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The Dilly

$379
/ night

Avg. for September

The Dilly - Image 1
The Dilly - Room
The Dilly - Room
The Dilly - Reception
The Dilly - Pool

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$379
/ night

Avg. for September

Monthly average prices

Nightly prices at The Dilly average $263 in January, the cheapest month, and $480 in December, the most expensive, based on the last 12 months.

Average nightly price at The Dilly by month, last 12 months (USD)
MonthAverage price
January$263
February$273
March$294
April$326
May$450
June$421
July$424
August$321
September$379
October$398
November$387
December$480

Most expensive: December (~$480)

Cheapest: January (~$263)

About this property

Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.
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  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

  • Dry Cleaning

  • Housekeeping

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Location

21 Piccadilly, St James, London, England, United Kingdom

Piccadilly (0.1 miles)

Regent Street (0.1 miles)

Piccadilly Circus (0.1 miles)

Bond Street (0.2 miles)

Leicester Square (0.3 miles)

Green Park (0.4 miles)


Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At The Dilly, travellers repeatedly praise the unbeatable Piccadilly location and generally warm, helpful staff, while noting dated rooms, frequent air conditioning or temperature problems, thin walls and street noise, and maintenance issues that undermine its advertised five-star feel.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Central

Was this helpful?

10

Katriona

IAN-logo

3 weeks ago

·

Stayed 1 night

I have stayed a few times before I love the location and the staff are very friendly and professional
I have stayed a few times before I love the location and the staff are very friendly and professional

6

Martin

IAN-logo

Jul 13, 2026

·

Stayed 3 nights

Very impressed with Guest Services who took the initiative to decorate our room in celebration of my wife’s birthday. Location was also perfect for us. However, rooms dated with threadbare carpet and old shower etc. Rooms were not provided with new toilet rolls fir sine reason when we arrived and not replenished. Only Decaf instant coffee although I request caffeinated a few times. They do have Nespresso but I di not drink that. Room Service and Front Desk were engaged all the time so I went to the Front Desk to order room service. Had a birthday Breakfast in the Terrace Restaurant with our daughters and it was very poor (burnt greasy bacon, burnt toast and beans with continental if you wanted) for £32 per person? There was also a pump noise in the room that came on every hour overnight. Service at the bar was poor, they took my order then I left after 20 mins as didn’t serve. Just making a record of issues as they can sort and I have stayed a number of times before any it was much better. Again though 10/10 for Guest Relations!
Very impressed with Guest Services who took the initiative to decorate our room in celebration of my wife’s birthday. Location was also perfect for us. However, rooms dated with threadbare carpet and old shower etc. Rooms were not provided with new toilet rolls fir sine reason when we arrived and not replenished. Only Decaf instant coffee although I request caffeinated a few times. They do have Nespresso but I di not drink that. Room Service and Front Desk were engaged all the time so I went to the Front Desk to order room service. Had a birthday Breakfast in the Terrace Restaurant with our daughters and it was very poor (burnt greasy bacon, burnt toast and beans with continental if you wanted) for £32 per person? There was also a pump noise in the room that came on every hour overnight. Service at the bar was poor, they took my order then I left after 20 mins as didn’t serve. Just making a record of issues as they can sort and I have stayed a number of times before any it was much better. Again though 10/10 for Guest Relations!

6

Trudy

IAN-logo

Jul 12, 2026

·

Stayed 2 nights

Upgraded to executive room and was underwhelmed. Where room was a good size it lacked style and decor was in need of improvement. There was work being carried out to renovation of room above which was not explained and disappointing considering the prices for 2 nights . I have requested a replaced iron and this was not replaced . The only plus I’d say is location . But room, very disappointed.
Upgraded to executive room and was underwhelmed. Where room was a good size it lacked style and decor was in need of improvement. There was work being carried out to renovation of room above which was not explained and disappointing considering the prices for 2 nights . I have requested a replaced iron and this was not replaced . The only plus I’d say is location . But room, very disappointed.

