Name: Fairfield Inn & Suites by Marriott Augusta Washington Rd./I-20
Address: 3023 Washington Road, Westside, Augusta, Georgia, United States of America, Augusta, Richmond County, US
Price range: US$102–US$209 per night
Rating: 8.77

What guests think

Across many reviews, Fairfield Inn & Suites by Marriott Augusta Washington Rd./I-20 is praised for very clean rooms, professional, friendly staff, and a convenient setting near I-20 and dining, though some operational hiccups and maintenance issues are noted.

Rooms are generally comfortable and modern, but a number of guests reported warm temperatures due to motion-sensing A/C, occasional maintenance problems, and some smaller layouts or poolside noise. The location is handy off I-20 and near restaurants and shops, though the entrance can be awkward and a few reviews felt the surrounding area was not the best. Facilities like the pool and elevators drew mixed feedback, with notes about one elevator being out or slow and the pool needing better upkeep or earlier hours. Breakfast feedback is mixed: several guests enjoyed it, while others often found items empty or pulled early and refills slow. Overall, expect a comfortable midrange stay with occasional service and maintenance inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is available, but several guests noted leaves/debris, limited lounge seating, and later opening hours. Elevator service was inconsistent at times, with one lift out of order or running slowly.

Related guest reviews

10

Janet

18 Apr 2024

·

Stayed 2 nights

Everything was great except I would not have a room on the pool side. A little noisy but it was not late when busy ended

10

Bruce

22 Apr 2025

·

Stayed 1 night

Everything was good. Clean and quiet with comfortable bed. Wish pool opened earlier than 9am.

10

Rita

19 Jun 2025

·

Stayed 1 night

It was my birthday & the AWESOME PROFESSIONAL SERVICE WE RECEIVED made our stay PERFECT! The check in clerk, check out clerk were wonderful! AVA (The Breakfast Attendant) was the BEST! She CONSTANTLY made sure all items were replenished as needed! She also KEPT the area VERY CLEAN & COMFORTABLE! My grandson definitely enjoyed the pool. THIS IS OUR NEW PLACE TO RELAX & REFRESH WHENEVER WE ARE IN THE AREA!

10

Oleksandr

27 Aug 2025

·

Stayed 2 nights

Property fairly new and clean, staff was great. One elevator wasn't working during our stay. Water pressure from the shower head was very low. Breakfast could have a bit more variety for the price they change per night.

10

Jillian

5 Feb 2024

·

Stayed 1 night

Easy check-in and very clean. Rooms are comfortable and the parking lot is well lit.

8

john

5 Jun 2024

·

Stayed 1 night

I chose Fairfield for its EV charging option. Unfortunately non-EVs were using the spots which was disappointing. According to staff they are unable to regulate compliance. They might consider recording license plates as other facilities do.

10

Sherri

16 Sept 2025

·

Stayed 1 night

The only thing I did not like about my stay was access to a water bottle refilling station. I was here for a training next day.

8

Caroline

20 Mar 2023

·

Stayed 1 night

Very kind staff, and helpful. Clean rooms, nice gym. Only disappointed in the breakfast, we went an hour before breakfast was over and there was nothing really left. But overall very nice stay!

10

Gregory K

11 Aug 2025

·

Stayed 1 night

This was a new or recently refurbished property. It was clean and replete with amenities.

8

George

1 Sept 2025

·

Stayed 2 nights

Property was conveniently located off I-20, but the actual entrance into the hotel was a bit tricky and not so well marked. Breakfast was standardly good, and well maintained. Elevator was slow going up/down and the floor was dirty, with wet floor sign inside for our entire 2 night stay, and only 1 of the 2 was in service. Pool was open, but didn't look like the leaves and dirt on the pool bottom had been vaccumed up at least in a few days. The fencing around the pool made it next to impossible to use any of the reclining chairs to lay out, and there were only a few of the chairs that did fit. In short, as a budget hotel, the place would be fine, but at almost $150 per night seemed quite a bit overpriced and undervalued. The one plus was the staff, which had a great attitude and were friendly at every interaction. Would probably look elsewhere for a place to stay on a return trip.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight very clean rooms and common areas. Some reported lapses such as unvacuumed floors, a roach sighting, smoke or marijuana odors, dirty elevator/pool areas, and limited housekeeping during multi‑night stays.

Related guest reviews

10

Ramon

12 Mar 2023

·

Stayed 2 nights

Property looks well maintained and spotlessly clean. Room was very comfortable. Complimentary breakfast in the mornings was nice. Staff was very courteous and quick to assist when needed. Looking forward to future stays.

8

Jamie

25 Jun 2023

·

Stayed 1 night

Amazing stay. The only issue we experienced was our room and hallway smelled strongly of marijuana. I did inform the staff and was told they typically only worry with cigarette smoke.

