Hyatt House Augusta Downtown
US$156
/ night
Avg. for September
Select dates to see prices and availability
US$156
/ night
Avg. for September
Monthly average prices
Nightly prices at Hyatt House Augusta Downtown average US$141 in the cheapest month (January) and US$347 in the most expensive month (April), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$141 |
| February | US$154 |
| March | US$151 |
| April | US$347 |
| May | US$145 |
| June | US$172 |
| July | US$182 |
| August | US$167 |
| September | US$156 |
| October | US$159 |
| November | US$166 |
| December | US$144 |
J
F
M
A
M
J
J
A
Sept · US$156
S
O
N
D
Most expensive: April (~US$347)
Cheapest: January (~US$141)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Dining
You can enjoy a meal at the restaurant serving the guests of Hyatt House Augusta Downtown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Location
With a stay at Hyatt House Augusta Downtown in Augusta (Downtown Augusta), you'll be within a 5-minute walk of Sacred Heart Cultural Center and Springfield Village Park. This hotel is 0.4 mi (0.6 km) from Georgia Cyber Innovation & Training Center and 0.5 mi (0.7 km) from Morris Museum of Art.
What's nearby
Sacred Heart Cultural Center(0.2 Miles)
Springfield Village Park(0.2 Miles)
Georgia Cyber Innovation & Training Center(0.4 Miles)
Gensheer's Studios & Gallery(0.4 Miles)
Augusta Convention Center(0.5 Miles)
Morris Museum of Art(0.5 Miles)
Augusta Riverwalk(0.5 Miles)
Augusta Canal(0.5 Miles)
Meadow Garden(0.6 Miles)
Augusta Canal Discovery Center(0.6 Miles)
University Hospital Business Center(0.6 Miles)
Augusta Imperial Theatre(0.6 Miles)
Confederate Monument(0.7 Miles)
Miller Theater(0.7 Miles)
Jessye Norman Amphitheater(0.7 Miles)
The nearest major airport is Augusta Regional Airport (AGS)(9.2 Miles)
Parking
Restaurant
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Location
1268 Broad Street, Downtown Augusta, Augusta, Georgia, United States of America
Sacred Heart Cultural Center (0.2 Miles)
Springfield Village Park (0.2 Miles)
Georgia Cyber Innovation & Training Center (0.4 Miles)
Gensheer's Studios & Gallery (0.4 Miles)
Augusta Convention Center (0.5 Miles)
Morris Museum of Art (0.5 Miles)
Room options
1
Suite, 2 Bedrooms, Accessible (1 King Bed, 2 Queen Beds)
Room details
1 Extra-Large Double Bed
Sleeps 8
778 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Studio Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
424 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Suite, 1 Bedroom, Accessible (1 Kingbed & Sofabed)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
370 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Studio Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
424 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
474 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Room, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 2
310 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds)
Room details
1 Large Double Bed
Sleeps 8
753 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
310 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 4
310 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8.7
Fabulous
Based on 1,001 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Hyatt House Augusta Downtown draws strong praise for friendly staff, clean, comfortable rooms, and a popular free breakfast, plus a convenient downtown location with easy access to restaurants, a parking garage, and a rooftop bar.
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What guests think
Across recent reviews, Hyatt House Augusta Downtown draws strong praise for friendly staff, clean, comfortable rooms, and a popular free breakfast, plus a convenient downtown location with easy access to restaurants, a parking garage, and a rooftop bar.
Several guests report thin walls and disruptive noise from neighboring rooms, the rooftop venue, or nearby trains. There are also recurring maintenance complaints, including plumbing problems, hot water or AC failures, and bathroom doors that do not close, along with occasional lapses in housekeeping or billing communication. While many like the central setting, some find the surrounding area gritty at night, and note paid garage parking and occasional rooftop closures for private events. Expect a comfortable, well-located stay with standout service and breakfast, but check room condition and noise tolerance.
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AI-generated summary based on recent guest reviews
Facilities
The rooftop bar and views are a highlight, though it can be closed for private events and noise sometimes carries. The parking garage is convenient but paid, and the gym is well equipped; building security feels solid.
Related guest reviews
10
Karl
17 Sept 2023
·
Stayed 1 night
The hotel was very clean, quiet, and very secure. It also has a great rooftop bar!
The hotel was very clean, quiet, and very secure. It also has a great rooftop bar!
10
Nelle
31 Dec 2023
·
Stayed 4 nights
Our family booked a room for a week while watching a relative in a hospital ICU nearby. Several of us cycled in and out of the room during this process, and all of us were very happy with Hyatt House. It was very convenient, had nice facilities, and best of all a kind and professional staff. The parking in their garage was very easy and made our group of (mostly) women feel safe, especially since we were coming and going at odd hours. As may be expected in a downtown area, there are homeless encampments nearby, so if you are leery of that beware. The flip side of that is that the downtown area appears the be going through a process of revitalization, and there are neat shops and restaurants nearby as well. (Shoutout to Farmhaus for delicious burgers) We feel very fortunate to have booked this jewel for our stay, and a fraught family situation was made easier by having a clean reliable place staffed by kind people to return to between shifts at the hospital.
