Illa Cozumel
US$64
/ night
Avg. for October
Prices for Illa Cozumel
Select dates to see prices and availability
US$64
/ night
Avg. for October
Monthly average prices
Nightly prices at Illa Cozumel average US$64 in the cheapest month (October) and US$113 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$97 |
| February | US$97 |
| March | US$81 |
| April | US$72 |
| May | US$70 |
| June | US$67 |
| July | US$86 |
| August | US$78 |
| September | US$77 |
| October | US$64 |
| November | US$103 |
| December | US$113 |
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Oct · US$64
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Most expensive: December (~US$113)
Cheapest: October (~US$64)
About this property
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Amenities
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Business amenities
Featured amenities include luggage storage, microwave in a common area, and a water dispenser. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 19 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Location
With a stay at Illa Cozumel in Cozumel (Colonia Centro), you'll be within a 10-minute walk of Cozumel Maritime Terminal and San Miguel Church. This hotel is 15.3 mi (24.7 km) from Xcaret Eco Theme Park and 19.2 mi (30.8 km) from Playa del Carmen Main Beach.
What's nearby
San Miguel Church(0.2 Miles)
Central Plaza(0.2 Miles)
Benito Juarez Park(0.2 Miles)
Cozumel Maritime Terminal(0.3 Miles)
Malecon San Miguel(0.3 Miles)
Cozumel Museum(0.3 Miles)
"Benito Juarez" Municipal Market(0.3 Miles)
Cozumel Fiscal Pier Ferry Terminal(0.4 Miles)
Los Cinco Soles(0.4 Miles)
Museo de la Isla de Cozumel(0.5 Miles)
Maya Heritage Monument(0.7 Miles)
Rafael E Melgar Statue(0.7 Miles)
Punta Langosta Cruise Terminal(0.7 Miles)
Plaza Punta Langosta(0.8 Miles)
Palacio Municipal(1 Miles)
The nearest major airport is Cozumel Intl. Airport (CZM)(1.6 Miles)
Parking
Swimming pool
Non-smoking rooms
Housekeeping
Safe-deposit box
Garden
Location
Calle 2 Norte, entre 15 y 10, Colonia Centro, San Miguel, Quintana Roo, Mexico
San Miguel Church (0.2 Miles)
Central Plaza (0.2 Miles)
Benito Juarez Park (0.2 Miles)
Cozumel Maritime Terminal (0.3 Miles)
Malecon San Miguel (0.3 Miles)
Cozumel Museum (0.3 Miles)
Room options
9
Deluxe Double Room, 1 Queen Bed, Courtyard View
1 Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Microwave
9
Superior Double Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Microwave
5
Elite Double Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Microwave
5
Deluxe Double Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Microwave
6
Signature Double Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Microwave
8
Classic Double Room, 1 Queen Bed, Courtyard View
1 Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Illa Cozumel
8.5
Very good
Based on 194 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Illa Cozumel draws praise for its central, walkable location near the ferry, friendly and helpful staff, and modern, clean rooms around a leafy courtyard with a small pool, creating a safe, relaxed boutique feel for many guests.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Illa Cozumel draws praise for its central, walkable location near the ferry, friendly and helpful staff, and modern, clean rooms around a leafy courtyard with a small pool, creating a safe, relaxed boutique feel for many guests.
However, several reviews report loud nightclub music late into the night—especially on weekends—while others found it quiet. Wi-Fi is frequently described as weak or unreliable, and the complimentary continental breakfast is simple with limited variety. Expect a stylish base best for guests focused on exploring, with potential nightlife noise to consider.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Small courtyard pool and pleasant garden areas, with free water and coffee available. Secure, code-access property, but there’s no on-site parking and the pool space is compact.
Related guest reviews
10
Sammy
23 Feb 2025
·
Stayed 9 nights
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
10
Bao Chau
21 Sept 2024
·
Stayed 3 nights
Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus!
Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus!
8
Janna
30 Nov 2025
·
Stayed 2 nights
Okay this place would have 5 stars if it wasnt for the bar next door playing very loud music until 4am for both of the nights I stayed here (fri & sat) During the day this place is like a little oasis, spotless, safe, very friendly staff, perfect little pool area for catching the sun. However, if you want to sleep between the hours of 10am and 4am don’t book here. I had ear plugs AND noise cancelling headphones playing my own music and still could hear the neighbourhood noise. I get it, out of the hotels control, but this needs to be better advertised and disclosed. 4am is a lot later than the typical midnight or even 2am bar timing. It was restless and honestly ruined the experience. And for the record, I met and chatted with multiple other guests in other rooms and they all had the same issue. I did ask and receive earplugs but honestly - it didn’t do much but make sleeping uncomfortable. I truly wish I could say I would be back because this place would be a gem if it wasn’t for the late night/ early morning noise.