4

Natiki

22 Sept 2024

·

Stayed 1 night

Won’t stay here again as I was checking out I noticed a roach on the bed

6

Stacey

28 Jun 2024

·

Stayed 2 nights

I didn’t like that when I left for the day and when I came back my trash wasn’t taken out, the used towels/wash cloths was still in the bathroom on the floor and the beds were not made up. There also were no trash bags in the trash cans. The temperature in the room was not as comfortable as I expected and I had the air set to 65. I have stayed and many different Fairfield Inns and I have never had this problem.

10

Richard

18 Oct 2025

·

Stayed 1 night

Friendly staff, clean room

10

DON

12 Jun 2023

·

Stayed 1 night

Clean well maintained hotel Would definitely return

8

Dawn

16 Sept 2023

·

Stayed 2 nights

Would like a room clean for multiple night stay. Wasn’t offered.

10

Tarvarus

1 Jun 2025

·

Stayed 1 night

Nice and Clean

10

Robert

15 Jan 2025

·

Stayed 3 nights

I stayed there for 3 days and they didn't even clean the room once

6

Alyssa

12 Mar 2023

·

Stayed 1 night

Floor was not vacuumed.. appeared to be white dog hair all over. Bathroom mirror nor shower was clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and modern, with many noting comfortable beds. Downsides include A/C that didn’t cool well, occasional issues (bathroom lighting, low water pressure, missing shower door, outlet/TV problems), smaller-than-expected layouts, and some poolside noise.

Related guest reviews

10

Marjorie

26 May 2024

·

Stayed 1 night

The breakfast was excellent. Hot scrambled eggs and a variety of breads and bagels plus the ever present waffles. Bed was super comfortable and room clean and well kept.

10

Natalie

8 Jul 2025

·

Stayed 2 nights

The room was clean, spacious, and very comfortable. We had a great experience staying at Fairfield. The complimentary breakfast offered a good variety of options and was typical of what you’d expect at a continental hotel breakfast. Overall, we were very pleased with our stay and would happily return in the future.

6

Candace

4 Sept 2023

·

Stayed 1 night

The hotel is in an area that has several homeless people and people dealing drugs. The lobby was nice. Room was ok. The shower only had one sliding door when it was supposed to have two so it was very cold when taking a shower and the floor was flooded when you get out. When we checked in, the front desk last was very nice and told us breakfast was until 930am the next day but when we went down the next morning at 9am, everything was already pulled. One of the workers was complaining about the kids taking all of the food and throwing it away. She was being very loud about it so I know several people heard. Overall, I would not stay here again.

10

Valerie

28 Jan 2025

·

Stayed 1 night

This was a very nice hotel. Staff was very friendly. The room was on the smalller side but still very nice. I enjoyed my stay.

6

Andrew

16 May 2023

·

Stayed 1 night

The property is nice, the rooms are clean. The desk attendant seemed to be having a stressful evening . The room was very warm and though we had a chance to switch; the second room was also very warm and the A/C didn’t seem to keep up.

10

Oleksandr

27 Aug 2025

·

Stayed 2 nights

Property fairly new and clean, staff was great. One elevator wasn't working during our stay. Water pressure from the shower head was very low. Breakfast could have a bit more variety for the price they change per night.

4

Anne

21 Jul 2023

·

Stayed 1 night

Room was very hot. Air kept going off during the night. Was told the next morning that it had a motion sensor on it. Said I should have called and they would have told me how to by pass it. So it was my fault it was hit and I sweated all night. Seems like that should have told to me from the start since the temps have been in the upper 90’s. Did not want to help me out at all and told me pretty much that’s the way it is.

6

Les

16 Feb 2025

·

Stayed 1 night

The room itself was clean and comfortable. Lighting in the bathroom presented issues for applying makeup. The breakfast bar was a joke. Most trays were empty and a long wait to have them filled. Staff was aware a college baseball team was staying there yet no steps were taken to improve efficiency of the breakfast bar. When food came out it would be gone after 4 people due to small size of trays. Maybe take a hint from Drury Inn.

4

Walter

11 Aug 2023

·

Stayed 1 night

AC not working properly in room - 78 degrees all night - TV remote not working - power outlet in bathroom not functioning

8

Andrew

27 Dec 2024

·

Stayed 1 night

Late check in was easy and clerk was friendly. Not the best area... Room was at most 300sqft- not 605 as advertised. SQFT included a 21ft long hallway into the room.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, professional, and accommodating, with smooth late check‑ins. A few guests noted uneven responsiveness, particularly around breakfast restocking and handling A/C concerns.