Our family booked a room for a week while watching a relative in a hospital ICU nearby. Several of us cycled in and out of the room during this process, and all of us were very happy with Hyatt House. It was very convenient, had nice facilities, and best of all a kind and professional staff. The parking in their garage was very easy and made our group of (mostly) women feel safe, especially since we were coming and going at odd hours. As may be expected in a downtown area, there are homeless encampments nearby, so if you are leery of that beware. The flip side of that is that the downtown area appears the be going through a process of revitalization, and there are neat shops and restaurants nearby as well. (Shoutout to Farmhaus for delicious burgers) We feel very fortunate to have booked this jewel for our stay, and a fraught family situation was made easier by having a clean reliable place staffed by kind people to return to between shifts at the hospital.
10
Robyn
26 Sept 2025
·
Stayed 2 nights
Check in and out process was quick and everyone was very nice. The breakfast was great and had a lot of options. The rooftop bar and grill was my favorite part!
Check in and out process was quick and everyone was very nice. The breakfast was great and had a lot of options. The rooftop bar and grill was my favorite part!
10
Shayla
18 Jun 2025
·
Stayed 1 night
I always love staying at the Hyatt! I love the spacious suites, very quiet and easy parking in the parking deck. There’s always plenty of parking and i like how I can park close to the lobby entrance. The property is also very secure. You need to use your room key to access the floors. And the gym is nice too and has all the equipment I need. I love that check out is at noon instead of 11am. And lastly, with it being downtown off Broad Street you can quickly get to North Augusta, Washington Road, South Augusta and the interstates. Always an enjoyable stay when I stay at the Hyatt!
I always love staying at the Hyatt! I love the spacious suites, very quiet and easy parking in the parking deck. There’s always plenty of parking and i like how I can park close to the lobby entrance. The property is also very secure. You need to use your room key to access the floors. And the gym is nice too and has all the equipment I need. I love that check out is at noon instead of 11am. And lastly, with it being downtown off Broad Street you can quickly get to North Augusta, Washington Road, South Augusta and the interstates. Always an enjoyable stay when I stay at the Hyatt!
10
Recardo
3 Aug 2025
·
Stayed 1 night
The property was Nice located in downtown area convenience for walking, the only thing I didn't like is you had to pay for parking in the Hotel's parking Garage I believe if you have gest at your hotel you shouldn't charge them to park there!
The property was Nice located in downtown area convenience for walking, the only thing I didn't like is you had to pay for parking in the Hotel's parking Garage I believe if you have gest at your hotel you shouldn't charge them to park there!
10
zoey
11 Aug 2025
·
Stayed 1 night
Everything was amazing. Friendly staff and check in was a breeze. Property was very clean and parking garage was convenient.
Everything was amazing. Friendly staff and check in was a breeze. Property was very clean and parking garage was convenient.
10
Harrece
8 Sept 2025
·
Stayed 2 nights
Great hotel private parking $7 a day
Great hotel private parking $7 a day
8
jeffrey j.
30 Jun 2025
·
Stayed 1 night
Helpful and friendly staff, the lobby was small and underwhelming. The rooftop bar/restaurant was nice. Not many snacks available for purchase (when the restaurant is not open). The room was a little small considering the price. The exercise room is 24 hours and has excellent equipment. The building is relatively new, however is showing sings of wear and tear. Overall it was a nice experience and I would consider staying there again, however I thought there would be more of a "wow" factor to this hotel.
Helpful and friendly staff, the lobby was small and underwhelming. The rooftop bar/restaurant was nice. Not many snacks available for purchase (when the restaurant is not open). The room was a little small considering the price. The exercise room is 24 hours and has excellent equipment. The building is relatively new, however is showing sings of wear and tear. Overall it was a nice experience and I would consider staying there again, however I thought there would be more of a "wow" factor to this hotel.
8
Rebecca
22 Dec 2022
·
It is a great property and I was very pleased with my stay. The only down side is they do not have a restaurant and bar food is not always available. There are, however, several restaurants close by and walkable.
It is a great property and I was very pleased with my stay. The only down side is they do not have a restaurant and bar food is not always available. There are, however, several restaurants close by and walkable.
8
Michael
24 Dec 2022
·
Stayed 19,344 nights
Nice hotel, friendly greeter at door. parking garage easily accessible and a lot of open parking spots. Roof top bar has terrific view over Broad St. Roof top bar could have been better! Xmas decorations, flame heaters turned ON outside would have been awesome especially for a Friday / Saturday evening business. I requested but it but they weren't turned on while I was there.
