Aztec Hotel and Spa
$158
/ night
Avg. for October
Prices for Aztec Hotel and Spa
Select dates to see prices and availability
$158
/ night
Avg. for October
Monthly average prices
Nightly prices at Aztec Hotel and Spa average $125 in January, the cheapest month, and $164 in November, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $125 |
| February | $129 |
| March | $154 |
| April | $142 |
| May | $146 |
| June | $155 |
| July | $143 |
| August | $131 |
| September | $152 |
| October | $158 |
| November | $164 |
| December | $145 |
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M
A
M
J
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Oct · $158
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Most expensive: November (~$164)
Cheapest: January (~$125)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This hotel also features complimentary wi...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy international cuisine at The Curious Kitchen, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Location
Located in Bristol, Aztec Hotel & Spa is in the business district, a 1-minute drive from Aztec West Business Park and 7 minutes from The Mall at Cribbs Causeway. This spa hotel is 6.9 mi (11.1 km) from Thornbury Castle and 10.3 mi (16.5 km) from University of Bristol.
What's nearby
Aztec West Business Park(0.1 miles)
Aerospace Bristol(1.7 miles)
West Country Water Park(1.8 miles)
The Mall at Cribbs Causeway(1.9 miles)
Bristol Zoo Project(2.4 miles)
UWE Bristol(3.9 miles)
Southmead Hospital(4.1 miles)
Memorial Stadium(4.5 miles)
Blaise Castle Estate Country Park(5.1 miles)
The Wave(5.2 miles)
Blaise Castle(5.2 miles)
Thornbury Golf Centre(5.5 miles)
Thornbury Castle(6.9 miles)
Clifton Down(7.4 miles)
BBC Bristol(8 miles)
The nearest major airport is Bristol International Airport (BRS)(19.3 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Location
Aztec West, Almondsbury, Bristol, Patchway, England, United Kingdom
Aztec West Business Park (0.1 miles)
Aerospace Bristol (1.7 miles)
West Country Water Park (1.8 miles)
The Mall at Cribbs Causeway (1.9 miles)
Bristol Zoo Project (2.4 miles)
UWE Bristol (3.9 miles)
Room options
5
Standard Double Room
1 Full Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Family Double Room, 1 Double Bed with Sofa Bed
1 Full Bed
and 1 Sofa Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Family Suite, 1 Bedroom
1 Full Bed
1 Sofa Bed
Sleeps 2
376 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Signature Double Or Twin Room
1 King Bed
2 Twin Beds
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Signature Double Room, Terrace, Lake View
1 Full Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Premier Suite
1 Full Bed
Sleeps 2
377 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Standard Double Or Twin Room
1 King Bed
2 Twin Beds
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Signature Double Room
1 Full Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Junior Suite
1 Full Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Aztec Hotel and Spa
8.4
Very good
Based on 1,397 verified reviews
Who stays here?
Business
29%
Couple
22%
Family
32%
Group
13%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Aztec Hotel and Spa, travellers praise friendly staff, clean public areas, and a well-regarded spa and pool, while noting its convenient motorway location and family-friendly touches that make it a popular stopover as well as short breaks.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Aztec Hotel and Spa, travellers praise friendly staff, clean public areas, and a well-regarded spa and pool, while noting its convenient motorway location and family-friendly touches that make it a popular stopover as well as short breaks.
Many reviews highlight extra charges or access rules for the pool, spa and gym—especially on third-party bookings—and occasional parking fees and barrier tickets that can be confusing. Rooms are generally comfortable and well equipped with nice touches like fresh milk and fridges, though some mention dated bathrooms, thin walls, temperature or air-con issues, and beds made from two singles. Dining is often enjoyed, particularly breakfast, but availability, pricing and service can vary, and booking the restaurant in advance is sometimes necessary. Expect a comfortable, well-equipped stay with good facilities, but budget for surcharges and plan ahead.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Spa, pool and gym are popular and generally well maintained, but several reviews report extra charges for access (often on third-party bookings) and occasional crowding or family time restrictions. On-site parking is available, with mentions of fees and a barrier ticket system.
Related guest reviews
8
floyd
Nov 14, 2025
·
Stayed 1 night
Really nice hotel but disappointingly the spa is extra - not clear on Hotels.com
Really nice hotel but disappointingly the spa is extra - not clear on Hotels.com
10
George
Aug 31, 2025
·
Stayed 1 night
Nice spa ( not included with booking but worth the surcharge). Had one of the premier rooms so got bath robes and slippers to head down to the spa. Breakfast was good with quality ingredients and attentive service. Enjoy our stay.
Nice spa ( not included with booking but worth the surcharge). Had one of the premier rooms so got bath robes and slippers to head down to the spa. Breakfast was good with quality ingredients and attentive service. Enjoy our stay.
8
Emily
Feb 15, 2024
·
Stayed 1 night
Loved the milk and water machines available to fill your own. Good size pool but very annoying that you have to pay extra to use it! I’ve never experienced this in a hotel before and was the main reason we booked it. Plus they added £10 extra to the advertised price as prices had apparently just increased!! Then when we got to the pool (which has a 3 hour window for children to use in evening) we were told they were at capacity and we had to wait around 15-20 minutes. It looked like there was plenty of room but we were told x31 was the limit. If that’s the case I think a booking system needs to be implemented…there were quite a few people waiting to access. Good breakfast
Loved the milk and water machines available to fill your own. Good size pool but very annoying that you have to pay extra to use it! I’ve never experienced this in a hotel before and was the main reason we booked it. Plus they added £10 extra to the advertised price as prices had apparently just increased!! Then when we got to the pool (which has a 3 hour window for children to use in evening) we were told they were at capacity and we had to wait around 15-20 minutes. It looked like there was plenty of room but we were told x31 was the limit. If that’s the case I think a booking system needs to be implemented…there were quite a few people waiting to access. Good breakfast
10
Richard
Feb 25, 2025
·
Stayed 1 night
A fantastic hotel with very friendly staff, it’s the fourth time we’ve stayed as the children love it. The swimming pool and spa is excellent ( you have to pay extra for this service when booking through Hotels.com which they don’t say on the website 😡) Will definitely be booking this hotel again
A fantastic hotel with very friendly staff, it’s the fourth time we’ve stayed as the children love it. The swimming pool and spa is excellent ( you have to pay extra for this service when booking through Hotels.com which they don’t say on the website 😡) Will definitely be booking this hotel again
6
Phil
Aug 29, 2024
·
Stayed 2 nights
Check-in was achingly slow - a big queue with only one person on the desk. Room felt a bit old, like its best days were past it. Particularly irritating was being asked to pay £15 for gym access - a first as a hotel guest - only to encounter a gym that was poorly provisioned in respect of free weights (no barbells, some normal dumbbell weights missing). Food was good, and overall the staff were friendly and helpful. Although, adding to the air of eccentricity, there was an insistence of advance booking for breakfast - which, given that I was one of about three patrons sitting in a massive space, rather felt like overkill. All in all…mixed.
