Delek Tulum
US$198
/ night
Avg. for September
Prices for Delek Tulum
Select dates to see prices and availability
US$198
/ night
Avg. for September
Monthly average prices
Nightly prices at Delek Tulum average US$172 in the cheapest month (August) and US$675 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$675 |
| February | US$428 |
| March | US$381 |
| April | US$271 |
| May | US$197 |
| June | US$175 |
| July | US$181 |
| August | US$172 |
| September | US$198 |
| October | US$225 |
| November | US$375 |
| December | US$401 |
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Sept · US$198
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Most expensive: January (~US$675)
Cheapest: August (~US$172)
About this property
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Amenities
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy local cuisine at Tatewari, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the beach bar or the poolside bar. Continental breakfasts are available daily from 7:30 AM to noon for a fee.
Rooms
Make yourself at home in one of the 21 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
Location
Located in Tulum (Zona Hotelera), Delek Tulum is steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.3 mi (10.1 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.
What's nearby
Ven a la Luz Sculpture(0.1 Miles)
Tulum Beach(0.1 Miles)
Sian Ka'an Biosphere Reserve(1.8 Miles)
SFER IK(2 Miles)
Jaguar Park(2.5 Miles)
Tulum National Park(2.6 Miles)
Acceso al Parque Jaguar(2.6 Miles)
Jaguar Viewpoint Tulum(2.6 Miles)
Las Palmas Public Beach(3.4 Miles)
Playa Akun(3.7 Miles)
Hunab Lifestyle Center(3.9 Miles)
Playa Paraiso(4 Miles)
Beach(4.6 Miles)
Holistika Art Walk(5 Miles)
Dos Aguas Park(5.4 Miles)
Tulum Intl. Airport (TQO)(29 Miles)
Cancun Intl. Airport (CUN)(77.4 Miles)
Airport shuttle
Restaurant
Swimming pool
Babysitting/Child services
Room service
Tour desk
Location
Carretera Tulum - Bocapaila, KM7, Zona Hotelera, Tulum, CP 77780, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico
Ven a la Luz Sculpture (0.1 Miles)
Tulum Beach (0.1 Miles)
Sian Ka'an Biosphere Reserve (1.8 Miles)
SFER IK (2 Miles)
Jaguar Park (2.5 Miles)
Tulum National Park (2.6 Miles)
Room options
10
Junior Double Room, 1 Queen Bed, Garden Area
Room details
1 Large Double Bed
Sleeps 2
376 ft²
Deck or PatioAir ConditioningWi-Fi (Free)Private Bathroom
9
Master Suite Oceanfront Beach Terrace
Room details
1 Extra-Large Double Bed
Sleeps 3
667 ft²
Deck or PatioAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
14
Superior Garden View
Room details
1 Large Double Bed
Sleeps 2
388 ft²
BalconyDeck or PatioAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
16
Small Cabanas Partial Ocean View
Room details
1 Large Double Bed
Sleeps 2
377 ft²
Deck or PatioAir ConditioningWi-Fi (Free)Private Bathroom
13
Master Suite Ocean View
Room details
1 Extra-Large Double Bed
Sleeps 3
441 ft²
BalconyDeck or PatioAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
11
Standard Room, Limited View
Room details
1 Large Double Bed
Sleeps 2
323 ft²
Deck or PatioAir ConditioningWi-Fi (Free)Private Bathroom
12
Master Suite Oceanfront Big Terrace
Room details
1 Extra-Large Double Bed
Sleeps 3
667 ft²
Deck or PatioAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
Guest reviews of Delek Tulum
8.5
Fabulous
Based on 375 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Delek Tulum, travellers highlight a prime beachfront, central location with beautifully designed rustic cabanas and generally warm, responsive service, while recurring trade-offs include loud late-night music from nearby venues and occasional maintenance or utility hiccups.
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What guests think
At Delek Tulum, travellers highlight a prime beachfront, central location with beautifully designed rustic cabanas and generally warm, responsive service, while recurring trade-offs include loud late-night music from nearby venues and occasional maintenance or utility hiccups.
Many guests commend the quality of the on-site food and drinks and appreciate the laid-back beach club atmosphere. Several reviews note thoughtful touches like daily coffee or pastries delivered to the door, and attractive ocean-view options. Suited to travelers who want style and service in a vibrant setting.
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AI-generated summary based on recent guest reviews
Facilities
Beachfront facilities include a pool and a lively beach club; several reviews appreciated reserved loungers for guests and on-site activities like yoga and temazcal. There are recurring notes about occasional pool maintenance and intermittent utilities or Wi-Fi.
Related guest reviews
10
Marc Machhour
5 Sept 2024
·
Stayed 9 nights
Clean, secure, beautiful and friendly. Staff is excellent. Overall A . Stayed for 9 days so we did experience this hotel quite a bit. Prime location. Close to everything. Rooms are absolutely amazing and spacious. Get the master suite. Bar is A . Their tacos are excellent. Music has a good vibe. Great yoga classes. Gets packed on weekend but we always had a bed on the beach thanks to Sheriff. Many many thanks to Delek family, Sheriff, Abigail, Manuel, Eduardo, Hanibal, Ximez and special thanks to Steff and the manager for taking care of my wife’s sprained ankle. Tezmacal ceremony with Francisco is a must. Wish we could’ve done it everyday. Ice baths were fun. Imix tattoo artist was creative. We felt at home and will surely be coming back.
