Gardentree Hotels Memphis East near I 40
US$43
/ night
Avg. for September
Select dates to see prices and availability
US$43
/ night
Avg. for September
Monthly average prices
Nightly prices at Gardentree Hotels Memphis East near I 40 average US$38 in the cheapest month (August) and US$51 in the most expensive month (April), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$44 |
| February | US$43 |
| March | US$42 |
| April | US$51 |
| May | US$43 |
| June | US$41 |
| July | US$45 |
| August | US$38 |
| September | US$43 |
| October | US$44 |
| November | US$45 |
| December | US$45 |
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F
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A
M
J
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A
Sept · US$43
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Most expensive: April (~US$51)
Cheapest: August (~US$38)
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours).
Rooms
Make yourself at home in one of the 151 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Location
A stay at Gardentree Hotels Memphis East near I 40 places you in the heart of Memphis, within a 10-minute drive of Wolfchase Galleria and University of Memphis. This hotel is 8.7 mi (14 km) from Rhodes College and 8.8 mi (14.1 km) from Children's Museum of Memphis.
What's nearby
Methodist Le Bonheur Healthcare(0.6 Miles)
Golf and Games Family Park(1.3 Miles)
Shelby Farms Visitor Center(3.7 Miles)
Battlefront Lasertag and Paintball(4.1 Miles)
Bellevue Baptist Church(4.4 Miles)
Cordova Country Club(4.6 Miles)
Baptist Memorial Hospital-Memphis(4.8 Miles)
Audubon Park(5.8 Miles)
Wolfchase Galleria(5.8 Miles)
Theatre Memphis(5.9 Miles)
Saint Francis Hospital - Bartlett(6.1 Miles)
Galloway Golf Course(6.1 Miles)
Opera Memphis(6.1 Miles)
Harry C Pierotti Park(6.2 Miles)
University of Memphis(6.5 Miles)
The nearest major airport is Memphis International Airport (MEM)(16.5 Miles)
Parking
Non-smoking rooms
Business centre
Room service
Housekeeping
Currency exchange
Location
6101 Shelby Oaks Drive, Memphis, Tennessee, United States of America
Methodist Le Bonheur Healthcare (0.6 Miles)
Golf and Games Family Park (1.3 Miles)
Shelby Farms Visitor Center (3.7 Miles)
Battlefront Lasertag and Paintball (4.1 Miles)
Bellevue Baptist Church (4.4 Miles)
Cordova Country Club (4.6 Miles)
Room options
11
Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
150 ft²
Air ConditioningWi-Fi (Free)Refrigerator
10
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
150 ft²
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews
5
Based on 1,001 verified reviews
Who stays here?
Business
15%
Couple
29%
Family
39%
Group
9%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Reviews of OYO Hotel Memphis TN I-40 describe a very budget property with severe cleanliness and maintenance problems, persistent pest and mold reports, safety worries, and inconsistent service, alongside a few mentions of low prices and courteous staff.
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What guests think
Reviews of OYO Hotel Memphis TN I-40 describe a very budget property with severe cleanliness and maintenance problems, persistent pest and mold reports, safety worries, and inconsistent service, alongside a few mentions of low prices and courteous staff.
Many guests encountered roaches or bed bugs, smoke or marijuana odors, stained bedding, and visible water damage and mold in rooms and corridors. Multiple amenities were unavailable or broken, including the elevator, pool, reliable Wi-Fi, and promised breakfast or restaurant, and several describe a damaged front entrance and leaking hallways. Several reviews cite fights or police presence, car break-ins, and check-in or reservation problems, though some note friendly front-desk interactions. Overall, expect an ultra no-frills, low-cost stay with significant compromises.
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AI-generated summary based on recent guest reviews
Facilities
Many reviews report broken or unavailable amenities such as a nonworking elevator, a closed pool, unreliable or absent Wi-Fi, and damaged entrances and hallways. Several also note missing advertised features (no breakfast/restaurant, no ice, vending out of order) and unreliable basics like locks and exits.
Related guest reviews
2
Jenn
3 Dec 2025
·
Stayed 3 nights
Where do I start- the door lock was broke so it just pushed open, there are boards on the windows, used shampoo, no microwave, refrigerator or remote. The exits were all locked expect the front.
Where do I start- the door lock was broke so it just pushed open, there are boards on the windows, used shampoo, no microwave, refrigerator or remote. The exits were all locked expect the front.
2
Gilda
10 Aug 2024
·
Stayed 1 night
The hotel is falling apart. No ac in halls. No restaurant and no ice machine. The front of the building is falling down and you have to use a side entrance. The luggage cart is falling apart.
The hotel is falling apart. No ac in halls. No restaurant and no ice machine. The front of the building is falling down and you have to use a side entrance. The luggage cart is falling apart.
4
Trivesha
20 Oct 2023
·
Stayed 2 nights
It was ok if you just need somewhere to sleep. No microwave or fridge in room. Shared microwave downstairs which was filthy. And the toilet was stopped up and the TV was glitching...No cable......
It was ok if you just need somewhere to sleep. No microwave or fridge in room. Shared microwave downstairs which was filthy. And the toilet was stopped up and the TV was glitching...No cable......
4
Quenton
1 Dec 2025
·
Stayed 3 nights
Elevate broken. Random people in and out of the hotel. Bugs/roaches popping up. No house keeping coming to assist
Elevate broken. Random people in and out of the hotel. Bugs/roaches popping up. No house keeping coming to assist
6
Crystal
25 Mar 2024
·
Stayed 2 nights
After in room next day found you can enter without key. Once in had to make sure bold lock on. ???? Toilet made irrigation sound every hour?? Old building elevator only for employees ...was told out of order but saw employees getting on it. Never again!!!!
After in room next day found you can enter without key. Once in had to make sure bold lock on. ???? Toilet made irrigation sound every hour?? Old building elevator only for employees ...was told out of order but saw employees getting on it. Never again!!!!