Okay this place would have 5 stars if it wasnt for the bar next door playing very loud music until 4am for both of the nights I stayed here (fri & sat) During the day this place is like a little oasis, spotless, safe, very friendly staff, perfect little pool area for catching the sun. However, if you want to sleep between the hours of 10am and 4am don’t book here. I had ear plugs AND noise cancelling headphones playing my own music and still could hear the neighbourhood noise. I get it, out of the hotels control, but this needs to be better advertised and disclosed. 4am is a lot later than the typical midnight or even 2am bar timing. It was restless and honestly ruined the experience. And for the record, I met and chatted with multiple other guests in other rooms and they all had the same issue. I did ask and receive earplugs but honestly - it didn’t do much but make sleeping uncomfortable. I truly wish I could say I would be back because this place would be a gem if it wasn’t for the late night/ early morning noise.
10
Patricia
16 Jan 2023
·
Stayed 1 night
Wow! This new hotel is brand new and a beautiful design. We were a group of friends and were all so pleased with the comfort and location, it is just a couple of minutes walking from the ferry. The hotel offers free fruit and coffee in the morning and it has an outstanding pool to take some sun. Truly great hotel
Wow! This new hotel is brand new and a beautiful design. We were a group of friends and were all so pleased with the comfort and location, it is just a couple of minutes walking from the ferry. The hotel offers free fruit and coffee in the morning and it has an outstanding pool to take some sun. Truly great hotel
10
Jason
7 Mar 2025
·
Stayed 5 nights
Like that the property is secured. Not anyone can just walk in. Rooms were decent. Quiet area. Easy walk to get to our favorite bars.
Like that the property is secured. Not anyone can just walk in. Rooms were decent. Quiet area. Easy walk to get to our favorite bars.
6
Estela
20 Mar 2023
·
Stayed 2 nights
La habitación era muy bonita y las instalaciones también. Desgraciadamente no había tumbonas para todos y a la piscina no le da el sol.
La habitación era muy bonita y las instalaciones también. Desgraciadamente no había tumbonas para todos y a la piscina no le da el sol.
8
Christopher
21 Mar 2025
·
Stayed 6 nights
The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer. The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.
The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer. The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.
10
Tac
26 Mar 2023
·
Stayed 9 nights
Clean, secure, safe, comfortable. Great pool area to relax
Clean, secure, safe, comfortable. Great pool area to relax
10
Daniela
9 Mar 2025
·
Stayed 3 nights
linda experiencia solo que no cuenta con estacionamiento dentro de las instalaciones.
linda experiencia solo que no cuenta con estacionamiento dentro de las instalaciones.
10
Eduard
4 May 2025
·
Stayed 3 nights
Freundliches Personal, saubere und Schöne Unterkunft. Zimmer groß und geräumig. Was uns besonders gut gefallen hat, war ein Wasserspender. In der Früh gab’s ein Mini Frühstück mit Obst, süßem Gebäck, Säfte, Tee und Kaffee. Von uns eine klare Empfehlung.
Freundliches Personal, saubere und Schöne Unterkunft. Zimmer groß und geräumig. Was uns besonders gut gefallen hat, war ein Wasserspender. In der Früh gab’s ein Mini Frühstück mit Obst, süßem Gebäck, Säfte, Tee und Kaffee. Von uns eine klare Empfehlung.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the hotel and rooms very clean and well kept. Some report maintenance or cleanliness lapses such as worn finishes, occasional odors, or dirty cushions/areas.
Related guest reviews
10
Katherine
17 Mar 2025
·
Stayed 3 nights
Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again!
Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again!
4
Diego
10 Mar 2025
·
Stayed 3 nights
El hotel está súper descuidado lleno de suciedad en las habitaciones. Este hotel se vende como boutique pero está muy lejos de ser uno.
El hotel está súper descuidado lleno de suciedad en las habitaciones. Este hotel se vende como boutique pero está muy lejos de ser uno.
10
frédéric
7 Aug 2025
·
Stayed 3 nights
Nous recommandons d'éviter les 2 premières chambres à l'entrée car la vue de la fenêtre donne sur un mur surmonté de fil barbelé ! Les autres chambres ont une petite terrasse et sont face à de très belles plantes (comme sur les photos), ce qui est quand-même beaucoup plus charmant et surtout moins déprimant que le barbelé ! Notre chambre était spacieuse , la literie très confortable mais il y avait (en tout cas dans notre chambre, ce qui n'est peut-être pas le cas dans les autres) pas mal de grosses fissures au mur, ce qui donne un aspect dégradée à la chambre. Le coin piscine est très agréable mais les coussins des transats un peu sales. Le petit déjeuner est a volonté mais est simplement composé de café ou thé, viennoiseries ( dont certaines très sèches), fruits (pommes entières) et jus fruits (non naturels). Pour nous, c'était trop simple et peu varié mais pour ceux qui déjeunent léger, ça peut peut-être suffire. L'hôtel est très bien placé mais pas de parking contrairement à ce qui est indiqué dans hôtel.com. Il faut se garer dans la rue et nous n'avons jamais eu de places devant.
