Name: Holiday Inn Express & Suites - Dallas NW HWY - Love Field by IHG
Address: 2217 Connector Drive, Northwest Dallas, Dallas, Texas, United States of America, Dallas, Dallas County, US
Price range: US$82–US$239 per night
Rating: 9.15

What guests think

At Holiday Inn Express & Suites - Dallas NW HWY - Love Field by IHG, guests often praise very clean, comfortable rooms and friendly staff, plus a satisfying free breakfast and convenient access to Love Field and nearby restaurants.

Common drawbacks are loud music from nearby nightclubs and occasional hallway noise. Several reviews also mention a cold indoor pool and intermittent maintenance issues such as hot water or shower pressure. Overall, it suits travelers seeking value and convenience near Love Field, with potential noise on busy nights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and fitness room are available; the pool is often reported cold. Parking is easy and well lit, with security and key access at night; occasional maintenance issues (e.g., ice machine, in-room safe, pool cleanliness) appear.

Related guest reviews

8

Lacy

17 Mar 2025

·

Stayed 1 night

We had a great stay. The website offered a heated pool. Now the inside room the pool was located was very warm but the pool water was very cold. Our boy last about 15-20 minutes

10

Carl

4 Feb 2024

·

Stayed 1 night

Clean, great view, lots of exercise equipment, indoor pool is nice...

10

Keodavy

19 Jun 2024

·

Stayed 1 night

We stay here if we have to fly out of DFW and it has never disappointed. From the friendly staff to the kitchen staff (who is always ready to help during free/awesome breakfast) they are always greeting you coming or going. Safe and quiet area but has convenience of restaurants and stores near by. It’s always clean smelling and spotless clean from the moment you enter. The best part is the cost, you really get a bang for your buck with this hidden gem. The indoor swimming pool is a plus with our kids and it’s never crowded or hardly occupied. This has been a repeat booking for us- so we will definitely be back!

8

Cassandra

21 Dec 2022

·

Stayed 1 night

It was an okay stay. Super friendly front desk! Helped find something for my family to eat.. only complaint was the pool was pretty nasty, needs to be cleaned as it was merky and couldn’t see the bottles..

8

Marcos

23 Oct 2025

·

Stayed 2 nights

Staff very friendly. Easy check in. Pool was very cold though.

10

Ramon

17 Jul 2025

·

Stayed 4 nights

Easy parking

10

Margaret

3 Apr 2023

·

Stayed 1 night

Did request a top floor which we did not get. 5:30am thought an elephant was above us. Room was clean and a good size. Work out room was exceptional. All new equipment and had free weights. A plus. Breakfast was good. Had scrambled eggs, cheese omelettes, bacon, sausage & biscuits. Friendly staff. Will stay here again.

10

Denisse

29 Jun 2024

·

Stayed 1 night

Nice clean hotel with comfortable beds. The breakfast was delicious and there was a good variety of different food. The pool looked pretty clean, it was a little cold but once u swim around youll be fine. The best part is the price!

8

James

23 Dec 2023

·

Stayed 1 night

The water in the swimming pool was pretty cold, which was disappointing for my kids because the indoor pool was the main reason we chose this hotel. Otherwise the place was great.

10

Heidi

1 Aug 2024

·

Stayed 3 nights

The hotel was very clean. The front desk staff were friendly. The staff who took care of the breakfast area kept it clean and refilled the food items. Housekeeping did a great job too. My only concern is the location of the property. It is in a rougher part of town. However, I appreciate that there was a security guard outside at night, and you need to use your room card to enter the hotel at night.

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Cleanliness

Reviews overwhelmingly describe very clean, well maintained spaces across rooms and common areas. A few guests noted room odors or isolated lapses such as sticky floors or missed cleaning.

Related guest reviews

10

Kimberly

9 May 2025

·

Stayed 1 night

The lady at check in was very friendly. The tile floors were sticky in the room.

10

Jaime

26 Feb 2024

·

Stayed 1 night

This has got to be one of the cleanest hotels I've seen in awhile...

10

Donald

14 Mar 2024

·

Stayed 2 nights

I booked this last minute and was very pleased with this hotel. Very clean, great location, and I felt safe. Really enjoyed the breakfast and overall facilities.

10

Cathy

5 Jul 2025

·

Stayed 1 night

Very friendly staff. Super clean. Will be back

10

Suzanne

6 Apr 2025

·

Stayed 1 night

This hotel was sparkling clean and the bed was very comfortable. The staff was friendly and helpful. And the breakfast was good. I highly recommend this hotel.

10

Benita

5 Apr 2024

·

Stayed 3 nights

The hotel was very clean. Free parking and breakfast. The staff were helpful and friendly. The room was spacious and very clean. Ours had microwave and fridge. Great location too. Very close to Dallas Love airport.

