Name: Grand Oasis Palm - All inclusive
Address: Boulevard Kukulcan Km 4.5 Zona Hotelera, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 6.88

Guest reviews

6.9

Pleasant

Based on 3,005 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Grand Oasis Palm - All inclusive, guests highlight a calm, kid-friendly beach and friendly staff, but repeatedly report overcrowding, long lines, and difficulty reserving restaurants, alongside mixed food quality, dated rooms with maintenance issues, and occasional construction noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Vinod

10 Mar 2026

·

Stayed 1 night

Staff not very helpful but the staff in the front also very slow to work and the staff in the restaurant they only like Spanish speaking clients because they don’t speak English, food quality is bad not very happy with food they provide burgers are made long back and they serving. I will not recommend anyone this property.

8

garry

10 Mar 2026

·

Stayed 7 nights

No ocean view. But nice view. Staff are excellent and always there to help. Room was clean and always topped up .

10

Juan

13 Feb 2026

·

Stayed 5 nights

It was great

6

Shiela

12 Feb 2026

·

Stayed 4 nights

Wifi is too slow. Food is average. The same food everyday. Restaurant reservation is hard, we go to the same restaurant everyday that does not require booking. We did not fully use the amenities in the hotel because we don’t know. Staff will approach us if they want us to avail additional services. Limited staff knows english, so communicating is kinda hard.

6

Jorge Alberto

10 Feb 2026

·

Stayed 3 nights

Was okay but not a good view

Boulevard Kukulcan Km 4.5 Zona Hotelera, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

Located in Cancun (Zona Hotelera), Grand Oasis Palm - All Inclusive is within a 15-minute walk of Langosta Beach and Playa Tortugas. This all-inclusive property is 10.3 mi (16.5 km) from Delfines Beach and 6.1 mi (9.8 km) from La Isla Shopping Mall.

Nichupté Lagoon(0.1 Miles)

Escénica Tower(0.2 Miles)

Langosta Beach(0.3 Miles)

Jardín del Arte(0.4 Miles)

Playa Tortugas(0.6 Miles)

Las Perlas Beach(1.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Pets are not allowed at this property.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities. Guests are encouraged to contact the property for specific accessibility needs.

The property is located in Cancun's Zona Hotelera, within a 15-minute walk of Langosta Beach and Playa Tortugas. It is 6.1 miles from La Isla Shopping Mall and 5.2 miles from Ultramar Ferry Puerto Juárez.

Yes, the property features an outdoor pool, including a children's pool. The pool is seasonal and operational hours are not specified.

Up to 2 children aged 12 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Grand Oasis Palm - All inclusive

Amenities

Property description

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