The Willows

The only downfall was I couldn't get any reception on my phone

Great location 5 min walk from the pier. Place was nice a quiet. Room was ok size. Building is old but could do with a good clean and lick of pain. Cobwebs in windows, curtains didn’t meet. Overall not bad. Bed was comfy slept like a log.

We didnt even get to our room as at reception we were requested to leave our bank card as a "deposit", because of this, I will be expecting a full refund. The place was disgusting and photos on your website are misleading.

The bed was clean although the undersized sheet did little to hide the stain on the mattress. The bed was homemade with 4x2,s and MDF so pretty uncomfortable and every time you moved in creaked like a pirate ship. The sea view was obscured by the dirty windows and there was dust on most surfaces , including the light shade hanging directly over the bed, although not on my bedside table as there was not one. There was tea & coffee but the metal kettle did transfer the heat to the outside. All the pictures managed to be wonky including the one with a side of the frame missing. The room had be recently decorated which we knew by the paint splashes on most things and the masking tape around the wall light. The lack of ventilation, apart from the window with a broken sash cord, meant the tiny bathroom smelt damp. The shower was small enough that you had to get out if you dropped something because you could not bend down in there. The tap was two inches from the small sink bottom so getting your hands under was difficult and the kettle had to be filled with a cup. We did manage to check in early for an additional £15 although they only needed a few minutes to ‘get it ready’. Do not recommend.

We stayed for one night during the beach festival. The location is unbeatable, right by the beach, but the property itself is very outdated and doesn’t feel like a proper hotel. Check-in was quick and efficient, but the room was tiny and had a terrible smell, likely from an overpowering plug-in scent, which I had to unplug. Keeping the window open helped clear it out a bit. There were no bathroom amenities provided, which added to the overall disappointment. It’s a shame because the location is great and the place has real potential, but it seriously needs an update. Please do not use any scent in the room.