Check-in was achingly slow - a big queue with only one person on the desk. Room felt a bit old, like its best days were past it. Particularly irritating was being asked to pay £15 for gym access - a first as a hotel guest - only to encounter a gym that was poorly provisioned in respect of free weights (no barbells, some normal dumbbell weights missing). Food was good, and overall the staff were friendly and helpful. Although, adding to the air of eccentricity, there was an insistence of advance booking for breakfast - which, given that I was one of about three patrons sitting in a massive space, rather felt like overkill. All in all…mixed.
8
Qing
Jul 27, 2025
·
Stayed 2 nights
We stayed at the Aztec Hotel & Spa for two nights. It’s just a 10-minute drive from the M5 motorway. Access to the pool, sauna, and jacuzzi is available for an additional £15 per person, not included in the room rate. Fresh milk and chilled water are available free of charge from dispensers in the corridor—a thoughtful and convenient touch. Parking is ample and free, and the hotel provides fast, unlimited Wi-Fi. There are three E.ON EV charging points on site, although one was out of service during our visit. The instructions on the charging unit were unclear: there was no QR code, and downloading the app didn’t enable immediate use, as it seemed to require a physical charging card. Eventually, I used the E.ON website to activate the charger at a rate of 55p per kWh. This method worked well and was straightforward, though it wasn’t clearly explained on the unit itself.
We stayed at the Aztec Hotel & Spa for two nights. It’s just a 10-minute drive from the M5 motorway. Access to the pool, sauna, and jacuzzi is available for an additional £15 per person, not included in the room rate. Fresh milk and chilled water are available free of charge from dispensers in the corridor—a thoughtful and convenient touch. Parking is ample and free, and the hotel provides fast, unlimited Wi-Fi. There are three E.ON EV charging points on site, although one was out of service during our visit. The instructions on the charging unit were unclear: there was no QR code, and downloading the app didn’t enable immediate use, as it seemed to require a physical charging card. Eventually, I used the E.ON website to activate the charger at a rate of 55p per kWh. This method worked well and was straightforward, though it wasn’t clearly explained on the unit itself.
8
Mark
Oct 6, 2024
·
Stayed 1 night
Nice hotel, and only £3 parking for residents is good. Shame you have to pay £15 to go for a swim in the spa, this should be included in the overnight stay price.
Nice hotel, and only £3 parking for residents is good. Shame you have to pay £15 to go for a swim in the spa, this should be included in the overnight stay price.
8
Luke
Apr 27, 2024
·
Stayed 1 night
Staff were friendly, room was pleasant and the spa facilities were great. However, I picked this hotel based on the pool and fitness facilities being included in the price. Notice on the hotels.com advert there is no mention of a surcharge. Turns out i should have received an email prior to arrival to make me aware of the fact that use of the facilities is £15/person... once I'd booked a none refundable room. £15 is not bad unless you're led to believe its included. I'd suggest changing the advert to make guests aware of all additional surcharges prior to booking!
Staff were friendly, room was pleasant and the spa facilities were great. However, I picked this hotel based on the pool and fitness facilities being included in the price. Notice on the hotels.com advert there is no mention of a surcharge. Turns out i should have received an email prior to arrival to make me aware of the fact that use of the facilities is £15/person... once I'd booked a none refundable room. £15 is not bad unless you're led to believe its included. I'd suggest changing the advert to make guests aware of all additional surcharges prior to booking!
6
Richard
Jan 4, 2024
·
Stayed 1 night
While this hotel is wonderful - please be advised if booking through hotels.com or any other booking agent, the pool use is not included and is chargeable at £10 per person. It is only free if you book direct with the hotel. This would be my only real complaint as guests shouldn’t be discriminated against for their choice of booking platform.
While this hotel is wonderful - please be advised if booking through hotels.com or any other booking agent, the pool use is not included and is chargeable at £10 per person. It is only free if you book direct with the hotel. This would be my only real complaint as guests shouldn’t be discriminated against for their choice of booking platform.
8
Margaret
Aug 12, 2024
·
Stayed 1 night
Lovely hotel, great location for Bristol. Staff were great, rooms lovely, free parking as it was a weekend. Spa was stunning but £15pp charge for 1 night is very steep.
Lovely hotel, great location for Bristol. Staff were great, rooms lovely, free parking as it was a weekend. Spa was stunning but £15pp charge for 1 night is very steep.
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AI-generated summary based on recent guest reviews
Cleanliness
Generally clean and well presented across rooms and public areas, with multiple mentions of spotless facilities. A few guests noted lapses such as dirty showers, dusty rooms, used glasses, or serious oversights like broken glass.
Related guest reviews
10
SUSAN
Aug 15, 2025
·
Stayed 2 nights
Amazing service and spotless clean facilities, best place to chillax.
Amazing service and spotless clean facilities, best place to chillax.
10
Simon
Jul 10, 2023
·
Stayed 1 night
The hotel was nice and modern with a friendly check-in. My room was well appointed, comfortable and nice to be in. Food in the restaurant was tasty, well presented with excellent serving staff. The only thing I found disappointing were the drinking glasses supplied in the room had been used before were not clean!
The hotel was nice and modern with a friendly check-in. My room was well appointed, comfortable and nice to be in. Food in the restaurant was tasty, well presented with excellent serving staff. The only thing I found disappointing were the drinking glasses supplied in the room had been used before were not clean!
10
Elizabeth
Dec 20, 2025
·
Stayed 1 night
Whole establishment is clean & well presented. Staff are absolutely lovely, spa was beautiful. Will be returning - big thank you to Ellie on reception. She was beyond helpful and lovely
Whole establishment is clean & well presented. Staff are absolutely lovely, spa was beautiful. Will be returning - big thank you to Ellie on reception. She was beyond helpful and lovely
10
Mark
Mar 9, 2025
·
Stayed 1 night
The hotel was very clean . Rooms are a good size and friendly staff
The hotel was very clean . Rooms are a good size and friendly staff
10
Jennifer
Jun 9, 2024
·
Stayed 1 night
Overall it was good. Friendly staff.Beds was comfy and sheets was clean. Only down side was the room 334 we had was abit dusty. Blinds had a layer of dusts and inside the cups that was provided. A drawer had used pair of socks in them.
Overall it was good. Friendly staff.Beds was comfy and sheets was clean. Only down side was the room 334 we had was abit dusty. Blinds had a layer of dusts and inside the cups that was provided. A drawer had used pair of socks in them.
