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Hotel Zendero Tulum

US$72

/ night

Avg. for September

Hotel Zendero Tulum - Image 1

Hotel Zendero Tulum - Room

Hotel Zendero Tulum - Room

Hotel Zendero Tulum - View from room

Hotel Zendero Tulum - Reception

Prices for Hotel Zendero Tulum

Select dates to see prices and availability

US$72

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Zendero Tulum average US$30 in the cheapest month (October) and US$78 in the most expensive month (January), based on the last 12 months.

Average nightly price at Hotel Zendero Tulum by month, last 12 months (USD)
Month	Average price
January	US$78
February	US$44
March	US$56
April	US$54
May	US$42
June	US$33
July	US$35
August	US$36
September	US$72
October	US$30
November	US$52
December	US$75

Most expensive: January (~US$78)

Cheapest: October (~US$30)

About this property

Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the beach shutt...

Location

Venus Oriente, Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico

Hunab Lifestyle Center (0.6 Miles)

Dos Aguas Park (0.7 Miles)

Jaguar Park (0.9 Miles)

Hospital de Tulum (1.1 Miles)

Cenote Calavera (1.2 Miles)

Tulum National Park (1.5 Miles)

More location info

Room options

15

Standard Room, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 4

129 ft²

Air Conditioning

Wi-Fi (Free)

TV

18

Superior Room, 1 Queen Bed

Room details

1 Large Double Bed

Sleeps 2

108 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

14

Junior Room, 1 King Bed with Sofa Bed

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

215 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Hotel Zendero Tulum

7.8

Good

Based on 309 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Zendero Tulum, travelers highlight a friendly staff, comfortable rooms, and a central location near downtown, while noting recurring drawbacks like a very simple breakfast, an unevenly maintained rooftop pool, weak Wi-Fi, and difficult, flood-prone access roads.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Hotel Zendero Tulum, travelers highlight a friendly staff, comfortable rooms, and a central location near downtown, while noting recurring drawbacks like a very simple breakfast, an unevenly maintained rooftop pool, weak Wi-Fi, and difficult, flood-prone access roads.

Some guests reported AC leaks, intermittent hot water, musty odors, and occasional noise from nearby nightlife. A minority encountered reservation or check-in disputes and room assignment issues; best for travelers who want a straightforward base and can tolerate occasional quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the rooftop terrace and small pool, though several note dirty or poorly maintained water and occasional maintenance issues. On-site parking is a plus.

Related guest reviews

10

Tomas

12 Jul 2024

·

Stayed 1 night

La atencion excelente, las habitaciones limpias y las camas confortables, cuentan con frigobar. La piscina es muy bonita en el roof. Tiene estacionamiento lo cual hace que no batalles para estacionarte. Esta cerca del super selecto y en la avenida que da a las playas. La calle de acceso al hotel no esta buena, cuando llueve es lodazal pero eso ya es cosa del municipio.

La atencion excelente, las habitaciones limpias y las camas confortables, cuentan con frigobar. La piscina es muy bonita en el roof. Tiene estacionamiento lo cual hace que no batalles para estacionarte. Esta cerca del super selecto y en la avenida que da a las playas. La calle de acceso al hotel no esta buena, cuando llueve es lodazal pero eso ya es cosa del municipio.

6

Curtis

9 Feb 2023

·

Stayed 3 nights

The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero

The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero

10

MIGUEL

24 Nov 2023

·

Stayed 3 nights

Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.

Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.

2

Anne

26 Feb 2023

·

Stayed 3 nights

I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?

I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?

6

Steven

14 Feb 2023

·

Stayed 3 nights

Poolen var sat ud af drift/ rensning og manglede MEGET vand Penge boxen var væk/ brækket ud af vægen. Fik dog byttet til et mindre værelse.

Poolen var sat ud af drift/ rensning og manglede MEGET vand Penge boxen var væk/ brækket ud af vægen. Fik dog byttet til et mindre værelse.

8

Geoffrey

31 Aug 2023

·

Stayed 1 night

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.

6

Søren

28 Dec 2022

·

Stayed 2 nights

Fordele: Dejlig tagterrasse med lille pool, central beliggenhed, virkelig god morgenmad inkl i prisen. Ulemper : larm fra natklubber hele natten, muggen lugt på værelset (det gælder mange hoteller i Mexico) og mange myg.