Nice hotel, friendly greeter at door. parking garage easily accessible and a lot of open parking spots. Roof top bar has terrific view over Broad St. Roof top bar could have been better! Xmas decorations, flame heaters turned ON outside would have been awesome especially for a Friday / Saturday evening business. I requested but it but they weren't turned on while I was there.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are frequently described as very clean. However, multiple reviews cite lapses such as dirty rooms or bathrooms, strong odors/air fresheners, and occasional maintenance grime.
Related guest reviews
2
Seth
5 Sept 2025
·
Stayed 1 night
Smells like an outhouse in this place. I will never stay here again.
Smells like an outhouse in this place. I will never stay here again.
6
kelly
30 Jul 2025
·
Stayed 2 nights
The property is a bit worn down, but the room was clean. Their use and choice of air freshener is unfortunate. as soon as I walked into the room my eyes watered and I stuffed right up.
The property is a bit worn down, but the room was clean. Their use and choice of air freshener is unfortunate. as soon as I walked into the room my eyes watered and I stuffed right up.
6
Laverne
27 Jul 2024
·
Stayed 3 nights
This property was not cleaned well. The chrome on the elevators is not polished, the door in the room apparently wasn't wiped down. The microwave had grease from previous guest. I wiped it off. Room 621 has a stale odor and the bathroom basin was stopped up. I think the daily maintenance is lacking. I did not think I should be charged $7.00 a day for parking. My room was changed and I appreciate that.
This property was not cleaned well. The chrome on the elevators is not polished, the door in the room apparently wasn't wiped down. The microwave had grease from previous guest. I wiped it off. Room 621 has a stale odor and the bathroom basin was stopped up. I think the daily maintenance is lacking. I did not think I should be charged $7.00 a day for parking. My room was changed and I appreciate that.
10
Angela
28 Jan 2024
·
Stayed 1 night
Very friendly check in. Room was newly remodeled and bed and pillows were comfortable, but the bathroom floor was sticky and something had been spilled/sprayed on the walls. The neighbors were LOUD-not the hotels fault, but the walls are thin. Nice dining options close by. The rooftop bar is pretty. Breakfast was delicious. All and all good for an overnight. I did let management know to deep clean the bathroom.
Very friendly check in. Room was newly remodeled and bed and pillows were comfortable, but the bathroom floor was sticky and something had been spilled/sprayed on the walls. The neighbors were LOUD-not the hotels fault, but the walls are thin. Nice dining options close by. The rooftop bar is pretty. Breakfast was delicious. All and all good for an overnight. I did let management know to deep clean the bathroom.
10
Michael
31 Oct 2025
·
Stayed 1 night
This property is very nice. There's plenty of free parking on the road, so we didn't use the parking garage. The staff was friendly and we checked in without a hitch. Our room was immaculately clean and the bed was one of the most comfortable I've ever slept in.
This property is very nice. There's plenty of free parking on the road, so we didn't use the parking garage. The staff was friendly and we checked in without a hitch. Our room was immaculately clean and the bed was one of the most comfortable I've ever slept in.
6
Stephen
23 Feb 2025
·
Stayed 1 night
Wrong room assigned after they changed it at check in Room was dirty with moldy almonds on the floor Hotel is normally top notch and always clean. Maybe just a bad day for them but it was Definatley bad this time Normally much better
Wrong room assigned after they changed it at check in Room was dirty with moldy almonds on the floor Hotel is normally top notch and always clean. Maybe just a bad day for them but it was Definatley bad this time Normally much better
10
zoey
11 Aug 2025
·
Stayed 1 night
Everything was amazing. Friendly staff and check in was a breeze. Property was very clean and parking garage was convenient.
Everything was amazing. Friendly staff and check in was a breeze. Property was very clean and parking garage was convenient.
6
Susan
4 Mar 2024
·
Stayed 2 nights
The staff was very friendly. The breakfast was very good. They gave you a lot of options. When we arrived, the room they gave us was dirty. The garbage was still full and there was food on the carpet and the carpet was filthy. We asked for another room and they gave it to us with no problem. The second room was better.
The staff was very friendly. The breakfast was very good. They gave you a lot of options. When we arrived, the room they gave us was dirty. The garbage was still full and there was food on the carpet and the carpet was filthy. We asked for another room and they gave it to us with no problem. The second room was better.
10
Gaston
7 Aug 2025
·
Stayed 1 night
The location was great, parking was very easy. The process of check in and check out very fast. Breakfast food was excellent. The room was very spacious and the bathroom very clean. If I need to come to this town again, I will definitely stay here.
The location was great, parking was very easy. The process of check in and check out very fast. Breakfast food was excellent. The room was very spacious and the bathroom very clean. If I need to come to this town again, I will definitely stay here.
10
Timothy
30 Sept 2025
·
Stayed 3 nights
Clean Room, conveniently located, super friendly staff! Great experience!
