Name: TownePlace Suites by Marriott San Antonio Westover Hills
Address: 10015 Westover Hills Boulevard, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: US$102–US$276 per night
Rating: 8.93

What guests think

Many guests praise the location near SeaWorld with a convenient shuttle, friendly staff, clean comfortable rooms and useful kitchenettes, and a generally satisfying breakfast, making TownePlace Suites by Marriott San Antonio Westover Hills popular for family trips.

However, reviewers also report intermittent maintenance problems with AC, showers or water pressure, and some recurring bathroom mold/caulking or housekeeping lapses. Facilities feedback notes tight parking, occasional elevator outages, and a pool some found too cold, though on-site security is visible. Breakfast is widely liked, but several guests found items not replenished near closing or quality inconsistent. Expect a convenient, family-oriented stay focused on SeaWorld access with generally comfortable rooms and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The complimentary shuttle to SeaWorld is a standout convenience. Guests mention a nice pool and outdoor areas, but also tight parking and occasional elevator outages; some found the pool too cold, and security patrols are visible.

Related guest reviews

4

Jennifer

17 Mar 2025

·

Stayed 4 nights

At the start of the trip, the front desk wasn’t the friendliest and then only one elevator was working. Mid trip, the only other elevator also stopped working. Housekeeping was supposed to come to our room every other day but did not clean the entire 4 days we were there. Every time we needed anything, we unfortunately had to deal with Ethel, the not so friendly front desk staff. The area is perfect for where we needed to be, but we will find another place to stay next time.

10

April

18 Mar 2024

·

Stayed 5 nights

Everything could not have been more perfect for me and my boys. We stayed here for 5 days and really enjoyed ourselves. We went to six flags twice and it's definitely not too far, about a $20 Uber ride. Breakfast was good, we loved having a room with a kitchen, definitely saved us a lot of money. Everything was so clean and nice. They do housekeeping every other day so make sure your do not disturb sign isn't up. Everyone at the desk was very nice and welcoming. The sitting area our front with the fire pit as well as the pool area were very well maintained. They charge $20 a day incidentals. The have a variety of board games and cooking supplies for free checkout as well as a very nice selection in the hotel shoppette.I can't wait to stay at this location again.

10

Natalie

21 Jul 2025

·

Stayed 2 nights

The rooms are very nice and updated. The convenience of a full kitchen was such a steal for the price as it was very affordable! It’s less than a mile away from Seaworld which we visited for my daughter’s birthday and with 2 day passes it was nice to easily be able to go back to our room to rest. Completely breakfast was great and my husband and I also utilized the gym. Of course it’s limited but it’s definitely enough to get the job done! 10/10 will stay again!

8

Cynthia

29 Oct 2023

·

Stayed 3 nights

We have stayed there twice when it has been hot outside and the pool is so cold,like a ice bath,that you can not enjoy the pool AT ALL!! Very disappointing. This ladt stay many of the other guest complained too. We ask the man at the front desk,he said he didnt know why it was so cold.

10

Kristina

14 Sept 2025

·

Stayed 3 nights

From check-in to checkout everyone was great. Breakfast was good plenty of options especially for a picky toddler. The shuttle service was excellent able to take us to SeaWorld and pick us up no extra charge and was extremely timely!

10

Marissa

9 Oct 2025

·

Stayed 2 nights

I highly recommend this hotel if you’re planning a family trip to SeaWorld! The shuttle service to and from the park made everything so convenient, and the staff was friendly and accommodating. The hotel was clean, comfortable, and made our stay stress-free we’ll definitely be back!

10

Teri

2 Jul 2025

·

Stayed 1 night

Very close to Sea World, and they offer complimentary shuttle service within 5 miles.

10

Lizeth

9 Jun 2025

·

Stayed 2 nights

Everything was great, just needs more parking spots.

10

Nuvia

30 Jan 2025

·

Stayed 4 nights

Very safe, security was always checking the property at all times making sure that guest feel safe

10

Susie

6 Jul 2025

·

Stayed 2 nights

Staff were very friendly and attentive to guests. Rooms were clean and comfortable. Such a convenient location for SeaWorld and the shuttle service was PLUS! Pool was nice and clean. Only downside was the breakfast eggs, texture and flavor were not the best. Other breakfast items were good. Overall, a great family-friendly hotel that we would stay at again.

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Cleanliness

Many guests describe very clean rooms and well-kept spaces, but cleanliness is inconsistent. Recurring complaints cite bathroom mold/caulking, dust or debris, and occasional dirty linens or rooms not cleaned between stays.