10
Cellan
Dec 22, 2024
·
Stayed 1 night
From arrival to departure we couldnt fault the hotel, staff or facilities. Staff are friendly and welcoming and nothing is too much bother. The hotel is meticulously clean. Unfortunately we didnt have time to use the pool or spa facilities, however they were visible on route to our room and they appeared to be of the same standard as the rest of the hotel. Upon entry into the room we were greated by a lovely Christmas set up for the kids. There was Christmas themed plates and cups with a cookie each, and themed paper for a letter to Santa to be written. There were also Christmas themed gift bags with activites. In the fridge was also juice cartoons and KP Choc Dips. For the adults there was a variety of coffee, coffee pods, teas, hot chocolate and biscuits. Also laid out on the childrens beds were little bathroom gift sets. The rooms are modern and the beds comfortable. There are jugs in the fridge with water and milk dispensers located along the corridor. Breakfast was fantastic with a relatively large variety on offer. This will definitely be a hotel we'll be revisiting next time we're in the Bristol area.
From arrival to departure we couldnt fault the hotel, staff or facilities. Staff are friendly and welcoming and nothing is too much bother. The hotel is meticulously clean. Unfortunately we didnt have time to use the pool or spa facilities, however they were visible on route to our room and they appeared to be of the same standard as the rest of the hotel. Upon entry into the room we were greated by a lovely Christmas set up for the kids. There was Christmas themed plates and cups with a cookie each, and themed paper for a letter to Santa to be written. There were also Christmas themed gift bags with activites. In the fridge was also juice cartoons and KP Choc Dips. For the adults there was a variety of coffee, coffee pods, teas, hot chocolate and biscuits. Also laid out on the childrens beds were little bathroom gift sets. The rooms are modern and the beds comfortable. There are jugs in the fridge with water and milk dispensers located along the corridor. Breakfast was fantastic with a relatively large variety on offer. This will definitely be a hotel we'll be revisiting next time we're in the Bristol area.
2
Michael
Mar 5, 2025
·
Stayed 1 night
Broken Glass on the floor on the next to bed which caused a deep cut on partners foot. Accident report was filled out and was advised hotel would be in touch to discuss, that was on Sunday, now Wednesday and no response. Very disappointing customer care.
Broken Glass on the floor on the next to bed which caused a deep cut on partners foot. Accident report was filled out and was advised hotel would be in touch to discuss, that was on Sunday, now Wednesday and no response. Very disappointing customer care.
4
Iain
Aug 26, 2025
·
Stayed 1 night
The bed was terribly uncomfortable The shower was dirty The hotel had run out of junior robes I appreciate that the hotel was busy and you cannot control the public but there was a lot of noise from guests running down the corridors till very late
The bed was terribly uncomfortable The shower was dirty The hotel had run out of junior robes I appreciate that the hotel was busy and you cannot control the public but there was a lot of noise from guests running down the corridors till very late
4
Ron
Oct 10, 2024
·
Stayed 4 nights
My "signature" room (number 246) was anything but... Whilst I can live with how outdated it was (and it was)... the sofa was torn and had stains on it that I dare not guess the origin of! The curtains where hanging off in areas... To some this may seem a little picky, however, its a spa, a place where you can relax and spend time to wind down.... and as such it has standards that should be achieved and surpassed! PS: This was my 6th stay this year alone so I am in a position to judge.
My "signature" room (number 246) was anything but... Whilst I can live with how outdated it was (and it was)... the sofa was torn and had stains on it that I dare not guess the origin of! The curtains where hanging off in areas... To some this may seem a little picky, however, its a spa, a place where you can relax and spend time to wind down.... and as such it has standards that should be achieved and surpassed! PS: This was my 6th stay this year alone so I am in a position to judge.
8
M
Sep 16, 2024
·
Stayed 1 night
The hotel overall was very nice, clean, good facilities, and the rooms spacious. Staff were mostly very friendly. The food and drinks were of good quality, but ridiculously overpriced. I understand there are overheads to making a portion of chips and a half pint of draft cola, but £9.00 is going too far. I hear the alcoholic drinks were even more ludicrous. A couple of other points to mention, there was no wheelchair access to the main bar area that any of us could find. I had thought this was a requirement for hospitality nowadays? Also, some of your staff may require a little "retraining" in customer relations, and complaining to your guests about prams being in the main area, when you are hosting an event that will have prams in attendance is not good. I understand that they should not be blocking access areas, but instead of just walking past and stating clearly that they had to be moved, perhaps, suggest "where" they should be moved to, and offer some assistance, instead of us having to faff about and find another spot ourselves.
The hotel overall was very nice, clean, good facilities, and the rooms spacious. Staff were mostly very friendly. The food and drinks were of good quality, but ridiculously overpriced. I understand there are overheads to making a portion of chips and a half pint of draft cola, but £9.00 is going too far. I hear the alcoholic drinks were even more ludicrous. A couple of other points to mention, there was no wheelchair access to the main bar area that any of us could find. I had thought this was a requirement for hospitality nowadays? Also, some of your staff may require a little "retraining" in customer relations, and complaining to your guests about prams being in the main area, when you are hosting an event that will have prams in attendance is not good. I understand that they should not be blocking access areas, but instead of just walking past and stating clearly that they had to be moved, perhaps, suggest "where" they should be moved to, and offer some assistance, instead of us having to faff about and find another spot ourselves.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable with useful touches like fridges and fresh milk dispensers; some family suites are particularly well set up. Downsides include thin walls and corridor noise, dated bathrooms or maintenance issues, temperature or air-con faults, and some beds made from two singles.
Related guest reviews
8
Ian
Jun 3, 2025
·
Stayed 2 nights
The room was difficult to reach, especially with luggage. Also, I had to return to the desk twice to have a new key cut, which was very inconvenient based on how far away the room was. Hotel is very nice and the room was great, but accessibility was difficult.
The room was difficult to reach, especially with luggage. Also, I had to return to the desk twice to have a new key cut, which was very inconvenient based on how far away the room was. Hotel is very nice and the room was great, but accessibility was difficult.
8
Timothy
Jul 3, 2023
·
Stayed 1 night
None of the lifts were working. We are in our late 80's and had a room on the top floor. The absence of lifts was not appreciated. We were offered another room but after a long day travelling we did not wish to pack and unpack late at night.
None of the lifts were working. We are in our late 80's and had a room on the top floor. The absence of lifts was not appreciated. We were offered another room but after a long day travelling we did not wish to pack and unpack late at night.
