Is parking available at the property?

Self parking is available on-site for a fee of USD 12.00 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 2:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific needs.

Where is the property located in relation to key landmarks?

The hotel is located in downtown Asheville, within a 5-minute drive of Harrah's Cherokee Center and Wicked Weed Brewing. It is approximately 2.8 miles from The Orange Peel and 2.9 miles from Grove Arcade.

Is there a swimming pool at the property?

The property features an indoor swimming pool, which is available year-round. Operational hours may vary, and guests are encouraged to check with the front desk for specific times.

What are the policies for guests staying with children?

Up to 3 children aged 18 years and younger can stay free when occupying the parent or guardian's room using existing bedding. However, children may not be eligible for complimentary breakfast.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and guests are encouraged to contact the property directly for any specific requests regarding additional bedding.

Element by Marriott Asheville Downtown Hotel

Average nightly price at Element by Marriott Asheville Downtown by month, last 12 months (USD)
Month	Average price
January	US$125
February	US$168
March	US$133
April	US$163
May	US$186
June	US$201
July	US$190
August	US$165
September	US$217
October	US$229
November	US$173
December	US$158

What guests think

Across the reviews, Element Asheville Downtown stands out for clean, modern rooms with kitchenettes, friendly staff, and popular extras like a free breakfast, evening reception, and a shuttle that helps bridge the not-quite-downtown location.

Common drawbacks include noticeable traffic noise, a nightly parking fee with occasional space shortages, and sporadic maintenance or housekeeping hiccups. Many appreciate mountain and city views, the rooftop terrace, and an indoor pool and gym for downtime. Expect a comfortable, well-run stay just outside downtown, with great service and some road noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are modern and well-liked, including an indoor pool, fitness room, rooftop terrace with views, and an evening beer/wine reception; a free shuttle runs to downtown. Parking carries a nightly fee and spaces can be limited; no on-site restaurant.

Related guest reviews

10

Jeff

16 Dec 2023

·

Stayed 1 night

Lovely stay! Staff was super friendly. Breakfast better than average hotel "continental" with many healthy choices. The common areas and room were remarkably spotless. Views great from most of the many windows in our room and common areas. We didn't use the pool. It looked small b ut very clean. The gym looked quite nice - small also - but adequate for a hotel this size. We are walkers, so did the 10 min walk to downtown, however, we learned there is a shuttle to downtown included if one should want. The sheets were just a little scratchy, but the bed was comfortable.

10

Karla

6 Jun 2024

·

Stayed 1 night

The hotel is beautiful, modern, & very clean. Very friendly staff. There's both an evening happy hour, as well as daily breakfast, included. The room was spacious. We only stayed one night, but for a longer stay, there is a kitchenette with a stove top & microwave, a small fridge (like you find in a studio apartment), and a dishwasher. Spacious bathroom, as well. The hotel is between the arts district (a 10 minute drive) and an area where there are lots of restaurants (a 5 minute drive). Also, we have a plug-in hybrid and loved being able to charge at the hotel. If we head back to Asheville, we will definitely stay at the Element again.

10

Shawn

15 Aug 2025

·

Stayed 2 nights

Kids enjoyed the suite, pool, and buffet. Facilities were clean and staff were helpful.

8

Dawn

17 Jul 2024

·

Stayed 2 nights

Element is a new addition to downtown Asheville and the competition for the consumer dollar is high in this area, so the prices are competitive. There is no restaurant although they offer a small breakfast buffet. Beds are comfortable and the room has enough space for a few days BUT and this is my big BUT, it is located directly alongside a 6-lane major highway that is heavily trafficked day and night. The noise level was quite high and after 1 night of no sleep, they accommodated me by moving my room, but even at the new location I realized the noise level would keep me awake again so I checked out before evening and returned home. Got a blessed 9 hours of sleep!!! If you are not bothered by noise- this is a very nice hotel within blocks of all activity in downtown.

10

Kristin

6 Apr 2024

·

Stayed 1 night

Front desk staff were friendly and helpful. Great proximity to downtown Asheville. Lovely rooftop terrace with a view of the city. Plus they sell beer in their coolers:)

8

Kerri

15 Oct 2022

·

Stayed 2 nights

Beautiful views from the hotel. The evening reception/breakfast was nice and the food was good. Location was super convenient. The parking situation is not optimal (there is not enough onsite parking so the have two overflow lots you have to park and walk from). The mattress was a bit firmer than I’d like and I didn’t care for the feather pillows so the sleep wasn’t the greatest. We had to wait for quite awhile at the front desk when we needed help but I understand everyone is short handed. The newness/cleanliness, price and location made up for the downsides.

