Is parking available at the property?

Uncovered self parking is available on-site for a fee of USD 29.00 per night, which includes in/out privileges.

What type of breakfast is offered?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 1:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, an elevator, and accessible public areas. However, specific details on room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located near ski lifts, within a 5-minute drive of The Village and Eagle Point. It is approximately 0.6 miles from Bear Valley Community Hospital and 0.7 miles from Meadow Park.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 8:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Hampton Inn Big Bear Lake

Average nightly price at Hampton Inn Big Bear Lake by month, last 12 months (USD)
Month	Average price
January	US$275
February	US$262
March	US$205
April	US$177
May	US$198
June	US$209
July	US$221
August	US$211
September	US$206
October	US$176
November	US$186
December	US$284

What guests think

Across reviews, Hampton Inn Big Bear Lake is praised for its clean, modern feel, family-friendly touches like s'mores and movie nights, and convenient location near the lake and Snow Summit, though paid parking is a common complaint.

Rooms are comfortable, often spacious with blackout curtains and a cozy vibe, but some guests note road noise, HVAC issues, and occasional maintenance problems. Service is widely described as friendly, yet reports of slow or delayed check-in, inconsistent responses, and billing or overcharge issues appear in several reviews. Breakfast is generally appreciated and convenient, though quality and variety feel inconsistent to some. Overall, expect a well-appointed stay with solid amenities and a convenient base for Big Bear.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub, a solid gym, and outdoor fire pits with s'mores/movie nights are frequently praised. Parking is paid and widely criticized; occasional issues included a closed or dirty spa and entry gate difficulties.

Related guest reviews

10

Ingrid

1 Sept 2024

·

Stayed 2 nights

I liked their outside patio with the fire places and the lights and also the indoor swimming pool which made it easier for me to swim at night when it gets cooler.

10

Jes

24 Mar 2025

·

Stayed 2 nights

The front desk girls were amazing! They were so kind and hospitable. We loved the fun treats and goodies they had through the day and evening such as smores and nachos. We also loved they had movies playing and it was really family friendly

10

Jevonna

24 Mar 2025

·

Stayed 1 night

Beautiful hotel for a quick overnight stay. Property offers a great daily breakfast buffet. We stayed for an overnight trip on a Saturday checking out on Sunday. Hotel provided free s’mores for the family (awesome fire pits outside) free movie night for the kids inside lobby area, also offered an ‘snack hour’ we were provided free nachos with toppings. Hotel offers a wonderful indoor pool & spa. Rooms were very well kept, soaps, shampoo & conditioner smelled great! We requested the first floor which was perfect for two smaller kids, we were close to all the wonderful activities offered.

8

Steve

16 Mar 2024

·

Stayed 1 night

This new hotel is beautiful and is located very close to the slopes. The rooms were nice, the beds were comfortable and the towels were great. The common spaces, the lobby and breakfast area were lovely. The outdoor area with outdoor fireplaces were beautiful. The pool was closed during our stay. The staff were very accommodating. They serve all day coffee drinks, etc from a machine in the lobby. In the evenings, they offer movie nights off the lobby with snacks. The buffet breakfast area was large and offered a huge selection. What I did not like so much was the road noise but it did subside for the most part later into the evening. Also, I did not like being charged for parking since the area was not enclosed. And in breakfast area there were a few people taking loud conference calls in the middle of room making for a not so pleasant dining experience. They may have been consultants associated with the hotel so this behavior should stop once the hotel gets underway. Specifying a room away from the main road, I would stay here again on future ski trips to the Big Bear area. .

10

Steve

22 Sept 2024

·

Stayed 1 night

New, clean hotel. Large common area with barbecues and fire pits. Close to Snow Summit. Pet friendly is a plus!! Would stay here again.