Related guest reviews

10

linda

3 Oct 2024

·

Stayed 3 nights

Great staff

10

Rita

19 Jun 2025

·

Stayed 1 night

It was my birthday & the AWESOME PROFESSIONAL SERVICE WE RECEIVED made our stay PERFECT! The check in clerk, check out clerk were wonderful! AVA (The Breakfast Attendant) was the BEST! She CONSTANTLY made sure all items were replenished as needed! She also KEPT the area VERY CLEAN & COMFORTABLE! My grandson definitely enjoyed the pool. THIS IS OUR NEW PLACE TO RELAX & REFRESH WHENEVER WE ARE IN THE AREA!

6

Andrew

16 May 2023

·

Stayed 1 night

The property is nice, the rooms are clean. The desk attendant seemed to be having a stressful evening . The room was very warm and though we had a chance to switch; the second room was also very warm and the A/C didn’t seem to keep up.

4

Christina

15 Sept 2024

·

Stayed 1 night

Everything was great, front desk clerk, room, bed, quiet.... until breakfast. There was NONE! We arrived at 8am and there was no coffee, no eggs, no sausage and the gal that was replenishing them didn't care much to restock. It was frustrating! Took her 5 minutes to get more eggs and we left before she even attempted to make coffee.

4

Anne

21 Jul 2023

·

Stayed 1 night

Room was very hot. Air kept going off during the night. Was told the next morning that it had a motion sensor on it. Said I should have called and they would have told me how to by pass it. So it was my fault it was hit and I sweated all night. Seems like that should have told to me from the start since the temps have been in the upper 90’s. Did not want to help me out at all and told me pretty much that’s the way it is.

10

Kent

30 Apr 2025

·

Stayed 1 night

They recently spent a single night at this property. Due to our late flight we did not arrive at the hotel till 2am. There was no problem getting in and the staff was very accommodating. The room was very clean and comfortable and quiet. We would certainly stay at this property again.

8

Lourdes

2 Oct 2023

·

Stayed 1 night

The property was wonderful. It was clean and the staff was top notch.

10

Pamela

16 Apr 2024

·

Stayed 1 night

Clean, staff this evening was wonderful

10

Herman

5 Nov 2025

·

Stayed 1 night

Dry clean, quick and staff very personalable

10

Larae

6 Jan 2023

·

Stayed 19,357 nights

The staff was amiable and the hotel and room were immaculate and quiet.

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AI-generated summary based on recent guest reviews

Location

Conveniently situated off I-20 and close to restaurants and shops, though the entrance can be awkward. A few reviews felt the surrounding area was not the best.

Related guest reviews

10

Quaneshia

2 Jul 2023

·

Stayed 2 nights

Amazing stay only thing I would recommend to deep clean the carpet. Great location for restaurants and shopping.

6

Candace

4 Sept 2023

·

Stayed 1 night

The hotel is in an area that has several homeless people and people dealing drugs. The lobby was nice. Room was ok. The shower only had one sliding door when it was supposed to have two so it was very cold when taking a shower and the floor was flooded when you get out. When we checked in, the front desk last was very nice and told us breakfast was until 930am the next day but when we went down the next morning at 9am, everything was already pulled. One of the workers was complaining about the kids taking all of the food and throwing it away. She was being very loud about it so I know several people heard. Overall, I would not stay here again.

10

victor

11 Feb 2025

·

Stayed 1 night

good location

10

Roxanne

29 Oct 2023

·

Stayed 4 nights

Very comfortable room, good free breakfast, convenient location, amazing staff!

8

George

1 Sept 2025

·

Stayed 2 nights

Property was conveniently located off I-20, but the actual entrance into the hotel was a bit tricky and not so well marked. Breakfast was standardly good, and well maintained. Elevator was slow going up/down and the floor was dirty, with wet floor sign inside for our entire 2 night stay, and only 1 of the 2 was in service. Pool was open, but didn't look like the leaves and dirt on the pool bottom had been vaccumed up at least in a few days. The fencing around the pool made it next to impossible to use any of the reclining chairs to lay out, and there were only a few of the chairs that did fit. In short, as a budget hotel, the place would be fine, but at almost $150 per night seemed quite a bit overpriced and undervalued. The one plus was the staff, which had a great attitude and were friendly at every interaction. Would probably look elsewhere for a place to stay on a return trip.

10

Dexter

14 Jun 2024

·

Stayed 4 nights

Great stay! Quiet and convenient

8

Ronald

7 May 2024

·

Stayed 1 night

Receptive people, awkward location.

8

Alicia

27 Apr 2023

·

Stayed 1 night

Very nice hotel conveniently located to several stores and restaurants within walking distance

8

Andrew

27 Dec 2024

·

Stayed 1 night

Late check in was easy and clerk was friendly. Not the best area... Room was at most 300sqft- not 605 as advertised. SQFT included a 21ft long hallway into the room.