Clean, secure, beautiful and friendly. Staff is excellent. Overall A . Stayed for 9 days so we did experience this hotel quite a bit. Prime location. Close to everything. Rooms are absolutely amazing and spacious. Get the master suite. Bar is A . Their tacos are excellent. Music has a good vibe. Great yoga classes. Gets packed on weekend but we always had a bed on the beach thanks to Sheriff. Many many thanks to Delek family, Sheriff, Abigail, Manuel, Eduardo, Hanibal, Ximez and special thanks to Steff and the manager for taking care of my wife’s sprained ankle. Tezmacal ceremony with Francisco is a must. Wish we could’ve done it everyday. Ice baths were fun. Imix tattoo artist was creative. We felt at home and will surely be coming back.
10
P
20 May 2025
·
Stayed 11 nights
Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
10
Avinash
25 Apr 2024
·
Stayed 4 nights
Excellent property!! They have a new swimming pool facing the ocean with a bar. Great location, right at the party zone. Easy access to restaurants and parties. You will definitely hear the music at night though.
Excellent property!! They have a new swimming pool facing the ocean with a bar. Great location, right at the party zone. Easy access to restaurants and parties. You will definitely hear the music at night though.
10
Moi
30 Aug 2024
·
Stayed 3 nights
Such an awesome resort, walking distance to many shops and restaurants. The staff was super friendly and the hotel/rooms were so unique and amazing, very eco friendly and comfortable. The morning coffee delivered to our room daily was an awesome treat, the property is in such a great location. The beach is beautiful and the hotel restaurant food was great as well. The beach club staff was always friendly and always accommodating and made our stay very enjoyable.
Such an awesome resort, walking distance to many shops and restaurants. The staff was super friendly and the hotel/rooms were so unique and amazing, very eco friendly and comfortable. The morning coffee delivered to our room daily was an awesome treat, the property is in such a great location. The beach is beautiful and the hotel restaurant food was great as well. The beach club staff was always friendly and always accommodating and made our stay very enjoyable.
6
Ward
19 Nov 2025
·
Stayed 4 nights
The pool was in maintenance, did not communicate. Although upgrade - this was sad.
The pool was in maintenance, did not communicate. Although upgrade - this was sad.
10
Thomas
15 Feb 2024
·
Stayed 4 nights
We really enjoyed our stay at Delek. They had some issues with the key to our room when we arrived, so they offered us an upgrade to a bigger ocean view room for half the stay, which was a nice gesture. They also gave us an extra free welcome drink because the upgraded room wasn't ready until 5:30 pm We came by rental car but parking wasn't an issue even though the hotel has limited parking. We had of course ensured that they reserved a spot for us. The rooms are clean, nicely decorated and has both AC and fan. The water pipes in the bathrooms are very rusty, but it seems like its a purposeful "look". The water pressure was good. The power sometimes comes and goes but it seems they have backup generators that kicks in shortly after. One of the days we didn't have running water or WiFi for the whole day though. It was fixed again in the evening. The restaurant menu wasn't that exciting looking and of course priced on the higher end because of the beach location so we only ate outside of the hotel. The beach is nice and didn't have too much seaweed during our stay. We didn't see the staff remove seaweed as in some hotels, but it might be because there wasn't much. The Beach Club also allowed visitors from outside during the day. During our stay they only had a DJ playing loud music one of the days. The rest was pieceful and quiet. Depending on the room there will be loud music from Ilios across the street until 3 AM. We didn't experience this in the ocean front room tho.
We really enjoyed our stay at Delek. They had some issues with the key to our room when we arrived, so they offered us an upgrade to a bigger ocean view room for half the stay, which was a nice gesture. They also gave us an extra free welcome drink because the upgraded room wasn't ready until 5:30 pm We came by rental car but parking wasn't an issue even though the hotel has limited parking. We had of course ensured that they reserved a spot for us. The rooms are clean, nicely decorated and has both AC and fan. The water pipes in the bathrooms are very rusty, but it seems like its a purposeful "look". The water pressure was good. The power sometimes comes and goes but it seems they have backup generators that kicks in shortly after. One of the days we didn't have running water or WiFi for the whole day though. It was fixed again in the evening. The restaurant menu wasn't that exciting looking and of course priced on the higher end because of the beach location so we only ate outside of the hotel. The beach is nice and didn't have too much seaweed during our stay. We didn't see the staff remove seaweed as in some hotels, but it might be because there wasn't much. The Beach Club also allowed visitors from outside during the day. During our stay they only had a DJ playing loud music one of the days. The rest was pieceful and quiet. Depending on the room there will be loud music from Ilios across the street until 3 AM. We didn't experience this in the ocean front room tho.