6
Radha
May 18, 2025
·
Stayed 1 night
Lovely hotel, and lovely stay. A few negative; You have you pay to use the pool. This should be complimentary during your stay. Air con didn’t work, so room was very warm. Very noisy, with people shouting in the corridor
Lovely hotel, and lovely stay. A few negative; You have you pay to use the pool. This should be complimentary during your stay. Air con didn’t work, so room was very warm. Very noisy, with people shouting in the corridor
8
Andy
Apr 4, 2025
·
Stayed 5 nights
Stayed for five nights. Nice facilites inc fridge and good shower. I asked for a better pillow and i was pleased with the prompt response. The soundproofing into the corridoor could be better and it was disappointing to note that my towels were replaced daily
Stayed for five nights. Nice facilites inc fridge and good shower. I asked for a better pillow and i was pleased with the prompt response. The soundproofing into the corridoor could be better and it was disappointing to note that my towels were replaced daily
6
Lily
Aug 10, 2024
·
Stayed 1 night
I'll start by saying all staff we encountered were exceptional and a credit to the venue. However, we paid a lot of money for our stay and the room/sleep quality did not reflect the high price tag and high star rating. The room was a good size but our "double" was actually two singles put together so you could feel the annoying join/gap in between. Whilst earplugs were provided (nice touch!) it was still very loud, you could hear entire conversations and I was woken up in the morning by someone in the next room using the hairdryer! I am very light sensitive so the light that came in from the surrounding edges of the window disturbed my sleep. Didn't have time to use the spa facilities but they looked lovely. Restaurant had a lovely ambience in the evening and food was good quality but felt the service charge was unnecessary considering there was only two of us and we were hardly demanding! My husband found it strange that the hotel is owned by a brewery yet they had ran out of all the draught beers. Would return for a spa day or afternoon tea etc but not to spend a night as sleep quality was too poor.
I'll start by saying all staff we encountered were exceptional and a credit to the venue. However, we paid a lot of money for our stay and the room/sleep quality did not reflect the high price tag and high star rating. The room was a good size but our "double" was actually two singles put together so you could feel the annoying join/gap in between. Whilst earplugs were provided (nice touch!) it was still very loud, you could hear entire conversations and I was woken up in the morning by someone in the next room using the hairdryer! I am very light sensitive so the light that came in from the surrounding edges of the window disturbed my sleep. Didn't have time to use the spa facilities but they looked lovely. Restaurant had a lovely ambience in the evening and food was good quality but felt the service charge was unnecessary considering there was only two of us and we were hardly demanding! My husband found it strange that the hotel is owned by a brewery yet they had ran out of all the draught beers. Would return for a spa day or afternoon tea etc but not to spend a night as sleep quality was too poor.
8
Qing
Jul 27, 2025
·
Stayed 2 nights
We stayed at the Aztec Hotel & Spa for two nights. It’s just a 10-minute drive from the M5 motorway. Access to the pool, sauna, and jacuzzi is available for an additional £15 per person, not included in the room rate. Fresh milk and chilled water are available free of charge from dispensers in the corridor—a thoughtful and convenient touch. Parking is ample and free, and the hotel provides fast, unlimited Wi-Fi. There are three E.ON EV charging points on site, although one was out of service during our visit. The instructions on the charging unit were unclear: there was no QR code, and downloading the app didn’t enable immediate use, as it seemed to require a physical charging card. Eventually, I used the E.ON website to activate the charger at a rate of 55p per kWh. This method worked well and was straightforward, though it wasn’t clearly explained on the unit itself.
We stayed at the Aztec Hotel & Spa for two nights. It’s just a 10-minute drive from the M5 motorway. Access to the pool, sauna, and jacuzzi is available for an additional £15 per person, not included in the room rate. Fresh milk and chilled water are available free of charge from dispensers in the corridor—a thoughtful and convenient touch. Parking is ample and free, and the hotel provides fast, unlimited Wi-Fi. There are three E.ON EV charging points on site, although one was out of service during our visit. The instructions on the charging unit were unclear: there was no QR code, and downloading the app didn’t enable immediate use, as it seemed to require a physical charging card. Eventually, I used the E.ON website to activate the charger at a rate of 55p per kWh. This method worked well and was straightforward, though it wasn’t clearly explained on the unit itself.
6
Ian
Sep 14, 2025
·
Stayed 2 nights
A king size bed is not 2 singles pushed together!! So disappointed in that especially as it was presented as an option. The air con was also broken. The staff were friendly about it and gave a fan but ultimately with the king size bed issue and it being ridiculously hot it wasn’t a particularly comfortable stay
A king size bed is not 2 singles pushed together!! So disappointed in that especially as it was presented as an option. The air con was also broken. The staff were friendly about it and gave a fan but ultimately with the king size bed issue and it being ridiculously hot it wasn’t a particularly comfortable stay
8
Peter
Jul 19, 2025
·
Stayed 1 night
Good room space, bathroom needs an upgrade
Good room space, bathroom needs an upgrade
10
Kate
Aug 24, 2025
·
Stayed 1 night
We travelled Sheffield to cornwall and used the hotel as a 1 night stay to break up the journey with two children aged 6+9. It was conveniently located just off the motorway so really easy to access. Free parking included. We booked a family suite and it was brilliant - activity packs, toiletries, cookies, vip robes and slippers for the kids ... Great family friendly touches! The suite itself was huge too, perfect for a family of 4. The pool has "family friendly" times and is great for the kids. We enjoyed breakfast too, loads of choice and cooked to a high quality. Would highly recommend.
We travelled Sheffield to cornwall and used the hotel as a 1 night stay to break up the journey with two children aged 6+9. It was conveniently located just off the motorway so really easy to access. Free parking included. We booked a family suite and it was brilliant - activity packs, toiletries, cookies, vip robes and slippers for the kids ... Great family friendly touches! The suite itself was huge too, perfect for a family of 4. The pool has "family friendly" times and is great for the kids. We enjoyed breakfast too, loads of choice and cooked to a high quality. Would highly recommend.
10
Ian
Dec 16, 2025
·
Stayed 1 night
Excellent hotel. Cheaper than Filton Premier inn but far superior in every way. Comfortable room and bed, great shower. Friendly welcome and all staff seemed to enjoy working there, or at least were highly professional. Excellent overall.
Excellent hotel. Cheaper than Filton Premier inn but far superior in every way. Comfortable room and bed, great shower. Friendly welcome and all staff seemed to enjoy working there, or at least were highly professional. Excellent overall.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, professional and accommodating, with standout individual service at times. Offsetting this, reviews also mention slow or disorganized check-in, occasional rudeness or poor communication, and inflexibility around requests.