10

Andy

6 Nov 2025

·

Stayed 1 night

Room was nice and clean and roomy. Breakfast was great.

10

Kirk

27 Aug 2025

·

Stayed 1 night

It was very clean and staff were very courteous and helpful at check in and also at checkout.

2

Kevin

18 Mar 2024

·

Stayed 1 night

This place was not clean at all. There was chewed gum stuck on the headboard, hair on the toilet, mud and trash on the floor of the room. We could not sleep because we had to listen to Hi-Lite workers partying outside all night and throwing beer cans into the back of their truck. The Breakfast was horrible McDonald's is better

10

Steven

17 Feb 2025

·

Stayed 1 night

Very nice hotel, clean and neat, spacious rooms and good breakfast ( included) with many selections. Very reasonable rate...best of the many major hotels in the area. I did not have a car and it was short ride and less than $10 Uber from the Bachman Station on Dallas light rail DART. Unfortunately, it is in very large just being developed area with nothing natural around it. One day the area will be developed, until then...

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Rooms

Rooms are modern, spacious, and comfortable, with many praising very comfortable beds, blackout curtains, effective AC, and in-room conveniences like a fridge, microwave, and Keurig. Noise from nearby clubs or hallways can disrupt sleep on some nights; a few noted soft or lumpy mattresses.

Related guest reviews

10

Katlyn

25 Mar 2025

·

Stayed 1 night

The front desk lady was very nice, the bed was comfortable, and the breakfast was good. We all slept like babies, the room was super quiet and I couldn’t even tell there were other people in the building even though they were booked. And the blackout curtain blocked all light, I didn’t even know the sun came up until we opened it. Plus the checkout isn’t until noon , which was amazing to not have to rush and get out early in the morning.

10

Shivam

16 Nov 2023

·

Stayed 1 night

Hotel is pretty new so everything looks more clean n polished. Breakfast was pretty basic... But the rooms are very good and spacious. Loved the bright lighting in the room. Bathroom is pretty spacious and big compared to other hotels. Also the platform to keep luggage is very practical idea.

10

Valued

25 May 2025

·

Stayed 1 night

From the moment we walked in, clean and bright. We were warmly welcomed by Nadia and Whitney! The room was super clean and the sheets were the best! Felt like sheets from the Four Seasons Hotel! We were blown away! The bed was comfortable (pillows too fat for our taste) The A/C worked well and very quiet, black out shades, microwave and medium sized refrigerator. The breakfast was fantastic, and way more than we expected! We would definitely recommend this hotel and will stay again on our next trip to Dallas!

10

Cheri

24 Dec 2022

·

Stayed 1 night

Friendly staff, Convenient location and comfortable beds except for the pillows-breakfast is also good with lots of options! Keurigs in the rooms-Definitely will stay again.

10

Melissa

23 Sept 2023

·

Stayed 3 nights

Clean, comfortable room. Good water pressure in the shower. Talked to three separate employees and all were helpful and friendly. Breakfast was basic items, but tasted good and fresh. Would stay here again.

10

joshua

22 Jun 2024

·

Stayed 1 night

Clean, well lit, convenient location for our needs. Hotel was close to nearby restaurants, room was comfortable and had every accommodation we needed. Complimentary breakfast hours worked perfect for our early departure to the airport.

10

Emma

4 Oct 2024

·

Stayed 1 night

The property was spacious as were the rooms and the bed was fantastic. Rooms were very clean and staff was welcoming and friendly.

10

Teresa

29 Jul 2025

·

Stayed 1 night

The bed was very comfortable. Pillows were plentiful. Air conditioning worked perfectly. Used the WiFi. Cable tv had many choices to wstch

10

Donna

3 Apr 2025

·

Stayed 1 night

I especially loved the bed and pillows! So very comfortable - the best hotel sleep in a long time!

10

William

4 Nov 2023

·

Stayed 1 night

We stayed in room 308 and the property seemed like its refreshed compared to other Expresses. Walk in shower and great king bed. Kind of an odd location but not too bad

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Service

Staff are widely described as friendly, welcoming, and helpful, with smooth check-in and attentive breakfast attendants; several guests praised front desk team members by name. However, service can be inconsistent at times, including reports of rudeness and fees for early check-in.

Related guest reviews

2

Clay

9 May 2025

·

Stayed 1 night

Check in guest agent awful no common sense…Do not stay at this hotel it’s nasty, trashy and has employees that aren’t qualified to work in the hotel industry much less the fast food industry.

10

Antoine

10 Jul 2025

·

Stayed 1 night

It was a great experience staff was great and friendly hotel was very clean and accommodating we we were pleased with our stay. We will most definitely stay again.