10
Aisha
30 Oct 2023
·
Stayed 3 nights
Fully enjoyed my recent stay at the Delek hotel. The hotel property is beautiful and all the staff was incredible. Each person we interacted with was so helpful and friendly. Delek does a great job making guests feel relaxed and taken care of. There are plenty of activity offerings at the property (I loved experiencing the Sunday Temazcal) and we enjoyed the morning coffee service brought to the room each day. The beach cabanas were awesome and drink/food service was great! Would highly recommend this property and would definitely stay at Delek again.
Fully enjoyed my recent stay at the Delek hotel. The hotel property is beautiful and all the staff was incredible. Each person we interacted with was so helpful and friendly. Delek does a great job making guests feel relaxed and taken care of. There are plenty of activity offerings at the property (I loved experiencing the Sunday Temazcal) and we enjoyed the morning coffee service brought to the room each day. The beach cabanas were awesome and drink/food service was great! Would highly recommend this property and would definitely stay at Delek again.
10
Sean
21 Nov 2025
·
Stayed 4 nights
I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
8
Ana
12 Jul 2023
·
Stayed 3 nights
Everything was good. The only thing I didn’t like was that didn’t have water for couple of hrs.
Everything was good. The only thing I didn’t like was that didn’t have water for couple of hrs.
10
Berly
18 Oct 2024
·
Stayed 3 nights
Hotel con instalaciones muy bonitas, excelente playa frente al hotel. Me encantó. Volvería a regresar.
Hotel con instalaciones muy bonitas, excelente playa frente al hotel. Me encantó. Volvería a regresar.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe rooms and grounds as clean and well maintained, with housekeeping praised. A few mention the beach being kept tidy, while isolated comments note slippery floors or seaweed depending on conditions.
Related guest reviews
10
dagmy
26 Oct 2025
·
Stayed 3 nights
It was well maintained… people very polite, respectful…
It was well maintained… people very polite, respectful…
10
Marielis
28 Dec 2024
·
Stayed 5 nights
The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
10
Klaudia
1 Dec 2025
·
Stayed 11 nights
Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
10
Edina
13 Oct 2025
·
Stayed 4 nights
Our stay was absolutely perfect! The staff went above and beyond to make us feel welcome from the moment we arrived. The room was spotless, beautifully , and very comfortable. The location was ideal close to everything.We had lunch by the beach everyday, It was delicious with plenty of options. We truly appreciated the warm hospitality . Highly recommend this hotel and can’t wait to come back!
Our stay was absolutely perfect! The staff went above and beyond to make us feel welcome from the moment we arrived. The room was spotless, beautifully , and very comfortable. The location was ideal close to everything.We had lunch by the beach everyday, It was delicious with plenty of options. We truly appreciated the warm hospitality . Highly recommend this hotel and can’t wait to come back!
10
anthony
7 Sept 2022
·
Stayed 5 nights
Great hotel. Loved the atmosphere. In between all the spots to go party but there is no club at the hotel so it is nice and peacefull when you want it to be. The beach we kept well and rooms cleaned daily. I will definitely stay here again on my next trip.
Great hotel. Loved the atmosphere. In between all the spots to go party but there is no club at the hotel so it is nice and peacefull when you want it to be. The beach we kept well and rooms cleaned daily. I will definitely stay here again on my next trip.
10
Sheila
13 Aug 2024
·
Stayed 5 nights
Property was clean, staffed, quiet.
Property was clean, staffed, quiet.
10
alfredo
3 Nov 2025
·
Stayed 2 nights
Buena habitación. Bien presentada. Muy limpia
Buena habitación. Bien presentada. Muy limpia
10
Misleydis
17 Sept 2024
·
Stayed 3 nights
La pasamos genial.todo es impecable,muy buena atención y el ambiente muy agradable.
La pasamos genial.todo es impecable,muy buena atención y el ambiente muy agradable.
10
shandonna
9 Sept 2022
·
Stayed 4 nights
This property was absolutely enchanting. The attention to detail in design and decor was evident. I truly appreciated the comfort of the furnishings and the property's cleanliness. As a solo traveler, safety is always a concern. There was never a moment when my safety was in question. The staff was amazing however, the jewel to the crown was definitely Fernando. Fernando greeted me at the entrance and was the epitome of professionalism and hospitality throughout my stay. I experienced a minor medical emergency and his rapid response was extraordinary. If you have the opportunity to visit this amazing hotel, please do!
This property was absolutely enchanting. The attention to detail in design and decor was evident. I truly appreciated the comfort of the furnishings and the property's cleanliness. As a solo traveler, safety is always a concern. There was never a moment when my safety was in question. The staff was amazing however, the jewel to the crown was definitely Fernando. Fernando greeted me at the entrance and was the epitome of professionalism and hospitality throughout my stay. I experienced a minor medical emergency and his rapid response was extraordinary. If you have the opportunity to visit this amazing hotel, please do!