10

James

7 Aug 2025

·

Stayed 1 night

I was a little iffy about this hotel in the beginning, never having stayed at a Fairfield Inn before but I was pleasantly surprised, especially at this price point. The staff was friendly, hotel was up to par and clean and it was in a nice location. I will definitely be staying at a Fairfield Inn on my next destination!

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed. Some guests enjoyed the standard selection, but many found items empty or pulled before closing and refills slow.

Related guest reviews

10

Marjorie

26 May 2024

·

Stayed 1 night

The breakfast was excellent. Hot scrambled eggs and a variety of breads and bagels plus the ever present waffles. Bed was super comfortable and room clean and well kept.

10

Natalie

8 Jul 2025

·

Stayed 2 nights

The room was clean, spacious, and very comfortable. We had a great experience staying at Fairfield. The complimentary breakfast offered a good variety of options and was typical of what you’d expect at a continental hotel breakfast. Overall, we were very pleased with our stay and would happily return in the future.

6

Ginger

19 Apr 2025

·

Stayed 1 night

Disappointed with the breakfast. We ate 30 minutes before the end of breakfast. There were several items that were gone and was never replenished. We had to scrape up enough to eat. There were still families coming to eat after us. Very, very disappointed.

4

Christina

15 Sept 2024

·

Stayed 1 night

Everything was great, front desk clerk, room, bed, quiet.... until breakfast. There was NONE! We arrived at 8am and there was no coffee, no eggs, no sausage and the gal that was replenishing them didn't care much to restock. It was frustrating! Took her 5 minutes to get more eggs and we left before she even attempted to make coffee.

8

LaToya

4 Jun 2023

·

Stayed 3 nights

The property was great! The only negative I had was the breakfast time isn’t long enough and the food was gone when I did come down. But everything else was great!😀

10

Roxanne

29 Oct 2023

·

Stayed 4 nights

Very comfortable room, good free breakfast, convenient location, amazing staff!

8

Caroline

20 Mar 2023

·

Stayed 1 night

Very kind staff, and helpful. Clean rooms, nice gym. Only disappointed in the breakfast, we went an hour before breakfast was over and there was nothing really left. But overall very nice stay!

8

briana

16 Sept 2023

·

Stayed 1 night

This Fairfield was larger than the one we stayed at in Greenwood, SC. There was a smaller breakfast selection and no half and half for the coffee.

6

Les

16 Feb 2025

·

Stayed 1 night

The room itself was clean and comfortable. Lighting in the bathroom presented issues for applying makeup. The breakfast bar was a joke. Most trays were empty and a long wait to have them filled. Staff was aware a college baseball team was staying there yet no steps were taken to improve efficiency of the breakfast bar. When food came out it would be gone after 4 people due to small size of trays. Maybe take a hint from Drury Inn.

8

George

1 Sept 2025

·

Stayed 2 nights

Property was conveniently located off I-20, but the actual entrance into the hotel was a bit tricky and not so well marked. Breakfast was standardly good, and well maintained. Elevator was slow going up/down and the floor was dirty, with wet floor sign inside for our entire 2 night stay, and only 1 of the 2 was in service. Pool was open, but didn't look like the leaves and dirt on the pool bottom had been vaccumed up at least in a few days. The fencing around the pool made it next to impossible to use any of the reclining chairs to lay out, and there were only a few of the chairs that did fit. In short, as a budget hotel, the place would be fine, but at almost $150 per night seemed quite a bit overpriced and undervalued. The one plus was the staff, which had a great attitude and were friendly at every interaction. Would probably look elsewhere for a place to stay on a return trip.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$109
February	US$129
March	US$133
April	US$208
May	US$109
June	US$116
July	US$140
August	US$109
September	US$248
October	US$191
November	US$109
December	US$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $153	17 $121	18 $144	19 $125
20 $108	21 $130	22 $125	23 $125	24 $116	25 $155	26 $209
27 $116	28 $126	29 $126	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $116	2 $152	3 $148
4 $102	5 $126	6 $126	7 $126	8 $116	9 $116	10 $116
11 $102	12 $126	13 $126	14 $126	15 $116	16 $115	17 $111
18 $102	19 $132	20 $124	21 $125	22 $115	23 $123	24 $115
25 $108	26 $125	27 $125	28 $130	29 $115	30 $115	31 $116

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Queen Suite with Two Queen Beds and Sofa Bed Hearing Accessible

King Suite with Sofa Bed

King Room with Roll-In Shower Mobility Accessible

King Suite with Roll-In Shower and Sofa Bed Mobility Access

Queen Suite with Two Queen Beds and Sofa Bed

Queen Room with Two Queen Beds Hearing Accessible

Queen Room with Two Queen Beds

King Room

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Fairfield Inn & Suites by Marriott Augusta Washington Rd./I-20

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Prices for upcoming dates