Related guest reviews
10
James
Sep 18, 2023
·
Stayed 1 night
Superb room Terrible bar staff - waited 25 minutes to get served having told it was table service and couldn’t get served from bar. In the end went to bar and served immediately. Otherwise great stay
Superb room Terrible bar staff - waited 25 minutes to get served having told it was table service and couldn’t get served from bar. In the end went to bar and served immediately. Otherwise great stay
10
Charlotte
Oct 20, 2024
·
Stayed 1 night
What a fantastic stay. Warm welcome by reception, a post card in bedroom saying happy birthday. Clean spa facilities. Steam very hot which was really nice. A robe was in wardrobe, however another one wasn’t in there so we asked reception and someone bought us one up very fast. Breakfast tasty. Bed comfortable. Quiet hotel room with no noise. Chocolate and tea/coffee in room. We loved it here and can honestly not fault one part of it. We also had great communication with staff prior to stay to remind us of any hidden fees etc for spa if we haven’t yet booked it which we already did. Thank you !!
What a fantastic stay. Warm welcome by reception, a post card in bedroom saying happy birthday. Clean spa facilities. Steam very hot which was really nice. A robe was in wardrobe, however another one wasn’t in there so we asked reception and someone bought us one up very fast. Breakfast tasty. Bed comfortable. Quiet hotel room with no noise. Chocolate and tea/coffee in room. We loved it here and can honestly not fault one part of it. We also had great communication with staff prior to stay to remind us of any hidden fees etc for spa if we haven’t yet booked it which we already did. Thank you !!
6
Phil
Aug 29, 2024
·
Stayed 2 nights
Check-in was achingly slow - a big queue with only one person on the desk. Room felt a bit old, like its best days were past it. Particularly irritating was being asked to pay £15 for gym access - a first as a hotel guest - only to encounter a gym that was poorly provisioned in respect of free weights (no barbells, some normal dumbbell weights missing). Food was good, and overall the staff were friendly and helpful. Although, adding to the air of eccentricity, there was an insistence of advance booking for breakfast - which, given that I was one of about three patrons sitting in a massive space, rather felt like overkill. All in all…mixed.
Check-in was achingly slow - a big queue with only one person on the desk. Room felt a bit old, like its best days were past it. Particularly irritating was being asked to pay £15 for gym access - a first as a hotel guest - only to encounter a gym that was poorly provisioned in respect of free weights (no barbells, some normal dumbbell weights missing). Food was good, and overall the staff were friendly and helpful. Although, adding to the air of eccentricity, there was an insistence of advance booking for breakfast - which, given that I was one of about three patrons sitting in a massive space, rather felt like overkill. All in all…mixed.
10
Antonio
Jun 5, 2025
·
Stayed 2 nights
The hotel was great, and the staff in reception and restaurant were amazing! Polite, friendly and professional!
The hotel was great, and the staff in reception and restaurant were amazing! Polite, friendly and professional!
2
Michael
Mar 5, 2025
·
Stayed 1 night
Broken Glass on the floor on the next to bed which caused a deep cut on partners foot. Accident report was filled out and was advised hotel would be in touch to discuss, that was on Sunday, now Wednesday and no response. Very disappointing customer care.
Broken Glass on the floor on the next to bed which caused a deep cut on partners foot. Accident report was filled out and was advised hotel would be in touch to discuss, that was on Sunday, now Wednesday and no response. Very disappointing customer care.
2
Leo
Jul 10, 2025
·
Stayed 1 night
The two staff at reception rude and disrespectful whereby helpful or accommodating in anyway. I’ve stayed in Marriott Hilton, raddisson this is by far the worst service and hotel experience I’ve had in a long. Secondly why give the guest an option for double or twin bed and only give them a twin bed for a couple makes no sense should be more equitable and punctual in dealing with the requests of the guest. Also didn’t appreciate staff or guest knocking on our door during day light to turn it down. It’s not that deep and plus we are well within our rights I will never be staying in this place again poor service apart from the bar man. Everything else was unorganized and disrespectful especially the first two receptionist in the morning at 11:00 on Friday 4th July
The two staff at reception rude and disrespectful whereby helpful or accommodating in anyway. I’ve stayed in Marriott Hilton, raddisson this is by far the worst service and hotel experience I’ve had in a long. Secondly why give the guest an option for double or twin bed and only give them a twin bed for a couple makes no sense should be more equitable and punctual in dealing with the requests of the guest. Also didn’t appreciate staff or guest knocking on our door during day light to turn it down. It’s not that deep and plus we are well within our rights I will never be staying in this place again poor service apart from the bar man. Everything else was unorganized and disrespectful especially the first two receptionist in the morning at 11:00 on Friday 4th July
8
Tom
Jan 26, 2025
·
Stayed 2 nights
Overall our stay was good. Food was nice and room was clean. Only issue was front desk staff were not aware of reservations and packages on our booking, which were made through a third party (hotels.com). Guessing there is a breakdown in communication somewhere
Overall our stay was good. Food was nice and room was clean. Only issue was front desk staff were not aware of reservations and packages on our booking, which were made through a third party (hotels.com). Guessing there is a breakdown in communication somewhere
10
Jack
Jan 6, 2025
·
Stayed 1 night
This was the third time we had stayed at the Aztec and we had a fantastic experience. I booked the stay for my wife’s birthday which included the additional access to the spa and a massage. We also booked dinner and breakfast at the restaurant. My wife has very specific dietary requirements and these were all catered for by the Aztec’s wonderful staff. A special thank you to Lucy who looked after our table for our evening meal. She had carefully picked out the dishes which my wife could eat and made suggestions. This personal touch really made our evening. Lucy also presented us with a selection of gluten free cakes after the meal as a little treat for Liz’s birthday, which we were both really taken aback by. So thank you Aztec for making it such a special weekend getaway. Lots of hotels do not pay attention to the little details - the Aztecs staff most definitely did. We will most definitely be returning.
This was the third time we had stayed at the Aztec and we had a fantastic experience. I booked the stay for my wife’s birthday which included the additional access to the spa and a massage. We also booked dinner and breakfast at the restaurant. My wife has very specific dietary requirements and these were all catered for by the Aztec’s wonderful staff. A special thank you to Lucy who looked after our table for our evening meal. She had carefully picked out the dishes which my wife could eat and made suggestions. This personal touch really made our evening. Lucy also presented us with a selection of gluten free cakes after the meal as a little treat for Liz’s birthday, which we were both really taken aback by. So thank you Aztec for making it such a special weekend getaway. Lots of hotels do not pay attention to the little details - the Aztecs staff most definitely did. We will most definitely be returning.
6
Samantha
Feb 4, 2025
·
Stayed 2 nights
The hotel is nice enough. Really busy. Spa was always packed. We didn’t realise as hotel guests that we had to pay for parking and you got a new ticket to pay each time you left and came back. If you ask at reception, they give you a pass to leave so you only pay once. In addition, I was having surgery on one of the days we stayed. We asked reception if it would be possible to get two slices of toast at 6am (required before the surgery). They said no because breakfast starts at 6.30. I asked if it would be possible to have some cereal and milk at 6am instead so there’s no cooking. They said no. Baring in mind we’d paid £20 for their breakfast. I thought this was very unaccommodating. We had room service after surgery. I only ate three bites of the steak - it was not nice.