Fordele: Dejlig tagterrasse med lille pool, central beliggenhed, virkelig god morgenmad inkl i prisen. Ulemper : larm fra natklubber hele natten, muggen lugt på værelset (det gælder mange hoteller i Mexico) og mange myg.

8

Yeli

16 Feb 2023

·

Stayed 2 nights

la habitación es sencilla pero cómoda tiene todo lo necesario para un par de noches, el desayuno cumple con lo necesario. Lo que no me gustó fue la piscina ya que el agua estaba muy turbia, se ve que tenía varios días que no la limpiaban y es una pena ya que esa área está muy linda

la habitación es sencilla pero cómoda tiene todo lo necesario para un par de noches, el desayuno cumple con lo necesario. Lo que no me gustó fue la piscina ya que el agua estaba muy turbia, se ve que tenía varios días que no la limpiaban y es una pena ya que esa área está muy linda

10

Valeria Juarez

8 Jul 2024

·

Stayed 1 night

Me gusta que el lugar sea tan tranquilo, el personal da excelente atención. La alberca está muy limpia y la azotea es muy cómoda.

Me gusta que el lugar sea tan tranquilo, el personal da excelente atención. La alberca está muy limpia y la azotea es muy cómoda.

6

Elaine

2 Mar 2024

·

Stayed 1 night

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but others mentioned musty odors, blocked showers, missed towels, or no hot water; one noted untidy outdoor areas. Housekeeping may require requests.

Related guest reviews

6

LORENZO

14 Jan 2025

·

Stayed 1 night

EN GENERAL BIEN, ME FALTO TOALLA PARA BAÑARME

EN GENERAL BIEN, ME FALTO TOALLA PARA BAÑARME

4

Michele

23 Jan 2023

·

Camere standard e fin qui nessun problema, in linea con il prezzo, personale gentile, colazione scarsa e non sempre completa, ma la cosa peggiore è il non avere acqua calda, diciamo che tutti i servizi sono un optional, e questo non è per nulla buono

Camere standard e fin qui nessun problema, in linea con il prezzo, personale gentile, colazione scarsa e non sempre completa, ma la cosa peggiore è il non avere acqua calda, diciamo che tutti i servizi sono un optional, e questo non è per nulla buono

10

Shaynel

29 Jul 2023

·

Stayed 1 night

The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel

The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel

8

Paloma Alejandra

16 Nov 2025

·

Stayed 1 night

Todo muy limpio y fueron muy amables pero no hubo agua caliente para bañarnos, ni por la noche ni por la mañana

Todo muy limpio y fueron muy amables pero no hubo agua caliente para bañarnos, ni por la noche ni por la mañana

8

Jason

19 Sept 2023

·

Stayed 2 nights

Muy bonito el hotel, buena atención y bonitas habitaciones. Buena cama y baño. El area común esta bonita con su piscina. Tienen que revisar el desayuno, ofrecer solo jugo y café con dos tostadas mejor no incluir. Si pides huevos a la carta te cobran $150 mexicanos. Demasiado!!!! Las habitaciones no las limpian a menos que lo solicites, tomar en cuenta.

Muy bonito el hotel, buena atención y bonitas habitaciones. Buena cama y baño. El area común esta bonita con su piscina. Tienen que revisar el desayuno, ofrecer solo jugo y café con dos tostadas mejor no incluir. Si pides huevos a la carta te cobran $150 mexicanos. Demasiado!!!! Las habitaciones no las limpian a menos que lo solicites, tomar en cuenta.

10

Valeria Juarez

27 Jun 2024

·

Stayed 2 nights

Tuve un buen descanso, el lugar es muy acogedor y cómodo, es muy accesible llegar. Lo único es que por las lluvias la calle estaba muy inundada y con charcos. La habitación estaba limpia y fresca, el único detalle fue que cuando llegue mi habitación estaba ocupada, así que me asignaron una nueva pero el AC tenía una fuga de agua y no dejo de gotear toda la noche. Al día siguiente me cambiaron de habitación. El baño muy limpio pero la regadera de las dos habitaciones que me asignaron estaban tapadas, requieren mantenimiento. Sin duda recomiendo el lugar, sólo sugiero tener más atención con el mantenimiento de infraestructura.