10
Sara I
12 May 2024
·
Stayed 3 nights
We enjoyed our stay at Delek. The staff was very friendly and accommodating. They helped us book airport transportation and also helped when we wanted to rent a scooter. The beach was clean considering it is sea weed season. Yes, you can hear the music but this is from other establishments across the street. I brought earplugs and had no problem falling asleep. The room is nice. I would recommend this hotel.
We enjoyed our stay at Delek. The staff was very friendly and accommodating. They helped us book airport transportation and also helped when we wanted to rent a scooter. The beach was clean considering it is sea weed season. Yes, you can hear the music but this is from other establishments across the street. I brought earplugs and had no problem falling asleep. The room is nice. I would recommend this hotel.
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AI-generated summary based on recent guest reviews
Rooms
Rooms follow a rustic Tulum style with spacious layouts and ocean-view options, and several mention unique touches like outdoor bathrooms or daily coffee delivery. Street-side rooms can experience significant late-night noise from nearby venues, while beachfront units tend to be quieter.
Related guest reviews
10
Mieko
23 Feb 2023
·
Stayed 2 nights
お部屋が写真よりも素敵で、家具や装飾も全て素敵でした。開放感あるバスルームや、お部屋の高い天井が日常を忘れさせてくれてとてもリラックスできました。 いちばん賑やかな場所に位置しているので、周りにレストランがたくさんあって便利だけど、夜はビーチの方から音楽が聞こえてきたり、騒音が気になる人には少し不向きかも？
お部屋が写真よりも素敵で、家具や装飾も全て素敵でした。開放感あるバスルームや、お部屋の高い天井が日常を忘れさせてくれてとてもリラックスできました。 いちばん賑やかな場所に位置しているので、周りにレストランがたくさんあって便利だけど、夜はビーチの方から音楽が聞こえてきたり、騒音が気になる人には少し不向きかも？
10
P
20 May 2025
·
Stayed 11 nights
Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
10
Jessick
16 May 2025
·
Stayed 3 nights
We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
10
Alberto
12 Sept 2024
·
Stayed 4 nights
Our room was very nice! The outdoor bathroom with view of the ocean along with the bathtub with great ocean view was a very nice experience. Staff was very nice and always ready to cater to you. Overall, I would definitely return to delek.
Our room was very nice! The outdoor bathroom with view of the ocean along with the bathtub with great ocean view was a very nice experience. Staff was very nice and always ready to cater to you. Overall, I would definitely return to delek.
10
Andrew
29 Dec 2024
·
Stayed 4 nights
The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.
The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.
10
Elias
4 Feb 2023
·
Stayed 2 nights
The property location is amazing. In the middle of everything. The rooms are rustic so don't expect a 5 star room but it's just different. Not your traditional room but it's the best for that type. People complain about no hot water in other reviews but u really don't need hot water as the water in warm naturally. If you leave the water on for a long while u get hot water. That's normal. The one thing that might bother other people is the loud music from the bars near by. For me it was not a problem because I'm heavy sleeper. For your information the music stay late on Friday and Saturday but other days it's not an issue. I would stay there again. There beach is nice and clean but a bit wavy. Staff are super friendly and go out of their way to help.
The property location is amazing. In the middle of everything. The rooms are rustic so don't expect a 5 star room but it's just different. Not your traditional room but it's the best for that type. People complain about no hot water in other reviews but u really don't need hot water as the water in warm naturally. If you leave the water on for a long while u get hot water. That's normal. The one thing that might bother other people is the loud music from the bars near by. For me it was not a problem because I'm heavy sleeper. For your information the music stay late on Friday and Saturday but other days it's not an issue. I would stay there again. There beach is nice and clean but a bit wavy. Staff are super friendly and go out of their way to help.
10
Michael
8 May 2023
·
Stayed 1 night
Staff is amazing. So friendly and really care about their property! Accommodations are top notch and really gives you the beach / jungle vibe. Complimentary coffee and fresh pasties every morning is the best. Definitely gets loud at night but the ear plugs are there if needed! We cannot wait to coke back. Thanks you to everyone at DELEK Tulum
Staff is amazing. So friendly and really care about their property! Accommodations are top notch and really gives you the beach / jungle vibe. Complimentary coffee and fresh pasties every morning is the best. Definitely gets loud at night but the ear plugs are there if needed! We cannot wait to coke back. Thanks you to everyone at DELEK Tulum
8
YUER
19 Apr 2023
·
Overall my stay was pretty enjoyable. I really like the spacious room and ocean view. And the service was always attentive and nice. My only complaint is about the water. The first day the water tasted really salty while brushing my teeth. And on my second day the water started to have a very strong bleach smell which is even worse. I also stayed at another hotel this time in Tulum and didn’t encounter such problem. So I think the problem is just with Delek.
Overall my stay was pretty enjoyable. I really like the spacious room and ocean view. And the service was always attentive and nice. My only complaint is about the water. The first day the water tasted really salty while brushing my teeth. And on my second day the water started to have a very strong bleach smell which is even worse. I also stayed at another hotel this time in Tulum and didn’t encounter such problem. So I think the problem is just with Delek.