Clean Room, conveniently located, super friendly staff! Great experience!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, with suite layouts and some nice views. Noise travels through thin walls and from the rooftop or trains, and a few guests found beds firm or scratchy.
Related guest reviews
10
Tory
25 Aug 2024
·
Stayed 1 night
My only negative comments for this stay was that there are alot of nats in the reataurant area and the music was extremely loud from the rooftop bar. My room was on the 7th floor and it took some effort to fall asleep.
My only negative comments for this stay was that there are alot of nats in the reataurant area and the music was extremely loud from the rooftop bar. My room was on the 7th floor and it took some effort to fall asleep.
8
Michael
8 Dec 2023
·
Stayed 2 nights
Place is nice and clean good location downtown. Room was spacious very big shower. Room next door was having a party with music so load the walls were thumping. Notified the front desk and they turned it down for a little while then slowly started going back up until 2am. Got hardly any sleep. Breakfast was a nice spread.
Place is nice and clean good location downtown. Room was spacious very big shower. Room next door was having a party with music so load the walls were thumping. Notified the front desk and they turned it down for a little while then slowly started going back up until 2am. Got hardly any sleep. Breakfast was a nice spread.
10
Peter
24 Sept 2025
·
Stayed 1 night
Easy and helpful check-in, nice large room and excellent breakfast.
Easy and helpful check-in, nice large room and excellent breakfast.
10
Shayla
18 Jun 2025
·
Stayed 1 night
I always love staying at the Hyatt! I love the spacious suites, very quiet and easy parking in the parking deck. There’s always plenty of parking and i like how I can park close to the lobby entrance. The property is also very secure. You need to use your room key to access the floors. And the gym is nice too and has all the equipment I need. I love that check out is at noon instead of 11am. And lastly, with it being downtown off Broad Street you can quickly get to North Augusta, Washington Road, South Augusta and the interstates. Always an enjoyable stay when I stay at the Hyatt!
I always love staying at the Hyatt! I love the spacious suites, very quiet and easy parking in the parking deck. There’s always plenty of parking and i like how I can park close to the lobby entrance. The property is also very secure. You need to use your room key to access the floors. And the gym is nice too and has all the equipment I need. I love that check out is at noon instead of 11am. And lastly, with it being downtown off Broad Street you can quickly get to North Augusta, Washington Road, South Augusta and the interstates. Always an enjoyable stay when I stay at the Hyatt!
6
Keturah
17 Feb 2025
·
Stayed 1 night
Hotel was okay. Beds were hard and sheets were scratchy. No internet TV.
Hotel was okay. Beds were hard and sheets were scratchy. No internet TV.
6
julie
13 Mar 2023
·
Stayed 2 nights
The TRAIN. i known the hotel is not responsible for the train. However people need to know the train is LOUD and it blows the horn ALL NIGHT LONG. I was awakened by the horn throughout the night while I tried to sleep.
The TRAIN. i known the hotel is not responsible for the train. However people need to know the train is LOUD and it blows the horn ALL NIGHT LONG. I was awakened by the horn throughout the night while I tried to sleep.
6
Jordan
19 Feb 2025
·
Stayed 1 night
The staff were nice and professional. A major drawback is that the walls were very thin. I could clearly hear the TV and phone calls in a room next to me, as well as someone coughing and vomiting in the room on the other side of me. I’ve not had this much audibility in any hotel stay prior to my stay here.
The staff were nice and professional. A major drawback is that the walls were very thin. I could clearly hear the TV and phone calls in a room next to me, as well as someone coughing and vomiting in the room on the other side of me. I’ve not had this much audibility in any hotel stay prior to my stay here.
6
Jessica
30 Sept 2025
·
Stayed 1 night
room was clean but the walls are thin
room was clean but the walls are thin
10
Kristin
9 Nov 2023
·
Stayed 1 night
Spacious room
Spacious room
10
Rose
16 Mar 2025
·
Stayed 1 night
Great stay, room super clean. Beds were a little to firm for me. My husband had no trouble with the firmness of the bed.
Great stay, room super clean. Beds were a little to firm for me. My husband had no trouble with the firmness of the bed.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, helpful, and efficient at check-in/out. A minority mention missed housekeeping, billing/receipt issues, or an unhelpful interaction.
Related guest reviews
10
Peter
24 Sept 2025
·
Stayed 1 night
Easy and helpful check-in, nice large room and excellent breakfast.
Easy and helpful check-in, nice large room and excellent breakfast.
8
Sandra
25 Sept 2025
·
Stayed 3 nights
I did not receive my bill when I check out on the 24 September 2025 and I haven’t seen one in my email. That’s the only problem I have.
I did not receive my bill when I check out on the 24 September 2025 and I haven’t seen one in my email. That’s the only problem I have.