10

Terrie

21 Jun 2024

·

Stayed 2 nights

Our hotel stay was perfection. A clean, new and modern hotel with a ton of amenities and a wonderful room and bed. Indoor pool, cocktail hour drinks & snacks. Indoor and outdoor spaces. Breakfast, comfy Lounges and pet friendly!

10

Florence

1 Aug 2025

·

Stayed 1 night

Staff were exceptionally friendly and helpful. It is a little bit of a walk to downtown but they have a shuttle that runs regularly to give you a lift to and from town until 10 m, which was great

8

Tenoa

27 Apr 2024

·

Stayed 2 nights

I love everything about the hotel, the views are beautiful and there are places to eat that are walkable too. The only issue I had was that any time after 8pm there’s no parking spaces available and I’d have to wait for someone to hopefully leave to park my car.

10

Vincent

16 Dec 2022

·

Stayed 19,337 nights

We stayed at the Element Hotel in Asheville last weekend. It was very nice/clean. They have a heated pool, a free shuttle to and from downtown until 10 pm, bikes you can borrow, a complimentary breakfast, and probably more that I didn’t notice! We walked back because we all wanted to and it only took about 20 minutes. The full kitchen is a nice option. We didn't cook but would be nice if you were going for longer. I would definitely stay again.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews repeatedly call the hotel and rooms very clean, with modern, well-kept spaces. A few note issues like a not-spotless tub, elevator carpet odors/stains, dust or missed cleaning, and occasional strong fragrances.

Related guest reviews

10

Amber

23 Mar 2023

·

Stayed 1 night

Property and rooms were very clean and plesant!

10

James

7 Jun 2024

·

Stayed 3 nights

Really nice place. All new. Bright common areas, good and free breakfast, nice size rooms. We really enjoyed our three days here.

10

colby

18 Sept 2025

·

Stayed 1 night

Hotel very clean. Staff was friendly. Th breakfast was excellent. Would definitely stay here again .

8

Amy

9 Aug 2024

·

Stayed 1 night

Limited breakfast options. Farther from downtown than many other “downtown” hotels. Annoyed to spend $12 on parking for this out of the way location. Everything was new and modern. Fancy coffee machine was a nice perk. Room was small and could have been cleaner (dust bunnies and hair on floor).

10

mhd wael

8 Jan 2025

·

Stayed 3 nights

Very clean and friendly staff

10

Susan

30 Apr 2024

·

Stayed 1 night

The faculty was very clean

10

Kerry

17 Aug 2024

·

Stayed 2 nights

The property was so clean and welcoming. The room was comfortable and very roomy. Would love to stay there again!

6

Jennifer

8 Jul 2023

·

Stayed 1 night

Check in was easy. Decent location. Friendly staff. Good view from rooftop. Bathroom had not been properly cleaned. Room had not been swept or vacuumed. Housekeeping barged in on us twice despite do not disturb.

10

TRACI

14 Sept 2024

·

Stayed 1 night

Excellent customer service. Fast check in. Very comfortable room & very clean. We faced the highway so it was a little noisy but slept through it. Excellent breakfast.

6

Rosa

5 Apr 2025

·

Stayed 3 nights

The location and staff were great. All the socket outlets in the room didn't work. The elevator carpet is stained and there is a mildew carpet odor when getting off the elevator on the sixth floor.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, often spacious, with kitchenettes and comfortable beds; many highlight mountain/city views. Recurrent downsides are traffic noise from the nearby highway/tunnel, and occasional issues like broken shades, faulty outlets, or humid AC.

Related guest reviews

10

Mansimar

13 Aug 2024

·

Stayed 2 nights

The hotel provided a fantastic stay with its well-equipped kitchenette, perfect for preparing quick meals. The room was spacious and immaculate, with comfortable beds ensuring a restful night. Located in Downtown, it was ideal for exploring the city's attractions. The staff were welcoming and attentive, making sure all our needs were met. The hotel’s family-friendly environment was a big plus, with amenities catering to both adults and children. The only minor issue was the rooms facing the road are a bit noisy, but overall, it was a wonderful experience, and I highly recommend this hotel for families visiting the area.

10

mackenzie

28 Sept 2024

·

Stayed 1 night

I really liked this hotel. It had a nice kitchenette which would be really great for a longer stay. My daughter and I only stayed one night but the beds were comfy and the view out of the window was really nice!