2
Constance
20 Nov 2024
·
Stayed 2 nights
The front entrance area is severely damaged so another entrance is being used and there is a whistling that never stops. Sounds like a smoke detector that has a bad battery. The wifi doesnt work in this room. Roof leaks and it doesnt seem like a mop has ever even been in here.
The front entrance area is severely damaged so another entrance is being used and there is a whistling that never stops. Sounds like a smoke detector that has a bad battery. The wifi doesnt work in this room. Roof leaks and it doesnt seem like a mop has ever even been in here.
2
Kealii maikauanoeokalani
12 Sept 2023
·
Stayed 4 nights
Zero security (gave me a key at check in without asking for ID) disgusting property (trash on the ground, stains everywhere) zero amenities (no restaurant , laundry facilities, or pool as stated in advertisement.) room was disgusting (sheets stained with multiple things, walls with fluid marks, black mold in bathroom and in all furniture, nothing in room looked wiped down in years) horrible condition (bathroom vent made screeching noise 24/7, smoke detectors and sprinkler covered up, front door didn’t have secondary lock) I have pictures of all of this if needed. Staff was less than helpful. Both my keys were deactivated on my second to the last day. 3 calls and 45 minutes resolved nothing. Go to front desk and lady was playing games on her phone and not even trying to fix my issue. Gave me another key for room without confirming with ID. Rude and unhelpful. Stay away!
Zero security (gave me a key at check in without asking for ID) disgusting property (trash on the ground, stains everywhere) zero amenities (no restaurant , laundry facilities, or pool as stated in advertisement.) room was disgusting (sheets stained with multiple things, walls with fluid marks, black mold in bathroom and in all furniture, nothing in room looked wiped down in years) horrible condition (bathroom vent made screeching noise 24/7, smoke detectors and sprinkler covered up, front door didn’t have secondary lock) I have pictures of all of this if needed. Staff was less than helpful. Both my keys were deactivated on my second to the last day. 3 calls and 45 minutes resolved nothing. Go to front desk and lady was playing games on her phone and not even trying to fix my issue. Gave me another key for room without confirming with ID. Rude and unhelpful. Stay away!
2
debbie
16 Nov 2024
·
Stayed 1 night
Very run down Advertised breakfast included but there is no food there
Very run down Advertised breakfast included but there is no food there
4
Bill
21 May 2025
·
Stayed 1 night
Only thing really going for this place is it is cheap. You get what you pay for. No: wifi, digital tv, phone, onsite restaurant. There appeared to be water damage when I was there also so the humidity in the building was horrible.
Only thing really going for this place is it is cheap. You get what you pay for. No: wifi, digital tv, phone, onsite restaurant. There appeared to be water damage when I was there also so the humidity in the building was horrible.
2
Jama
18 Oct 2024
·
Stayed 3 nights
This is the worst experience ever had with a hotel. The hotel looked like it had been hit by a tornado, even though I know it hadn't. But, we were understanding that things happened not they are renting the rooms, it must be ok, right?? Wrong It took at least 5 minutes to get anyone to the front desk to check in. Then she stated that they didn't have a working elevator, and the pool (that we specifically booked the hotel for) wasn't available. On the way to the room, I tripped walking down the hallway because the planks aren't set into the floor. There was water running out from one of the bathroom, under the wall into the floor. When we got into our room, the smoke detector has been ripped off the wall and there were exposed wires. Mold in the bathroom. Missing window (on the first floor). AC plug held together with tape. Blood on the bedsheets. Holes in the walls. We did not feel safe at all. Staff was no help. They would not even talk to hotels.com when they tried to step in and help. When we finally gave up and found a different hotel, this one refused to work with hotels.com to give us a refund. Tried to attach pictures, but the link wasn't working.
This is the worst experience ever had with a hotel. The hotel looked like it had been hit by a tornado, even though I know it hadn't. But, we were understanding that things happened not they are renting the rooms, it must be ok, right?? Wrong It took at least 5 minutes to get anyone to the front desk to check in. Then she stated that they didn't have a working elevator, and the pool (that we specifically booked the hotel for) wasn't available. On the way to the room, I tripped walking down the hallway because the planks aren't set into the floor. There was water running out from one of the bathroom, under the wall into the floor. When we got into our room, the smoke detector has been ripped off the wall and there were exposed wires. Mold in the bathroom. Missing window (on the first floor). AC plug held together with tape. Blood on the bedsheets. Holes in the walls. We did not feel safe at all. Staff was no help. They would not even talk to hotels.com when they tried to step in and help. When we finally gave up and found a different hotel, this one refused to work with hotels.com to give us a refund. Tried to attach pictures, but the link wasn't working.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring problem, with numerous mentions of roaches or bed bugs, strong smoke/weed odors, stained or holey linens, trash in hallways, and widespread mold and water damage.
Related guest reviews
4
Robert
17 Nov 2025
·
Stayed 1 night
Tv didn’t work properly, cleanliness wasn’t a strong point. I roomed with a roaches.
Tv didn’t work properly, cleanliness wasn’t a strong point. I roomed with a roaches.
4
Brandy
18 Aug 2025
·
Stayed 2 nights
The dirtiest hotel I have ever stayed in. Even for the price. Check in went fine, but that was the end of the comfort and niceness. Everything beyond this point was questionable and had a film of filth covering it. Literally the lobby, hallways, and elevator had no a/c whatsoever. Our room did not even have a working lock on the door. The A/c in our room could barely even be considered “working” as it stayed on hi the entire stay and barely kept the room at a bearable temperature. We had to request cleaning supplies and clean sheets from the house keeper to clean our room before I was comfortable setting my belongings down on any surface in the room. There were ashes on all of the tables, we had to sweep and mop our floor, the walls had stains and sticky spots from the floor to the ceiling, the sheets had stains and burn holes in them. And we even saw roaches throughout the rooms and halls. It was definitely the worst experience I’ve had even in a cheap room. All of the staff were very friendly and courteous, but there was absolutely no reason for this level of disgust.