Nous recommandons d'éviter les 2 premières chambres à l'entrée car la vue de la fenêtre donne sur un mur surmonté de fil barbelé ! Les autres chambres ont une petite terrasse et sont face à de très belles plantes (comme sur les photos), ce qui est quand-même beaucoup plus charmant et surtout moins déprimant que le barbelé ! Notre chambre était spacieuse , la literie très confortable mais il y avait (en tout cas dans notre chambre, ce qui n'est peut-être pas le cas dans les autres) pas mal de grosses fissures au mur, ce qui donne un aspect dégradée à la chambre. Le coin piscine est très agréable mais les coussins des transats un peu sales. Le petit déjeuner est a volonté mais est simplement composé de café ou thé, viennoiseries ( dont certaines très sèches), fruits (pommes entières) et jus fruits (non naturels). Pour nous, c'était trop simple et peu varié mais pour ceux qui déjeunent léger, ça peut peut-être suffire. L'hôtel est très bien placé mais pas de parking contrairement à ce qui est indiqué dans hôtel.com. Il faut se garer dans la rue et nous n'avons jamais eu de places devant.
10
Jennifer
19 Feb 2026
·
Stayed 4 nights
Modern clean rooms with a safe and tranquil vibe. Antonio and Diego were great.
Modern clean rooms with a safe and tranquil vibe. Antonio and Diego were great.
8
Christopher
21 Mar 2025
·
Stayed 6 nights
The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer. The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.
The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer. The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.
10
Lucas
12 Jan 2025
·
Stayed 1 night
Loved the spot, the room was super clean and modern. I will be returning again it the future with my whole family.
Loved the spot, the room was super clean and modern. I will be returning again it the future with my whole family.
10
Eduard
4 May 2025
·
Stayed 3 nights
Freundliches Personal, saubere und Schöne Unterkunft. Zimmer groß und geräumig. Was uns besonders gut gefallen hat, war ein Wasserspender. In der Früh gab’s ein Mini Frühstück mit Obst, süßem Gebäck, Säfte, Tee und Kaffee. Von uns eine klare Empfehlung.
Freundliches Personal, saubere und Schöne Unterkunft. Zimmer groß und geräumig. Was uns besonders gut gefallen hat, war ein Wasserspender. In der Früh gab’s ein Mini Frühstück mit Obst, süßem Gebäck, Säfte, Tee und Kaffee. Von uns eine klare Empfehlung.
10
Tiffany
20 Feb 2025
·
Stayed 8 nights
Great stay. Clean and no issues. Walkable to everything!
Great stay. Clean and no issues. Walkable to everything!
4
Charles
8 May 2023
·
Stayed 2 nights
The property appears nice from pictures, but..... 1. Was not able to sleep until 4 am due to very very loud music from near by club. 2. Pool and lounge area is dirty 3. Shower and room very basic My wife and I actually paid for two nights but left after one due to conditions.
The property appears nice from pictures, but..... 1. Was not able to sleep until 4 am due to very very loud music from near by club. 2. Pool and lounge area is dirty 3. Shower and room very basic My wife and I actually paid for two nights but left after one due to conditions.
10
Dov
31 Dec 2023
·
Stayed 2 nights
Perfect in center walking distance to all. The problem was the room had a sewer smell. And they couldn't do anything.
Perfect in center walking distance to all. The problem was the room had a sewer smell. And they couldn't do anything.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and often spacious with good beds, AC and blackout shades. Nightclub noise can carry into rooms (especially on weekends), and Wi-Fi is often weak or unstable; a few note minor wear or drainage issues.
Related guest reviews
10
Barry
23 Feb 2023
·
Stayed 1 night
Bed very big ..sheets upscale..room decorated very well..large TV...walls keep sound out..perfect location
Bed very big ..sheets upscale..room decorated very well..large TV...walls keep sound out..perfect location
6
Sean
13 Feb 2026
·
Stayed 2 nights
It’s a nice place, great location and wonderful staff. However, 1) it is in a construction zone with both the roadway closed in front of the hotel and a hotel being built next to it; 2) the WiFi is very weak and I got kicked out of two online meetings - one which I was giving a presentation. I travel all over the yucatan and this has never happened to me.
