Point A Kensington Olympia

Be clear that this is a budget hotel with TINY rooms, like barely able to get your suitcase in. It’s clean, modern and nicely located but I think the pictures are misleading about how small the rooms are. Each bed only had one pillow, so the amenities are scaled down as well. The only other thing we didn’t love was the touch screen for the lighting, we didn’t figure out the ambient lights were on the first night or how to turn them off which was inconvenient, but we got them off the second night. It’s relatively clean but the hallway smelled like urine the second night

For the price it was good. Staff were lovely, room was clean etc. Only minor gripe was the mattress wasn't particularly great

Ok

The room was very small, can’t get into the bed because it was against the wall, only a chair and hooks on the wall to hang clothes, no closet or room for suitcases.

Dreadful check in experience. The woman on reception asked for my ID even though this is not normally the case. She then went through the whole check in process. She then made me do it on the self checkout - what is the point of a staff member/self-checkout if you're duplicating tasks?! She then rambled on about breakfast - including the weekend times even though it was Thursday and it was clear that I just wanted to get to my room. I usually like Point A because the check in is quick. The man who checked me in this week was great. Friendly and quick. They're usually quick at King's Cross as well.