The dirtiest hotel I have ever stayed in. Even for the price. Check in went fine, but that was the end of the comfort and niceness. Everything beyond this point was questionable and had a film of filth covering it. Literally the lobby, hallways, and elevator had no a/c whatsoever. Our room did not even have a working lock on the door. The A/c in our room could barely even be considered “working” as it stayed on hi the entire stay and barely kept the room at a bearable temperature. We had to request cleaning supplies and clean sheets from the house keeper to clean our room before I was comfortable setting my belongings down on any surface in the room. There were ashes on all of the tables, we had to sweep and mop our floor, the walls had stains and sticky spots from the floor to the ceiling, the sheets had stains and burn holes in them. And we even saw roaches throughout the rooms and halls. It was definitely the worst experience I’ve had even in a cheap room. All of the staff were very friendly and courteous, but there was absolutely no reason for this level of disgust.
2
Ashton
10 Nov 2025
·
Stayed 2 nights
Room was very dirty & I didn’t stay. I asked for a refund and you guys did not hold up your end of our agreement.
Room was very dirty & I didn’t stay. I asked for a refund and you guys did not hold up your end of our agreement.
2
Vincent
17 Aug 2025
·
Stayed 1 night
Disgusting. The most filthy building I’ve ever stepped foot in. Everything that could be wrong with a hotel was wrong.
Disgusting. The most filthy building I’ve ever stepped foot in. Everything that could be wrong with a hotel was wrong.
2
Robert
16 Jul 2024
·
Stayed 1 night
When we checked in, we went to the room and opened the door only to be greeted by black mold all over the place. The bathroom ceiling was basically falling down from the black mold, it was black mold on the lamp shades. The walls in the room were sprayed with who knows what, and it looked like people have been wiping their snot all over the walls. Worse yet was the fact that there was cockroaches all over the place. We went back out to ask for a different room, and the only thing better about it was the fact that it didn't look like there was not on the walls, but there was more cockroaches and again the black mold that was actually taking place and ready to knock down the bathroom walls. DO NOT STAY HERE!!
When we checked in, we went to the room and opened the door only to be greeted by black mold all over the place. The bathroom ceiling was basically falling down from the black mold, it was black mold on the lamp shades. The walls in the room were sprayed with who knows what, and it looked like people have been wiping their snot all over the walls. Worse yet was the fact that there was cockroaches all over the place. We went back out to ask for a different room, and the only thing better about it was the fact that it didn't look like there was not on the walls, but there was more cockroaches and again the black mold that was actually taking place and ready to knock down the bathroom walls. DO NOT STAY HERE!!
2
Michael
22 Apr 2024
·
Stayed 2 nights
It was absolutely terrible. Mold on the ceiling, holes in the blankets, human fluids on the beds, the exterior wall was super thin under the windows, elevator was broken with no sign, door knobs weren’t fully on, and trash by the elevator
It was absolutely terrible. Mold on the ceiling, holes in the blankets, human fluids on the beds, the exterior wall was super thin under the windows, elevator was broken with no sign, door knobs weren’t fully on, and trash by the elevator
2
Cotillion
27 Oct 2024
·
Stayed 2 nights
Hotel had roaches bedding was dirty. Hotel wasn't clean. Rooms need to be updated furniture was nasty. Overall mess. Smells like weed thur the hallways. I would never stay there again.
Hotel had roaches bedding was dirty. Hotel wasn't clean. Rooms need to be updated furniture was nasty. Overall mess. Smells like weed thur the hallways. I would never stay there again.
2
Moizhussain
8 Jan 2025
·
Stayed 1 night
Worst place I have stayed. Room has cockroaches and beds have bed bugs. This place need to shutdown. Heater is not working and was freezing cold. Structure is broken. This hotel is health hazard and need to shutdown. Pictures on their listing page are misleading. Very very dirt place and has mold and water leaked everywhere. Do not stay at this motel.
Worst place I have stayed. Room has cockroaches and beds have bed bugs. This place need to shutdown. Heater is not working and was freezing cold. Structure is broken. This hotel is health hazard and need to shutdown. Pictures on their listing page are misleading. Very very dirt place and has mold and water leaked everywhere. Do not stay at this motel.
2
Shanmugam
10 Dec 2023
·
Stayed 1 night
The room was dirty. Hairballs in the Toilet. Cockroaches as well.
The room was dirty. Hairballs in the Toilet. Cockroaches as well.
2
Stone
27 Jul 2024
·
Stayed 1 night
Mold & unclean sheets, they were not changed, in both rooms. Did not stay there left and asking for a refund of my money. The rooms were nothing like pictures of the rooms that i choose.
Mold & unclean sheets, they were not changed, in both rooms. Did not stay there left and asking for a refund of my money. The rooms were nothing like pictures of the rooms that i choose.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are worn and poorly maintained, with frequent complaints about nonworking TVs, AC, or lighting, missing items (lampshades, fridge/microwave), squeaky beds, and small or uncomfortable layouts.
Related guest reviews
2
Cynthia
14 Aug 2024
·
Stayed 1 night
This was the second room, pretty sure sheets weren’t changed they smelled like musty and like bad body odor. Air conditioner sparked if you turned it on. Mold all over the walls and ceiling. I only stayed because I had to get up in five hours and just needed to sleep. Not a safe or clean facility. Not the kind of place you sleep in
This was the second room, pretty sure sheets weren’t changed they smelled like musty and like bad body odor. Air conditioner sparked if you turned it on. Mold all over the walls and ceiling. I only stayed because I had to get up in five hours and just needed to sleep. Not a safe or clean facility. Not the kind of place you sleep in
4
william
31 Oct 2023
·
Stayed 2 nights
TV didn't work Hall entrance light out No telephone ( didn't need) No communication with front desk
TV didn't work Hall entrance light out No telephone ( didn't need) No communication with front desk
2
Lee
29 Feb 2024
·
Stayed 1 night
Walls were dirty Mold on the ceiling Stayed in room 116. Bed was squeaky Just nasty
Walls were dirty Mold on the ceiling Stayed in room 116. Bed was squeaky Just nasty
4
Doug
26 Sept 2024
·
Stayed 1 night
Dirty, no lightbulb in the one and only lamp, main light on wall was so bright it felt like an interrogation room, broken furniture, 1/2” of toilet paper, electrical outlets on bedside wall didn’t work, smelled like marijuana smoke strongly, broken and totally destroyed front entrance. Hotel hostess gave no help with missing lightbulb or tp. I would never stay here again. It felt like a prison.