Tuve un buen descanso, el lugar es muy acogedor y cómodo, es muy accesible llegar. Lo único es que por las lluvias la calle estaba muy inundada y con charcos. La habitación estaba limpia y fresca, el único detalle fue que cuando llegue mi habitación estaba ocupada, así que me asignaron una nueva pero el AC tenía una fuga de agua y no dejo de gotear toda la noche. Al día siguiente me cambiaron de habitación. El baño muy limpio pero la regadera de las dos habitaciones que me asignaron estaban tapadas, requieren mantenimiento. Sin duda recomiendo el lugar, sólo sugiero tener más atención con el mantenimiento de infraestructura.

2

Gustavo

26 Jan 2025

·

Stayed 1 night

Very dirty outside

Very dirty outside

10

Israel

20 May 2024

·

Stayed 1 night

The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.

The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.

10

Naomi

25 Mar 2024

·

Stayed 4 nights

Es súper cómodo, el personal muy amable y siempre apoyándote en lo que necesites. Habitaciones limpias y cómodas

Es súper cómodo, el personal muy amable y siempre apoyándote en lo que necesites. Habitaciones limpias y cómodas

6

Elaine

2 Mar 2024

·

Stayed 1 night

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet for many, but some experienced AC failures or leaks, weak Wi-Fi, compact layouts, or noise from nearby clubs.

Related guest reviews

6

Arturo

21 Mar 2024

·

Stayed 2 nights

Ac didn’t work bad experience

Ac didn’t work bad experience

8

Leticia López

1 Jan 2024

·

Stayed 6 nights

La habitación no tenia una mesa, es necesaria. Y al ser para 3m personas se esperaba un poco mas grande. La terraza hermosa y comoda. La atencion muy buena de todos, en especial de Ivette.

La habitación no tenia una mesa, es necesaria. Y al ser para 3m personas se esperaba un poco mas grande. La terraza hermosa y comoda. La atencion muy buena de todos, en especial de Ivette.

6

Curtis

9 Feb 2023

·

Stayed 3 nights

The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero

The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero

6

María Paz

5 Apr 2022

·

Stayed 5 nights

Según la descripción del hotel, la habitación venía con frigobar y secador de pelo que no lo tenían disponible para mi habitación porque estaban ocupados en otras. El último día de mi estancia nos enteramos que regalaban 2 aguas por día y a nosotras jamás nos las entregaron, hasta que nos enteramos por otro huésped y lo solicitamos (pero ya era nuestro último día). En general, las instalaciones bien.

Según la descripción del hotel, la habitación venía con frigobar y secador de pelo que no lo tenían disponible para mi habitación porque estaban ocupados en otras. El último día de mi estancia nos enteramos que regalaban 2 aguas por día y a nosotras jamás nos las entregaron, hasta que nos enteramos por otro huésped y lo solicitamos (pero ya era nuestro último día). En general, las instalaciones bien.

10

Valeria Juarez

27 Jun 2024

·

Stayed 2 nights

Tuve un buen descanso, el lugar es muy acogedor y cómodo, es muy accesible llegar. Lo único es que por las lluvias la calle estaba muy inundada y con charcos. La habitación estaba limpia y fresca, el único detalle fue que cuando llegue mi habitación estaba ocupada, así que me asignaron una nueva pero el AC tenía una fuga de agua y no dejo de gotear toda la noche. Al día siguiente me cambiaron de habitación. El baño muy limpio pero la regadera de las dos habitaciones que me asignaron estaban tapadas, requieren mantenimiento. Sin duda recomiendo el lugar, sólo sugiero tener más atención con el mantenimiento de infraestructura.

Tuve un buen descanso, el lugar es muy acogedor y cómodo, es muy accesible llegar. Lo único es que por las lluvias la calle estaba muy inundada y con charcos. La habitación estaba limpia y fresca, el único detalle fue que cuando llegue mi habitación estaba ocupada, así que me asignaron una nueva pero el AC tenía una fuga de agua y no dejo de gotear toda la noche. Al día siguiente me cambiaron de habitación. El baño muy limpio pero la regadera de las dos habitaciones que me asignaron estaban tapadas, requieren mantenimiento. Sin duda recomiendo el lugar, sólo sugiero tener más atención con el mantenimiento de infraestructura.

