Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is situated in the business district, within a 5-minute drive of Harrah's Cherokee Center - Asheville and Blue Ridge Parkway Asheville Entrance. It is 5.3 miles from Biltmore Estate and 3.6 miles from the University of North Carolina at Asheville.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests to enjoy.

Are children allowed to stay at the property?

Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for any specific needs.

SpringHill Suites Asheville - Comfort in the Blue Ridge

Average nightly price at SpringHill Suites Asheville by month, last 12 months (USD)
Month	Average price
January	US$91
February	US$97
March	US$100
April	US$133
May	US$137
June	US$111
July	US$114
August	US$112
September	US$147
October	US$161
November	US$115
December	US$121

What guests think

At SpringHill Suites Asheville, travelers often highlight friendly staff and roomy, comfortable suites, while recurring comments mention convenient driving access to downtown and attractions alongside occasional property issues such as elevator outages and other maintenance concerns.

Guests frequently note the suites’ generous space and comfortable beds, but some report missed housekeeping, dated fixtures, or room maintenance issues like AC problems and noise from above. Breakfast is convenient and free for many stays, though quality and variety are inconsistent, with some mornings running short on items. Expect a comfortable, staff-forward stay in a convenient location with a few rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and fitness room; several guests praised the gym but noted limited weights. Multiple reviews reported elevator outages, and while parking is often easy, it can fill up; the property is pet friendly.

Related guest reviews

4

Sreejith

23 Apr 2023

·

Stayed 2 nights

The elevator was not working . That made us all walk up the steps a lot . Someone was there to help us with the bag

10

Laila

22 Jul 2024

·

Stayed 3 nights

We stayed here for 3 nights. The bearded front desk person, Ron(?) was excellent! Very welcoming and extremely helpful. The facilities were very good. The gym had good equipment. Would stay there again.

10

Lesley

2 May 2023

·

Stayed 1 night

The elevator was not working when we arrived but the receptionist kindly assigned us a room on the first floor.

10

Taylor

16 Sept 2025

·

Stayed 2 nights

Easy location to access. Plenty of parking. Quiet and near plenty of restaurants.

2

Jamal

27 Apr 2023

·

Stayed 2 nights

The Elevator didn't work for my entire stay. My wife and I were forced to carry our suitcase up and down the stairs. Very inconvenient.

8

Ruth

6 Jun 2024

·

Stayed 1 night

The room was spacious with a kitchen sink, microwave and refrigerator. The pool is tiny and I liked the outside patio near it. Some of the furniture looked like it needed cleaned.

10

Amaury

31 Jul 2023

·

Very nice hotel and a great value. Newer construction, crisp, clean and modern. Spacious rooms, 24h fitness center, indoor pool open until late. Long breakfast period, but it was just the basic hotel breakfast, food was abundant and everything was well presented and laid out, but very bland and basic like most 'included' hotel breakfast.

6

Praveen

11 Aug 2024

·

Stayed 2 nights

Parking is always full. Older property

10

Robin

20 May 2024

·

Stayed 2 nights

We have been traveling for over three weeks and this was by far our favorite hotel. Rob, at the front desk, was so welcoming. The room was big and comfortable. The fitness room was clean and in great working order. We were close to the Bilrnore Estate, too.

4

Sarah

2 Dec 2024

·

Stayed 3 nights

This hotel is definitely run down. The elevator didnt work half the time. Our room was dirty didnt even look like it had been clean. At night whoever was above us it sounded the ceiling was gonna fall through. The breakfast was awful. They had so much bleach in the pool it bleached my childrens bathing suit. For the price of this hotel i expected a little bit more out of this hotel. I guess the only good thing about this hotel it allowed dogs.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean and well maintained, but housekeeping was inconsistent and some reported dirty areas or maintenance-related messes. Issues included unclean rooms, missed service, and worn fixtures.