Dirty, no lightbulb in the one and only lamp, main light on wall was so bright it felt like an interrogation room, broken furniture, 1/2” of toilet paper, electrical outlets on bedside wall didn’t work, smelled like marijuana smoke strongly, broken and totally destroyed front entrance. Hotel hostess gave no help with missing lightbulb or tp. I would never stay here again. It felt like a prison.
2
Tamekia
11 Mar 2024
·
Stayed 2 nights
This stay was terrible at this hotel. False advertisements about equity full room. The rooms were nasty, hallway naste, the rooms smelled like smoke, bad water leak of flood had occurred before our arrival (evidence found on the lamp shade and ceiling). The smoke defector was not attacted, no microwave (in rooms), no iron/ironing board, no small refrigerator, and only two pillows for king bed.
This stay was terrible at this hotel. False advertisements about equity full room. The rooms were nasty, hallway naste, the rooms smelled like smoke, bad water leak of flood had occurred before our arrival (evidence found on the lamp shade and ceiling). The smoke defector was not attacted, no microwave (in rooms), no iron/ironing board, no small refrigerator, and only two pillows for king bed.
4
Karthik Reddy
4 Jul 2024
·
Stayed 1 night
I stayed in a room, very horrible with some water marks on the walls and broken walls with cockroaches. I don’t have time to talk with the people around there as I was in a hurry. Worst place to stay.
I stayed in a room, very horrible with some water marks on the walls and broken walls with cockroaches. I don’t have time to talk with the people around there as I was in a hurry. Worst place to stay.
4
Donald
16 Apr 2024
·
Stayed 1 night
Well I get to my room...there is not main light..half of my TV was busted and no cable...the wifi barely worked..there was mold on the lamps in the room..the bed was very uncomfortable..I had better rooms at motel 6
Well I get to my room...there is not main light..half of my TV was busted and no cable...the wifi barely worked..there was mold on the lamps in the room..the bed was very uncomfortable..I had better rooms at motel 6
10
Kobe
26 Feb 2024
·
Stayed 2 nights
Was good just wish the room was bigger
Was good just wish the room was bigger
2
Chasity
18 Nov 2024
·
Stayed 1 night
No heat doe
No heat doe
4
Donna R
2 Nov 2023
·
Stayed 1 night
The television had been punched and wasn’t working. The drywall on the shower ceiling was coming off and the bathtub had marks. All of this was documented and shown to the desk clerk. The floor was dirty. We won’t be staying with this motel chain again.
The television had been punched and wasn’t working. The drywall on the shower ceiling was coming off and the bathtub had marks. All of this was documented and shown to the desk clerk. The floor was dirty. We won’t be staying with this motel chain again.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: some guests found the front desk friendly, but many report rude or unhelpful interactions, check-in/reservation issues, and difficulty getting help or refunds.
Related guest reviews
2
Sheryl
24 Mar 2024
·
Stayed 1 night
When i arrived, my reservation was there, but my room had been rented to another. There wasn't a room available at all. I had reserved my room through expedia. It took me hours and some further travel to find a place to stay. It was a nightmare after traveling for hours and being fatigued to find i couldn't rest yet when i tracked oyo.
When i arrived, my reservation was there, but my room had been rented to another. There wasn't a room available at all. I had reserved my room through expedia. It took me hours and some further travel to find a place to stay. It was a nightmare after traveling for hours and being fatigued to find i couldn't rest yet when i tracked oyo.
4
Brandy
18 Aug 2025
·
Stayed 2 nights
The dirtiest hotel I have ever stayed in. Even for the price. Check in went fine, but that was the end of the comfort and niceness. Everything beyond this point was questionable and had a film of filth covering it. Literally the lobby, hallways, and elevator had no a/c whatsoever. Our room did not even have a working lock on the door. The A/c in our room could barely even be considered “working” as it stayed on hi the entire stay and barely kept the room at a bearable temperature. We had to request cleaning supplies and clean sheets from the house keeper to clean our room before I was comfortable setting my belongings down on any surface in the room. There were ashes on all of the tables, we had to sweep and mop our floor, the walls had stains and sticky spots from the floor to the ceiling, the sheets had stains and burn holes in them. And we even saw roaches throughout the rooms and halls. It was definitely the worst experience I’ve had even in a cheap room. All of the staff were very friendly and courteous, but there was absolutely no reason for this level of disgust.
The dirtiest hotel I have ever stayed in. Even for the price. Check in went fine, but that was the end of the comfort and niceness. Everything beyond this point was questionable and had a film of filth covering it. Literally the lobby, hallways, and elevator had no a/c whatsoever. Our room did not even have a working lock on the door. The A/c in our room could barely even be considered “working” as it stayed on hi the entire stay and barely kept the room at a bearable temperature. We had to request cleaning supplies and clean sheets from the house keeper to clean our room before I was comfortable setting my belongings down on any surface in the room. There were ashes on all of the tables, we had to sweep and mop our floor, the walls had stains and sticky spots from the floor to the ceiling, the sheets had stains and burn holes in them. And we even saw roaches throughout the rooms and halls. It was definitely the worst experience I’ve had even in a cheap room. All of the staff were very friendly and courteous, but there was absolutely no reason for this level of disgust.