4

William

5 Apr 2024

·

Stayed 1 night

First room assigned had not been cleaned from prior guest, back down to desk to be assigned new room. Hot tub was green, jets not working

10

Shawn

1 Oct 2025

·

Stayed 1 night

Wonderful stay. Nice indoor pool & hot tub. The gym was amazing. Beds were comfortable. Free continental breakfast. Would stay here again.

10

Karen

19 Sept 2025

·

Stayed 2 nights

Hotel was beautiful, staff really friendly, overall service was excellent. We really enjoyed the patio fire pits and S’mores.

10

Zaina

23 Sept 2025

·

Stayed 1 night

The location is great, close to dinning at walking distance. Room is spacious and extremely clean with super comfortable bed and great amenities. including breakfast is fantastic. The indoor pool is a great plus, and the terrasse is quite cozy.

6

Vazken

2 Sept 2025

·

Stayed 2 nights

The hotel is new. There was nothing spectacular about this stay. My couple of interactions with the staff - they were cordial, but not very friendly. The s'mores at night and the small fire pits were a very nice touch. Made the entire trip worthwhile, especially since we were with kids. I didn't appreciate the surprise extra fee for parking. We're in big Bear, like how else were we supposed to have gotten there? Everyone has a car. Would've been nicer if they had included the parking fee in the entire cost. All in all, it was an OK experience.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews repeatedly note very clean rooms and well-kept spaces. A few guests reported lapses such as being assigned an unclean room or noticeable odors.

Related guest reviews

10

Jersey

16 Oct 2025

·

Stayed 1 night

Excellent hotel, very clean, the facilities are good, the room is large, one of the best I've stayed at in the USA

8

Martha

8 Dec 2025

·

Stayed 1 night

Hilton properties never disappoint. Always my go to! Clean, quiet and friendly staff.

10

Daniel

5 Aug 2024

·

Stayed 1 night

Overall very clean and quiet. Very impressed!

4

William

5 Apr 2024

·

Stayed 1 night

First room assigned had not been cleaned from prior guest, back down to desk to be assigned new room. Hot tub was green, jets not working

4

Joan

6 Jul 2025

·

Stayed 1 night

We were put in a room that was for people with pets and couldn’t breathe the entire night. They changed our room the next day to a clean room and that was fine. We were promised that we would be compensated but no one ever did that. Ultimately it was a very bad experience. The gate was also very difficult to work when entering the property.

10

Jose

1 Nov 2025

·

Stayed 2 nights

Rooms are nive and clean. Actually the place is nice and clean. Staff was friendly

10

Gloria

10 Aug 2025

·

Stayed 1 night

Very clean, new, feels like a safe location.

10

Javier

25 Sept 2025

·

Stayed 2 nights

Awesome place to stay. Breakfast was flavorful and filling. Staff very friendly and helpful. Entire place was clean beyond approach.

10

Zaina

23 Sept 2025

·

Stayed 1 night

The location is great, close to dinning at walking distance. Room is spacious and extremely clean with super comfortable bed and great amenities. including breakfast is fantastic. The indoor pool is a great plus, and the terrasse is quite cozy.

10

Hiten

27 May 2024

·

Stayed 3 nights

New and very clean hotel. Very thoughtfully designed. Incredibly polite and helpful staff.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious with useful touches like blackout curtains and night-lights. Some report road noise, HVAC problems, minor maintenance issues, or uncomfortable beds/pillows; a few found rooms smaller than expected.

Related guest reviews

4

Michael

26 Aug 2025

·

Stayed 1 night

Bed was super uncomfortable, pillows horrible. HVAC didn’t work properly, inconsistent temp. Lady at front desk had a really bad attitude when we checked out when asked about getting parking validated as per an email they sent me. Told me to call manager that wasn’t on site, slide card across counter and said we’re done. They charged me $29 to park in their “hotel lot” without even asking about vehicle.

10

Jersey

16 Oct 2025

·

Stayed 1 night

Excellent hotel, very clean, the facilities are good, the room is large, one of the best I've stayed at in the USA

10

Michael

26 May 2024

·

Stayed 1 night

I did not like that the Bluetooth or WiFi was not connected to the TV. And I couldn’t use the app for the phone but everything else was perfect.