Related guest reviews

4

deborah

23 Jun 2025

·

disappointed in property. the outside sitting area around the pool was dirty and unkept. housekeeping was inconsistent with days missed. breakfast was minimal. for the price - not shocked but will seek higher level Marriott next trip

2

Chad

24 Nov 2025

·

Stayed 2 nights

The room was in poor condition; I had to replace the bed linens and towels. It was the worst stay I've ever had. I strongly recommend avoiding this location.

8

Elizabeth

2 Jan 2026

·

Stayed 3 nights

The check in staff was distracted with a child she was babysitting and we were rushed. Rate was different than the Hotels.com and attendant was visibly annoyed to explain. Breakfast buffet was incomplete and dirty. Refrigerator was empty- no milk, yogurt etc. boiled eggs container empty, no napkins, no coffee creamers, no cereal, table and chairs were dirty. Counters were a mess. Attendant found it strenuous to return a “good morning”. She did a no-show on the 3rd morning. The overnight front desk man kicked not action and had the full buffet going within minutes, and was very pleasant. Rooms were a 3 out of 5 for cleanliness. Soap and tissues were missing. Rug not vacuumed.

10

Maria

30 Dec 2025

·

Stayed 1 night

Check in staff and breakfast was great. Room was clean and roomy.

8

Ron

27 Aug 2024

·

Stayed 2 nights

Very clean and updated

10

Eric

9 May 2023

·

Rooms were clean and in very nice shape.

6

Joseph

9 Jul 2023

·

Stayed 1 night

Overall was fine for our purpose of one night to sleep. Mostly clean, except for cobwebs on the window in our room. A bit dated (wallpaper coming off in the washroom). A little tight for a room with 2 queens and a pull out bed, as there was no space between one queen bed and the AC which blew straight onto that bed. For the price we paid, hard to see the value. Found it was too expensive for the product so we would look at other options next time.

6

JENNIFER

29 Dec 2024

·

Stayed 2 nights

Good personnel, room was not clean

10

Kathleen Jean

10 Aug 2025

·

Stayed 15 nights

The hotel was clean and they cleaned our room every day. Complimentary breakfast was good. Very quiet at night.

6

patricia

10 Jul 2025

·

Stayed 2 nights

The room was clean. It was comfortable but the air conditioning unit leaked water and there was about a foot and a half of wet carpet from the heating unit to the bed. I told the night clerk about it and she said there is nothing she could do there is no rooms available and no one could look at it until the next day. In The sink in the bathroom , the water did not drain quickly

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and practical layouts, often including a sofa or kitchenette area. Some guests reported maintenance and noise issues, such as aging tubs, AC problems, or footfall from rooms above.

Related guest reviews

10

John

6 Jul 2024

·

Stayed 2 nights

Modern property with great rooms complete with kitchenette, couch and workspace. Italian restaurant next door within walking distance.

6

Colleen

1 Jul 2025

·

Stayed 1 night

The air conditioning for our unit broke. It was so hot in our room. I could not even sleep. There was nothing the staff could do about it. We just had to suffer through in a sweltering room.

10

Janet

14 Jul 2025

·

Stayed 1 night

We liked the room layout and space and the bed was very comfortable. Pleasant staff.

10

Gladys L.

10 Mar 2023

·

Stayed 7 nights

The room was clean, spacious, comfortable. The hotel was very quiet. The staff was wonderful. The breakfast was good

8

Mike

7 Oct 2023

·

Stayed 1 night

Very nice stay. Refrigerator did not have shelves or door racks...had to stack goods on top of one another.

10

Catherine

12 Oct 2025

·

Stayed 1 night

We had a good stay in this hotel, the room was very clean and for a family of 5 it was very spacious. The check in process is smooth and the staff is friendly. The free breakfast was an added bonus. The location is really good , it is a short drive to downtown .

10

Eric

9 May 2023

·

Stayed 1 night

Nice hotel. Family enjoyed the large rooms.