The hotel is nice enough. Really busy. Spa was always packed. We didn’t realise as hotel guests that we had to pay for parking and you got a new ticket to pay each time you left and came back. If you ask at reception, they give you a pass to leave so you only pay once. In addition, I was having surgery on one of the days we stayed. We asked reception if it would be possible to get two slices of toast at 6am (required before the surgery). They said no because breakfast starts at 6.30. I asked if it would be possible to have some cereal and milk at 6am instead so there’s no cooking. They said no. Baring in mind we’d paid £20 for their breakfast. I thought this was very unaccommodating. We had room service after surgery. I only ate three bites of the steak - it was not nice.
10
Ian
Dec 16, 2025
·
Stayed 1 night
Excellent hotel. Cheaper than Filton Premier inn but far superior in every way. Comfortable room and bed, great shower. Friendly welcome and all staff seemed to enjoy working there, or at least were highly professional. Excellent overall.
Excellent hotel. Cheaper than Filton Premier inn but far superior in every way. Comfortable room and bed, great shower. Friendly welcome and all staff seemed to enjoy working there, or at least were highly professional. Excellent overall.
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AI-generated summary based on recent guest reviews
Location
Convenient for drivers near the M4/M5 and Aztec West, with easy access to Bristol. Well suited to stopovers and family trips.
Related guest reviews
10
Cinzia
Apr 20, 2025
·
Stayed 2 nights
Very nice hotel with the spa, easy to access Bristol city centre
Very nice hotel with the spa, easy to access Bristol city centre
10
William
Jan 16, 2025
·
Stayed 2 nights
I always like staying at Aztec. I’m not keen on the area round the hotel but have no need to go exploring. The hotel is comfortable and generally very clean. My kids love the pool and the food is good.
I always like staying at Aztec. I’m not keen on the area round the hotel but have no need to go exploring. The hotel is comfortable and generally very clean. My kids love the pool and the food is good.
10
Carlos
Sep 29, 2024
·
Stayed 1 night
Best hotel around The Wave Bristol. The only downside is that the kitchen closes at 8:45pm, so watch out if you were to surf evening waves (e.g.: 7pm session) as you may not be back at the hotel in time
Best hotel around The Wave Bristol. The only downside is that the kitchen closes at 8:45pm, so watch out if you were to surf evening waves (e.g.: 7pm session) as you may not be back at the hotel in time
10
Simon
Mar 5, 2023
·
Stayed 2 nights
We have stayed here before because of its convenient location for driving and its good facilities. It was nice and quiet, being out of season.
We have stayed here before because of its convenient location for driving and its good facilities. It was nice and quiet, being out of season.
10
Rohan
Aug 6, 2023
·
Stayed 1 night
Great location close to the motorway if you are traveling on the motorway. Drive in to town is pretty easy as well
Great location close to the motorway if you are traveling on the motorway. Drive in to town is pretty easy as well
8
Qing
Jul 27, 2025
·
Stayed 2 nights
We stayed at the Aztec Hotel & Spa for two nights. It’s just a 10-minute drive from the M5 motorway. Access to the pool, sauna, and jacuzzi is available for an additional £15 per person, not included in the room rate. Fresh milk and chilled water are available free of charge from dispensers in the corridor—a thoughtful and convenient touch. Parking is ample and free, and the hotel provides fast, unlimited Wi-Fi. There are three E.ON EV charging points on site, although one was out of service during our visit. The instructions on the charging unit were unclear: there was no QR code, and downloading the app didn’t enable immediate use, as it seemed to require a physical charging card. Eventually, I used the E.ON website to activate the charger at a rate of 55p per kWh. This method worked well and was straightforward, though it wasn’t clearly explained on the unit itself.
We stayed at the Aztec Hotel & Spa for two nights. It’s just a 10-minute drive from the M5 motorway. Access to the pool, sauna, and jacuzzi is available for an additional £15 per person, not included in the room rate. Fresh milk and chilled water are available free of charge from dispensers in the corridor—a thoughtful and convenient touch. Parking is ample and free, and the hotel provides fast, unlimited Wi-Fi. There are three E.ON EV charging points on site, although one was out of service during our visit. The instructions on the charging unit were unclear: there was no QR code, and downloading the app didn’t enable immediate use, as it seemed to require a physical charging card. Eventually, I used the E.ON website to activate the charger at a rate of 55p per kWh. This method worked well and was straightforward, though it wasn’t clearly explained on the unit itself.
6
Ranjit
Jan 15, 2024
·
Stayed 1 night
Very convenient to the motorway exists
Very convenient to the motorway exists
10
Julie
Aug 1, 2023
·
Stayed 3 nights
Comfy beds, great having a fridge in room. Excellent parking.
Comfy beds, great having a fridge in room. Excellent parking.
10
David
Mar 2, 2025
·
Stayed 1 night
Great position
Great position
10
Kate
Aug 24, 2025
·
Stayed 1 night
We travelled Sheffield to cornwall and used the hotel as a 1 night stay to break up the journey with two children aged 6+9. It was conveniently located just off the motorway so really easy to access. Free parking included. We booked a family suite and it was brilliant - activity packs, toiletries, cookies, vip robes and slippers for the kids ... Great family friendly touches! The suite itself was huge too, perfect for a family of 4. The pool has "family friendly" times and is great for the kids. We enjoyed breakfast too, loads of choice and cooked to a high quality. Would highly recommend.
We travelled Sheffield to cornwall and used the hotel as a 1 night stay to break up the journey with two children aged 6+9. It was conveniently located just off the motorway so really easy to access. Free parking included. We booked a family suite and it was brilliant - activity packs, toiletries, cookies, vip robes and slippers for the kids ... Great family friendly touches! The suite itself was huge too, perfect for a family of 4. The pool has "family friendly" times and is great for the kids. We enjoyed breakfast too, loads of choice and cooked to a high quality. Would highly recommend.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the restaurant are often praised for quality, with good options and dietary needs handled well in many cases. However, availability, early closing and pricing frustrate some guests, and advance reservations are sometimes required.
Related guest reviews
8
Christopher
Aug 31, 2023
·
Stayed 1 night
Hotel generally very good, staff all friendly and efficient. Wasn't overly impressed with evening meal, pricey and no where near as good as I remember it. Having to order all aspects of breakfast is a bit odd too.
Hotel generally very good, staff all friendly and efficient. Wasn't overly impressed with evening meal, pricey and no where near as good as I remember it. Having to order all aspects of breakfast is a bit odd too.
