Antera Hotel & Residences

I need to preface this with the fact that I have lived in playa del Carmen for several several years and have been traveling through Playa del Carmen for two decades. If you're looking for a family hotel, this isn't it. If you're looking for a quiet night sleep, book somewhere else, you are directly next to several clubs that stay open till 3-5am. I LOVE HOUSE music but I also would like to be able to sleep without my bed and the photos on the wall vibrating . I booked this trip to meet some friends and show off our new baby. We have been living out of the country for the last year. I specifically booked a bigger room with a private terrace to entertain a few friends for a few hours while everyone meets the baby. At check in I explained this to the concierge and he told me excellent and there were many common areas and a bar and restaurant available as well. When my father arrived to see his granddaughter the security stated right away that NO OUTSIDE VISITORS can enter our room..... WHAT THE WHAT?!?! This isn't some private all inclusive resort with incredible amenities. It's a hotel on 10th Street. I was then told that anyone who wanted to enter for a few hours had to pay $20 a person. Like a "day pass". Absolutely ruined our evening. There was space on the private terrace with a large table for 6. Why else would a one bedroom unit have a table for 6???? There are so many amazing properties in playa del Carmen. This isn't it. Dirty too I've got the pictures

The hotel bellman was super friendly & helpful!! What a great asset to this hotel! We used the rooftop pool & hot tub, both were nice & a good hot tub. Limited lawn chairs but more than usual & there was a big sitting area as well. I wish our room had a microwave. We had a jetted tub but the bathroom lacked privacy for having showers &.changing.

Everything was perfect !!! Look forward to returning again.

Clean room, great staff, but everything people say about the noise is right - the noise over the weekend is unbearable, at least in rooms facing the street. Bed could be more comfortable (way too soft), bit that's a personal preference. That shouldn't take away from the overall score, though.

Room lovely and spacious but overlooking a building site. Front of house Staff were great, bar man very friendly, made great cocktails 🍸 The noise from the bars were actually overbearing and goes on until 4am. I am sure there is no reason for them to be that loud !! Pool area was good but again noisy from building work.