8

Geoffrey

31 Aug 2023

·

Stayed 1 night

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.

10

Israel

20 May 2024

·

Stayed 1 night

The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.

The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.

10

Valeria Juarez

17 Jun 2024

·

Stayed 1 night

El lugar está bien ubicado, la habitación muy cómoda. Lugar tranquilo, no hay ruido exterior. El personal fue muy amable. Hay tiendas y farmacia cerca, el colectivo queda muy cerca también.

El lugar está bien ubicado, la habitación muy cómoda. Lugar tranquilo, no hay ruido exterior. El personal fue muy amable. Hay tiendas y farmacia cerca, el colectivo queda muy cerca también.

6

Søren

28 Dec 2022

·

Stayed 2 nights

Fordele: Dejlig tagterrasse med lille pool, central beliggenhed, virkelig god morgenmad inkl i prisen. Ulemper : larm fra natklubber hele natten, muggen lugt på værelset (det gælder mange hoteller i Mexico) og mange myg.

Fordele: Dejlig tagterrasse med lille pool, central beliggenhed, virkelig god morgenmad inkl i prisen. Ulemper : larm fra natklubber hele natten, muggen lugt på værelset (det gælder mange hoteller i Mexico) og mange myg.

10

Lucio

24 Mar 2024

·

Stayed 2 nights

Muy tranquila la habitación

Muy tranquila la habitación

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful, with staff offering local tips and support. A few reviews report reservation or billing problems and slow, frustrating check-ins.

Related guest reviews

10

LILIANA

14 Jun 2024

·

Stayed 6 nights

El personal es muy amable. Siempre dispuestos a ayudar . Las instalaciones excelentes . Sin duda me hospedaría en Hotel Zendero nuevamente. El staff te hace sentir como en casa

El personal es muy amable. Siempre dispuestos a ayudar . Las instalaciones excelentes . Sin duda me hospedaría en Hotel Zendero nuevamente. El staff te hace sentir como en casa

2

Chelsea

12 Jan 2024

·

Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.

Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.

10

viridiana

29 Jan 2024

·

Stayed 1 night

Personal super amable, te hacen sentir cómodo

Personal super amable, te hacen sentir cómodo

8

Juan

10 Mar 2024

·

Stayed 1 night

Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.

Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.

10

Diana Laura

1 Aug 2023

·

Stayed 3 nights

Todo muy bien el servicio muy amable

Todo muy bien el servicio muy amable

8

Marcia

26 Mar 2024

·

Stayed 2 nights

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!

10

Daniel

6 Mar 2022

·

Stayed 1 night

Amazing place. Isa was so wonderful to me helping me with some travel issues. Very comfortable room.

Amazing place. Isa was so wonderful to me helping me with some travel issues. Very comfortable room.

2

Victor

10 Jun 2024

·

Stayed 1 night

Mal, no respetaron la reservación y me cobraron más por política del hotel

Mal, no respetaron la reservación y me cobraron más por política del hotel

10

Brenda

8 Jul 2024

·

Stayed 2 nights

Great customer service!

Great customer service!

6

Holger

21 Feb 2024

·

Stayed 2 nights

Zum Glück hatten wir die Junior Suite gebucht. Die war gut. Und auch die Dachterrasse fanden wir angenehm, wenn auch manchmal überfüllt ( da nicht sehr groß). Allerdings muss man beim Einchecken und auch sonst im Hotel sehr aufpassen!!! Man wollte bei uns viele Kosten (erneut) abkassieren und versuchte uns in ein Standardzimmer (nicht zu empfehlen!) unter zu bringen (obwohl Junior Suite gebucht). Die Steuern, welche wir bereits komplett mit der Buchung bezahlt hatten, wollte man noch einmal kassieren. Für jede KLEINE Flasche Wasser verlangte man 1 US$, obwohl laut Buchung Wasser inklusive ist. Das Einchecken dauerte von 15:00 bis 18:00 - unglaublich. SCHADE!