10
Callum
31 Jan 2026
·
Stayed 6 nights
Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.
Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.
10
Susanne
21 Feb 2026
·
Stayed 4 nights
Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as warm, attentive, and highly responsive via WhatsApp, with help arranging transfers and activities. A few reviews cite slow beach service, unexpected charges, or missed requests.
Related guest reviews
10
Marielis
28 Dec 2024
·
Stayed 5 nights
The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
10
Lindsay
2 Jul 2024
·
Stayed 3 nights
Highly recommend staying here! Great location and accommodations. Staff was extremely friendly and helpful as well! Room was great and air conditioned. Front desk was extremely responsive when texted for requests. Excellent food too!
Highly recommend staying here! Great location and accommodations. Staff was extremely friendly and helpful as well! Room was great and air conditioned. Front desk was extremely responsive when texted for requests. Excellent food too!
4
Alexander
20 Feb 2026
·
Stayed 4 nights
They stiffed me for over $100 in fees. They said it was local taxes... but when i pushed them, they confessed it was tips for the staff.
They stiffed me for over $100 in fees. They said it was local taxes... but when i pushed them, they confessed it was tips for the staff.
10
Marcelle
3 Sept 2024
·
Stayed 2 nights
Delek is an amazing option if you are looking to stay in the hotel zone of Tulum. The staff is simply amazing!! They respond to your needs so quickly, and are extremely accommodating. Cannot wait to be back at Delek! 5/5 stars!
Delek is an amazing option if you are looking to stay in the hotel zone of Tulum. The staff is simply amazing!! They respond to your needs so quickly, and are extremely accommodating. Cannot wait to be back at Delek! 5/5 stars!
10
Beatriz
8 Dec 2024
·
Stayed 3 nights
En líneas generales todo bien, pero había pedido unos requerimientos a la llegada al hotel y no los recibí
En líneas generales todo bien, pero había pedido unos requerimientos a la llegada al hotel y no los recibí
10
Sean
21 Nov 2025
·
Stayed 4 nights
I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
2
mario
22 Aug 2024
·
Stayed 2 nights
The staff are so rude and ignorant, they are so focused just on making money , and the quality of service !
The staff are so rude and ignorant, they are so focused just on making money , and the quality of service !
10
Pooja
28 Oct 2024
·
Stayed 1 night
Location location location! What a beautiful property which is centrally located. Everything is within walking distance. Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation! Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details. Come and get pampered. True vacation.
Location location location! What a beautiful property which is centrally located. Everything is within walking distance. Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation! Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details. Come and get pampered. True vacation.
10
shandonna
9 Sept 2022
·
Stayed 4 nights
This property was absolutely enchanting. The attention to detail in design and decor was evident. I truly appreciated the comfort of the furnishings and the property's cleanliness. As a solo traveler, safety is always a concern. There was never a moment when my safety was in question. The staff was amazing however, the jewel to the crown was definitely Fernando. Fernando greeted me at the entrance and was the epitome of professionalism and hospitality throughout my stay. I experienced a minor medical emergency and his rapid response was extraordinary. If you have the opportunity to visit this amazing hotel, please do!
This property was absolutely enchanting. The attention to detail in design and decor was evident. I truly appreciated the comfort of the furnishings and the property's cleanliness. As a solo traveler, safety is always a concern. There was never a moment when my safety was in question. The staff was amazing however, the jewel to the crown was definitely Fernando. Fernando greeted me at the entrance and was the epitome of professionalism and hospitality throughout my stay. I experienced a minor medical emergency and his rapid response was extraordinary. If you have the opportunity to visit this amazing hotel, please do!
4
NANCY
1 Jan 2025
·
Stayed 1 night
Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
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AI-generated summary based on recent guest reviews
Location
Central in Tulum's hotel zone and walkable to restaurants, clubs, shops, and the beach. Many note substantial late-night noise from neighboring venues; some oceanfront rooms are less affected.
Related guest reviews
10
Amy
2 Sept 2024
·
Stayed 1 night
Right in the heart of town and perfect proximity to the beach and fine dining, while also feeling like the quintessential Tulum experience one would expect regarding the aesthetic of the hotel itself.
Right in the heart of town and perfect proximity to the beach and fine dining, while also feeling like the quintessential Tulum experience one would expect regarding the aesthetic of the hotel itself.
10
Marc Machhour
5 Sept 2024
·
Stayed 9 nights
Clean, secure, beautiful and friendly. Staff is excellent. Overall A . Stayed for 9 days so we did experience this hotel quite a bit. Prime location. Close to everything. Rooms are absolutely amazing and spacious. Get the master suite. Bar is A . Their tacos are excellent. Music has a good vibe. Great yoga classes. Gets packed on weekend but we always had a bed on the beach thanks to Sheriff. Many many thanks to Delek family, Sheriff, Abigail, Manuel, Eduardo, Hanibal, Ximez and special thanks to Steff and the manager for taking care of my wife’s sprained ankle. Tezmacal ceremony with Francisco is a must. Wish we could’ve done it everyday. Ice baths were fun. Imix tattoo artist was creative. We felt at home and will surely be coming back.