It’s a nice place, great location and wonderful staff. However, 1) it is in a construction zone with both the roadway closed in front of the hotel and a hotel being built next to it; 2) the WiFi is very weak and I got kicked out of two online meetings - one which I was giving a presentation. I travel all over the yucatan and this has never happened to me.
10
Andres
28 Jan 2024
·
Stayed 2 nights
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
10
Katherine
17 Mar 2025
·
Stayed 3 nights
Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again!
Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again!
8
Stefan
22 Jan 2026
·
Stayed 3 nights
Sehr schönes, sauberes, stilvolles Hotel. Zentrale Lage. Kleines Frühstücksbuffet vom Hotel offeriert. Ganztags Kaffee, Tee, Wasser. Alles hervorragend, ausser der nahegelegene Club spielt bis morgens um 4 Uhr sehr laut Musik und das hört man in den Zimmern sehr gut.
Sehr schönes, sauberes, stilvolles Hotel. Zentrale Lage. Kleines Frühstücksbuffet vom Hotel offeriert. Ganztags Kaffee, Tee, Wasser. Alles hervorragend, ausser der nahegelegene Club spielt bis morgens um 4 Uhr sehr laut Musik und das hört man in den Zimmern sehr gut.
8
Janna
30 Nov 2025
·
Stayed 2 nights
Okay this place would have 5 stars if it wasnt for the bar next door playing very loud music until 4am for both of the nights I stayed here (fri & sat) During the day this place is like a little oasis, spotless, safe, very friendly staff, perfect little pool area for catching the sun. However, if you want to sleep between the hours of 10am and 4am don’t book here. I had ear plugs AND noise cancelling headphones playing my own music and still could hear the neighbourhood noise. I get it, out of the hotels control, but this needs to be better advertised and disclosed. 4am is a lot later than the typical midnight or even 2am bar timing. It was restless and honestly ruined the experience. And for the record, I met and chatted with multiple other guests in other rooms and they all had the same issue. I did ask and receive earplugs but honestly - it didn’t do much but make sleeping uncomfortable. I truly wish I could say I would be back because this place would be a gem if it wasn’t for the late night/ early morning noise.
Okay this place would have 5 stars if it wasnt for the bar next door playing very loud music until 4am for both of the nights I stayed here (fri & sat) During the day this place is like a little oasis, spotless, safe, very friendly staff, perfect little pool area for catching the sun. However, if you want to sleep between the hours of 10am and 4am don’t book here. I had ear plugs AND noise cancelling headphones playing my own music and still could hear the neighbourhood noise. I get it, out of the hotels control, but this needs to be better advertised and disclosed. 4am is a lot later than the typical midnight or even 2am bar timing. It was restless and honestly ruined the experience. And for the record, I met and chatted with multiple other guests in other rooms and they all had the same issue. I did ask and receive earplugs but honestly - it didn’t do much but make sleeping uncomfortable. I truly wish I could say I would be back because this place would be a gem if it wasn’t for the late night/ early morning noise.
8
VÍCTOR MANUEL
12 Feb 2023
·
Stayed 1 night
Mala calidad del internet
Mala calidad del internet
10
frédéric
7 Aug 2025
·
Stayed 3 nights
Nous recommandons d'éviter les 2 premières chambres à l'entrée car la vue de la fenêtre donne sur un mur surmonté de fil barbelé ! Les autres chambres ont une petite terrasse et sont face à de très belles plantes (comme sur les photos), ce qui est quand-même beaucoup plus charmant et surtout moins déprimant que le barbelé ! Notre chambre était spacieuse , la literie très confortable mais il y avait (en tout cas dans notre chambre, ce qui n'est peut-être pas le cas dans les autres) pas mal de grosses fissures au mur, ce qui donne un aspect dégradée à la chambre. Le coin piscine est très agréable mais les coussins des transats un peu sales. Le petit déjeuner est a volonté mais est simplement composé de café ou thé, viennoiseries ( dont certaines très sèches), fruits (pommes entières) et jus fruits (non naturels). Pour nous, c'était trop simple et peu varié mais pour ceux qui déjeunent léger, ça peut peut-être suffire. L'hôtel est très bien placé mais pas de parking contrairement à ce qui est indiqué dans hôtel.com. Il faut se garer dans la rue et nous n'avons jamais eu de places devant.