10
Erika
11 Dec 2025
·
Stayed 1 night
Great customer service, great parking space
Great customer service, great parking space
10
patricia
13 Jan 2025
·
Stayed 4 nights
Everyone was very nice, the omlet was super good. Only problem the card i held reservation was charged not the one I gave them and asked it to be used the night we got there. The lady at the desk when i check in Wednesday night said it wouldn't charge my debit but it did. The super nuce lady at checkout was supposed to see about getting us refunded from debit and put on charge card. Need help still no refund.
Everyone was very nice, the omlet was super good. Only problem the card i held reservation was charged not the one I gave them and asked it to be used the night we got there. The lady at the desk when i check in Wednesday night said it wouldn't charge my debit but it did. The super nuce lady at checkout was supposed to see about getting us refunded from debit and put on charge card. Need help still no refund.
4
Sheila
16 Nov 2025
·
Stayed 2 nights
The toilet was wobbly and the sink did not drain well. When I told them about it, they said maintenance would take a look. When I got back to my room that evening everything was still the same. Also, they took my took my room key when I checked out and I was unable to get to my car on the 2nd floor parking garage. I had to ask someone that worked there to help me get to the 2nd level parking garage. I never had to give up my key before. I also was told that they could not give me a receipt. I told them that I also had parking charges. She said the receipt would only show the parking charges. I have never had these issues when I have stayed here before. I always received a receipt when asked with all charges. Now I have a $30 incidental, $96.56 room and a $126.56 room charge on my card. I think next time I’m in Augusta, GA, I will stay somewhere else.
The toilet was wobbly and the sink did not drain well. When I told them about it, they said maintenance would take a look. When I got back to my room that evening everything was still the same. Also, they took my took my room key when I checked out and I was unable to get to my car on the 2nd floor parking garage. I had to ask someone that worked there to help me get to the 2nd level parking garage. I never had to give up my key before. I also was told that they could not give me a receipt. I told them that I also had parking charges. She said the receipt would only show the parking charges. I have never had these issues when I have stayed here before. I always received a receipt when asked with all charges. Now I have a $30 incidental, $96.56 room and a $126.56 room charge on my card. I think next time I’m in Augusta, GA, I will stay somewhere else.
10
Leanne
24 May 2024
·
Stayed 1 night
We had to stay 5 nights at the Hyatt House due to a medical emergency in the family. We couldn’t have been happier with the property. The rooms were nice and super clean. The front desk guy David was so nice and helpful with restaurant recommendations and things to do. I would definitely recommend this hotel and if I’m ever back in downtown Augusta I know where I’m staying.
We had to stay 5 nights at the Hyatt House due to a medical emergency in the family. We couldn’t have been happier with the property. The rooms were nice and super clean. The front desk guy David was so nice and helpful with restaurant recommendations and things to do. I would definitely recommend this hotel and if I’m ever back in downtown Augusta I know where I’m staying.
6
Elizabeth
31 Dec 2024
·
Stayed 2 nights
No house keeping service during our stay and we were not notified
No house keeping service during our stay and we were not notified
10
Sherry E
12 Feb 2025
·
Stayed 1 night
Incredibly friendly and helpful staff. Very comfortable and clean room. Breakfast was also really good with lots of variety.
Incredibly friendly and helpful staff. Very comfortable and clean room. Breakfast was also really good with lots of variety.
10
Jesse
30 Sept 2025
·
Stayed 1 night
The staff was engaged and friendly. I thought the breakfast bar was outstanding.
The staff was engaged and friendly. I thought the breakfast bar was outstanding.
2
Jay
28 Dec 2023
·
Stayed 1 night
Being Dec 24th, I booked this room for my son and daughter in law since our house is small. They were visiting for Christmas. When I went to check-in @ 1:00 PM, the lady at the front desk was very rude. I know the place was not full because the rates were too cheap. I was trying to help my son and check in early. The lady said I couldn't and there would be a $25 early check in fee. In September, my wife and I had a horrible stay in Atlanta at the Hyatt. I might be done with Hyatt! Treat me like this and I may be one person, but I'll do my part to let folks know that Hyatt apparently doesn't want my business.
Being Dec 24th, I booked this room for my son and daughter in law since our house is small. They were visiting for Christmas. When I went to check-in @ 1:00 PM, the lady at the front desk was very rude. I know the place was not full because the rates were too cheap. I was trying to help my son and check in early. The lady said I couldn't and there would be a $25 early check in fee. In September, my wife and I had a horrible stay in Atlanta at the Hyatt. I might be done with Hyatt! Treat me like this and I may be one person, but I'll do my part to let folks know that Hyatt apparently doesn't want my business.
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AI-generated summary based on recent guest reviews
Location
Downtown location is walkable to restaurants, shops, and venues, and handy for events. Several guests note a gritty feel late at night with homeless presence, though the hotel itself feels secure.
