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The Royal Sands Resort & Spa


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room Service

  • Tour Desk

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a health club. Additional features...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of The Royal Sands Resort & Spa, travellers consistently praise the spotless grounds, spacious ocean‑view suites, friendly staff, and family‑friendly pools with a kids water park, noting a relaxed atmosphere well suited to quiet, low‑key vacations.

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Facilities

Good

Cleanliness

Clean

Service

Mixed

Location

Scenic

Dining

Mixed

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8

Marlon

IAN-logo

17 Apr 2026

·

Stayed 4 nights

It’s was nice with nice views of the ocean. The food was good too
It’s was nice with nice views of the ocean. The food was good too

8

Mina

IAN-logo

10 Apr 2026

·

Stayed 5 nights

The resort was super clean, safe, with nice pools and spacious suites. The two negative issues were the “two-tier” service that wasn’t disclosed upfront at time of booking, and the food options. Basically, there are “members, who sign up for timeshare” and guests, and from checking in until check out, guests feel the difference in service in every domain, guests can only reserve restaurants the day of, while members can book in advance, so if you go in busy weeks, your odds of finding any restaurant reservations are quite slim, and the buffet one that doesn’t require reservations have suboptimal food options, items are rotated from breakfast/lunch/dinner only changing cuisine “theme. Also no matter what day you check in, you’ll have to change rooms on Saturdays, so we checked in Friday, couldn’t unpack as we knew we have to change room next day, same building, different floor, which didn’t make any sense and wasn’t disclosed at time of booking, to honor whatever policy they have towards their members, again “two-tier service”. To give them full credit, staff are super nice, friendly, accommodating and the place was spotless the entire time despite how busy it was.
The resort was super clean, safe, with nice pools and spacious suites. The two negative issues were the “two-tier” service that wasn’t disclosed upfront at time of booking, and the food options. Basically, there are “members, who sign up for timeshare” and guests, and from checking in until check out, guests feel the difference in service in every domain, guests can only reserve restaurants the day of, while members can book in advance, so if you go in busy weeks, your odds of finding any restaurant reservations are quite slim, and the buffet one that doesn’t require reservations have suboptimal food options, items are rotated from breakfast/lunch/dinner only changing cuisine “theme. Also no matter what day you check in, you’ll have to change rooms on Saturdays, so we checked in Friday, couldn’t unpack as we knew we have to change room next day, same building, different floor, which didn’t make any sense and wasn’t disclosed at time of booking, to honor whatever policy they have towards their members, again “two-tier service”. To give them full credit, staff are super nice, friendly, accommodating and the place was spotless the entire time despite how busy it was.

10

Anjum

IAN-logo

4 Apr 2026

·

Stayed 5 nights

Nice pool , good food , responsive staff .
Nice pool , good food , responsive staff .

10

Roxanne

EXP-logo

20 Feb 2026

·

Stayed 7 nights

The location, resort & staff were very friendly. The restaurants were varied & very enjoyable
The location, resort & staff were very friendly. The restaurants were varied & very enjoyable

8

Tye

EXP-logo

20 Feb 2026

·

Stayed 6 nights

It was a very clean and friendly place to stay. It was a beautiful place to stay and close to a lot of places to visit or things to do. Wish there were a couple more places to eat at.
It was a very clean and friendly place to stay. It was a beautiful place to stay and close to a lot of places to visit or things to do. Wish there were a couple more places to eat at.

Blvd Kukulcan Km 13.5 No 32, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 3.5 mi (5.7 km) from Delfines Beach.

Luxury Avenue Shopping Mall(0.2 Miles)

Kukulcan Plaza Shopping Mall(0.2 Miles)

Ballenas Beach(0.4 Miles)

Nichupté Lagoon(0.5 Miles)

Marlin Beach(0.6 Miles)

Hotel Zone Beaches(0.6 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 11:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, parking is available on-site and is free for guests.


Breakfast is available, and guests can enjoy breakfast in the room. Serving hours are not specified.


No pets or service animals are allowed at this property.


Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may be available for an additional fee.


Yes, airport shuttle services are available, but pricing details are not specified.

The property features elevators and step-free entrances, but specific details about wheelchair-accessible facilities are not provided.


The property is located in Cancun's Hotel Zone, within a 5-minute drive of La Isla Shopping Mall and 0.6 mi from Hotel Zone Beaches.


Yes, there are 4 outdoor pools available for guests to enjoy.


Children are allowed at the property, but specific age policies for free stays are not mentioned.


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