Nous recommandons d'éviter les 2 premières chambres à l'entrée car la vue de la fenêtre donne sur un mur surmonté de fil barbelé ! Les autres chambres ont une petite terrasse et sont face à de très belles plantes (comme sur les photos), ce qui est quand-même beaucoup plus charmant et surtout moins déprimant que le barbelé ! Notre chambre était spacieuse , la literie très confortable mais il y avait (en tout cas dans notre chambre, ce qui n'est peut-être pas le cas dans les autres) pas mal de grosses fissures au mur, ce qui donne un aspect dégradée à la chambre. Le coin piscine est très agréable mais les coussins des transats un peu sales. Le petit déjeuner est a volonté mais est simplement composé de café ou thé, viennoiseries ( dont certaines très sèches), fruits (pommes entières) et jus fruits (non naturels). Pour nous, c'était trop simple et peu varié mais pour ceux qui déjeunent léger, ça peut peut-être suffire. L'hôtel est très bien placé mais pas de parking contrairement à ce qui est indiqué dans hôtel.com. Il faut se garer dans la rue et nous n'avons jamais eu de places devant.
4
Rod
22 Feb 2024
·
Stayed 7 nights
very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.
very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.
8
Gad
2 Feb 2023
·
Stayed 3 nights
+; Lovely place and excellent location! Free water and coffee. Very nice people! -; The water in the shower does not drain well, although we asked several times. The internet is really bad, so weak and keeps disconnecting. You can't work. The pool is really, really small.
+; Lovely place and excellent location! Free water and coffee. Very nice people! -; The water in the shower does not drain well, although we asked several times. The internet is really bad, so weak and keeps disconnecting. You can't work. The pool is really, really small.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly and helpful, with staff frequently going above and beyond. Occasional complaints note strict check-in ID policies or less welcoming interactions.
Related guest reviews
10
Sammy
23 Feb 2025
·
Stayed 9 nights
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
10
Andres
28 Jan 2024
·
Stayed 2 nights
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
10
Roland
29 Jan 2025
·
Stayed 1 night
Great service from the desk clerks, very nice people. The complex is new and modern. It’s fairly quiet and comfortable. I would stay there again.
Great service from the desk clerks, very nice people. The complex is new and modern. It’s fairly quiet and comfortable. I would stay there again.
10
Amy
10 May 2025
·
Stayed 7 nights
Thos hotel was Absolutely Wonderful!!! We would stay here again and we definitely recommend it to anyone looking for a super central hotel while in Cozumel. All of the shops and restaurants are within a one to ten minute walk. The staff are SO friendly and the continental breakfast that's included is just Great. The fresh squeezed OJ is Fantastic 😊 The only thing I would mention is that I think this hotel is Perfect if you are out doing activities. If you are looking to just chill by a pool and have some drinks from the bar I would choose another hotel because the pol is super tiny and there isn't a restaurant or bar at the hotel. This being said ... definitely stay here if you are going to be out and about and just want to cool down after. Thanks to all the staff for making our time in Cozumel sooooo fun. Amy and Clint from Canada 🤗
Thos hotel was Absolutely Wonderful!!! We would stay here again and we definitely recommend it to anyone looking for a super central hotel while in Cozumel. All of the shops and restaurants are within a one to ten minute walk. The staff are SO friendly and the continental breakfast that's included is just Great. The fresh squeezed OJ is Fantastic 😊 The only thing I would mention is that I think this hotel is Perfect if you are out doing activities. If you are looking to just chill by a pool and have some drinks from the bar I would choose another hotel because the pol is super tiny and there isn't a restaurant or bar at the hotel. This being said ... definitely stay here if you are going to be out and about and just want to cool down after. Thanks to all the staff for making our time in Cozumel sooooo fun. Amy and Clint from Canada 🤗
10
Douglas Richard
22 Mar 2025
·
Stayed 9 nights
We stayed here 9 days and found it to be very good for us. The area has many good places to dine that were very nicely priced. The hotel staff were all friendly and helpful (special shout out to Carlos who was a pleasure to see every day!). Our only negative was that there needs to be more clothes hangers and clothes storage in the rooms...we do not like working out of a suitcase on an extended stay.
We stayed here 9 days and found it to be very good for us. The area has many good places to dine that were very nicely priced. The hotel staff were all friendly and helpful (special shout out to Carlos who was a pleasure to see every day!). Our only negative was that there needs to be more clothes hangers and clothes storage in the rooms...we do not like working out of a suitcase on an extended stay.
10
Sebastian
4 Jul 2023
·
Stayed 2 nights
Really nice hotel, we booked 2 nights first but enjoyed the stay at the hotel and Cozumel so wee booked another 2 nights. Diego at the front desk was very helpful and nice too.
Really nice hotel, we booked 2 nights first but enjoyed the stay at the hotel and Cozumel so wee booked another 2 nights. Diego at the front desk was very helpful and nice too.
10
Jason
5 Nov 2025
·
Stayed 7 nights
Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too.
Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too.
10
Jennifer
19 Feb 2026
·
Stayed 4 nights
Modern clean rooms with a safe and tranquil vibe. Antonio and Diego were great.
Modern clean rooms with a safe and tranquil vibe. Antonio and Diego were great.
