Mezzanine by La Zebra, an SLH Hotel

Easy beach access and staff was very attentive..

This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff

Es un pequeño hotel de 9 habitaciones con un excelente servicio y un restaurante de especialidad Thai de primer lugar. La playa es espectacular y las vistas desde el hotel increíbles. No hay que salir del hotel si lo que quieres es descansar.

This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.

WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.

The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.

Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.

We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!

El hotel de mi preferencia en Tulum, excelente acceso a la playa, buena vista, cómodo, buenos alimentos. Mi tercera vez en este hotel, siempre conforme con la amabilidad del personal. Gracias a Abdel por sus atenciones y recomendaciones.

Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.

Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.

This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff

Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.

El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.

WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.

Hôtel au petit soin, penthhouse avec jaccuzi au top même si il n’étais pas chaud! La plage était nettoyée

Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.

We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!

An absolute delight. They thought of every detail - from tea service in little coconut shells to even essential oil humidifiers. Even with the sargasso situation it was wonderful - and our beach ended up getting a bit less than other parts of Tulum. Quiet but still vibrant, a wonderful place to stay. Sad to be back and away from the hotel, this place was amazing.

Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.

This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff

Bom quarto mas faltam algumas comodidades. Atendimento ok

Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.

Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.

This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.

El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.

The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.

We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!

So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.

The staff is the best!!!

This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff

Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.

This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.

Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!

WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.

From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!

The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.

Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.

Staff wasn’t that pleasant

We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍

el hotel fabuloso pero el camino de llegada muy complicado obras en proceso

This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.

Great location for a 3-night stay

Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.

WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.

Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.

It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.

la relative proximité du site par la marche, et une belle plage face à l'hotel.

Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.

This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff

Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.

Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.

El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.

WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.

Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.

It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.

From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!

The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.

Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.