Related guest reviews
10
Nelle
31 Dec 2023
·
Stayed 4 nights
Our family booked a room for a week while watching a relative in a hospital ICU nearby. Several of us cycled in and out of the room during this process, and all of us were very happy with Hyatt House. It was very convenient, had nice facilities, and best of all a kind and professional staff. The parking in their garage was very easy and made our group of (mostly) women feel safe, especially since we were coming and going at odd hours. As may be expected in a downtown area, there are homeless encampments nearby, so if you are leery of that beware. The flip side of that is that the downtown area appears the be going through a process of revitalization, and there are neat shops and restaurants nearby as well. (Shoutout to Farmhaus for delicious burgers) We feel very fortunate to have booked this jewel for our stay, and a fraught family situation was made easier by having a clean reliable place staffed by kind people to return to between shifts at the hospital.
Our family booked a room for a week while watching a relative in a hospital ICU nearby. Several of us cycled in and out of the room during this process, and all of us were very happy with Hyatt House. It was very convenient, had nice facilities, and best of all a kind and professional staff. The parking in their garage was very easy and made our group of (mostly) women feel safe, especially since we were coming and going at odd hours. As may be expected in a downtown area, there are homeless encampments nearby, so if you are leery of that beware. The flip side of that is that the downtown area appears the be going through a process of revitalization, and there are neat shops and restaurants nearby as well. (Shoutout to Farmhaus for delicious burgers) We feel very fortunate to have booked this jewel for our stay, and a fraught family situation was made easier by having a clean reliable place staffed by kind people to return to between shifts at the hospital.
10
shad or Chris
11 May 2024
·
Stayed 1 night
Some sketchiness on the street in the late-night hours (10 and later) but the hotel itself seemed safe and secure. We parked in the hotel multilevel parking garage and that seemed safe. Was really convenient to the downtown area (we were in town for a show at the Imperial Theater) and the complimentary breakfast was THE BEST I have ever had!
Some sketchiness on the street in the late-night hours (10 and later) but the hotel itself seemed safe and secure. We parked in the hotel multilevel parking garage and that seemed safe. Was really convenient to the downtown area (we were in town for a show at the Imperial Theater) and the complimentary breakfast was THE BEST I have ever had!
10
Gypsy
12 Sept 2025
·
Stayed 2 nights
Staff is amazing, hotel is amazing, restaurant is amazing. It’s the area when you come out of the parking garage that is a little shady. We will definitely stay again very soon.
Staff is amazing, hotel is amazing, restaurant is amazing. It’s the area when you come out of the parking garage that is a little shady. We will definitely stay again very soon.
10
Suresh
6 Aug 2025
·
Stayed 3 nights
The facility was centrally located in downtown and in the street with all the restaurants. The breakfast options were good.
The facility was centrally located in downtown and in the street with all the restaurants. The breakfast options were good.
10
Sid
24 Aug 2025
·
Stayed 1 night
I booked the room on a last minute business trip extension. They gave me a king suite with a full kitchen. The hotel is very convenient to downtown Augusta and walkable to many dining & shopping options.
I booked the room on a last minute business trip extension. They gave me a king suite with a full kitchen. The hotel is very convenient to downtown Augusta and walkable to many dining & shopping options.
8
Stephen
16 Jul 2025
·
Stayed 2 nights
I loved the hotel overall and found the location convenient but felt like it was overpriced for the area. There are many abandoned buildings as well as a few homeless sleeping in doorways. I didn’t feel unsafe but did question why I paid a premium for the location after getting there.
I loved the hotel overall and found the location convenient but felt like it was overpriced for the area. There are many abandoned buildings as well as a few homeless sleeping in doorways. I didn’t feel unsafe but did question why I paid a premium for the location after getting there.
10
Gary
1 Jun 2025
·
Stayed 1 night
Great hotel to stay when attending an Augusta Greenjackets baseball game. Walkable to save long lines to park. Great room and tasty breakfast.
Great hotel to stay when attending an Augusta Greenjackets baseball game. Walkable to save long lines to park. Great room and tasty breakfast.
8
Susan
8 Sept 2023
·
Stayed 2 nights
Location is a little sketchy. When we pulled into the parking lot a homeless guy came up right to our car and followed us to hotel entrance. Very uncomfortable and threatening Once we were in the hotel we felt safe.
Location is a little sketchy. When we pulled into the parking lot a homeless guy came up right to our car and followed us to hotel entrance. Very uncomfortable and threatening Once we were in the hotel we felt safe.
10
Leanne
26 May 2025
·
Stayed 1 night
Great stay in downtown Augusta. Close to plenty of restaurants and shops. Love the Hyatt House
Great stay in downtown Augusta. Close to plenty of restaurants and shops. Love the Hyatt House
10
Charnelle
25 Feb 2024
·
Stayed 1 night
Great location , wonderful staff
Great location , wonderful staff
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AI-generated summary based on recent guest reviews
Dining
Breakfast is a consistent highlight with good variety and quality. The rooftop bar is popular, but food/selection can be limited or overpriced and it is sometimes closed for private events.
