Is parking available at the property?

Yes, parking is available on-site. Self-parking is offered at a fee of USD 20.00 per day.

What type of breakfast is offered?

A complimentary continental breakfast is served daily.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, a complimentary airport shuttle is available during limited hours. To arrange pick-up, guests must contact the property 72 hours prior to arrival.

What accessibility features does the property have?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is located in North San Jose, just steps from Silicon Valley and a 4-minute drive from PayPal Park. It is approximately 2.3 km (1.4 miles) from Norman Y. Mineta San Jose International Airport.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 10 AM to 10 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no minimum age for children to stay for free.

Hyatt Place San Jose Airport Hotel

Average nightly price at Hyatt Place San Jose Airport by month, last 12 months (USD)
Month	Average price
January	US$142
February	US$242
March	US$229
April	US$135
May	US$152
June	US$202
July	US$185
August	US$145
September	US$172
October	US$166
November	US$147
December	US$137

What guests think

At Hyatt Place San Jose Airport, travelers consistently highlight the convenient airport location, clean and comfortable rooms, and friendly staff, making it a solid pick for quick stays, early flights, and visits to nearby business and downtown areas.

Many reviews note extra charges for parking and breakfast, and the airport shuttle has limited seats that can fill up early. While cleanliness is generally praised, guests occasionally report housekeeping misses and maintenance hiccups like weak AC, water pressure, or dated TVs. Expect a convenient, practical stay near SJC with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is paid and can be tight or crowded at times; the airport shuttle exists but has limited seating and may not run at all hours—reserve early. Bar/restaurant service is limited or unstaffed at times; small pool and a decent gym are noted.

Related guest reviews

10

Antelmo

14 Jul 2025

·

Stayed 1 night

Simple but modern, clean, comfortable, good amenities including bar & a pool. Only downside is that self parking in paid but they offer a discount code to make it $10 per night.

10

Crystal

7 Aug 2025

·

Stayed 2 nights

Hotel was clean and staff was friendly. Rooms were spacious and comfy. Only issue was parking, get there early to get a spot.

8

Maybelle

16 Aug 2025

·

Stayed 2 nights

What I didn’t like the most was when I was trying to charge the Tesla, gas cars were parked on the chargers. It was an inconvenience. We chose this hotel due to the convenience for Tesla charging. The breakfast was not too terrible but did not have a “wow” effect.

6

Gareth

9 Jan 2024

·

Stayed 1 night

Handy to airport. Solo staff member over worked tending bar, serving food and looking after the main desk but friendly enough. Laundry not working.

8

Diane

17 Oct 2023

·

Stayed 1 night

I wish they would have told me I needed to reserve a space for an airport shuttle when I inquired about the times. They were all booked up so I called Lyft.

4

Jessica

3 Aug 2025

·

Stayed 2 nights

I had issues with the room key, they gave me the wrong room. The male staff at the front desk said I had a “special room” and wanted to walk me to my door and it made me me you comfortable. They had no parking. They had nobody working the bar or restaurant area. We tried to have dinner there, but ended up leaving for dinnrr

8

Lydia

29 Jul 2025

·

Stayed 1 night

Under renovation because the facility is old. The finishes and carpet are in need of work.

10

Jo

30 Mar 2024

·

Stayed 1 night

Don’t forget to reserve your airport shuttle IN ADVANCE! They fill up. Many hotels have eliminated airport shuttles, so the few that remain are popular. Reserve in advance!

8

Jennifer

17 Aug 2025

·

Stayed 1 night

I chose this location for the shuttle service to and/from airport and because I know Hyatts to be nice. Unfortunately upon arrival I was told shuttle for the morning slot I needed was full…because they only have 7 SEATS…how is that even reasonable for an airport advertised hotel to only have 7 seats. There were lots of flights leaving early morning when we were, and not having the shuttle service as expected required me to keep my rental car overnight. I was very disappointed. Also, we had an accessible room, which was appreciated, but need more bedside plugs for accessible folks machines…and the shower was roll in but it needs a bracket to hold the shower head up at regular height, having to hold the shower head for the whole shower isn’t great if you aren’t in a wheelchair or using the bench…just a second bracket up higher would be a good addition. Last but not least, the room was very nice and cared for, but when I put down the seat in the shower there were 2 very long hairs on it, obviously a place in the room not cleaned every time….we both have short hair.