Zum Glück hatten wir die Junior Suite gebucht. Die war gut. Und auch die Dachterrasse fanden wir angenehm, wenn auch manchmal überfüllt ( da nicht sehr groß). Allerdings muss man beim Einchecken und auch sonst im Hotel sehr aufpassen!!! Man wollte bei uns viele Kosten (erneut) abkassieren und versuchte uns in ein Standardzimmer (nicht zu empfehlen!) unter zu bringen (obwohl Junior Suite gebucht). Die Steuern, welche wir bereits komplett mit der Buchung bezahlt hatten, wollte man noch einmal kassieren. Für jede KLEINE Flasche Wasser verlangte man 1 US$, obwohl laut Buchung Wasser inklusive ist. Das Einchecken dauerte von 15:00 bis 18:00 - unglaublich. SCHADE!

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AI-generated summary based on recent guest reviews

Location

Central base near downtown shops, dining, and transport. The unpaved access road often floods after rain, and beaches or ruins are not an easy walk.

Related guest reviews

10

Tomas

12 Jul 2024

·

Stayed 1 night

La atencion excelente, las habitaciones limpias y las camas confortables, cuentan con frigobar. La piscina es muy bonita en el roof. Tiene estacionamiento lo cual hace que no batalles para estacionarte. Esta cerca del super selecto y en la avenida que da a las playas. La calle de acceso al hotel no esta buena, cuando llueve es lodazal pero eso ya es cosa del municipio.

La atencion excelente, las habitaciones limpias y las camas confortables, cuentan con frigobar. La piscina es muy bonita en el roof. Tiene estacionamiento lo cual hace que no batalles para estacionarte. Esta cerca del super selecto y en la avenida que da a las playas. La calle de acceso al hotel no esta buena, cuando llueve es lodazal pero eso ya es cosa del municipio.

10

LILIANA

14 Jun 2024

·

Stayed 1 night

Excelente ubicación y el personal muy amable

Excelente ubicación y el personal muy amable

10

IZAT CONTRERAS

14 Oct 2025

·

Stayed 1 night

Todo bien con el hotel . Las calles para ingresar inundadas muchos difíciles pasar en autos

Todo bien con el hotel . Las calles para ingresar inundadas muchos difíciles pasar en autos

10

Phyo Thin

28 May 2024

·

Stayed 1 night

Service and location

Service and location

10

Igor

8 Apr 2024

·

Stayed 2 nights

Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.

Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.

10

Blanca

12 Jul 2024

·

Stayed 3 nights

Las calles no tienen buena pavimentación. Se encharca mucho el agua, lo cual imoide el paso para llegar al hotel

Las calles no tienen buena pavimentación. Se encharca mucho el agua, lo cual imoide el paso para llegar al hotel

8

Jorge Galvez

16 Jun 2024

·

Stayed 5 nights

Un hotel muy céntrico cerca de la playa y de las atracciones turísticas. El único pero es que los desayunos incluidos son muy escasos y hubiera estado genial que los cuartos incluyeran un microondas. Por todo lo demás muy recomendable.

Un hotel muy céntrico cerca de la playa y de las atracciones turísticas. El único pero es que los desayunos incluidos son muy escasos y hubiera estado genial que los cuartos incluyeran un microondas. Por todo lo demás muy recomendable.

8

Suha

8 Feb 2024

·

Stayed 1 night

Nice staff, central location

Nice staff, central location

10

Valeria Juarez

17 Jun 2024

·

Stayed 1 night

El lugar está bien ubicado, la habitación muy cómoda. Lugar tranquilo, no hay ruido exterior. El personal fue muy amable. Hay tiendas y farmacia cerca, el colectivo queda muy cerca también.

El lugar está bien ubicado, la habitación muy cómoda. Lugar tranquilo, no hay ruido exterior. El personal fue muy amable. Hay tiendas y farmacia cerca, el colectivo queda muy cerca también.

10

luis

30 Sept 2025

·

Stayed 1 night

Es muy bonito y agradable. El personal muy amable El único inconveniente es la calle en la que se encuentra ya que si llueve se encharca muy feo y es algo complicado llegar

Es muy bonito y agradable. El personal muy amable El único inconveniente es la calle en la que se encuentra ya que si llueve se encharca muy feo y es algo complicado llegar

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Dining

The included breakfast is typically very simple (toast and coffee) and can be inconsistent or run out early; several guests expected more. Others found it tasty or better than expected.