Clean, secure, beautiful and friendly. Staff is excellent. Overall A . Stayed for 9 days so we did experience this hotel quite a bit. Prime location. Close to everything. Rooms are absolutely amazing and spacious. Get the master suite. Bar is A . Their tacos are excellent. Music has a good vibe. Great yoga classes. Gets packed on weekend but we always had a bed on the beach thanks to Sheriff. Many many thanks to Delek family, Sheriff, Abigail, Manuel, Eduardo, Hanibal, Ximez and special thanks to Steff and the manager for taking care of my wife’s sprained ankle. Tezmacal ceremony with Francisco is a must. Wish we could’ve done it everyday. Ice baths were fun. Imix tattoo artist was creative. We felt at home and will surely be coming back.
10
P
20 May 2025
·
Stayed 11 nights
Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
10
Jessick
16 May 2025
·
Stayed 3 nights
We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
10
Avinash
25 Apr 2024
·
Stayed 4 nights
Excellent property!! They have a new swimming pool facing the ocean with a bar. Great location, right at the party zone. Easy access to restaurants and parties. You will definitely hear the music at night though.
Excellent property!! They have a new swimming pool facing the ocean with a bar. Great location, right at the party zone. Easy access to restaurants and parties. You will definitely hear the music at night though.
10
Flodjor
17 Mar 2025
·
Stayed 5 nights
Excellent location
Excellent location
10
Wanisa
26 Jan 2025
·
Stayed 3 nights
Center of everything
Center of everything
10
Angelique
8 Jul 2024
·
Stayed 3 nights
Staff was friendly, we could walk from our beach front room to taboo, the jungle gym, other nice restaurants. Hotel was peaceful and quiet at night.
Staff was friendly, we could walk from our beach front room to taboo, the jungle gym, other nice restaurants. Hotel was peaceful and quiet at night.
10
Pooja
28 Oct 2024
·
Stayed 1 night
Location location location! What a beautiful property which is centrally located. Everything is within walking distance. Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation! Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details. Come and get pampered. True vacation.
Location location location! What a beautiful property which is centrally located. Everything is within walking distance. Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation! Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details. Come and get pampered. True vacation.
10
Susanne
21 Feb 2026
·
Stayed 4 nights
Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
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AI-generated summary based on recent guest reviews
Dining
The on-site restaurant and beach service earn strong feedback for tasty food, good cocktails, and well-liked breakfasts. Multiple reviews note high prices, and one mentioned a limited menu.
Related guest reviews
8
René
25 Nov 2023
·
Stayed 8 nights
Fint strandområde. Hyggelig personale. Praktisk at man kan kontakte personale og bestille roomservice gjennom WhatsApp. Ganske dyrt med både mat og drikke, men det gjenspeiler seg egentlig ved hele dette området.
Fint strandområde. Hyggelig personale. Praktisk at man kan kontakte personale og bestille roomservice gjennom WhatsApp. Ganske dyrt med både mat og drikke, men det gjenspeiler seg egentlig ved hele dette området.
10
Marc Machhour
5 Sept 2024
·
Stayed 9 nights
Clean, secure, beautiful and friendly. Staff is excellent. Overall A . Stayed for 9 days so we did experience this hotel quite a bit. Prime location. Close to everything. Rooms are absolutely amazing and spacious. Get the master suite. Bar is A . Their tacos are excellent. Music has a good vibe. Great yoga classes. Gets packed on weekend but we always had a bed on the beach thanks to Sheriff. Many many thanks to Delek family, Sheriff, Abigail, Manuel, Eduardo, Hanibal, Ximez and special thanks to Steff and the manager for taking care of my wife’s sprained ankle. Tezmacal ceremony with Francisco is a must. Wish we could’ve done it everyday. Ice baths were fun. Imix tattoo artist was creative. We felt at home and will surely be coming back.
Clean, secure, beautiful and friendly. Staff is excellent. Overall A . Stayed for 9 days so we did experience this hotel quite a bit. Prime location. Close to everything. Rooms are absolutely amazing and spacious. Get the master suite. Bar is A . Their tacos are excellent. Music has a good vibe. Great yoga classes. Gets packed on weekend but we always had a bed on the beach thanks to Sheriff. Many many thanks to Delek family, Sheriff, Abigail, Manuel, Eduardo, Hanibal, Ximez and special thanks to Steff and the manager for taking care of my wife’s sprained ankle. Tezmacal ceremony with Francisco is a must. Wish we could’ve done it everyday. Ice baths were fun. Imix tattoo artist was creative. We felt at home and will surely be coming back.
10
P
20 May 2025
·
Stayed 11 nights
Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
10
Klaudia
1 Dec 2025
·
Stayed 11 nights
Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
10
Moi
30 Aug 2024
·
Stayed 3 nights
Such an awesome resort, walking distance to many shops and restaurants. The staff was super friendly and the hotel/rooms were so unique and amazing, very eco friendly and comfortable. The morning coffee delivered to our room daily was an awesome treat, the property is in such a great location. The beach is beautiful and the hotel restaurant food was great as well. The beach club staff was always friendly and always accommodating and made our stay very enjoyable.