8

Steve

16 Mar 2024

·

Stayed 1 night

This new hotel is beautiful and is located very close to the slopes. The rooms were nice, the beds were comfortable and the towels were great. The common spaces, the lobby and breakfast area were lovely. The outdoor area with outdoor fireplaces were beautiful. The pool was closed during our stay. The staff were very accommodating. They serve all day coffee drinks, etc from a machine in the lobby. In the evenings, they offer movie nights off the lobby with snacks. The buffet breakfast area was large and offered a huge selection. What I did not like so much was the road noise but it did subside for the most part later into the evening. Also, I did not like being charged for parking since the area was not enclosed. And in breakfast area there were a few people taking loud conference calls in the middle of room making for a not so pleasant dining experience. They may have been consultants associated with the hotel so this behavior should stop once the hotel gets underway. Specifying a room away from the main road, I would stay here again on future ski trips to the Big Bear area. .

8

Deborah

21 Oct 2024

·

Stayed 2 nights

The hotel was okay. It could use some updates in the room. An event made parking a little difficult. Free breakfast was nice. Room was small for the price paid. Staff was nice and friendly.

10

ARMANDO

13 Oct 2025

·

Stayed 1 night

Love the room!! They way was set up, even had night light for the bathroom 👍

10

Daniel

10 Oct 2025

·

Stayed 1 night

Amazing hotel. Cozy vibe and nice breakfast in the morning. Room was nice and spacious and very updated. Looks brand new almost. Blackout curtains was a plus. Overall Great stay. And value for money. Only thing I would note was parking was kinda steep for the daily rate.

10

Ignacio

1 Aug 2025

·

Stayed 1 night

The room that we got was facing the big bear bl d it was to noise in the mornig, other then that we love it😊😊😄😄🎉🎊

8

Babak

24 May 2024

·

Stayed 1 night

The hotel is newly built and the rooms are clean and pleasant. However, the noisy air conditioning and uncomfortable pillows were drawbacks. The limited breakfast options included only basic items. A surprising end to my stay was the parking fee; not only was parking not complimentary, but the cost was also on the higher side, with a charge of $20 for a single night.

6

Katie

6 Sept 2025

·

Stayed 1 night

This was fine for a 1 night stay. Room was clean. Liked the coffee, fridge and microwave. But our room backed to the main road so there was noise. The shower facet was crooked and the bathroom sink faucet fell off when we went to use it. Interesting.

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Service

Many guests found staff friendly, welcoming, and helpful. Several reviews cite inconsistent service, including slow or delayed check-in, unhelpful interactions, housekeeping misses, and billing or overcharge concerns.

Related guest reviews

4

Michael

26 Aug 2025

·

Stayed 1 night

Bed was super uncomfortable, pillows horrible. HVAC didn’t work properly, inconsistent temp. Lady at front desk had a really bad attitude when we checked out when asked about getting parking validated as per an email they sent me. Told me to call manager that wasn’t on site, slide card across counter and said we’re done. They charged me $29 to park in their “hotel lot” without even asking about vehicle.

4

Robin

31 Dec 2024

·

Stayed 1 night

The staff requested $50 for my family to check in 1 hour early, which was 2pm. We declined and returned an hour later for the initial 3pm check in time. Our room was not ready until later that evening due to a shortage of cleaning staff. Therefore my overall stay was shorter as a result of the housekeeping staffing issue. Not a great experience at all as far as customer service, the staff did nothing to remedy this inconvenience.

8

Martha

8 Dec 2025

·

Stayed 1 night

Hilton properties never disappoint. Always my go to! Clean, quiet and friendly staff.