2

lorraine

IAN-logo

Jul 11, 2026

·

Stayed 2 nights

Our room was advertised as “superior”. It had a fake window so no real light. The entire room was painted dark teal I would imagine to make it look rich and opulent… this was not the outcome. It looked like a dungeon with worn carpet and furniture. On check in I was told the room was already paid which I asked them to check as I thought it was “pay at property”. I travel a lot so when he said it was def paid I thought nothing more of it. We added breakfast so paid for that for the 2 days (£100) and went on our way. We checked in Friday and Saturday afternoon I received a WhatsApp message from reception saying the room had not been paid and to come to reception at my earliest convenience. I was in a concert in Hyde park at the time. We returned to the hotel at 11:30pm and I went to get my cards from the safe so I could sort the bill. Our room keys had been locked and we couldn’t get into the room. My friend has severe mobility issues and couldn’t make it back to reception with me so had to sit on the floor in the hallway while I went down to get the key reactivated. The man at reception repeatedly said the bill needed paid even though I had said multiple times I needed to get into the safe to get my credit card to settle the bill. He eventually reactivated the key. When I came back to reception it took almost 40 minutes to sort out the bill as they kept trying to overcharge by fist £100 and then by £300. Horrendous service by what is supposed to be a 5 star hotel.
Our room was advertised as “superior”. It had a fake window so no real light. The entire room was painted dark teal I would imagine to make it look rich and opulent… this was not the outcome. It looked like a dungeon with worn carpet and furniture. On check in I was told the room was already paid which I asked them to check as I thought it was “pay at property”. I travel a lot so when he said it was def paid I thought nothing more of it. We added breakfast so paid for that for the 2 days (£100) and went on our way. We checked in Friday and Saturday afternoon I received a WhatsApp message from reception saying the room had not been paid and to come to reception at my earliest convenience. I was in a concert in Hyde park at the time. We returned to the hotel at 11:30pm and I went to get my cards from the safe so I could sort the bill. Our room keys had been locked and we couldn’t get into the room. My friend has severe mobility issues and couldn’t make it back to reception with me so had to sit on the floor in the hallway while I went down to get the key reactivated. The man at reception repeatedly said the bill needed paid even though I had said multiple times I needed to get into the safe to get my credit card to settle the bill. He eventually reactivated the key. When I came back to reception it took almost 40 minutes to sort out the bill as they kept trying to overcharge by fist £100 and then by £300. Horrendous service by what is supposed to be a 5 star hotel.

6

Laura

IAN-logo

Jun 29, 2026

·

Stayed 1 night

This was my second time in The Dilly and it was a comedown, first time we got a gift bag with goodies in, loaded mini bar, the bathroom shower worked and the hot water tap and we got a goodbye bag for the journey home. This time the experience was quite deflating, pool has been out of bounds for 2 days, no goodie bags, no stocked mini bar, shower trickled the water, you had to learn into the shower wall for the water to hit your body and the pressure was none existent ,and the hot water tap nothing come out on the sink. I would avoid family room 521
This was my second time in The Dilly and it was a comedown, first time we got a gift bag with goodies in, loaded mini bar, the bathroom shower worked and the hot water tap and we got a goodbye bag for the journey home. This time the experience was quite deflating, pool has been out of bounds for 2 days, no goodie bags, no stocked mini bar, shower trickled the water, you had to learn into the shower wall for the water to hit your body and the pressure was none existent ,and the hot water tap nothing come out on the sink. I would avoid family room 521

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 03:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about The Dilly

Is parking available at the hotel?

Nearby parking is available for a fee of GBP 30 per day. Reservations are not required.


What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately GBP 28 for adults and GBP 14 for children.


Does the hotel allow pets?

Pets are allowed with a pet fee of GBP 35 per pet, per stay, and a pet deposit of GBP 100 per stay. Service animals are exempt from fees.


What are the check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.


What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of London, steps from Piccadilly Circus and Piccadilly, 0.3 mi from Leicester Square, and 0.5 mi from Trafalgar Square. Public transport options are available nearby.


Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool and an outdoor heated pool. Operational hours and seasonal availability are not specified.


Are children allowed at the hotel?

Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.


What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of GBP 100 per day, and advance request or confirmation is required. Information regarding cribs is not provided.


Have a question?

Instant AI responses are based on hotel information


Considering this hotel for your London trip?

What do room rates at The Dilly in London usually cost soon?

Over the next 60–90 days, room rates at The Dilly in London typically land around $441 a night for two guests, ranging from $318 to $525 on peak dates.


When is the quietest time to visit The Dilly in London?

July is the quietest month to visit The Dilly in London, while demand peaks in August; plan early autumn or late summer weekdays if you prefer fewer crowds.


Which month is cheapest to stay at The Dilly in London?

January is the cheapest month to stay at The Dilly in London, averaging $314 a night; December is the priciest at $573. January’s lower rates contrast with July being the quietest month for crowds.

What’s the neighbourhood like around The Dilly in London?

The Dilly in London sits steps from Piccadilly and Regent Street and is within easy walking distance of Trafalgar Square and Covent Garden Market, making it ideal for shopping and luxury-focused stays.


Why is The Dilly so affordable?

The Dilly in London undercuts 16 of 19 comparable hotels nearby, while similar properties typically run around $549 a night; its central location steps from Piccadilly and Regent Street helps explain the hotel’s competitive positioning.


How does the nightly price at The Dilly in London compare to recent weeks?

The current price at The Dilly in London is $327 per night for 2 guests, which is low for this hotel: about 25% below its $437 average over the last 60 days. Most nights over that period fell between $317 and $823.

Prices for upcoming dates

September 2026
October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.


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