Such an awesome resort, walking distance to many shops and restaurants. The staff was super friendly and the hotel/rooms were so unique and amazing, very eco friendly and comfortable. The morning coffee delivered to our room daily was an awesome treat, the property is in such a great location. The beach is beautiful and the hotel restaurant food was great as well. The beach club staff was always friendly and always accommodating and made our stay very enjoyable.
10
Thomas
15 Feb 2024
·
Stayed 4 nights
We really enjoyed our stay at Delek. They had some issues with the key to our room when we arrived, so they offered us an upgrade to a bigger ocean view room for half the stay, which was a nice gesture. They also gave us an extra free welcome drink because the upgraded room wasn't ready until 5:30 pm We came by rental car but parking wasn't an issue even though the hotel has limited parking. We had of course ensured that they reserved a spot for us. The rooms are clean, nicely decorated and has both AC and fan. The water pipes in the bathrooms are very rusty, but it seems like its a purposeful "look". The water pressure was good. The power sometimes comes and goes but it seems they have backup generators that kicks in shortly after. One of the days we didn't have running water or WiFi for the whole day though. It was fixed again in the evening. The restaurant menu wasn't that exciting looking and of course priced on the higher end because of the beach location so we only ate outside of the hotel. The beach is nice and didn't have too much seaweed during our stay. We didn't see the staff remove seaweed as in some hotels, but it might be because there wasn't much. The Beach Club also allowed visitors from outside during the day. During our stay they only had a DJ playing loud music one of the days. The rest was pieceful and quiet. Depending on the room there will be loud music from Ilios across the street until 3 AM. We didn't experience this in the ocean front room tho.
We really enjoyed our stay at Delek. They had some issues with the key to our room when we arrived, so they offered us an upgrade to a bigger ocean view room for half the stay, which was a nice gesture. They also gave us an extra free welcome drink because the upgraded room wasn't ready until 5:30 pm We came by rental car but parking wasn't an issue even though the hotel has limited parking. We had of course ensured that they reserved a spot for us. The rooms are clean, nicely decorated and has both AC and fan. The water pipes in the bathrooms are very rusty, but it seems like its a purposeful "look". The water pressure was good. The power sometimes comes and goes but it seems they have backup generators that kicks in shortly after. One of the days we didn't have running water or WiFi for the whole day though. It was fixed again in the evening. The restaurant menu wasn't that exciting looking and of course priced on the higher end because of the beach location so we only ate outside of the hotel. The beach is nice and didn't have too much seaweed during our stay. We didn't see the staff remove seaweed as in some hotels, but it might be because there wasn't much. The Beach Club also allowed visitors from outside during the day. During our stay they only had a DJ playing loud music one of the days. The rest was pieceful and quiet. Depending on the room there will be loud music from Ilios across the street until 3 AM. We didn't experience this in the ocean front room tho.
10
Sean
21 Nov 2025
·
Stayed 4 nights
I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
10
Marta
12 Oct 2025
·
Stayed 6 nights
We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart. Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing . Thank you Delek ♥️
We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart. Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing . Thank you Delek ♥️
4
NANCY
1 Jan 2025
·
Stayed 1 night
Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
10
Susanne
21 Feb 2026
·
Stayed 4 nights
Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
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AI-generated summary based on recent guest reviews
10
neil
8 Jun 2026
·
Stayed 4 nights
Can’t say enough great things about the Delek. My second time there and will be booking it again in another 3 months. Amazing and friendly staff, very clean room, amazing food and drinks, and surrounded by top notch restaurants and shopping.
Can’t say enough great things about the Delek. My second time there and will be booking it again in another 3 months. Amazing and friendly staff, very clean room, amazing food and drinks, and surrounded by top notch restaurants and shopping.
10
Juan Carlos
23 May 2026
·
Stayed 4 nights
Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.
Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.
10
Angelique
18 May 2026
·
Stayed 4 nights
What can I say… this sweet spot really left an impression on us. The intimacy of the property was the first thing I noticed, with just 21 rooms perfectly tucked away it felt like your own little world. The rooms are stunning and extremely clean and well appointed. I am ordering the same Kassatex robe they had on property. Location is pretty perfect and found ourselves walking to cenotes and Michelin Star restaurants.The pool and lounge part of the beach are super chill and feel a little more local. This is a place not trying to hard, but still feels full of effort. On our last night we participated in the Temazcal and that was a treat and left us feeling connected. There is a club on the other side of the street. It plays loud music but we found ourselves being lulled to sleep by it. Even joking about what was the last song we remembered. I like to move around and rarely repeat coming back to the same place but I have a feeling I’ll be seeing Bungalow 6 again.