2
Liz
24 Dec 2024
·
Stayed 1 night
The reason i am giving this hotel 1 star reviews is i because they did not allow us to stay here. i booked this hotel last min in cozumel after finishing a water tour and having dinner, we decided to stay 1 might in cozumel because our oroginal stay was i akumal. Due to being in a water tour we did not have my passport on is and my husband was the only one that had physical card id. They didnt allow us to check in. From the get go the front staff was not friendly. Expedia did not have this policy easily visible and illia does not have it posted on their website. And its not logical to expect customers to carry their passports with them if they just got off a boat tour and its last min onlh booking for 1 night. So i basically paid for a room and wasnt able to check in. We had to lay another hotel room that had no issues booking us just with my husbands id and they did not refund us the money we paid.
The reason i am giving this hotel 1 star reviews is i because they did not allow us to stay here. i booked this hotel last min in cozumel after finishing a water tour and having dinner, we decided to stay 1 might in cozumel because our oroginal stay was i akumal. Due to being in a water tour we did not have my passport on is and my husband was the only one that had physical card id. They didnt allow us to check in. From the get go the front staff was not friendly. Expedia did not have this policy easily visible and illia does not have it posted on their website. And its not logical to expect customers to carry their passports with them if they just got off a boat tour and its last min onlh booking for 1 night. So i basically paid for a room and wasnt able to check in. We had to lay another hotel room that had no issues booking us just with my husbands id and they did not refund us the money we paid.
10
Jeremy
8 Mar 2025
·
Stayed 3 nights
The property was perfect for my needs. Quiet neighborhood very close to entertainment and dining. Diego was absolutely the best. Recommended scooter rental and very knowledgeable about all things Cozumel. I left an expensive pair of prescription glasses at a club the night before my flight, and Diego retrieved them for me and mailed them to Austin Texas. The entire staff were incredible! Looking forward to renting 8-10 units later this year for a company vacation. Thanks again Diego! You are awesome!
The property was perfect for my needs. Quiet neighborhood very close to entertainment and dining. Diego was absolutely the best. Recommended scooter rental and very knowledgeable about all things Cozumel. I left an expensive pair of prescription glasses at a club the night before my flight, and Diego retrieved them for me and mailed them to Austin Texas. The entire staff were incredible! Looking forward to renting 8-10 units later this year for a company vacation. Thanks again Diego! You are awesome!
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AI-generated summary based on recent guest reviews
Location
Central, walkable base close to the ferry, restaurants, and taxis. The surrounding nightlife can be noisy late into the night on some days, though several guests reported quiet stays.
Related guest reviews
10
Brad
7 Mar 2024
·
Stayed 3 nights
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
10
Sammy
23 Feb 2025
·
Stayed 9 nights
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
8
Lucie
27 Mar 2025
·
Stayed 2 nights
Dry nicely laid out for. a 2 star hotel. Nice staff / good continental breakfast. As it’s located in Centro, very close to nice restaurants
Dry nicely laid out for. a 2 star hotel. Nice staff / good continental breakfast. As it’s located in Centro, very close to nice restaurants
10
joshua
2 Dec 2025
·
Stayed 4 nights
nice little place close to downtown.
nice little place close to downtown.
10
Corrina
9 Mar 2025
·
Stayed 1 night
Super close to ferry, airport and shopping. The grounds, our room and the staff were absolutely lovely. Would definitely stay here again
Super close to ferry, airport and shopping. The grounds, our room and the staff were absolutely lovely. Would definitely stay here again
8
Valerie
6 Apr 2025
·
Stayed 1 night
Lovely, small unique hotel. Close to restaurants, transportation, safe and walkable.
Lovely, small unique hotel. Close to restaurants, transportation, safe and walkable.
10
Karen
16 Mar 2025
·
Stayed 8 nights
Beautiful place, close to everything
Beautiful place, close to everything
8
Jane
11 Nov 2025
·
Stayed 7 nights
Great proximity to the ferry terminal and Centro. There are nightclubs close by, which were only an issue on the weekends, no fault of the property.
Great proximity to the ferry terminal and Centro. There are nightclubs close by, which were only an issue on the weekends, no fault of the property.
8
Christopher
21 Mar 2025
·
Stayed 6 nights
The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer. The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.
The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer. The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.
10
Tiffany
20 Feb 2025
·
Stayed 8 nights
Great stay. Clean and no issues. Walkable to everything!
Great stay. Clean and no issues. Walkable to everything!
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AI-generated summary based on recent guest reviews
Dining
Complimentary continental breakfast is very simple—coffee, juice and pastries with a little fruit. Opinions vary from basic to better than expected.