6

Joseph

9 Jul 2023

·

Stayed 1 night

Overall was fine for our purpose of one night to sleep. Mostly clean, except for cobwebs on the window in our room. A bit dated (wallpaper coming off in the washroom). A little tight for a room with 2 queens and a pull out bed, as there was no space between one queen bed and the AC which blew straight onto that bed. For the price we paid, hard to see the value. Found it was too expensive for the product so we would look at other options next time.

6

Shena

22 Dec 2024

·

Stayed 2 nights

The property was in close proximity to almost everything, but the property could definitely use updates, the tub was horrendous. It was rusted and clearly needed to be replaced. That is not a good look.

8

Melissa

28 Jul 2025

·

Stayed 3 nights

Room was spacious and bathroom appeared updated/renovated. Breakfast options ok. Parking was easy and plentiful, and the hotel is on a peaceful tree-lined property. Space between floors not very soundproof, and I heard constant thuds/clunks from people walking in room above mine.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and helpful. There are occasional complaints about check-in errors, poor communication, or inattentiveness.

Related guest reviews

10

Christopher

11 Feb 2024

·

Stayed 2 nights

Pros: amazing and helpful staff especially Rob. Very comfortable beds. Nice and quiet would definitely stay here again. a few minor quibbles wish the room had more towel bars and the toilet paper holder is too far from the toilet.

6

Nicole

5 Jan 2025

·

Stayed 1 night

First room was not clean. Natasha was great and fixed it right away. The girl in the morning was not wearing a name tag and never looked up from her phone for anything. Terrible service.

10

Malinda

11 Nov 2023

·

Stayed 6 nights

This was a well maintained property. The room was modern and comfortable. The staff was extremely friendly and helpful. They greeted and chatted as we came and went during our stay. Rob was especially helpful and so friendly.

10

Felicia

3 Oct 2025

·

Stayed 2 nights

The receptionist whom checked me in was a pleasant delight. So warm and welcoming. It feels good to see someone care about their work. I hate I didn’t ask of her name.

10

Grant

22 Sept 2024

·

Stayed 3 nights

Quite in town for a wedding. Sharon the day shift front staff made our arrival special. Very nice and informative of the area.

10

Timothy

19 Apr 2025

·

Stayed 1 night

Staff was very friendly and helpful. Our family will be back.

10

Sarah

17 May 2025

·

Stayed 1 night

Front desk receptionist was kind and friendly and staff brought extra blankets expediently

10

Tina

2 Oct 2025

·

Stayed 3 nights

The hotel is very nice, close to whatever you are looking to do whether it be visiting for the first time or on a business trip. Staff is amazing.

10

Tracy

1 Aug 2024

·

Stayed 2 nights

Very clean and updated. Staff at the desk were amazing - kind and professional. We had an issue with the neighboring room (they locked multiple dogs in there all day and they barked incessantly) and they handled it with much professionalism and promptly.

4

Amanda

3 Jan 2026

·

Stayed 4 nights

I booked 2 rooms with double beds, called to confirm I could Have connecting rooms. Upon my arrival, I was told the assurance I could have connecting rooms was given to me by mistake and the best they could do was across the hall. That does NOT work traveling with toddlers and grandparents. Compensation by management is currently still pending.

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AI-generated summary based on recent guest reviews

Location

Location is convenient for driving to downtown Asheville, Biltmore, and many nearby restaurants. A few guests mentioned the surrounding area felt less appealing with some homeless presence and limited walkability.

Related guest reviews

6

Kyle

9 Aug 2024

·

Stayed 4 nights

Hotel is just fine. Breakfast is reasonable but not great. The location has a lot to be desired and requires driving everywhere.

8

Angela

26 Apr 2024

·

Stayed 2 nights

Convenient location to Biltmore Estate

10

Leslie

21 Mar 2024

·

Stayed 1 night

Great location. Easy to get to downtown Asheville

10

Taylor

16 Sept 2025

·

Stayed 2 nights

Easy location to access. Plenty of parking. Quiet and near plenty of restaurants.

