Tooley Street Apartments by Viridian Apartments

Great location 2 minutes from London Bridge Mainline, idea for our stay in London. Simply equipped living space and kitchen, sufficient for our needs as we were eating with friends both nights. Heating excellent which we really appreciated. Bedrooms looked great. Lovely view of the Shard and full moon from the balcony. Overlooks a main road which can be busy - we always travel with earplugs just in case which proved useful. Excellent communication wit( the Virginian team, would stay again at one of their properties.

The room stinks and the toilet door cant be closen. I mean its cheap but no, not worth the money.

The stay at these apartments was Ok. We had a few issues worth noting - The information in the apartment said it was serviced, this information was incorrect - No dishwasher tablets provided - hardly practical to purchase a box whilst staying at this apartment as part of a lengthier overseas trip - We had an issue with the safe, impacting our ability to access cash and tickets - we gained access after 8 hours (what should usually be a quick call to open with a key!) - Insufficient basics for a few nights stay without having to purchase bulk items (toilet paper, 1 roll provided per bathroom; no soap etc) - no tea towels provided, odd given it’s a full kitchen? - Washing machine had a major fault so made a huge noise when operating. We were unable to get the drying function to work at all. - As per other reviews, it’s centrally located (a plus), however it is noisy at night so prioritise air with open windows versus noise A reminder there is no on site contact or waiting area and late check out is only able to be confirmed closer to the time, so you will need to find luggage store if you are leaving London later in the day

Pass on this property. The pictures are creatively taken to make this place look better than what it is. Reserved a 2 bed/2 bath apartment. 1 room with 1 bed and another room with 2 beds so my kids could have their own bed. Got there and it was 2 bd/2ba but only 1 bed in each room and a stained hard pull out couch in the living area. Contracted the property and was told there are 4 people in the reservation so that’s what we get. They wouldn’t even bring up extra bedding for the pull out. They wanted to charge me 50.00 plus VAT for bedding! Then had to contacted them again cause there was no housekeeping and property book said housekeeping daily and we had overflowing garbage and almost out of TP. They said that was a mistake and you had to stay longer than 7 days to get housekeeping and they would NOT be replenishing anything! Then the on suite to one room smelled so bad. It was either a mild stink or unbelievably strong and gross! Bedding had stains, can’t use washer while in the apartment cause it is soooo loud you can’t hear anything and the dryer didn’t work. The entrance is extremely rough and SMELLED. The location, yes is great. However, if you are looking for a nice place to stay in London, look elsewhere. Property management doesn’t care how your stay is and the place is a huge disappointment. If you want to hang out all night and just need a crash pad, sure this would work for you. I’ll never be back or recommend.

We were excited to arrive in London. We had an early flight and I requested an early check-in. The property manager was responsive and I paid for an early check in. We arrived around 12pm and all looked satisfactory. The location is great...just a 5 minute walk to the London Bridge station and lots of places to eat and shop in the area. Unfortunately we noticed a few things that were not great. Our unit had 2 bedrooms and 2 bathrooms. The one bathroom shower could not be adjusted. The water was scalding hot. Also, according the amenities description, it said tea kettle and coffee maker. There was not coffee maker. Also, there were toiletries in each bathroom, but there was not handsoap/bar soap as most hotels/rentals provide. Also, the toilet paper was just sitting on the sink. There was no toilet papter holder, so it was getting wet. Also, by day 3, we had to go buy toilet paper. Each bathroom only had 1 roll each. We were 4 people staying for 6 nights. I've never stayed anywhere that didn't provide extra toilet paper. I emailed the help line to let them know about these issues, especially regarding the shower, since were 4 people. I specifically booked that unit because it had 2 bathrooms. The weekend supervisor told me that they couldn't get anyone to fix the shower until Monday. Monday came and gone and no one ever reached back out or followed up. That was disappointing. I have never given a bad review of a place I've chosen to stay at, but I felt the need to