Related guest reviews
10
Milinda
8 Aug 2023
·
Stayed 1 night
The front desk staff was amazing and accomodating. We had a family member in the hospital and had to keep extending our stay and they were so helpful. Our experience at the roof top bar was mixed, the bar tender was absolutely fabulous but the food was terrible. There were only 8 items on the menu and they didn't have two of the eight items offered. I ordered soup and it was cold. Our room was fabulous and clean, we loved it.
The front desk staff was amazing and accomodating. We had a family member in the hospital and had to keep extending our stay and they were so helpful. Our experience at the roof top bar was mixed, the bar tender was absolutely fabulous but the food was terrible. There were only 8 items on the menu and they didn't have two of the eight items offered. I ordered soup and it was cold. Our room was fabulous and clean, we loved it.
10
Peter
24 Sept 2025
·
Stayed 1 night
Easy and helpful check-in, nice large room and excellent breakfast.
Easy and helpful check-in, nice large room and excellent breakfast.
10
Robyn
26 Sept 2025
·
Stayed 2 nights
Check in and out process was quick and everyone was very nice. The breakfast was great and had a lot of options. The rooftop bar and grill was my favorite part!
Check in and out process was quick and everyone was very nice. The breakfast was great and had a lot of options. The rooftop bar and grill was my favorite part!
10
Robert
29 Aug 2025
·
Stayed 1 night
Nice place and good service. Excellent breakfast bar
Nice place and good service. Excellent breakfast bar
10
Scott
22 Jan 2025
·
Stayed 1 night
Easy check-in with competent staff. Based on appearance, this is a seemingly new/newly renovated property. Very clean and comfortable room, decent gym. Breakfast was the only downside, food was ok at best.
Easy check-in with competent staff. Based on appearance, this is a seemingly new/newly renovated property. Very clean and comfortable room, decent gym. Breakfast was the only downside, food was ok at best.
4
Andrew
10 Jun 2024
·
Stayed 1 night
property stuck out like a sore thumb it is not a safe feeling neighborhood. Room was small feeling . Bed was uncomfortable. especially at this price point and hotel was quite noisy for the limited number of people staying there. Breakfast was ice cold and the food tasted quite processed. Tried the eggs and potatoes both were ice cold. Sausage looked unapetizing. settled for some fruit and a bagel. Glad it was a one night stay and will not return to this Hyatt.
property stuck out like a sore thumb it is not a safe feeling neighborhood. Room was small feeling . Bed was uncomfortable. especially at this price point and hotel was quite noisy for the limited number of people staying there. Breakfast was ice cold and the food tasted quite processed. Tried the eggs and potatoes both were ice cold. Sausage looked unapetizing. settled for some fruit and a bagel. Glad it was a one night stay and will not return to this Hyatt.
10
Rebecca
6 Mar 2024
·
Stayed 3 nights
Clean, friendly staff, wonderful breakfast buffet with many selections.
Clean, friendly staff, wonderful breakfast buffet with many selections.
10
Gaston
7 Aug 2025
·
Stayed 1 night
The location was great, parking was very easy. The process of check in and check out very fast. Breakfast food was excellent. The room was very spacious and the bathroom very clean. If I need to come to this town again, I will definitely stay here.
The location was great, parking was very easy. The process of check in and check out very fast. Breakfast food was excellent. The room was very spacious and the bathroom very clean. If I need to come to this town again, I will definitely stay here.
8
Rebecca
22 Dec 2022
·
It is a great property and I was very pleased with my stay. The only down side is they do not have a restaurant and bar food is not always available. There are, however, several restaurants close by and walkable.
It is a great property and I was very pleased with my stay. The only down side is they do not have a restaurant and bar food is not always available. There are, however, several restaurants close by and walkable.
10
Jesse
30 Sept 2025
·
Stayed 1 night
The staff was engaged and friendly. I thought the breakfast bar was outstanding.
The staff was engaged and friendly. I thought the breakfast bar was outstanding.
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AI-generated summary based on recent guest reviews
10
Ramona
3 weeks ago
·
Stayed 1 night
Everything was amazing even the food was good.
Everything was amazing even the food was good.
10
Cindy
3 weeks ago
·
Stayed 1 night
Great customer service-the staff are always so professional and go over and beyond!
Great customer service-the staff are always so professional and go over and beyond!
10
Janice
4 weeks ago
·
Stayed 1 night
EXCELLENT SERVICE AND STAFF
EXCELLENT SERVICE AND STAFF
10
Dale
17 Aug 2026
·
Stayed 2 nights
Had a good stay here. The hotel is in good shape overall. My room was clean, but not perfect. Some noticeable wear and tear that comes with use and age. There is a parking fee if you want to use the garage, otherwise you have to park on the street. Now, on to the best part of my stay. The breakfast is excellent! They had made to order omelets and plenty of other items to choose from. Even had salmon with all the toppings like capers and copped red onion. And, oh my, the grits were delicious. Just perfect! This was not your typical free hotel breakfast. Way better. If my travels ever take me back to Augusta, Georgia, I will be staying here again.