2

Erica

3 Jan 2025

·

Stayed 1 night

When I arrived at the hotel at 6 PM, I was very disappointed to find that my room was not ready, even though check-in time was listed as 3 PM. To make matters worse, there were five other guests ahead of me also waiting for their rooms. This was extremely frustrating and left me with a poor first impression of your service. Would you like me to help draft a more formal complaint or letter to the hotel?

10

Arylene

18 Dec 2024

·

Stayed 2 nights

Staff were very welcoming with me and my family. It was our first time up in Big Bear, staff took the time to recommend places. Popular destinations and restaurants very close by. Hotel had snacks/ events very evening for family and kids.

2

Nicole

13 Feb 2025

·

Stayed 1 night

Poor customer service, very disappointing.

10

Javier

25 Sept 2025

·

Stayed 2 nights

Awesome place to stay. Breakfast was flavorful and filling. Staff very friendly and helpful. Entire place was clean beyond approach.

10

Michael

30 Jul 2025

·

Stayed 2 nights

The staff was very polite and helpful, and the facilities were nice and clean.

10

Armen

12 Jun 2025

·

Stayed 1 night

I had an excellent stay at this hotel! Everything was perfect from start to finish. The room was clean, comfortable, and well-appointed. The staff were friendly, professional, and always ready to help. The location was convenient and made getting around easy. I also appreciated the attention to detail and how well everything was maintained. Overall, a great experience—I would definitely stay here again and highly recommend it to others!

2

marco

29 Nov 2024

·

Stayed 3 nights

Terrible experience in every aspect Didn’t clean the rooms Over charged my credit card

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Location

Convenient to the lake, Village, restaurants, and Snow Summit; a public shuttle is nearby. Several guests felt the area was safe and walkable.

Related guest reviews

10

Jenny Rose

25 Jun 2025

·

Stayed 2 nights

The room is clean, banquet breakfast has a variety of choices, staffs are friendly/accommodating, and prime location. Will definitely go back here. Highly recommended.

10

Catherine

20 Sept 2024

·

Stayed 1 night

Great location to the ski lodge

10

HAMID HOJJAT KASHANI HALLEH

23 Mar 2025

·

Stayed 1 night

The hotel is so nice, clean , so close to ski summit. They have complementary breakfast. Indoor pool . My family and I loved it.

10

Philip

8 Mar 2025

·

Stayed 2 nights

Conveniently located. There is a public shuttle nearby that goes to Snow Summit. 5 min drive. NOTE: Expedia is not conspicuous in their presentation of the parking fee of $20/night at the hotel that is not in the Expedia cost quote. I’m sure I’m not the only guest that discovers that at checkin. Makes the front desk staff’s job harder than it should be. I understand the hotel’s site does present this but I didnt check. All I know it’s it’s buried a couple of clicks in on Expedia, it’s not prominently disclosed, and it’s not in the hotel stay quote. I think that is disingenuous since there is about a zero likelihood someone would come to this location without a vehicle.

10

John

6 Nov 2024

·

Stayed 1 night

Great place to stay when exploring Big Bear. Nice property.

10

Gloria

10 Aug 2025

·

Stayed 1 night

Very clean, new, feels like a safe location.

10

Armen

12 Jun 2025

·

Stayed 1 night

I had an excellent stay at this hotel! Everything was perfect from start to finish. The room was clean, comfortable, and well-appointed. The staff were friendly, professional, and always ready to help. The location was convenient and made getting around easy. I also appreciated the attention to detail and how well everything was maintained. Overall, a great experience—I would definitely stay here again and highly recommend it to others!

10

Daniela

25 Mar 2025

·

Stayed 2 nights

Perfect location. Great place to stay.

10

Zaina

23 Sept 2025

·

Stayed 1 night

The location is great, close to dinning at walking distance. Room is spacious and extremely clean with super comfortable bed and great amenities. including breakfast is fantastic. The indoor pool is a great plus, and the terrasse is quite cozy.

10

Terry Ann

15 Oct 2025

·

Stayed 3 nights

Beautifully maintained hotel. Convenient location to the lake, restaurants, and the Village (great shopping).