Related guest reviews

8

Hugo Juan

20 Dec 2023

·

Stayed 5 nights

Es buena la opción pero por el precio creo que el desayuno que ofrecen puede ser mucho mejor

Es buena la opción pero por el precio creo que el desayuno que ofrecen puede ser mucho mejor

6

Curtis

9 Feb 2023

·

Stayed 3 nights

The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero

The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero

8

MARIO

9 Nov 2023

·

Stayed 1 night

Bom hotel a cerca de 2 km da praia mas com restauração na envolvente. Limpo com uma piscina pequena mas óptima. O pequeno almoço e que e um pouco pobre (torradas, manteiga, doce e café). Boa relação qualidade preço.

Bom hotel a cerca de 2 km da praia mas com restauração na envolvente. Limpo com uma piscina pequena mas óptima. O pequeno almoço e que e um pouco pobre (torradas, manteiga, doce e café). Boa relação qualidade preço.

8

Jason

19 Sept 2023

·

Stayed 2 nights

Muy bonito el hotel, buena atención y bonitas habitaciones. Buena cama y baño. El area común esta bonita con su piscina. Tienen que revisar el desayuno, ofrecer solo jugo y café con dos tostadas mejor no incluir. Si pides huevos a la carta te cobran $150 mexicanos. Demasiado!!!! Las habitaciones no las limpian a menos que lo solicites, tomar en cuenta.

Muy bonito el hotel, buena atención y bonitas habitaciones. Buena cama y baño. El area común esta bonita con su piscina. Tienen que revisar el desayuno, ofrecer solo jugo y café con dos tostadas mejor no incluir. Si pides huevos a la carta te cobran $150 mexicanos. Demasiado!!!! Las habitaciones no las limpian a menos que lo solicites, tomar en cuenta.

2

Anne

26 Feb 2023

·

Stayed 3 nights

I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?

I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?

10

Betzaida Grisel

24 Jul 2024

·

Stayed 2 nights

Todo muy bien, solamente que en la aplicación comentan desayuno continental incluido y solo hay cafecito y pan tostado, una fruta o huevito no estaría mal!

Todo muy bien, solamente que en la aplicación comentan desayuno continental incluido y solo hay cafecito y pan tostado, una fruta o huevito no estaría mal!

8

Shilin

1 Jan 2024

·

Stayed 1 night

The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.

The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.

8

Geoffrey

31 Aug 2023

·

Stayed 1 night

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.

10

Diana

7 Apr 2022

·

Stayed 2 nights

The hotel was very cute and staff was very helpful and friendly. Breakfast was surprisingly very good. The options were just right for the different appetites of our group.

The hotel was very cute and staff was very helpful and friendly. Breakfast was surprisingly very good. The options were just right for the different appetites of our group.

10

Laura

23 Jan 2022

·

Stayed 2 nights

Muy bien todo, me encantó el desayuno!!! Muy buena ubicación para ir en bici a las ruinas, playa Paraíso y zona hotelera.

Muy bien todo, me encantó el desayuno!!! Muy buena ubicación para ir en bici a las ruinas, playa Paraíso y zona hotelera.

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AI-generated summary based on recent guest reviews

2

Gustavo

26 Jan 2025

·

Stayed 1 night

Very dirty outside

Very dirty outside

10

Brenda

8 Jul 2024

·

Stayed 2 nights

Great customer service!

Great customer service!

2

Fraida

23 Jun 2024

·

Stayed 1 night

The hotel did not appear like the photos

The hotel did not appear like the photos

8

gunvir

17 Jun 2024

·

Stayed 2 nights

Overall okay experience

Overall okay experience

10

Phyo Thin

28 May 2024

·

Stayed 1 night

Service and location

Service and location

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

MXN 500 per accommodation on arrival.

Good to know

Additional policies and info about this property.

FAQs about Hotel Zendero Tulum

Is parking available at the hotel?

Yes, free self-parking is available on-site.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge.

Where is the hotel located in relation to nearby attractions?

The hotel is centrally located in Tulum, within a 15-minute drive of Tulum Mayan Ruins and Sian Ka'an Biosphere Reserve. It is 3.2 mi (5.1 km) from Tulum Beach and 3.3 mi (5.3 km) from Playa Paraiso.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, operational from 8:00 AM to 9:00 PM.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, but specific age policies for free stays are not provided.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $38	19 $38
20 $38	21 $38	22 $38	23 $38	24 $38	25 $39	26 $38
27 $38	28 $38	29 $38	30 $39

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.