MyRoomz Silver Strand Hotel

Staff are fantastic The have started a refurb and it will be lovely when finished Yes rooms need updated but it is value for money

Totally unkept, dirty, unsuitable accommodation, I checked out and still waiting for refund

How this place is still open is beyond me!! The whole place smells of damp and another smell that hasn’t even been identified by scientists. the ceiling is falling in throughout the hotel, and my room had a metal rot sticking out of it. My room wasn’t cleaned bin was full of old food/rubbish, shower looks like you could catch a bacterial infection, the toilet was covered in urine etc, the beds weren’t changed. The carpet is pure filth and hasn’t seen a hoover since the 90s probably when it was put down. The walls all covered in stains and holes and can’t forget the mould that’s growing. When I went to say about my room not being cleaned, the “cleaner” said she would clean it AGAIN not sure what type of humour that was. I would not stay there even if I was paid!!! It is a hazard throughout.

Good location and good price, but rooms very tired. No towels, no milk for tea and no shower gel provided.

The staff were all amazing I would happily go back again