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as good with decent variety and popular waffles. Others found some items bland or limited.

Related guest reviews

8

Denise

2 Jun 2025

·

Stayed 3 nights

I wasnt crazy about the breakfast ,The frittata was very bland and the potatoes were not good either. The oatmeal and waffles were good

10

Jevonna

24 Mar 2025

·

Stayed 1 night

Beautiful hotel for a quick overnight stay. Property offers a great daily breakfast buffet. We stayed for an overnight trip on a Saturday checking out on Sunday. Hotel provided free s’mores for the family (awesome fire pits outside) free movie night for the kids inside lobby area, also offered an ‘snack hour’ we were provided free nachos with toppings. Hotel offers a wonderful indoor pool & spa. Rooms were very well kept, soaps, shampoo & conditioner smelled great! We requested the first floor which was perfect for two smaller kids, we were close to all the wonderful activities offered.

6

Jeffrey

28 Jul 2025

·

Stayed 2 nights

The eggs at breakfast were overcooked or old and tough. The public restrooms were at the very end of the hallways, which is too far for guests. The public restrooms should very close to the front desk. This is poor quality for a Hilton. The bathroom was excellent. Expedia called this hotel a Hampton inn and suits, but google maps call it a Home2 suits. We drove by the building 3 times before we called and got the new name. Only the rear of the building was on the Main Street

10

Maeva

17 Aug 2025

·

Stayed 3 nights

Good breakfast, lovely patio and indoor pool

8

Babak

24 May 2024

·

Stayed 1 night

The hotel is newly built and the rooms are clean and pleasant. However, the noisy air conditioning and uncomfortable pillows were drawbacks. The limited breakfast options included only basic items. A surprising end to my stay was the parking fee; not only was parking not complimentary, but the cost was also on the higher side, with a charge of $20 for a single night.

10

Marilyn

23 Sept 2025

·

Stayed 1 night

Great hotel. Good breakfast

10

Amanda

24 Jun 2025

·

Stayed 3 nights

Very nice stay! Beds were comfortable and clean. For once I enjoyed the hotel pillows. Breakfast had a lot of options- my favorite is the waffle maker always. The paid parking is a tad high… but otherwise very great stay!

10

Javier

25 Sept 2025

·

Stayed 2 nights

Awesome place to stay. Breakfast was flavorful and filling. Staff very friendly and helpful. Entire place was clean beyond approach.

10

Shawn

1 Oct 2025

·

Stayed 1 night

Wonderful stay. Nice indoor pool & hot tub. The gym was amazing. Beds were comfortable. Free continental breakfast. Would stay here again.

10

Zaina

23 Sept 2025

·

Stayed 1 night

The location is great, close to dinning at walking distance. Room is spacious and extremely clean with super comfortable bed and great amenities. including breakfast is fantastic. The indoor pool is a great plus, and the terrasse is quite cozy.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $258	20 $257	21 $220	22 $212	23 $211	24 $236
25 $211	26 $211	27 $166	28 $211	29 $166	30 $166	31 $166

Su	Mo	Tu	We	Th	Fr	Sa
1 $166	2 $166	3 $166	4 $166	5 $166	6 $166	7 $166
8 $211	9 $166	10 $166	11 $166	12 $166	13 $166	14 $166
15 $166	16 $166	17 $166	18 $211	19 $211	20 $213	21 $211
22 $211	23 $214	24 $258	25 $257	26	27 $319	28 $276
29 $211	30 $211

Hampton Inn Big Bear Lake

Prices for Hampton Inn Big Bear Lake

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Microwave

Room, 1 King Bed, Accessible, Microwave (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Microwave (Mobility & Hearing)

Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

Room, 2 Queen Beds, Mobility Accessible, Microwave

Room, 2 Queen Beds, Microwave

Guest reviews of Hampton Inn Big Bear Lake

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Big Bear Lake

Prices for upcoming dates