Related guest reviews
10
Andres
28 Jan 2024
·
Stayed 2 nights
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
8
Lucie
27 Mar 2025
·
Stayed 2 nights
Dry nicely laid out for. a 2 star hotel. Nice staff / good continental breakfast. As it’s located in Centro, very close to nice restaurants
Dry nicely laid out for. a 2 star hotel. Nice staff / good continental breakfast. As it’s located in Centro, very close to nice restaurants
8
Stefan
22 Jan 2026
·
Stayed 3 nights
Sehr schönes, sauberes, stilvolles Hotel. Zentrale Lage. Kleines Frühstücksbuffet vom Hotel offeriert. Ganztags Kaffee, Tee, Wasser. Alles hervorragend, ausser der nahegelegene Club spielt bis morgens um 4 Uhr sehr laut Musik und das hört man in den Zimmern sehr gut.
Sehr schönes, sauberes, stilvolles Hotel. Zentrale Lage. Kleines Frühstücksbuffet vom Hotel offeriert. Ganztags Kaffee, Tee, Wasser. Alles hervorragend, ausser der nahegelegene Club spielt bis morgens um 4 Uhr sehr laut Musik und das hört man in den Zimmern sehr gut.
8
Daniel
31 Dec 2024
·
Stayed 4 nights
They don't really offer breakfast, just some juice, rolls, and a pot of coffee. Staff was really nice and happy to help. For the price, would stay here again. If you want to be in a super walkable area this is a great option.
They don't really offer breakfast, just some juice, rolls, and a pot of coffee. Staff was really nice and happy to help. For the price, would stay here again. If you want to be in a super walkable area this is a great option.
10
Jason
5 Nov 2025
·
Stayed 7 nights
Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too.
Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too.
4
Rod
22 Feb 2024
·
Stayed 7 nights
very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.
very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.
8
Gad
2 Feb 2023
·
Stayed 3 nights
+; Lovely place and excellent location! Free water and coffee. Very nice people! -; The water in the shower does not drain well, although we asked several times. The internet is really bad, so weak and keeps disconnecting. You can't work. The pool is really, really small.
+; Lovely place and excellent location! Free water and coffee. Very nice people! -; The water in the shower does not drain well, although we asked several times. The internet is really bad, so weak and keeps disconnecting. You can't work. The pool is really, really small.
8
Celina
27 Mar 2023
·
Stayed 4 nights
+ Beautiful new hotel Lovely pool area Safe environment Very close to the city center Very close to the ferry terminal There’s a small “breakfast” included with fruits, juice, coffee and some pastery - We had room no. 1, very close to the reception, so we would here every time they talked or even got a sms. There’s a restaurant nearby who played music all night (Saturday) Only bad thing about Illa is soundproofing.
+ Beautiful new hotel Lovely pool area Safe environment Very close to the city center Very close to the ferry terminal There’s a small “breakfast” included with fruits, juice, coffee and some pastery - We had room no. 1, very close to the reception, so we would here every time they talked or even got a sms. There’s a restaurant nearby who played music all night (Saturday) Only bad thing about Illa is soundproofing.
10
Eduard
4 May 2025
·
Stayed 3 nights
Freundliches Personal, saubere und Schöne Unterkunft. Zimmer groß und geräumig. Was uns besonders gut gefallen hat, war ein Wasserspender. In der Früh gab’s ein Mini Frühstück mit Obst, süßem Gebäck, Säfte, Tee und Kaffee. Von uns eine klare Empfehlung.
Freundliches Personal, saubere und Schöne Unterkunft. Zimmer groß und geräumig. Was uns besonders gut gefallen hat, war ein Wasserspender. In der Früh gab’s ein Mini Frühstück mit Obst, süßem Gebäck, Säfte, Tee und Kaffee. Von uns eine klare Empfehlung.
8
Shannon
2 Feb 2024
·
Was required to pay in cash at the property. No water in rooms. Near taxi depot and the zocalo. Breakfast was sweet breads only.
Was required to pay in cash at the property. No water in rooms. Near taxi depot and the zocalo. Breakfast was sweet breads only.
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AI-generated summary based on recent guest reviews
10
Lily
4 Jul 2026
·
Stayed 3 nights
Everything was wonderful! This place is a must!
Everything was wonderful! This place is a must!
10
Stephanie
22 Jun 2026
·
Stayed 1 night
Every thing was great!! Definitely will be back
Every thing was great!! Definitely will be back
10
Sarah
30 May 2026
·
Stayed 2 nights
Property was located a short walk from the town and beach, was a little difficult to find upon arrival. Property was clean, well maintained and staff were friendly and helpful with any enquirers.
Property was located a short walk from the town and beach, was a little difficult to find upon arrival. Property was clean, well maintained and staff were friendly and helpful with any enquirers.