10

Catherine

12 Oct 2025

·

Stayed 1 night

We had a good stay in this hotel, the room was very clean and for a family of 5 it was very spacious. The check in process is smooth and the staff is friendly. The free breakfast was an added bonus. The location is really good , it is a short drive to downtown .

8

Michael

22 Dec 2024

·

I intentionally chose this hotel for it’s location, because it is close to the mall, and I had to do some shopping before heading back to my small town. The area isn’t great. There are lots of homeless people mulling around and there’s a nearby halfway house. Fortunately the hotel is tucked away a little. The hotel is clean, modern and comfortable. Free breakfast is ok for a hotel breakfast. The price is reasonable. The staff is friendly.

10

Jovan

9 Jul 2024

·

Stayed 3 nights

Location was good,staff very nice!

10

John

5 Aug 2024

·

Stayed 4 nights

Room was nice and the location was convenient- not downtown but close to everything. Everyone at the front desk was pleasant. Very good hotel.

10

Nicole

2 Jul 2025

·

Stayed 3 nights

The staff was friendly. The hotel is near downtown and the freeway.

10

Tina

2 Oct 2025

·

Stayed 3 nights

The hotel is very nice, close to whatever you are looking to do whether it be visiting for the first time or on a business trip. Staff is amazing.

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Dining

Complimentary breakfast is appreciated for convenience and hot options. However, many reviews note inconsistent quality and variety, with limited choices or missing items on some mornings.

Related guest reviews

10

Kandas

6 Apr 2023

·

Stayed 1 night

Nice hotel. Good breakfast

10

Justin

16 Sept 2025

·

Stayed 6 nights

Wonderful staff, great breakfast, very pet friendly

8

Philippe

6 Aug 2025

·

Stayed 4 nights

Hotel was clean. Room was quiet and bed was very comfortable. However, breakfast was the worst I have ever had in many hotel stays. We had to spend money having breakfast outside. No decent scrambled eggs. Egg patties were tasteless. No pastries on any day. Very cold boiled eggs. The only good thing was the coffee. I will not return to this hotel.

8

Tanya

29 Sept 2025

·

Stayed 1 night

Room was really nice, clean and spacious. The breakfast was very disappointing and we had to grab breakfast somewhere else.

6

Phillip

6 Jul 2025

·

Stayed 1 night

All good except breakfast could have been more non carb food items!

6

rhonda

17 Dec 2025

·

Stayed 2 nights

Very small breakfast choices, the oatmeal was too watery. Th

10

Marie

20 Aug 2025

·

Stayed 2 nights

Very comfortable beds excellent breakfast

8

Zelda

4 Aug 2024

·

Stayed 2 nights

Breakfast needs to be improved. The woman who helped with the breakfast area was a hard worker. Overall staff were helpful and pleasant. Furniture in room could be updated.

10

Kathleen Jean

10 Aug 2025

·

Stayed 15 nights

The hotel was clean and they cleaned our room every day. Complimentary breakfast was good. Very quiet at night.

10

Stephanie

6 Jun 2024

·

Stayed 1 night

Very clean, great employees and the breakfast was delicious

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $101	2 $107	3 $110	4 $113	5 $111	6 $216	7 $206
8 $103	9 $111	10 $111	11 $105	12 $112	13 $167	14 $135
15 $103	16 $111	17 $111	18 $105	19 $107	20 $135	21 $137
22 $99	23 $107	24 $102	25 $102	26 $103	27 $137	28 $137
29 $97	30 $123

SpringHill Suites Asheville

Prices for SpringHill Suites Asheville

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds, Hearing Accessible (Transfer Shower)

Guest reviews of SpringHill Suites Asheville

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about SpringHill Suites Asheville

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $129	22 $148	23 $327	24 $287
25 $92	26 $126	27 $123	28 $126	29 $128	30 $164	31 $165