Related guest reviews

8

Hussain

4 Oct 2025

·

Stayed 2 nights

all the blankets and bed sheets are dirty and has a blood spots

6

Selina

2 Sept 2025

·

Stayed 2 nights

This was my second stay it was not as good. The AC in the first room was not working well and instead of moving us right away we were told to wait an hour…we did…it did not cool off. So at 11p we were making allowed to move. The second room looked like it was not cleaned properly. Hairs in the shower and sink. Also the shower backed up quickly and the towel holder was falling off the wall. This was not my best time there.

10

Avtar

19 Oct 2025

·

Stayed 1 night

Everything was amazing. Great service and excellent cleanliness.

8

Riaz

29 Jun 2025

·

Stayed 2 nights

While the hotel generally met expectations, the condition of the bathroom requires attention. Specifically, the shower area exhibited deteriorating caulking and mildew growth. Upon reporting this to the front desk, the response received was, "We'll send someone to fix it."

10

Devan

18 Sept 2023

·

Stayed 2 nights

Very clean and comfortable hotel.

10

Yesenia

6 Jul 2024

·

Stayed 1 night

Super clean

10

Brenda

11 Jul 2025

·

Stayed 2 nights

Hotel was very clean. Front desk staff were very professional. Breakfast was really good with a nice variety.

6

Alexis

22 Mar 2025

·

Stayed 1 night

The hotel was right across Sea world which was amazing because we only came for the day. The breakfast was also really good and I liked it that they were open til 10am. On the other hand, our room was filthy. I felt like only the sheets were changed. The shower had visible mold all along the floor. The floor felt slimy. We only stayed for the night therefore I didn’t tell the receptionist up front. I reserved this place given that it was a 9.4 rating but I give it at 5/10.

10

Adriana

11 Oct 2024

·

Stayed 1 night

Very clean, good service

10

Sandra

16 Oct 2024

·

Stayed 6 nights

Our room was spacious and well lit, which is something that is very much needed and appreciated by me in a hotel room. We had plenty of towels, the room was very clean and comfortable. It was also very quiet which was nice as my husband is a light sleeper when we are away from home. All in all it was an extremely pleasant experience.

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Rooms

Suites are generally spacious, quiet, and comfortable, with handy kitchenettes and comfortable beds. Some rooms have maintenance issues such as noisy or weak AC, water pressure or shower design problems, and occasional TV or Wi-Fi glitches.

Related guest reviews

10

EstraLita

7 Jul 2025

·

Stayed 1 night

The room was great ! Spacious, clean , great amenities with the small kitchen. Staff was friendly and accommodating. Enjoyed the morning breakfast ! My granddaughter gave the hotel 5 stars !!! 😍

8

Norman

13 Oct 2024

·

Stayed 3 nights

I liked the proximity to SeaWorld. I did not like the water pressure issues.

10

Natalie

21 Jul 2025

·

Stayed 2 nights

The rooms are very nice and updated. The convenience of a full kitchen was such a steal for the price as it was very affordable! It’s less than a mile away from Seaworld which we visited for my daughter’s birthday and with 2 day passes it was nice to easily be able to go back to our room to rest. Completely breakfast was great and my husband and I also utilized the gym. Of course it’s limited but it’s definitely enough to get the job done! 10/10 will stay again!

10

Marv

10 Jan 2023

·

Stayed 19,365 nights

Great place. Clean. Good breakfast. Room had a nice kitchen area that had everything for a comfortable stay.

6

Reyna

13 Jan 2026

·

Stayed 1 night

Rooms need a tad more renovations

8

David

17 Feb 2023

·

Stayed 3 nights

The staff attempted to be helpful. However, there was a problem with the internet service. We didn't have TV the first night or Wi-fi for all 3 days! The Marriott Corp. tried to fix the problem remotely and never got it fixed in our room while we were there. The local staff was apologetic as their hands seemed to be tied. Still it was irksome to us as guests. Other services were good. It seemed to be more of a management problem.

6

Crystal

24 Feb 2025

·

Stayed 1 night

Ac was broken

8

Tanya

2 Mar 2025

·

Stayed 1 night

The room overall was comfortable and spacious. The beds were very comfy and the staff was friendly. We did notice a few issues… 1) the bathroom was not great. A ring of pink/black mold around the entire bottom was very off putting. Also, only half the shower was closed in with a piece of glass. There was no door, leaving the other half wide open. 2) the tv had a weird blue tone to the picture It was hard to watch and there was no way to change the settings. Since we only spent one night it wasn’t worth a call to the front desk. 3) It was pretty warm and humid in the room even with the AC set to 66. Overall, 6/10. Probably wouldn’t go out of my way to stay again.