6
Iain
Sep 17, 2023
·
Stayed 1 night
The hotel is looking dated The restaurant couldn’t accommodate me on my stay even though I’d emailed as requested to book a table and got the reply back saying fully booked sorry on the day on my stay I would say it’s possibly a 3 star hotel at a push Staff were friendly enough
The hotel is looking dated The restaurant couldn’t accommodate me on my stay even though I’d emailed as requested to book a table and got the reply back saying fully booked sorry on the day on my stay I would say it’s possibly a 3 star hotel at a push Staff were friendly enough
10
Joanne
May 16, 2025
·
Stayed 1 night
An excellent choice for our stay to attend an event in the area. Lovely rooms, fresh milk a bonus for the tea and coffee facilities in the room. Breakfast was excellent. Would use again and definitely recommend .
An excellent choice for our stay to attend an event in the area. Lovely rooms, fresh milk a bonus for the tea and coffee facilities in the room. Breakfast was excellent. Would use again and definitely recommend .
6
Lisa
Mar 10, 2024
·
Stayed 1 night
Very disappointing. Mostly let down by poor customer service. Snooty staff who tried to get more money out of you at every turn. I object to booking a hotel with a pool, then paying an additional &10 pp for the privilege of using it. I understand there is an early check in charge, but other hotels let you in if you arrive slightly early & the room happens to be ready. Not here… £25 please madam for the privilege of popping your bags in a couple of hours early… err, no thanks! I don’t appreciate having to book a slot for my breakfast but still waiting over 10 mins to be seated. Then being served a lukewarm tiny coffee & rancid meat which was taken away without apology or redress. This hotel thinks it is something which it is not. Please try & get the basics of good service & value right before attempting a 5 star veneer for a 2 star service. Having a security tag on your dressing gown didn’t add a good vibe either…
Very disappointing. Mostly let down by poor customer service. Snooty staff who tried to get more money out of you at every turn. I object to booking a hotel with a pool, then paying an additional &10 pp for the privilege of using it. I understand there is an early check in charge, but other hotels let you in if you arrive slightly early & the room happens to be ready. Not here… £25 please madam for the privilege of popping your bags in a couple of hours early… err, no thanks! I don’t appreciate having to book a slot for my breakfast but still waiting over 10 mins to be seated. Then being served a lukewarm tiny coffee & rancid meat which was taken away without apology or redress. This hotel thinks it is something which it is not. Please try & get the basics of good service & value right before attempting a 5 star veneer for a 2 star service. Having a security tag on your dressing gown didn’t add a good vibe either…
10
Kathryn
Jul 4, 2025
·
Stayed 1 night
A great place for a stopover. Wonderful breakfast
A great place for a stopover. Wonderful breakfast
8
Rebecca
Sep 25, 2024
·
Stayed 1 night
Really enjoyed our night here. There was a queue for check in on arrival but it was made better by a complimentary glass of fizz and juice for the children! Pool itself was wonderful aside from the ridiculously rowdy group who spoilt it for us. Kit in the room was ok although we had no bathrobes as promised. Breakfast really great. Buffet cereal, pastries, fruit, juice. Then hot good cooked to order and served at the table. Would definitely stay again. Thank you!
Really enjoyed our night here. There was a queue for check in on arrival but it was made better by a complimentary glass of fizz and juice for the children! Pool itself was wonderful aside from the ridiculously rowdy group who spoilt it for us. Kit in the room was ok although we had no bathrobes as promised. Breakfast really great. Buffet cereal, pastries, fruit, juice. Then hot good cooked to order and served at the table. Would definitely stay again. Thank you!
8
Nela
Dec 1, 2024
·
Stayed 1 night
We stay every year as part of our Christmas shopping weekend and nothing really changes. It’s a good quality hotel, with great rooms & good amenities. The local is good but there is nothing else around so you’re in it with them in terms of food etc which is a little pricey. I think breakfast could be better.
We stay every year as part of our Christmas shopping weekend and nothing really changes. It’s a good quality hotel, with great rooms & good amenities. The local is good but there is nothing else around so you’re in it with them in terms of food etc which is a little pricey. I think breakfast could be better.
10
Lindy
Jun 26, 2025
·
Stayed 1 night
It was only one night but staying in a terraced room overlooking the lake we were fully refreshed for a full day ahead. Breakfast was excellent and my food allergies well catered for.
It was only one night but staying in a terraced room overlooking the lake we were fully refreshed for a full day ahead. Breakfast was excellent and my food allergies well catered for.
8
Richard
Oct 27, 2024
·
Stayed 1 night
1 night stay as working locally. Staff were all excellent, friendly but very professional. Room was clean, well equipped, quiet and comfortable but perhaps needing a little tlc, particularly the bathroom. Restaurant was well run, with good menu, meals (dinner and breakfast) were presented nicely and very enjoyable. Overall a good option, only niggle was additional charge to use the gym/spa (so didnt use!).
1 night stay as working locally. Staff were all excellent, friendly but very professional. Room was clean, well equipped, quiet and comfortable but perhaps needing a little tlc, particularly the bathroom. Restaurant was well run, with good menu, meals (dinner and breakfast) were presented nicely and very enjoyable. Overall a good option, only niggle was additional charge to use the gym/spa (so didnt use!).
10
Jack
Jan 6, 2025
·
Stayed 1 night
This was the third time we had stayed at the Aztec and we had a fantastic experience. I booked the stay for my wife’s birthday which included the additional access to the spa and a massage. We also booked dinner and breakfast at the restaurant. My wife has very specific dietary requirements and these were all catered for by the Aztec’s wonderful staff. A special thank you to Lucy who looked after our table for our evening meal. She had carefully picked out the dishes which my wife could eat and made suggestions. This personal touch really made our evening. Lucy also presented us with a selection of gluten free cakes after the meal as a little treat for Liz’s birthday, which we were both really taken aback by. So thank you Aztec for making it such a special weekend getaway. Lots of hotels do not pay attention to the little details - the Aztecs staff most definitely did. We will most definitely be returning.
This was the third time we had stayed at the Aztec and we had a fantastic experience. I booked the stay for my wife’s birthday which included the additional access to the spa and a massage. We also booked dinner and breakfast at the restaurant. My wife has very specific dietary requirements and these were all catered for by the Aztec’s wonderful staff. A special thank you to Lucy who looked after our table for our evening meal. She had carefully picked out the dishes which my wife could eat and made suggestions. This personal touch really made our evening. Lucy also presented us with a selection of gluten free cakes after the meal as a little treat for Liz’s birthday, which we were both really taken aback by. So thank you Aztec for making it such a special weekend getaway. Lots of hotels do not pay attention to the little details - the Aztecs staff most definitely did. We will most definitely be returning.