2
Stephon
3 Jan 2024
·
Stayed 1 night
Not good at all rude and not willing to understand any issues that came about also had an employee lie to me
Not good at all rude and not willing to understand any issues that came about also had an employee lie to me
2
Kedesha
31 May 2023
·
Stayed 1 night
I don't have a bad or good review to give of this place as I didn't get a chance to stay there as when I went to check in the clerk said my room is already taken and the rooms are a 1st come 1st serve basic and when I let him know I had already paid for the room he said he was sorry and there's nothing he could do for me and my wife. I NEVER laid head on the pillow
I don't have a bad or good review to give of this place as I didn't get a chance to stay there as when I went to check in the clerk said my room is already taken and the rooms are a 1st come 1st serve basic and when I let him know I had already paid for the room he said he was sorry and there's nothing he could do for me and my wife. I NEVER laid head on the pillow
10
Tyffany
19 Sept 2024
·
Stayed 1 night
The woman that checked me in, I didn’t get her name but, she was very pleasant
The woman that checked me in, I didn’t get her name but, she was very pleasant
10
David
3 Sept 2024
·
Stayed 1 night
The front desk night clerk was great. I haven't stayed there in over 5 yrs so the property is showing it's wear and there is construction up front from fire. But the price waives any aestetics
The front desk night clerk was great. I haven't stayed there in over 5 yrs so the property is showing it's wear and there is construction up front from fire. But the price waives any aestetics
4
Thomas
22 Apr 2023
·
Stayed 1 night
Doesn’t has coffee maker, blanket, and good lighting. This is the worse experience I ever. Never stay at this hotel again. Customer services is very poor.
Doesn’t has coffee maker, blanket, and good lighting. This is the worse experience I ever. Never stay at this hotel again. Customer services is very poor.
2
Pamela
25 Jun 2025
·
Stayed 1 night
Bad customer service!!!! Never again!
Bad customer service!!!! Never again!
2
Jama
18 Oct 2024
·
Stayed 3 nights
This is the worst experience ever had with a hotel. The hotel looked like it had been hit by a tornado, even though I know it hadn't. But, we were understanding that things happened not they are renting the rooms, it must be ok, right?? Wrong It took at least 5 minutes to get anyone to the front desk to check in. Then she stated that they didn't have a working elevator, and the pool (that we specifically booked the hotel for) wasn't available. On the way to the room, I tripped walking down the hallway because the planks aren't set into the floor. There was water running out from one of the bathroom, under the wall into the floor. When we got into our room, the smoke detector has been ripped off the wall and there were exposed wires. Mold in the bathroom. Missing window (on the first floor). AC plug held together with tape. Blood on the bedsheets. Holes in the walls. We did not feel safe at all. Staff was no help. They would not even talk to hotels.com when they tried to step in and help. When we finally gave up and found a different hotel, this one refused to work with hotels.com to give us a refund. Tried to attach pictures, but the link wasn't working.
This is the worst experience ever had with a hotel. The hotel looked like it had been hit by a tornado, even though I know it hadn't. But, we were understanding that things happened not they are renting the rooms, it must be ok, right?? Wrong It took at least 5 minutes to get anyone to the front desk to check in. Then she stated that they didn't have a working elevator, and the pool (that we specifically booked the hotel for) wasn't available. On the way to the room, I tripped walking down the hallway because the planks aren't set into the floor. There was water running out from one of the bathroom, under the wall into the floor. When we got into our room, the smoke detector has been ripped off the wall and there were exposed wires. Mold in the bathroom. Missing window (on the first floor). AC plug held together with tape. Blood on the bedsheets. Holes in the walls. We did not feel safe at all. Staff was no help. They would not even talk to hotels.com when they tried to step in and help. When we finally gave up and found a different hotel, this one refused to work with hotels.com to give us a refund. Tried to attach pictures, but the link wasn't working.
4
Tavares
18 Jan 2024
·
Stayed 1 night
Room was not clean stains on floor and chair,no remote,stains on the wall,stains on the towels and bad service at front desk.They treated me like I was a criminal.They even asked me to remove my mask(COVID protection).Never going back
Room was not clean stains on floor and chair,no remote,stains on the wall,stains on the towels and bad service at front desk.They treated me like I was a criminal.They even asked me to remove my mask(COVID protection).Never going back
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AI-generated summary based on recent guest reviews
Location
Area feedback trends negative, citing sketchy surroundings and multiple reports of vehicle break-ins; a few appreciated proximity to restaurants like Cracker Barrel.
Related guest reviews
2
Rory
18 Jul 2025
·
Stayed 1 night
I pulled in for my reservation around 1am, WAY too much going on in the neighborhood and sketchy folks in the parking lot. Not sure I would have had all the windows in my car, or a car, in the morning. I am not picky, stayed in more than a few dirt cheap hotels, but this is the first that I have noped out of on sight.
I pulled in for my reservation around 1am, WAY too much going on in the neighborhood and sketchy folks in the parking lot. Not sure I would have had all the windows in my car, or a car, in the morning. I am not picky, stayed in more than a few dirt cheap hotels, but this is the first that I have noped out of on sight.
4
Summer
31 Jul 2023
·
Stayed 2 nights
Would not recommend. The place is very dirty. Not in a good area either. Just walking down the 1st floor hallway to our room there were 3 different buckets catching leaking water from the ceiling.
Would not recommend. The place is very dirty. Not in a good area either. Just walking down the 1st floor hallway to our room there were 3 different buckets catching leaking water from the ceiling.
2
Melody
20 Dec 2023
·
Stayed 2 nights
The rooms don’t have anywhere to hang your clothes up. Last night my driver’s side window and ransacked my but didn’t steal anything. 7 other cars were broken into. My car was parked right in front of my hotel room’s window. I am waiting for a glass repair place to come & replace my car window as I have a 7 hour drive home.
The rooms don’t have anywhere to hang your clothes up. Last night my driver’s side window and ransacked my but didn’t steal anything. 7 other cars were broken into. My car was parked right in front of my hotel room’s window. I am waiting for a glass repair place to come & replace my car window as I have a 7 hour drive home.
6
Charles
5 Dec 2022
·
Stayed 19,330 nights
I don't normally try new things because my comfort is important. This trip was a guys trip and it was mainly to lay my head. The Hotel was priced for just that. Hotel was near several cigar bars, Gentleman's clubs and restaurants. No free breakfast , however Cracker Barrel was less than 150 steps from the front door.