10

Valued

25 May 2025

·

Stayed 1 night

From the moment we walked in, clean and bright. We were warmly welcomed by Nadia and Whitney! The room was super clean and the sheets were the best! Felt like sheets from the Four Seasons Hotel! We were blown away! The bed was comfortable (pillows too fat for our taste) The A/C worked well and very quiet, black out shades, microwave and medium sized refrigerator. The breakfast was fantastic, and way more than we expected! We would definitely recommend this hotel and will stay again on our next trip to Dallas!

10

Yvonne

7 Jul 2025

·

Stayed 1 night

Friendly staff, clean room, facilities excellent. Breakfast was good. Will visit again and would recommend.

2

Jonathan

12 Aug 2025

·

Stayed 1 night

My wife is a nurse and had to work on her birthday because it is a new job. The evening hotel staff told us they would make her some food for breakfast because we had to leave before breakfast was provided. The morning staff refused to accommodate. How hard can it be to get some fruit, cereal, and yogurt ready? Is this how you treat nurses on their birthday Holiday Inn?

10

Tonia

8 Jul 2025

·

Stayed 2 nights

Every single staff member was so very nice. Every one of them has a smile and welcoming greetings. The building is very clean and the breakfast options were awesome. I love that the place is pet free. The pool water was very cold, so we couldn't enjoy it for too long. I was originally told that all doors are kept unlocked 24 hrs and that made me feel uneasy, but my girls and I came in late one night and the main entrance was locked and we had to use our key card to get in. I was very thankful for that. Overall, I loved my stay there. I'd come again and again. Thanks to all of the front desk staff, security, housekeeping staff, and whomever else I had contact with during my stay.

2

Nicole

17 Nov 2024

·

Stayed 2 nights

Do not stay here if you are disabled. I have been up all night vomiting from food poisoning. I called the desk at 630am and was told to wait up until 730am to talk to the front desk person about a late check out. My flight is leaving at 345. I asked if I could please keep the room for an additional two hours because I was extremely sick, and also already disabled with a traumatic brain injury which makes traveling extremely difficult and dangerous as is. I am prone to confusion, getting lost, and losing important items. Throw in a stomach bug and no sleep it’s a recipe for disaster. Instead of being treated kindly when I called I was told I had to rebook for an extra night. I begged the woman to allow me to pay for a few hours and she told me there was a bathroom for me to puke in in the lobby. When I expressed that I’d appreciate if she treated me with more kindness and compassion she was rude. I came down to bring her my credit card, and she was extremely rude and condescending. Ableism in 2024 is not a good look, and you guys are lucky if this type of behavior doesn’t land you a lawsuit. When my partner called from Denver with concerns that I had been overcharged in retaliation, the same woman refused to give him her name or tell him what she had put on my card (she didn’t tell me either). When he became frustrated she told him to go f himself. I had to call the police who told me to dispute the charges. Please be warned, this is a pattern for them.

10

Kirk

27 Aug 2025

·

Stayed 1 night

It was very clean and staff were very courteous and helpful at check in and also at checkout.

10

Vicki

5 Apr 2025

·

Stayed 1 night

Great stay and the attendant at the front desk, Nadia and her staff were amazingly helpful and kind.

2

Chris

23 Aug 2023

·

Stayed 1 night

No notice that HIE now charges for early checkin. I have stayed at them for years and had not seen that policy. I arrived around 845 from Houston and had to wait until 10 to check in and then had to pay an extra $30 to get in early. I won’t stay there again soon

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Location

Convenient for Dallas Love Field and highway access, with numerous restaurants nearby; some guests liked the quieter, off-the-beaten-path setting. Multiple reviews note a nightclub-heavy area with late-night music and a rougher vibe, so expect potential noise and mixed perceptions of safety.

Related guest reviews

10

Peter

27 Jan 2025

·

Stayed 5 nights

Not much around the hotel for a family and the music from close by place can be heard. However the place is clean, staff is amazing and the value can't be beat. We would definitely stay here again. It's superfast to get around.

2

ILANA

17 Apr 2025

·

Stayed 6 nights

I would recommend NOT staying here. They failed to mention they are surrounded by nightclubs and the blaring and thumping music begins on Thursday and goes through Sunday. I was there for 6 days and between the music and the sound of snoring from the gentleman in the room next to me through the paper, thin walls. They were kids running up and down the hallway in the middle of the night on a luggage cart. I called security, but the noise continued for 20 minutes. I asked them to move my room so I wasn’t overlooking the nightclubs, front desk told me I had to do it through reservations. Reservations told me I had to do it through the front desk. I complained for three consecutive days before anybody called me to see what was going on.