What can I say… this sweet spot really left an impression on us. The intimacy of the property was the first thing I noticed, with just 21 rooms perfectly tucked away it felt like your own little world. The rooms are stunning and extremely clean and well appointed. I am ordering the same Kassatex robe they had on property. Location is pretty perfect and found ourselves walking to cenotes and Michelin Star restaurants.The pool and lounge part of the beach are super chill and feel a little more local. This is a place not trying to hard, but still feels full of effort. On our last night we participated in the Temazcal and that was a treat and left us feeling connected. There is a club on the other side of the street. It plays loud music but we found ourselves being lulled to sleep by it. Even joking about what was the last song we remembered. I like to move around and rarely repeat coming back to the same place but I have a feeling I’ll be seeing Bungalow 6 again.
10
Kimberley Ann
1 May 2026
·
Stayed 4 nights
We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!
We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!
10
Tony
1 May 2026
·
Stayed 2 nights
Beautiful spot I will definitely go back
Beautiful spot I will definitely go back
FAQs about Delek Tulum
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:30 AM to noon for a fee of approximately USD 19 for adults and USD 16 for children.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a pet fee of USD 100 per pet, per stay, and a pet deposit of USD 100 per stay.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Late check-out is available for a fee of USD 100, subject to availability.
Is there an airport shuttle service available?
Yes, a roundtrip airport shuttle is available for a surcharge of USD 185.60 per vehicle, accommodating up to 5 passengers.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.
Where is the property located in relation to key landmarks?
The property is located in Tulum's Zona Hotelera, just steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. It is 6.3 miles from Tulum Mayan Ruins and 4 miles from Playa Paraiso.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, with access from 8:00 AM to 8:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property offers cribs and rollaway beds, but guests must contact the property in advance to reserve them. Extra-person charges may apply.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 127.77918316726684USD
- 2026-09-20: 120.7099978866577USD
- 2026-09-21: 138.18419884719847USD
- 2026-09-22: 139.01448036804197USD
- 2026-09-23: 120.69020529937744USD
- 2026-09-24: 146.8804836845398USD
- 2026-09-25: 146.8804836845398USD
- 2026-09-26: 155.82999978790284USD
- 2026-09-27: 119.4817890258789USD
- 2026-09-28: 120.7099978866577USD
- 2026-09-29: 123.62760040740966USD
- 2026-09-30: 121.3399976913452USD
- 2026-10-01: 125.11799974517821USD
- 2026-10-02: 125.11799974517821USD
- 2026-10-03: 125.11799974517821USD
- 2026-10-04: 125.11799974517821USD
- 2026-10-05: 125.11799974517821USD
- 2026-10-06: 125.11799974517821USD
- 2026-10-07: 126.96999914321898USD
- 2026-10-08: 125.11799974517821USD
- 2026-10-09: 134.22239722290038USD
- 2026-10-10: 125.11799974517821USD
- 2026-10-11: 113.99999551849365USD
- 2026-10-12: 116.01359350967407USD
- 2026-10-13: 116.01359350967407USD
- 2026-10-14: 116.01359350967407USD
- 2026-10-15: 134.22239722290038USD
- 2026-10-16: 161.5032033782959USD
- 2026-10-17: 161.5032033782959USD
- 2026-10-18: 152.40961300354002USD
- 2026-10-19: 152.40961300354002USD
- 2026-10-20: 152.40961300354002USD
- 2026-10-21: 152.40961300354002USD
- 2026-10-22: 152.96998844146728USD
- 2026-10-23: 161.5032033782959USD
- 2026-10-24: 161.5032033782959USD
- 2026-10-25: 161.5032033782959USD
- 2026-10-26: 141.53278933486936USD
- 2026-10-27: 132.20750307998657USD
- 2026-10-28: 132.67768212127686USD
- 2026-10-29: 143.3160051132202USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 324.85317775878906USD
- 2026-11-02: 143.3160051132202USD
- 2026-11-03: 195.96999735260007USD
- 2026-11-04: 225.2123890319824USD
- 2026-11-05: 272.51639238281246USD
- 2026-11-06: 272.51639238281246USD
- 2026-11-07: 202.49979959869384USD
- 2026-11-08: 249.78239893035888USD
- 2026-11-09: 188.9699897918701USD
- 2026-11-10: 199.7351955291748USD
- 2026-11-11: 171.58530212097168USD
- 2026-11-12: 201.96998881988523USD
- 2026-11-13: 180.44040057678222USD
- 2026-11-14: 180.44040057678222USD
- 2026-11-15: 204.28200823211668USD
- 2026-11-16: 230.09168217010497USD
- 2026-11-17: 212.96999069213865USD
- 2026-11-18: 213.37559860687256USD
- 2026-11-19: 254.97000102539062USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
- Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
- Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
- Pet deposit: USD 100 per stay
- Pet fee: USD 100 per pet, per stay
- Late check-out fee: USD 100 (subject to availability)
- Service fee: USD 19 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Swimming pool
Babysitting/Child services
Room service
Tour desk
Services
Tour desk
Babysitting/Child services
Housekeeping
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Massage
Picnic area/Tables
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Activities
Swimming pool
Private beach
Garden
Beach (nearby)
Scuba diving
Windsurfing
Cycling
Fishing
Canoeing
Pool outdoor
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Airport shuttle
Internet
Free wi-fi