8

MICHAEL

6 Aug 2025

·

Stayed 1 night

Everything was great. Only complaint was parking. Horrible for parking. Actually a safety issue for all guest including me.. People double parking and parking in red. No room for fire truck. Can be in danger here on busy weekends.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as clean. There are occasional lapses such as hair in showers, missed housekeeping, and sporadic mold or ants reports.

Related guest reviews

6

Shauna

26 Sept 2023

·

Stayed 2 nights

The elevator was broken, there were ants crawling around in the tables where people weee eating, my bed had crumbs or dirt on it upon arrival. I wouldn’t stay again however, the staff was very nice

2

Brian

5 Sept 2024

·

Stayed 3 nights

property was dirty and we stayed for 3 nights and never received maid services

8

Joana

5 Sept 2023

·

Stayed 1 night

Everything was great except the cleanliness. The bathroom/ bathtub was dirty

6

Steven

10 Mar 2025

·

Stayed 1 night

We stayed in the exact same room as last year. The floor was dirty. The sink faucet was really loose and the door handle for handicap was not usable it was drilled in to the wood like they Jerry rigged it. It seemed worse than last time. Plus they didn’t tell us they charged for the buffet breakfast you just walk in and they ask for your room number but that’s it.

10

Crystal

7 Aug 2025

·

Stayed 2 nights

Hotel was clean and staff was friendly. Rooms were spacious and comfy. Only issue was parking, get there early to get a spot.

10

Kathryn

6 Nov 2025

·

Stayed 1 night

Great staff, nice room, very clean.

10

LUIS

24 May 2025

·

Stayed 2 nights

Very clean overall. The bed and pillows were so comfortable. Clean and nice bathroom. Very quiet place so you are able to rest.

8

Jennifer

17 Aug 2025

·

Stayed 1 night

I chose this location for the shuttle service to and/from airport and because I know Hyatts to be nice. Unfortunately upon arrival I was told shuttle for the morning slot I needed was full…because they only have 7 SEATS…how is that even reasonable for an airport advertised hotel to only have 7 seats. There were lots of flights leaving early morning when we were, and not having the shuttle service as expected required me to keep my rental car overnight. I was very disappointed. Also, we had an accessible room, which was appreciated, but need more bedside plugs for accessible folks machines…and the shower was roll in but it needs a bracket to hold the shower head up at regular height, having to hold the shower head for the whole shower isn’t great if you aren’t in a wheelchair or using the bench…just a second bracket up higher would be a good addition. Last but not least, the room was very nice and cared for, but when I put down the seat in the shower there were 2 very long hairs on it, obviously a place in the room not cleaned every time….we both have short hair.

8

Maria

17 Feb 2025

·

Stayed 1 night

We've stay at this location before and they ise to serve feee breakfast. This we were informed that they charge $11.99 for breakfast, on top of our room cost and parking cost. Plus our restroom shower had hair probably from the previous stay. Not a happy customer 😒

10

Petra

25 Aug 2025

·

Stayed 3 nights

Very nice and clean hotel!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, comfortable, and often quiet. Some guests mention thin walls or mechanical hums, plus occasional AC or water-pressure issues and older TVs; Wi-Fi performance varies.

Related guest reviews

10

brielle

27 Jun 2024

·

Stayed 1 night

I stayed at the Hyatt Place for one night before I flew out to Hawaii and I came in expecting just an average stay since I booked last minute, but the room was modern, clean and spacious. It also had a casting option for the TV so I could play music from my phone. I booked the 1 king bed with sofa bed (high floor) and I had a top floor room with a nice view (for what it was - since it’s near the airport). Check in was easy, front desk was polite & helpful and the parking was right out front. I would definitely recommend to anyone who is looking for a place near the airport!

8

nadine

15 Jul 2024

·

Stayed 2 nights

Everyone was really nice. I was able to get an early check in, the employee at the desk was very nice, and offered me the complimentary breakfast that was being served. The rooms were clean and spacious, the bathroom was nice, but the shower head did not work properly, the water pressure was not good. Our only complaint. The pool was nice, and the gym was nice as well. We had a good stay, and a good time.

6

Emma

10 Apr 2024

·

Stayed 4 nights

I stayed at this property for 5 days with my fiancé and my mom. The first couple of days were nice but towards the end of our stay it was not as nice. They did a fire alarm test whilst we were there and it lasted longer than half an hour resulting in us moving to our vehicle to wait for the test to end. The walls were pretty thin to where we could hear the couple in the room next to us having their intimate time.

6

Niklas

7 Sept 2024

·

Stayed 1 night

The television and remote only worked properly half of the time. The free internet service was very poor. The water in both the sink and the shower would turn completely off multiple times and then come back on very hot. The available snacks in the lobby were expensive and there was very little variety. There was no microwave in the room for the microwave popcorn they have available. Overall, definitely not what I would have expected from this hotel chain.

10

Crystal

7 Aug 2025

·

Stayed 2 nights

Hotel was clean and staff was friendly. Rooms were spacious and comfy. Only issue was parking, get there early to get a spot.

6

Juanp

16 Oct 2024

·

Stayed 1 night

Old tv… they need smart tvs also parking fee it’s expensive.

6

Steven

24 Sept 2024

·

Stayed 1 night

I stayed two separate nights this past week and in two different rooms. In both cases, the rooms were very warm and did not cool with the AC.

10

Makayla

10 Jul 2025

·

Stayed 1 night

Walls are a bit thin

10

Mike

6 Feb 2024

·

Stayed 1 night

Newer hotel very clean and the rooms are very spacious

6

Matthew

4 Oct 2024

·

Stayed 1 night

Air conditioning did not work. Informed the front desk and received a fan for the room. Asked to change rooms within a few minutes of checking in and was informed hotel was sold out so unable to change rooms.

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Service

Staff are often praised as friendly and helpful, with smooth check-in and accommodating support. However, several reviews cite unresponsive or rude interactions and difficulty resolving issues.

Related guest reviews

10

BONNIE

27 Jul 2024

·

Stayed 3 nights

We received exceptional support from the staff at the hotel. We thought we should check out a day early, however, we later discovered that we needed the room for the other booked night. The site supervisor accommodated us by reinstating our original reservation.

10

Jing

1 Aug 2025

·

Stayed 1 night

Staff was really nice and helpful! The gentleman at the front desk on both days was really friendly, and helped us store not only our luggage but also an item that needed to be refrigerated. We really appreciate that!

10

Ray

4 Mar 2025

·

Stayed 1 night

Outstanding staff

10

Chelsie

23 Oct 2024

·

Stayed 3 nights

We frequent the Hyatt Place and it has become our go to hotel for when we travel back home to San Jose. The staff and housekeeping are always friendly and helpful, even when they are super busy checking guests in and out and you have a question or need at the same time. The location is super convenient with excellent freeway access. The breakfast that was included in our rate is a decent mix and the hot food varies from day to day. Some changes we’ve encountered since our last stay to prior to our most recent one: • The once-free parking is now $20/vehicle per night (and we had 2, making it quite costly for 3 nights). But at least they don’t charge for day parking because at one point, we did have a 3rd vehicle visiting us, but just for the day. Breakfast used to be automatically included in the rate, now you have to choose it. Whether you select it while booking or at the hotel, it’s $11/person. However, know that this hotel rate, in general, is lower compared to others in the area. So, keep all those things in mind when booking! Overall, I still recommend the Hyatt Place. ⭐️⭐️⭐️⭐️

2

Rocio

23 Sept 2024

·

Stayed 1 night

Customer service is horrible

10

Diane

11 Jun 2025

·

Stayed 1 night

Great customer service easy check-in relaxing day

6

Jeffrey

16 Nov 2024

·

Stayed 2 nights

Front desk could have been more helpful. Had an issue checking in... I'll find somewhere else to stay next time.

2

David

2 Jun 2025

·

Stayed 3 nights

Dispute over my pre-paid reservation. Upon arrival they said they would not charge my card for the room but for deposit. Was charges $700...I disputed with the front desk, multiple staff and they all said it was I had to resolve with Expedia, they made their problem my problem. WORST STAFF, THEY ALL SHOULD NOT BE IN THE HOSPITALITY BUSINESS! DO NOT STAY HERE.

10

Samantha

27 Dec 2024

·

Stayed 2 nights

The staff was great. Michael was super friendly at check in and everything was just right.

2

Carla

19 Sept 2023

·

Stayed 1 night

Staff unfriendly did not want to help.

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AI-generated summary based on recent guest reviews

Location

Very convenient for San Jose International Airport, light rail, and freeway access. The immediate area has limited dining, though a Denny's is within walking distance.

Related guest reviews

10

Tracy

24 Aug 2025

·

Stayed 3 nights

Really friendly staff. Convenient, close to DTSJ. It was a great stay.

10

Leo

4 Jan 2025

·

Stayed 3 nights

Super friendly staff. The hotel is close to a lot of attractions in the area. The light-train station is a short 5 minute walk from the hotel.

8

hsuliang

27 Nov 2025

·

Stayed 1 night

This hotel is 5 minutes away from the terminal, very convenient for travel in and out of the San Jose airport. The staff are very courteous and helpful, one of the best airport friendly hotel, highly recommend!

8

Stephen

26 Aug 2025

·

Stayed 2 nights

The property was very convenient and close to the airport.

10

Nancy

31 May 2025

·

Stayed 1 night

This is an easy and pleasant place to stay when traveling in and out of San Jose CA

8

Annette

23 Mar 2025

·

Stayed 1 night

Stayed overnight on our way to Monterey. Arrived late at night and Hyatt provides a shuttle to/from the airport so that we could pick up our car in the morning. Breakfast is provided at cost and self-served in a spacious, well lit room. There are blooming cherry trees on the property. Beautiful! Our rooms were safe and clean. Staff was welcoming and made us feel like they appreciated our business. Unfortunately we didn't have time to explore the hotel or the area but we would use the facility again if we come to SJC.

10

Vivian

5 Oct 2025

·

Stayed 1 night

Excellent location for shuttle to San Jose Airport

10

Zachary

7 Aug 2025

·

Stayed 1 night

A clean and quiet hotel within just minutes of the airport!

8

Chris

19 Nov 2024

·

Stayed 2 nights

Convenience. Close to SJC airport with a shuttle. Rooms were clean and comfortable. This is a 'no frills' hotel that offers limited eating options and not terrific prices, a good gym and attractive rates for the convenience.

10

Teri

1 Apr 2025

·

Stayed 1 night

Great location with easy access to the airport

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AI-generated summary based on recent guest reviews

Dining

Breakfast is available but often costs extra; quality ranges from great to mediocre or cold depending on the day. On-site dinner/bar options are limited or occasionally unavailable.

Related guest reviews

10

Lamia

25 Sept 2025

·

Stayed 2 nights

Stayed two night with family to help move my freshmen into the dorms. Great accommodations, centrally located, clean, and offers a generics breakfast selection. Parking is $20 per day. I would definitely stay again.

10

Desirae

10 Aug 2025

·

Stayed 2 nights

The breakfast was fantastic!! The best ive had at a hotel the staff was friendly nobody bothered us I would def come again thank you

6

Cynthia S

20 May 2025

·

Stayed 5 nights

Property clean and quiet. Staff is great. Unfortunatley, small things are absent that make a difference for travelers. Options for convince snacks, drinks or essentials if you forget something is limited or not available. Breakfast is not good. You'd think Hyatt would have this up tp par. Don't waste your money. Going down the street to a cafe or Starbucks is better. Give information to guests for wifi, facility features, surrounding food/drink areas or activities is helpful.

10

Richard

24 Nov 2024

·

Stayed 4 nights

The breakfast selections are very good, better than most hotels.

10

Katherine

15 May 2025

·

Stayed 2 nights

Hotel was clean. Staff were efficient. There is an extra charged for breakfast and to park each night.

8

Teri

6 Mar 2025

·

Stayed 1 night

I enjoyed the hotel and the location to the airport was perfect. However! When I went down to get dinner, I was told that the cook had called off and no dinner was available....could I please walk over to Dennys!! Thank goodness it was only a 7 minute walk and it wasn't cold out. And the person at the desk was very apologetic but that was one of the main reasons I stay at HGI!! I don't have to leave the property!!

6

Neil

3 Aug 2024

·

Stayed 1 night

First off, be aware that this hotel is now charging at least $20 per night for parking in the hotel parking lot. We stayed here at the beginning of July, and there was no fee for parking. When we stayed here again on our way through at the end of July, we were required to register our vehicle and pay a $20 fee to park overnight. This was never in our original reservation. Buyer beware. Rooms were standard Hyatt Place, and there is a Denny's within walking distance. Hotel is very clean. Breakfast was bland and very "California" (3 types of milks, overcooked waffles and very little food of substance). The hotel is right next to the PayPal offices, if that's what you're looking for. Overall, we would not stay here again. The bait-and-switch feeling over parking left a bad taste.

6

antonio

27 Apr 2025

·

Stayed 1 night

The extra price for breakfast and it was bare mediocre and cold. Felt weird would have asked for my money back.

8

Chris

19 Nov 2024

·

Stayed 2 nights

Convenience. Close to SJC airport with a shuttle. Rooms were clean and comfortable. This is a 'no frills' hotel that offers limited eating options and not terrific prices, a good gym and attractive rates for the convenience.

10

Mary

20 Aug 2025

·

Stayed 2 nights

enjoyed the stay overall, but thought having to pay for breakfast and parking was a bit ridiculous & should be included.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $151	2	3	4	5 $197	6 $130	7 $182
8 $161	9	10 $214	11	12 $214	13 $130	14 $130
15 $130	16 $216	17	18	19 $156	20 $130	21 $153
22 $122	23 $122	24 $122	25 $122	26 $138	27 $126	28 $153
29 $138	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
		1 $168	2 $168	3 $139	4 $109	5 $114
6 $116	7 $184	8 $184	9 $184	10 $184	11 $114	12 $154
13 $160	14 $150	15 $150	16 $146	17 $146	18 $114	19 $108
20 $114	21 $138	22 $138	23 $138	24 $138	25 $107	26 $107
27 $114	28 $138	29 $138	30 $138	31 $138

Hyatt Place San Jose Airport

Prices for Hyatt Place San Jose Airport

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed (High Floor)

Room, 1 King Bed with Sofa Bed, Accessible

Room (2 Queen and 1 Sofa Bed, Specialty)

Room, Accessible (2 Queen Beds and 1 Sofa Bed)

Room, 1 King Bed with Sofa Bed

Room (High Floor, 2 Queenbed & 1 Sofabed)

Room, 1 King Bed with Sofa Bed (Speciality)

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

Room, 1 King Bed with Sofa Bed, Accessible, Bathtub

Room (2 Queen Beds and 1 Sofa Bed)

Guest reviews of Hyatt Place San Jose Airport

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place San Jose Airport

Prices for upcoming dates