6

Benjamin

4 Apr 2025

·

Stayed 3 nights

The air conditioner was LOUD and would rattle every time it kicked on which made sleeping difficult. Due to the high temps outside, it would turn on and off all night making the same noises each time starting up.

10

Sandra

16 Oct 2024

·

Stayed 6 nights

Our room was spacious and well lit, which is something that is very much needed and appreciated by me in a hotel room. We had plenty of towels, the room was very clean and comfortable. It was also very quiet which was nice as my husband is a light sleeper when we are away from home. All in all it was an extremely pleasant experience.

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Service

Service is widely praised as friendly, accommodating, and helpful, including efficient shuttle drivers and front-desk teams. A minority reported unhelpful interactions, slow resolution of issues, billing or deposit disputes, or missed housekeeping during longer stays.

Related guest reviews

4

Jennifer

17 Mar 2025

·

Stayed 4 nights

At the start of the trip, the front desk wasn’t the friendliest and then only one elevator was working. Mid trip, the only other elevator also stopped working. Housekeeping was supposed to come to our room every other day but did not clean the entire 4 days we were there. Every time we needed anything, we unfortunately had to deal with Ethel, the not so friendly front desk staff. The area is perfect for where we needed to be, but we will find another place to stay next time.

4

Timothy

30 Nov 2025

·

Stayed 5 nights

We requested rooms with king beds and got queens. The billing is wrong and we have been overcharged. The staff at the desk seemed more interested in getting out of sight and back in the office than being at the front desk. They also seem to need more training on their systems.

10

Jean

22 Aug 2023

·

Stayed 1 night

What a wonderful place to stay! I was only there for one night but it was so comfortable and clean. Staff were friendly and helpful. Breakfast was very good with lots of choices! Thanks for making my stay so comfortable. I will be back!

10

Terry

15 Jul 2024

·

Stayed 1 night

Staff was very helpful and breakfast was better than average for room price paid.

10

Angeles

25 Dec 2024

·

Stayed 2 nights

Excellent customer service

10

Francesca

2 Sept 2023

·

Stayed 1 night

Loved all the staff. They went out of their way to be accommodating. Room was clean and perfect

10

LEIGH

2 Apr 2024

·

Stayed 2 nights

A Home Away From Home! I will definitely stay here again in the future. I would like to thank the hotel staff from the front desk, to housekeeping God bless you all.

10

Karen

7 Jun 2024

·

Stayed 2 nights

Great breakfast, friendly staff, very quiet.

10

Aida

6 Aug 2025

·

Stayed 2 nights

Great experience and friendly staff

2

Ivonne

20 Apr 2025

·

Stayed 3 nights

WORST EXPERIENCE EVER!!!! don’t stay here staff really rude (one person in particular) after check out surprise extra charge of $100 per room , we were a big group around 20 rooms and they charge $100 per room and the explanation was for extra noise and extra garbage we called corporate and they said that they don’t suppose to charge for that , and us as parents they never told us about the noise, we have an open case already . I need to mention that is really close to Seaworld so I imagine that they expect families with children , if they do not like that just put adults only

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AI-generated summary based on recent guest reviews

Location

Excellent for SeaWorld, with quick access to Six Flags and nearby dining and shopping; many found it convenient and felt safe. Driving to downtown is manageable.

Related guest reviews

10

Eva

9 Aug 2025

·

Stayed 1 night

Very close to Sea World and the staff was helpful and friendly. Clean rooms with comfortable beds.

10

Robin

28 Oct 2024

·

Stayed 7 nights

Great location close to family and amusement park. We made many family memories with our son and daughter in law as well as granddaughter

8

Justin

16 Feb 2025

·

Stayed 1 night

Great location for dining and shopping

10

ILIANA

25 Jul 2025

·

Stayed 3 nights

This location is perfectly located near Seaworld, Six flags and only 15-20 minutes from downtown, my family and I truly enjoyed our stay

10

Teri

2 Jul 2025

·

Stayed 1 night

Very close to Sea World, and they offer complimentary shuttle service within 5 miles.

10

Amanda

18 Aug 2024

·

Stayed 2 nights

Quick getaway to SA for a phenomenal concert … we wanted to stay away from downtown and our location was perfect !! Plenty of places to eat & shop.

10

Erik

18 Sept 2025

·

Stayed 1 night

Great place to stay when doing a Sea World trip. Clean. Safe. Worth the stay.