10
Maria
26 May 2026
·
Stayed 1 night
A very beautiful, very pleasant, very clean place, the only drawback is that it doesn't have a beach very close by.
A very beautiful, very pleasant, very clean place, the only drawback is that it doesn't have a beach very close by.
10
Ricardo
24 May 2026
·
Stayed 1 night
Excellent location, great hotel, outstanding customer service from the service from Antonio and Diego! Prime location and good value for the price.
Excellent location, great hotel, outstanding customer service from the service from Antonio and Diego! Prime location and good value for the price.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
Good to know
Additional policies and info about this property.
FAQs about Illa Cozumel
Is parking available at the property?
Free self parking is available on-site.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out availability is not specified.
What is the location of the hotel in relation to key landmarks?
The hotel is located in Cozumel (Colonia Centro), steps from San Miguel Church and 4 minutes by foot from Central Plaza. It is approximately 11.6 mi (18.7 km) from San Francisco Beach and 15.3 mi (24.7 km) from Xcaret Eco Theme Park.
Is there a swimming pool at the hotel?
The property features an outdoor swimming pool, which is seasonal. Operational hours are not specified.
Are children allowed at the hotel?
Children are allowed at the property, but the minimum age for free stays is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-17: 116.63075099334718USD
- 2026-10-18: 82.2429136505127USD
- 2026-10-19: 112.48454015808106USD
- 2026-10-20: 112.0716009021759USD
- 2026-10-21: 107.0264780620575USD
- 2026-10-22: 105.05159926376344USD
- 2026-10-23: 106.93384039077759USD
- 2026-10-24: 83.1427USD
- 2026-10-25: 78.6485USD
- 2026-10-26: 107.38985397796631USD
- 2026-10-27: 107.00335078926086USD
- 2026-10-28: 107.00335078926086USD
- 2026-10-29: 107.00335078926086USD
- 2026-10-30: 107.67999067268372USD
- 2026-10-31: 84.95849950675965USD
- 2026-11-01: 103.83188849792481USD
- 2026-11-02: 102.99999243774414USD
- 2026-11-03: 103.83188849792481USD
- 2026-11-04: 102.99999243774414USD
- 2026-11-05: 103.83188849792481USD
- 2026-11-06: 117.45750384979249USD
- 2026-11-07: 133.60999234085082USD
- 2026-11-08: 120.57999426956177USD
- 2026-11-09: 103.83188849792481USD
- 2026-11-10: 103.12554661293031USD
- 2026-11-11: 103.83188849792481USD
- 2026-11-12: 102.99999243774414USD
- 2026-11-13: 103.83188849792481USD
- 2026-11-14: 102.99999243774414USD
- 2026-11-15: 103.83188849792481USD
- 2026-11-16: 102.99999243774414USD
- 2026-11-17: 103.83188849792481USD
- 2026-11-18: 102.99999243774414USD
- 2026-11-19: 118.61362747344971USD
- 2026-11-20: 117.92335810012818USD
- 2026-11-21: 120.54999224777222USD
- 2026-11-22: 120.54999224777222USD
- 2026-11-23: 104.53822181091309USD
- 2026-11-24: 103.12554661293031USD
- 2026-11-25: 103.83188849792481USD
- 2026-11-26: 102.99999243774414USD
- 2026-11-27: 104.53822181091309USD
- 2026-11-28: 87.48491832962037USD
- 2026-11-29: 94.1240485874176USD
- 2026-11-30: 94.1240485874176USD
- 2026-12-01: 115.8894096069336USD
- 2026-12-02: 115.8894096069336USD
- 2026-12-03: 115.95267101287843USD
- 2026-12-04: 115.95267101287843USD
- 2026-12-05: 115.8894096069336USD
- 2026-12-06: 124.11795268707276USD
- 2026-12-07: 118.31999340019226USD
- 2026-12-08: 118.14208998298646USD
- 2026-12-09: 118.45999140586854USD
- 2026-12-10: 118.31184142227174USD
- 2026-12-11: 119.65999512939453USD
- 2026-12-12: 124.11795268707276USD
- 2026-12-13: 123.14999317207337USD
- 2026-12-14: 118.45999140586854USD
- 2026-12-15: 120.55799850158692USD
- 2026-12-16: 118.45999140586854USD
- 2026-12-17: 118.45999140586854USD
The front desk is open daily from 7:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Only registered guests are allowed in the guestrooms.
Business details
Property registration number 003-025-000481/2026
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Housekeeping
Safe-deposit box
Garden
Activities
Swimming pool
Garden
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Free parking
Services
Housekeeping
Safe-deposit box
Designated smoking area
Express check-in/check-out
General
Non-smoking rooms
Beach Sun Loungers
Internet
Free wi-fi