I don't normally try new things because my comfort is important. This trip was a guys trip and it was mainly to lay my head. The Hotel was priced for just that. Hotel was near several cigar bars, Gentleman's clubs and restaurants. No free breakfast , however Cracker Barrel was less than 150 steps from the front door.
2
Steve
30 Dec 2023
·
Stayed 7 nights
Stayed at OYO to save $ and my truck was broken into in hotel parking lot. Fridge in room inop. Noisy neighbors. Elevator shut down at night.
Stayed at OYO to save $ and my truck was broken into in hotel parking lot. Fridge in room inop. Noisy neighbors. Elevator shut down at night.
6
Joseph
3 Dec 2022
·
Stayed 7 nights
Dirt swept into corners. Bed comfortable but no service for a week. Next door to cracker barrel but far away from airport
Dirt swept into corners. Bed comfortable but no service for a week. Next door to cracker barrel but far away from airport
8
Gilda
18 Nov 2024
·
Stayed 1 night
For the price it was suitable and safe. It was near a good restaurant.
For the price it was suitable and safe. It was near a good restaurant.
2
Lacey
10 Apr 2023
·
Stayed 2 nights
Absolute worst hotel experience! The hotel lobby is a pit stop for homeless, alcoholics and everything else you can imagine. The facility was beyond dirty, wiring hanging, and minimal lighting. The pool was closed (apparently forever) Vending machines were out of order and there was strong smell of urine. I refused to stay after the police and ambulance arrived to tend to the lobby extra activities!
Absolute worst hotel experience! The hotel lobby is a pit stop for homeless, alcoholics and everything else you can imagine. The facility was beyond dirty, wiring hanging, and minimal lighting. The pool was closed (apparently forever) Vending machines were out of order and there was strong smell of urine. I refused to stay after the police and ambulance arrived to tend to the lobby extra activities!
8
Michaelicous69
11 Mar 2023
·
Stayed 1 night
We’ll car was broke in while we stayed an unfortunately the camera don’t face a certain spot
We’ll car was broke in while we stayed an unfortunately the camera don’t face a certain spot
2
Ebonique
14 Nov 2024
·
Stayed 1 night
I would rather stay at a Motel 6 than spend another night here. And I only stayed 1 night. Everything was disgusting and I felt very unsafe. From the second you pull up the outside is falling apart but I didn’t want to judge. The only reason I stayed is because it was non refundable. My room was dirty, moldy and falling apart. The furniture was all broken the room and bathroom had clearly not been cleaned after several visitors. They had dead bugs and random bits of trash and debris in the room and bathroom. The ceiling was peeling. There were oily hand prints on multiple walls. Dirt, dust, mold and grime covered everything.From each wall to the door the windows, curtains, and bathroom. I slept on top off all the blankets wearing two sets of clothes my socks and shoes . Even after spraying everything with Lysol. My room number was 114. Which is halfway down the main hall to on the right hand side. I was into for a convocation and my plane was rescheduled so I had to leave my Airbnb and stay elsewhere for a night. I choose to leave at 5 am and sit at the airport because is was nasty, and noisy. Very questionable foot traffic.
I would rather stay at a Motel 6 than spend another night here. And I only stayed 1 night. Everything was disgusting and I felt very unsafe. From the second you pull up the outside is falling apart but I didn’t want to judge. The only reason I stayed is because it was non refundable. My room was dirty, moldy and falling apart. The furniture was all broken the room and bathroom had clearly not been cleaned after several visitors. They had dead bugs and random bits of trash and debris in the room and bathroom. The ceiling was peeling. There were oily hand prints on multiple walls. Dirt, dust, mold and grime covered everything.From each wall to the door the windows, curtains, and bathroom. I slept on top off all the blankets wearing two sets of clothes my socks and shoes . Even after spraying everything with Lysol. My room number was 114. Which is halfway down the main hall to on the right hand side. I was into for a convocation and my plane was rescheduled so I had to leave my Airbnb and stay elsewhere for a night. I choose to leave at 5 am and sit at the airport because is was nasty, and noisy. Very questionable foot traffic.
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AI-generated summary based on recent guest reviews
Dining
Dining is very limited: several reviews say there is no breakfast or on-site restaurant, no coffee available, and vending machines empty or out of order.
Related guest reviews
2
Tranika
3 Mar 2024
·
Stayed 1 night
The heat did not work, went to get a snack and drink from the vending machine it was empty the rooms are out of date will not be going back to that location
The heat did not work, went to get a snack and drink from the vending machine it was empty the rooms are out of date will not be going back to that location
2
Gilda
10 Aug 2024
·
Stayed 1 night
The hotel is falling apart. No ac in halls. No restaurant and no ice machine. The front of the building is falling down and you have to use a side entrance. The luggage cart is falling apart.
The hotel is falling apart. No ac in halls. No restaurant and no ice machine. The front of the building is falling down and you have to use a side entrance. The luggage cart is falling apart.