10

Cindy

30 Jun 2025

·

Stayed 1 night

Good location for early morning flight

10

Andrew

31 Mar 2025

·

Stayed 1 night

Good hotel that’s close to the airport.

10

Darrell

19 May 2025

·

Stayed 2 nights

The hotel was great, the room was fantastic, plenty of dining options within walking distance - area around hotel a bit dodgy, wouldn’t want to walk after dark

10

Trakinya

12 Apr 2025

·

Stayed 1 night

Centrally located and not to far from the airport

10

Benita

5 Apr 2024

·

Stayed 3 nights

The hotel was very clean. Free parking and breakfast. The staff were helpful and friendly. The room was spacious and very clean. Ours had microwave and fridge. Great location too. Very close to Dallas Love airport.

4

Samar

27 Apr 2025

·

Stayed 2 nights

The nightclubs around the hotel are too noisy, the music playes till 3 am , and the area felt to me unsafe

10

Tabitha

11 Jan 2024

·

Stayed 3 nights

Great location. Several restaurants close and only a short drive to attractions.

10

Chad

11 Apr 2025

·

Stayed 1 night

The surrounding area is shady. However, the property itself is really nice

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Dining

Breakfast is frequently praised for variety and quality, including hot items and cinnamon rolls; many call it one of the better complimentary spreads. Occasional complaints include items running out later in the morning or underwhelming taste.

Related guest reviews

10

James

15 Dec 2025

·

Stayed 5 nights

Breakfast was good (warm cinnamon rolls) , very good coffee no complaints

10

Kim

24 Oct 2024

·

Stayed 1 night

This stay was amazing. The hotel was clean. The room was very nice. The bed and pillows were the best I’ve ever slept on. My only dislike was the breakfast. While it was free and there was a large selection of items, it was slightly lackluster. It honestly doesn’t even matter tho. Front desk staff were extremely friendly. Best hotel experience in a LONG time. Would stay here again and again as needed.

10

Habib

14 Aug 2025

·

Stayed 3 nights

Great Stay! Great breakfast!

10

Joseph

5 Jan 2024

·

Stayed 1 night

Excellent customer service from arrival to departure. Beds and pillows extremely comfortable. Clean room and bathroom. All amenities included. Breakfast was delicious. Scrambled eggs, sausage, oatmeal, pancakes, bagels, cereal, coffee was delicious!

10

Tonia

8 Jul 2025

·

Stayed 2 nights

Every single staff member was so very nice. Every one of them has a smile and welcoming greetings. The building is very clean and the breakfast options were awesome. I love that the place is pet free. The pool water was very cold, so we couldn't enjoy it for too long. I was originally told that all doors are kept unlocked 24 hrs and that made me feel uneasy, but my girls and I came in late one night and the main entrance was locked and we had to use our key card to get in. I was very thankful for that. Overall, I loved my stay there. I'd come again and again. Thanks to all of the front desk staff, security, housekeeping staff, and whomever else I had contact with during my stay.

10

Andy

6 Nov 2025

·

Stayed 1 night

Room was nice and clean and roomy. Breakfast was great.

6

dale

23 Dec 2024

·

Stayed 1 night

It was anice clean hotel. Only issue, breakfast. 9 am...out of eveything. We had to not get breakfast tgere, and find a McDonald's

8

John

1 Oct 2023

·

Stayed 1 night

Clean hotel and the room had plenty of space and comfy bed with lots of pillows. Only issue I had was the breakfast was out of some items and coffee by 930am.

10

Gina

1 Feb 2024

·

Stayed 1 night

We enjoyed everything about our stay!! Clean room! Outstanding staff! Great breakfast choices! Lots of restaurant options nearby! I would recommend this hotel!!

10

Yuditt

27 Jul 2025

·

Stayed 1 night

Everything from check in, to breakfast, to check out was amazing. Breakfast was fresh and delicious and staff was super friendly.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$108
February	US$108
March	US$109
April	US$109
May	US$110
June	US$124
July	US$109
August	US$102
September	US$110
October	US$116
November	US$105
December	US$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $167	16 $157	17 $113	18 $109	19 $118
20 $103	21 $99	22 $107	23 $108	24 $101	25 $175	26 $177
27 $100	28 $107	29 $112	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $130	3 $139
4 $112	5 $104	6 $111	7 $111	8 $118	9 $233	10 $239
11 $109	12 $99	13 $111	14 $102	15 $96	16 $124	17 $126
18 $94	19 $95	20 $107	21 $101	22 $100	23 $124	24 $118
25 $89	26 $82	27 $93	28 $94	29 $89	30 $112	31 $107

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Monthly average prices

About this property

Location

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What guests think

Property policies

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FAQs about Holiday Inn Express & Suites - Dallas NW HWY - Love Field by IHG

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