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AI-generated summary based on recent guest reviews
8
Emmanuel
Sep 18, 2026
·
Stayed 2 nights
Great, clean hotel with great amenities. Disappointed that they don’t offer A variation at breakfast (omelette, like most other hotels at this rating). But, the staff were pleasant and the facilities on point.
Great, clean hotel with great amenities. Disappointed that they don’t offer A variation at breakfast (omelette, like most other hotels at this rating). But, the staff were pleasant and the facilities on point.
10
Emma
Sep 1, 2026
·
Stayed 2 nights
Extremely helpful upon me checking sorted the problem with my Booking, Breakfast was delicious
Extremely helpful upon me checking sorted the problem with my Booking, Breakfast was delicious
2
Samar
Aug 27, 2026
·
Stayed 2 nights
I hate to have to write a bad review but I feel we were so let down especially after we complained to the reception staff. The hotel and spa was booked for a birthday surprise for my best friend’s birthday. The room was not clean with stains almost everywhere and even in the sheets. There was an awful smell of drains and we informed the reception staff and absolutely nothing was done about this. The good part of the stay was the spa.
I hate to have to write a bad review but I feel we were so let down especially after we complained to the reception staff. The hotel and spa was booked for a birthday surprise for my best friend’s birthday. The room was not clean with stains almost everywhere and even in the sheets. There was an awful smell of drains and we informed the reception staff and absolutely nothing was done about this. The good part of the stay was the spa.
10
Sue
Aug 23, 2026
·
Stayed 1 night
We really enjoyed our stay, the staff were very friendly and helpful - the little extras that we were treated to were much appreciated and such a lovely touch! Thank you very much 😍
We really enjoyed our stay, the staff were very friendly and helpful - the little extras that we were treated to were much appreciated and such a lovely touch! Thank you very much 😍
10
Dalbir Singh
Aug 22, 2026
·
Stayed 2 nights
Great family stay We had a fantastic stay at the Aztec Hotel with our three children. The hotel was very family-friendly, and the kids absolutely loved the pool area — it was definitely one of the highlights of the trip. Breakfast was also a real hit, with plenty of choice and something for everyone. It was a great way to start the day. Overall, we really enjoyed our stay and would happily return. A lovely hotel for a family break, with great facilities and a welcoming atmosphere.
Great family stay We had a fantastic stay at the Aztec Hotel with our three children. The hotel was very family-friendly, and the kids absolutely loved the pool area — it was definitely one of the highlights of the trip. Breakfast was also a real hit, with plenty of choice and something for everyone. It was a great way to start the day. Overall, we really enjoyed our stay and would happily return. A lovely hotel for a family break, with great facilities and a welcoming atmosphere.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Aztec Hotel and Spa
Is parking available at the property?
Self parking is available on-site for a fee of GBP 3.00 per night. Limited parking spaces are provided, and a reservation is not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately GBP 19.95 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability. Guests are encouraged to contact the property at least 24 hours before arrival to make arrangements.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility features are not provided.
How is the property located in relation to key landmarks?
The hotel is situated in Bristol's business district, just 0.1 miles from Aztec West Business Park and within a 15-minute drive from The Mall at Cribbs Causeway and Thornbury Castle. Public transport options are available nearby.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests. Children may access the pool during limited hours.
What are the policies for guests staying with children?
Children aged 16 years and younger can stay free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of GBP 30 per night, and advance request or confirmation is required. Specific information about cribs is not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: NO DATA
- 2026-10-20: 271.74974132043457USD
- 2026-10-21: 219.4580889902344USD
- 2026-10-22: 131.68044558398438USD
- 2026-10-23: 142.33320744470217USD
- 2026-10-24: 211.30921985229492USD
- 2026-10-25: 105.8248427640381USD
- 2026-10-26: 139.98080412939453USD
- 2026-10-27: 278.90296423168945USD
- 2026-10-28: 190.70259993078614USD
- 2026-10-29: 119.55813195989991USD
- 2026-10-30: 146.41804170495607USD
- 2026-10-31: 170.2204850447998USD
- 2026-11-01: 102.64176624902345USD
- 2026-11-02: 142.24170044116212USD
- 2026-11-03: NO DATA
- 2026-11-04: 195.1940329942627USD
- 2026-11-05: 104.54856763555908USD
- 2026-11-06: 123.51064000000001USD
- 2026-11-07: 275.7900128178711USD
- 2026-11-08: 152.68927827746583USD
- 2026-11-09: 131.98443524206544USD
- 2026-11-10: 342.1725957866211USD
- 2026-11-11: 321.7433531367188USD
- 2026-11-12: 102.82933761669922USD
- 2026-11-13: 121.86489313751221USD
- 2026-11-14: 179.3279590048828USD
- 2026-11-15: 95.35670540625USD
- 2026-11-16: 132.493232USD
- 2026-11-17: 285.2689630653076USD
- 2026-11-18: 187.85711075854493USD
- 2026-11-19: 105.545456USD
- 2026-11-20: 122.387816USD
- 2026-11-21: 165.4760156706543USD
- 2026-11-22: 94.317216USD
- 2026-11-23: 152.70406400000002USD
- 2026-11-24: 391.67927246948244USD
- 2026-11-25: 227.1541689333496USD
- 2026-11-26: 111.96503808648681USD
- 2026-11-27: 133.61605600000001USD
- 2026-11-28: 263.86364000000003USD
- 2026-11-29: 94.26887542510987USD
- 2026-11-30: 133.61605600000001USD
- 2026-12-01: 315.513544USD
- 2026-12-02: 252.95849288012695USD
- 2026-12-03: 105.545456USD
- 2026-12-04: NO DATA
- 2026-12-05: 217.30487317224123USD
- 2026-12-06: 96.40529240075684USD
- 2026-12-07: 135.53819136297608USD
- 2026-12-08: 219.196657541626USD
- 2026-12-09: 192.55153483081057USD
- 2026-12-10: 136.8490236204834USD
- 2026-12-11: 430.21562834936526USD
- 2026-12-12: 175.1251130913086USD
- 2026-12-13: 95.85398026568603USD
- 2026-12-14: 135.44544222167968USD
- 2026-12-15: 192.1811893171387USD
- 2026-12-16: 183.93541630126953USD
- 2026-12-17: 107.0209014928589USD
- 2026-12-18: 113.23100775482177USD
- 2026-12-19: 148.26178532580568USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children may access the hotel pool during limited hours.
- Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately GBP 19.95 per person
- Self parking fee: GBP 3.00 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 30 per night
- Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Packed Lunches
Breakfast in the Room
Family Room
Beach Sun Loungers
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Activities
Swimming pool
Garden
Golf Course (nearby)
Pool Indoor
Pool (Indoor)
Terrace
Fitness Center (nearby)
Internet
Free Wi-Fi