2
Julie
20 Jul 2025
·
Stayed 1 night
Booking promised room service, goose down comforter, Italian fretta sheets, and a fitness club as well as restaurant. It had none of these. The property is very unsafe, apparent drugdealers loitering in the lot, multiple holes punched/kicked in walls/doors. Blaring ghetto music, ppl fighting, babies crying. The property is absolutely filthy. Apparently hasn't been swept in months. Property is in absolute disrepair. In this supposed non-smoking property, You will be hit with the smell of weed upon entering the lobby and as you make your way to your room, cigarette smell fills every corridor with evidence of smoking inside the building, cigarette butts on the floor as well as ashes in the halls and elevator. Pictures on website show a clean well-kept property. Property is not well kept, is overgrown. In my opinion, this should be marked as a fraudulent misleading ad. The reviews are obviously fraudulent and anyone could tell that by stepping onto the property after reading the favorable reviews. It took me 2 hours to reach anyone cuz I was hung up on at least six times when I tried to contact customer service. Front desk also was not answering the calls from customer service. When I finally made contact he refused to refund my full payment. This is an incredibly unsafe property and if you are a woman traveling alone, do not go here. Stay away
Booking promised room service, goose down comforter, Italian fretta sheets, and a fitness club as well as restaurant. It had none of these. The property is very unsafe, apparent drugdealers loitering in the lot, multiple holes punched/kicked in walls/doors. Blaring ghetto music, ppl fighting, babies crying. The property is absolutely filthy. Apparently hasn't been swept in months. Property is in absolute disrepair. In this supposed non-smoking property, You will be hit with the smell of weed upon entering the lobby and as you make your way to your room, cigarette smell fills every corridor with evidence of smoking inside the building, cigarette butts on the floor as well as ashes in the halls and elevator. Pictures on website show a clean well-kept property. Property is not well kept, is overgrown. In my opinion, this should be marked as a fraudulent misleading ad. The reviews are obviously fraudulent and anyone could tell that by stepping onto the property after reading the favorable reviews. It took me 2 hours to reach anyone cuz I was hung up on at least six times when I tried to contact customer service. Front desk also was not answering the calls from customer service. When I finally made contact he refused to refund my full payment. This is an incredibly unsafe property and if you are a woman traveling alone, do not go here. Stay away
2
Rebecca
16 Mar 2023
·
Stayed 3 nights
My expectations must be too high. No coffee pot in the room or anywhere for that matter. No little fridge and no phone to call front desk with any problem. Only got 2 towels for a 3 day stay traveling with 3 adults. Website showed a pool and hot tub guess NEVER found either. When I asked where is the pool? Told it’s closed but never told where it was. At check in I paid for the room with my credit card but then had to pay a 50 cash deposit! Not one to carry cash has to use the ATM which charged me 5.50! I will post pictures of the place and you can decide! You have been warned! Yes I did ask for at least a partial refund! Neither OYO or hotels.com would do so.
My expectations must be too high. No coffee pot in the room or anywhere for that matter. No little fridge and no phone to call front desk with any problem. Only got 2 towels for a 3 day stay traveling with 3 adults. Website showed a pool and hot tub guess NEVER found either. When I asked where is the pool? Told it’s closed but never told where it was. At check in I paid for the room with my credit card but then had to pay a 50 cash deposit! Not one to carry cash has to use the ATM which charged me 5.50! I will post pictures of the place and you can decide! You have been warned! Yes I did ask for at least a partial refund! Neither OYO or hotels.com would do so.
6
Shamone
31 Jul 2023
·
Stayed 2 nights
It was a decent place, but the website has things on it that the hotel does not offer. There was no type of breakfast, they offer smoking rooms online, but I was told no smoking when i arrived. Other than that, it was okay.
It was a decent place, but the website has things on it that the hotel does not offer. There was no type of breakfast, they offer smoking rooms online, but I was told no smoking when i arrived. Other than that, it was okay.
6
Cynthia
26 Jun 2023
·
Stayed 1 night
They seem to be making updates. This is very no-frills stay. No coffee in room or in lobby. Property could use a deep cleaning.
They seem to be making updates. This is very no-frills stay. No coffee in room or in lobby. Property could use a deep cleaning.
2
debbie
16 Nov 2024
·
Stayed 1 night
Very run down Advertised breakfast included but there is no food there
Very run down Advertised breakfast included but there is no food there
4
Bill
21 May 2025
·
Stayed 1 night
Only thing really going for this place is it is cheap. You get what you pay for. No: wifi, digital tv, phone, onsite restaurant. There appeared to be water damage when I was there also so the humidity in the building was horrible.
Only thing really going for this place is it is cheap. You get what you pay for. No: wifi, digital tv, phone, onsite restaurant. There appeared to be water damage when I was there also so the humidity in the building was horrible.
10
Joel
12 Aug 2024
·
Stayed 1 night
My stay was great with one exceptional...I used the restroom in the lobby and it had no toilet paper, no handsoap, or hand towels...thats disgusting. Take some pride in your jobs 11pm to 7am shift, tyey dont pay attention to the breakfast area which is out of coffee usually at 7:15, sometimes it was out milk and juice too
My stay was great with one exceptional...I used the restroom in the lobby and it had no toilet paper, no handsoap, or hand towels...thats disgusting. Take some pride in your jobs 11pm to 7am shift, tyey dont pay attention to the breakfast area which is out of coffee usually at 7:15, sometimes it was out milk and juice too
2
Glorimir
21 Mar 2023
·
Stayed 3 nights
The room was not clean. Every time that we move the bed make noise and move. And you can feel the metal. When house keeping came they only gave us steam towels and didn't make the bed at all. When I ask for the pool. They said they don't have pool and then said the pool is not on services. In the bathroom is not a dryer for hair or even a trash can. One lamp was broke and the others two was old with steam on. Even the wall in the room was durty. The matching for snack don't work at all. It have a sign out of order. The elevator didn't even work the last day. And the hotel, hallway smell like marihuana all the time. I don't recommend this hotel at all......
The room was not clean. Every time that we move the bed make noise and move. And you can feel the metal. When house keeping came they only gave us steam towels and didn't make the bed at all. When I ask for the pool. They said they don't have pool and then said the pool is not on services. In the bathroom is not a dryer for hair or even a trash can. One lamp was broke and the others two was old with steam on. Even the wall in the room was durty. The matching for snack don't work at all. It have a sign out of order. The elevator didn't even work the last day. And the hotel, hallway smell like marihuana all the time. I don't recommend this hotel at all......
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AI-generated summary based on recent guest reviews
2
William
4 weeks ago
·
Stayed 1 night
This is the seediest place I have ever stayed (I’ve spent ~ 1500 nights in hotels so far). I didn’t expect much for the price, but I got even less. The toilet didn’t flush, and the sink didn’t drain. The walls and the trim were filthy. It was so sketchy that I locked myself in the room, ordered Uber Eats, and checked out at 6:00 am. If you’re passing through Memphis pick someplace else!