10

Urvashi

3 May 2025

·

Stayed 1 night

Nice clean property in close proximity to Sea World

10

Adrian

16 Sept 2023

·

Stayed 1 night

Location is awesome!

10

Amparo

15 Feb 2024

·

Stayed 1 night

Great stay. Comfy bed. Great location.

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Dining

Breakfast is frequently praised for variety and taste. However, multiple reviews note items running out or not replenished near closing, occasional coffee issues, and uneven quality of certain items.

Related guest reviews

10

Bryan

15 Jan 2023

·

Stayed 1 night

Spacious room, clean, friendly staff and great breakfast bar.

8

William

30 Dec 2023

·

Stayed 2 nights

I loved everything except breakfast on Wednesday morning. I went at 8.45am with my kids and there was no food left. 25 minutes later some turkey sausage came but was all gone fast. we got 1 piece each. They closed the breakfast at 9.30 and made no attempt to make it up. it was very disappointing. Next day we decided not to bother with Breakfast, we bought some milk and cereal so we were prepared. I went out to get coffee just after 9.30am and surprisingly they had a great selection of items available and it stayed open till after 10am.

8

Angel

25 Jan 2024

·

Stayed 3 nights

Maybe was because it was Xmas and New Years but the breakfast was gone one hour before the turn down of the device and wasn’t replenished.

6

Tucoya

10 Apr 2023

·

Stayed 1 night

The proximity to Sea World was great literally five minutes away. I booked this property because they had free breakfast offered and with small kids I figured this would be easier than having to go out but the breakfast was limited. They had a juice machine that was out of order which left only cartons of milks for my kids to drink and the milk was frozen solid. Also the pastry options weren't very good.

6

Jonathan

21 Oct 2024

·

Stayed 4 nights

The complimentary breakfast was pretty good, a lot of options. The coffe was also good but ran out almost every day and took like 20 minutes to get refilled. The patio outside the front entrance was left uncleaned for a while on our first night, i saw sunflower seed shells all over the ground that remained for several days I also saw a cup of OJ that sat on a table for 2 days before i decided to throw it out. I was a bit disappointed in the cleanliness of the room under the bed was very dusty and had debris, the paint on the cabinets was all scuffed up and scrapped as well as the bathroom cabinets. There were stains on multiple surfaces (walls,door,sofa) the main issue i had was my room lost water pressure several times, twice when i was showering it completely shut off while i had shampoo in my hair! I asked the front desk about it and was told a plumbing issue was being addressed but it continued for several days.

10

Cory

7 Nov 2025

·

Stayed 3 nights

Breakfast was good. Real eggs, bacon, and home fries. Yum

10

Samantha

14 Mar 2025

·

Stayed 2 nights

Comfortable beds, secure parking well illuminated. Clean, and good customer service. Awesome breakfast.

10

Jennifer

9 Sept 2024

·

Stayed 2 nights

The room was great & the staff friendly and helpful. The breakfast options were decent but they kept running out of food so get there early.

10

Susie

6 Jul 2025

·

Stayed 2 nights

Staff were very friendly and attentive to guests. Rooms were clean and comfortable. Such a convenient location for SeaWorld and the shuttle service was PLUS! Pool was nice and clean. Only downside was the breakfast eggs, texture and flavor were not the best. Other breakfast items were good. Overall, a great family-friendly hotel that we would stay at again.

10

Brenda

11 Jul 2025

·

Stayed 2 nights

Hotel was very clean. Front desk staff were very professional. Breakfast was really good with a nice variety.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$120
February	US$114
March	US$161
April	US$136
May	US$155
June	US$187
July	US$168
August	US$151
September	US$125
October	US$134
November	US$126
December	US$111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $175	17 $194	18 $184	19 $195
20 $141	21 $183	22 $195	23 $174	24 $163	25 $276	26 $195
27 $154	28 $185	29 $237	30 $175

Su	Mo	Tu	We	Th	Fr	Sa
				1 $142	2 $133	3 $132
4 $102	5 $115	6 $112	7 $113	8 $115	9 $131	10 $163
11 $102	12 $115	13 $112	14 $108	15 $126	16 $131	17 $142
18 $122	19 $132	20 $132	21 $164	22 $181	23 $167	24 $142
25 $102	26 $115	27 $120	28 $115	29 $117	30 $120	31 $120

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Studio, 2 Queen Beds (Mobility Accessible, Tub)

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed

Studio, 2 Queen Beds (Hearing Accessible)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott San Antonio Westover Hills

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Prices for upcoming dates