Had a good stay here. The hotel is in good shape overall. My room was clean, but not perfect. Some noticeable wear and tear that comes with use and age. There is a parking fee if you want to use the garage, otherwise you have to park on the street. Now, on to the best part of my stay. The breakfast is excellent! They had made to order omelets and plenty of other items to choose from. Even had salmon with all the toppings like capers and copped red onion. And, oh my, the grits were delicious. Just perfect! This was not your typical free hotel breakfast. Way better. If my travels ever take me back to Augusta, Georgia, I will be staying here again.
10
Cindy
7 Aug 2026
·
Stayed 2 nights
Our stay was excellent and the staff are amazingly professional!
Our stay was excellent and the staff are amazingly professional!
FAQs about Hyatt House Augusta Downtown
Is parking available at the property?
Self parking is available on-site for a fee of USD 7 per night. Parking is limited, and a reservation is not required.
Does the hotel allow pets?
Pets are not allowed at the property, but service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 16:00 until 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer?
The property features limited wheelchair accessibility, including accessible parking and public areas.
What is the location of the hotel in relation to local attractions?
The hotel is located in Downtown Augusta, within a 10-minute drive of Augusta National Golf Club and Springfield Village Park. It is 0.3 miles from Sacred Heart Cultural Center and 0.4 miles from Springfield Village Park. Public transport availability is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 184.45244630722047USD
- 2026-09-17: 170.10192957780455USD
- 2026-09-18: 169.8235062964325USD
- 2026-09-19: 213.51553862672424USD
- 2026-09-20: 184.16584337861633USD
- 2026-09-21: 173.24988520613098USD
- 2026-09-22: 153.25695323339843USD
- 2026-09-23: 246.13474571684264USD
- 2026-09-24: 233.77873174890135USD
- 2026-09-25: 348.1530049795837USD
- 2026-09-26: NO DATA
- 2026-09-27: 316.6539366470337USD
- 2026-09-28: 151.1489337830353USD
- 2026-09-29: 170.91931629595948USD
- 2026-09-30: 152.40626992126465USD
- 2026-10-01: 183.78432501457215USD
- 2026-10-02: 261.2583354438629USD
- 2026-10-03: 308.00673587490843USD
- 2026-10-04: 147.96279479075622USD
- 2026-10-05: 148.8706830876007USD
- 2026-10-06: 147.96279479075622USD
- 2026-10-07: 147.96279479075622USD
- 2026-10-08: 147.96279479075622USD
- 2026-10-09: 193.7347520228882USD
- 2026-10-10: 206.67029487298583USD
- 2026-10-11: 143.98263449661255USD
- 2026-10-12: 144.72255978032683USD
- 2026-10-13: 144.97767019132232USD
- 2026-10-14: 165.87355990266417USD
- 2026-10-15: 261.3976346610718USD
- 2026-10-16: 165.45245695030212USD
- 2026-10-17: 165.45245695030212USD
- 2026-10-18: 148.8706830876007USD
- 2026-10-19: 149.90235204180908USD
- 2026-10-20: 151.98716371362303USD
- 2026-10-21: 153.01881515252686USD
- 2026-10-22: 169.58408959832764USD
- 2026-10-23: 192.74965626351928USD
- 2026-10-24: 207.94395527507018USD
- 2026-10-25: 147.96279479075622USD
- 2026-10-26: 158.77940615574647USD
- 2026-10-27: 150.94475787771606USD
- 2026-10-28: 150.94475787771606USD
- 2026-10-29: 158.77940615574647USD
- 2026-10-30: 148.8706830876007USD
- 2026-10-31: 147.96279479075622USD
- 2026-11-01: 147.96279479075622USD
- 2026-11-02: 148.8706830876007USD
- 2026-11-03: 148.8706830876007USD
- 2026-11-04: 149.95288369548035USD
- 2026-11-05: 147.96279479075622USD
- 2026-11-06: 148.8706830876007USD
- 2026-11-07: 158.77940615574647USD
- 2026-11-08: 148.8706830876007USD
- 2026-11-09: 148.8706830876007USD
- 2026-11-10: 150.94475787771606USD
- 2026-11-11: 149.90235204180908USD
- 2026-11-12: 148.9578392431183USD
- 2026-11-13: 149.90235204180908USD
- 2026-11-14: 148.9578392431183USD
- 2026-11-15: 147.96279479075622USD
- 2026-11-16: 154.71627586387635USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- Self parking fee: USD 7 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Activities
Golf course (nearby)
Outdoor Fireplace
Outdoor Furniture
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free wi-fi