This is the seediest place I have ever stayed (I’ve spent ~ 1500 nights in hotels so far). I didn’t expect much for the price, but I got even less. The toilet didn’t flush, and the sink didn’t drain. The walls and the trim were filthy. It was so sketchy that I locked myself in the room, ordered Uber Eats, and checked out at 6:00 am. If you’re passing through Memphis pick someplace else!
2
Hannah
15 May 2026
·
Stayed 1 night
I repeat DO NOT stay at this place. From black mold growing from the ceiling to window in the room doesn’t close, air conditioner falling out from wall, bathroom was disgusting, floors were sticky, beds had cigarette holes in sheets and spiders. Do not waste your time with this place
I repeat DO NOT stay at this place. From black mold growing from the ceiling to window in the room doesn’t close, air conditioner falling out from wall, bathroom was disgusting, floors were sticky, beds had cigarette holes in sheets and spiders. Do not waste your time with this place
2
Keba
6 Apr 2026
·
Stayed 28 nights
The Whole Place Is Terrible 😞 Never Would Go There Again 😭 Not A Place To Stay At
The Whole Place Is Terrible 😞 Never Would Go There Again 😭 Not A Place To Stay At
4
Natasha
31 Mar 2026
·
Stayed 7 nights
When I fist got there I had to tote all my belongings up 3 flights of steps and then had to change rooms no tv,no heat in room and no microwave and then they brought me a tv that didn’t show very good and a fridge but still no microwave.If you’re not gonna give and what you say when customers are booking tell them that online and they kept my id.i will never go back there.
When I fist got there I had to tote all my belongings up 3 flights of steps and then had to change rooms no tv,no heat in room and no microwave and then they brought me a tv that didn’t show very good and a fridge but still no microwave.If you’re not gonna give and what you say when customers are booking tell them that online and they kept my id.i will never go back there.
10
theresa
27 Mar 2026
·
Stayed 1 night
Fine and nice
Fine and nice
Property policies
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
FAQs about Gardentree Hotels Memphis East near I 40
Is parking available at the hotel?
Yes, parking is available on-site and is free for guests.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out options may be available; guests can request this at the front desk.
What accessibility features does the hotel offer?
The hotel has limited wheelchair accessibility, including some facilities that are designed for guests with disabilities.
Where is the hotel located in relation to local attractions?
The hotel is located in Memphis, near I-40, connected to the convention center, and close to attractions like the Memphis Brooks Museum of Art, Beale Street, and the National Civil Rights Museum.
Does the hotel have a swimming pool?
The pool is currently closed for maintenance.
What are the policies for children staying at the hotel?
Children are allowed to stay at the hotel, but specific age policies are not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 51.06687909187317USD
- 2026-09-16: 46.56004065341949USD
- 2026-09-17: 44.36374172195434USD
- 2026-09-18: 46.49544349662781USD
- 2026-09-19: 42.04543278236389USD
- 2026-09-20: 41.991288724021906USD
- 2026-09-21: 42.09705595458984USD
- 2026-09-22: 41.873101839866635USD
- 2026-09-23: 43.31142354961395USD
- 2026-09-24: 43.31142354961395USD
- 2026-09-25: 42.24237426052093USD
- 2026-09-26: 42.24237426052093USD
- 2026-09-27: 42.07560422561645USD
- 2026-09-28: 42.24237426052093USD
- 2026-09-29: 42.24237426052093USD
- 2026-09-30: 42.24237426052093USD
- 2026-10-01: 42.24237426052093USD
- 2026-10-02: 43.31142354961395USD
- 2026-10-03: 43.31142354961395USD
- 2026-10-04: 42.24237426052093USD
- 2026-10-05: 42.24237426052093USD
- 2026-10-06: 42.24237426052093USD
- 2026-10-07: 42.24237426052093USD
- 2026-10-08: 42.24237426052093USD
- 2026-10-09: 43.31142354961395USD
- 2026-10-10: 43.31142354961395USD
- 2026-10-11: 42.24237426052093USD
- 2026-10-12: 42.24237426052093USD
- 2026-10-13: 42.24237426052093USD
- 2026-10-14: 42.24237426052093USD
- 2026-10-15: 42.24237426052093USD
- 2026-10-16: 49.795648577041625USD
- 2026-10-17: 49.78988529464721USD
- 2026-10-18: 47.657554398307795USD
- 2026-10-19: 48.65666119617462USD
- 2026-10-20: 48.65666119617462USD
- 2026-10-21: 48.65585169696808USD
- 2026-10-22: 48.65585169696808USD
- 2026-10-23: 50.78754907218933USD
- 2026-10-24: 50.79475977436066USD
- 2026-10-25: 48.65585169696808USD
- 2026-10-26: 48.65585169696808USD
- 2026-10-27: 48.65585169696808USD
- 2026-10-28: 48.647620321884155USD
- 2026-10-29: 48.65585169696808USD
- 2026-10-30: 50.78754907218933USD
- 2026-10-31: 50.78754907218933USD
- 2026-11-01: 48.65585169696808USD
- 2026-11-02: 48.65585169696808USD
- 2026-11-03: 48.65585169696808USD
- 2026-11-04: 48.65666119617462USD
- 2026-11-05: 48.65585169696808USD
- 2026-11-06: 50.79475977436066USD
- 2026-11-07: 50.78754907218933USD
- 2026-11-08: 48.65666119617462USD
- 2026-11-09: 48.65666119617462USD
- 2026-11-10: 48.65585169696808USD
- 2026-11-11: 48.65585169696808USD
- 2026-11-12: 48.65585169696808USD
- 2026-11-13: 50.79475977436066USD
- 2026-11-14: 50.78754907218933USD
- 2026-11-15: 48.65585169696808USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 10 (subject to availability)
- Late check-out fee: USD 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Business centre
Room service
Housekeeping
Currency exchange
Services
Business centre
Housekeeping
Currency exchange
ATM/Cash machine
Luggage storage
Designated smoking area
24-Hour Front Desk
Concierge Services
General
Room service
Non-smoking rooms
Vending machines
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi