Filter by:
Based on 594 verified reviews
AI-generated summary based on recent guest reviews
At Urban Bacalar Hotel, travelers describe a quiet, nature-surrounded stay with a relaxing pool and very friendly staff, but note small rooms, remote location that often requires a car or taxi, and recurring maintenance and cleanliness issues.
Read moreWas this helpful?
Ricardo
26 Nov 2025
·
Stayed 1 night
Odalia
7 Aug 2025
·
Stayed 1 night
Brian
10 May 2025
·
Stayed 3 nights
Eli
4 May 2025
·
Stayed 1 night
Martin
3 May 2025
·
Stayed 2 nights
With a stay at Urban Bacalar in Bacalar, you'll be within a 15-minute drive of Lake Bacalar and Fort of San Felipe
More location infoCheck-in
Check-out
Check-in from 15:00
Before 12:00
Yes, free self-parking is available on-site.
Yes, pets are allowed with a fee of MXN 300.00 per pet, per stay. A pet deposit of MXN 300 is also required. Service animals are exempt from fees.
Check-in is from 15:00 to 00:00, and check-out is at 12:00. Early check-in is available for a fee, subject to availability.
The property offers limited wheelchair accessibility, including some upper floors accessible by stairs only. Step-free entrances and wheelchair-accessible facilities are available.
The hotel is located a 5-minute walk from Lake Bacalar and within a 5-minute drive of Ecopark Bacalar. It is approximately 0.9 miles from Polytechnic University of Bacalar and 1.1 miles from Laguna Bacalar Ecological Park.
Yes, the property features an outdoor pool. Additional details about the pool's operational hours and seasonal availability are not provided.
Instant AI responses are based on hotel information