Cormoran Boutique Hotel & Cenote Tulum

The room was lovely and the bed was comfortable

I love how private this property is, it is a short walk to any sort of shop though.

They says pet friendly but received hostility when in rough fly pet Told there is zero tolerance for pet, the ‘welcome’ was stressful, frustrating and false accusations left me feeling unsafe here. The manager, Andrea is unprofessional and argumentative There are railings missing from the 2nd floor porch which feels unsafe

We loved staying at Cormoran, with a private Cenote, you can go swimming and kayaking, and they have free to hire bikes to ride around Tulum. The hotel is a little bit out of the main restaurant area so it’s really lovely and quiet. The staff are very friendly and helpful.

Booked six nights at Cormoran Tulum (partner hotel to Posada Lamar and Casaambar) but left the first morning after being bitten all-night then waking up to bedbug blood-stained sheets (photos attached). Hotels.com advised us to check-out immediately, assuring us they’d escalate the health violation issue to obtain a refund from the hotel. 72 hours later, Hotels.com responded, “The hotel has advised they will only honor the original cancellation policy and have declined your refund request.” In the end, one sleepless night cost us nearly $2,000.