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Palmaïa The House of AïA All Inclusive Wellness Resort


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room Service

  • Valet Parking

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools and a health club. Additional amenities at this property inclu...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Palmaïa The House of AïA All Inclusive Wellness Resort is praised for its serene beachfront jungle setting, warm staff and Nomadic Guides, standout plant‑based dining with some non‑vegan options, and diverse yoga, meditation and wellness activities.

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Facilities

Great

Cleanliness

Clean

Rooms

Modern

Service

Friendly

Location

Quiet

Dining

Tasty

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10

Polina

IAN-logo

last week

·

Stayed 9 nights

Palmaïa is one of the best hotels we’ve ever stayed at, if not the best. But it’s not just a hotel - it’s a beautifully thought-out, truly unique wellness experience. The design and aesthetics are stunning, with incredible attention to detail and natural, high-quality materials throughout. What makes Palmaïa really stand out is that it’s built into the jungle and integrated into nature, unlike so many resorts that flattened the jungle and built a concrete one in its place. The reward for that approach is the thriving wildlife - we saw coatis, agoutis, spider monkeys, raccoons, butterflies, countless birds, and lizards everywhere. Food was absolutely amazing. We’re not vegan or vegetarian, but loved the concept and all the options. It really makes you more open-minded, and if you want meat, fish or cheese, that’s easily accommodated too. Special mentions: the Palmaïa burger at Su Casa (!), charred broccoli and prawns at LEK, and the delicious snacks at Plantissa. The staff were warm, attentive, and genuinely caring - nothing was ever a problem. The all-inclusive is actually truly ALL inclusive, which is rare these days: room service, beach service, taco van, drinks, wellness classes, workouts - everything. Spa is extra, but absolutely worth it, especially as treatments include access to the private cenote and Mayan steam bath. The beach is beautiful and genuinely great for swimming. Yes, Riviera Maya has seaweed (we visited in May), but staff worked constantly to clear it
Palmaïa is one of the best hotels we’ve ever stayed at, if not the best. But it’s not just a hotel - it’s a beautifully thought-out, truly unique wellness experience. The design and aesthetics are stunning, with incredible attention to detail and natural, high-quality materials throughout. What makes Palmaïa really stand out is that it’s built into the jungle and integrated into nature, unlike so many resorts that flattened the jungle and built a concrete one in its place. The reward for that approach is the thriving wildlife - we saw coatis, agoutis, spider monkeys, raccoons, butterflies, countless birds, and lizards everywhere. Food was absolutely amazing. We’re not vegan or vegetarian, but loved the concept and all the options. It really makes you more open-minded, and if you want meat, fish or cheese, that’s easily accommodated too. Special mentions: the Palmaïa burger at Su Casa (!), charred broccoli and prawns at LEK, and the delicious snacks at Plantissa. The staff were warm, attentive, and genuinely caring - nothing was ever a problem. The all-inclusive is actually truly ALL inclusive, which is rare these days: room service, beach service, taco van, drinks, wellness classes, workouts - everything. Spa is extra, but absolutely worth it, especially as treatments include access to the private cenote and Mayan steam bath. The beach is beautiful and genuinely great for swimming. Yes, Riviera Maya has seaweed (we visited in May), but staff worked constantly to clear it

10

Todd

IAN-logo

3 weeks ago

·

Stayed 3 nights

The property in impeccably designed and maintained. This is my third time there and they never disappoint. Nomads took an excellent care of you. Kasandra was very attentive to all our requests and made all desired arrangements for us. The rooms were very comfortable, large and clean. The views from the balcony are breathtaking. All restaurants were very tasty and great professional staff. We are very pleased with our vacation and can’t wait to get back next year.
The property in impeccably designed and maintained. This is my third time there and they never disappoint. Nomads took an excellent care of you. Kasandra was very attentive to all our requests and made all desired arrangements for us. The rooms were very comfortable, large and clean. The views from the balcony are breathtaking. All restaurants were very tasty and great professional staff. We are very pleased with our vacation and can’t wait to get back next year.

10

Oscar

IAN-logo

14 Apr 2026

·

Stayed 3 nights

T
T

10

Rochelle

IAN-logo

23 Mar 2026

·

Stayed 4 nights

Fantastic
Fantastic

10

Anita

IAN-logo

2 Mar 2026

·

Stayed 4 nights

Incredible endless ocean views! The most wonderful resort in terms of wellness amenities, comfort, beauty and luxury!
Incredible endless ocean views! The most wonderful resort in terms of wellness amenities, comfort, beauty and luxury!

Paseo Xaman - Ha Manzana1, Fracc Playacar, Playacar Zona Hotelera, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive property is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.

Playacar Beach(0.1 Miles)

Piste Cyclable sur Paseo Xaman-Ha(0.9 Miles)

Mahi Golf Course(1.4 Miles)

Mayan Ruins of Playacar(1.7 Miles)

Xaman Ha Aviary(2 Miles)

Playacar Golf Club(2.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. Valet parking is also offered.


Yes, breakfast is available, and guests can enjoy breakfast in the room.


No pets are allowed at the property, except for service animals.


Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.


Yes, airport shuttle services are available. Guests can arrange transfers by contacting the property.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.


The property is located in Playacar, just 0.2 km from Playacar Beach and approximately 2.6 miles from Quinta Avenida and Playa del Carmen Maritime Terminal. Nearby attractions include Xaman Ha Aviary and Mahi Golf Course.


Yes, there are 6 outdoor pools available, including a children's pool. Pool access is available from 8:00 AM to 8:00 PM.


Children under 10 years old are not permitted at the property.


The property does not provide extra beds or cribs. Guests are advised to check with the property for any specific needs regarding additional guests.


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