4

Ashley

11 Dec 2022

·

If you want a room to actually SLEEP in, don’t go here! Every idiot coming out of the tunnel lays on the horn and revs engine and you hear everything, ALL NIGHT LONG. I didn’t sleep at all and I’m a heavy sleeper, especially after a night out on the town. For a place to be this expensive, they should’ve used an engineer who had the knowledge to use better sound blocking materials, really anything. The tunnel noise is like a megaphone directed at the side of Element hotel. Will never stay here again. So disappointing because the check in staff and the van driver were great.

10

Inez

3 Aug 2023

·

Stayed 3 nights

Great room, clean and comfortable bed. Having the filtered water at the sink came in handy and we liked the automatic blinds/drapes. A tad noisy on the hwy side but not enough to interfere with sleeping. Breakfast was good and loved sitting on the deck overlooking the mountains and city.

6

Jennifer

8 Jun 2025

·

Stayed 1 night

The common spaces were open and inviting and the shuttle driver was very nice. The room might have had a nice view, but the power shade was broken so we couldn't enjoy it. The room had plenty of space for a family of four; however the beds were uncomfortable and the AC didn't seem to remove the humidity from the room. The wardrobe needs a rod installed to hang clothes and the bathroom sink could use a towel rack for the hand towel. Parking was easy and convenient.

10

Robert

2 Feb 2024

·

Stayed 1 night

Very nice modern hotel with plenty of easy (free) parking either in their lot or enclosed garage. Beds were comfortable & breakfast was quite good. If there was a negative it was the location is sandwiched between a freeway and a busy street so you can hear some traffic at night

8

George

17 Dec 2023

·

Stayed 2 nights

Nice, spacious, clean rooms. Comfortable bed. The hotel is surrounded by highways so even on the top floor it is very loud. No problem if you have earplugs. The hotel shuttle service (Saturday and Sunday 3pm - 10pm) to downtown and surrounding areas is fantastic.

10

Mary

7 Jun 2024

·

Stayed 1 night

The rooms were big and spacious!! The kitchen was out of this world. There was even a dishwasher in the room, they had spoons and forks, anything you could want! I highly recommend this hotel.

6

Kathy

9 Dec 2023

·

Stayed 1 night

We were not given the room I had booked on line. The room we were given alternately was still not comparable to the room I had booked online, however, it was satisfactory. The hotel is close to the highway and the traffic was very noisy. I had a fan app and turned that on and was able to sleep comfortably. The beds were the most comfortable I have ever slept on. The breakfast was satisfactory with a wide variety of food. The mountain view was very pretty, but we were there just to spend the night and left very early in the morning, so there was no leisure time to sit and enjoy the view.

6

Rosa

5 Apr 2025

·

Stayed 3 nights

The location and staff were great. All the socket outlets in the room didn't work. The elevator carpet is stained and there is a mildew carpet odor when getting off the elevator on the sixth floor.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and helpful, with quick check-in and a useful shuttle team. A few guests cite lapses such as billing errors, reluctance to honor a guaranteed room, or pushy housekeeping.

Related guest reviews

10

Frances

28 Dec 2025

·

Stayed 2 nights

Great location and friendly staff

4

Jennifer

27 Jun 2024

·

Stayed 1 night

This day would’ve been OK. Had it not been for your morning staff. As we were getting ready to leave they were knocking on the door continuously. Service manager or somebody was pacing the hallways and rushing us out. We were just a few minutes past 11 however I was told by the staff earlier the day before that we may be a few minutes late getting out and they said that was OK. I will be asking for my money back as we left a Apple charging cord in the room. When we turned around to get it two minutes later, as staff was leaving the room, they said they couldn’t find it and it was already taken. They are not cheap. We did not appreciate the attitude of the cleaning staff. Unacceptable.

8

Jeff

30 Jul 2023

·

Stayed 2 nights

Loved everything except tried to get a key for my son who arrived late and he had to jump thru hoops to get it after I left specific instructions.

2

Kobina

2 Sept 2024

·

Stayed 3 nights

I had an extremely poor customer service experience. There was an error in billing. It took 4 calls to the hotel to get my money refunded. After the third call, they issued a refund, but not for the full amount. I had to call a forth time. When I did, they said that they did not refund the full amount because there is a charge for parking. We were never alerted to that cost. Frustrating and time consuming to say the least! The room was clean. Be aware that there is a lot of road noise from the adjacent highway.

10

MICHAEL

30 Sept 2024

·

Stayed 2 nights

We were in Asheville when the hurricane came through. The hotel lost power and water (like the rest of Asheville), but the hotel did whatever they could to accommodate. The Manager and staff was great. Thank you!

10

JOHN

23 Sept 2024

·

Stayed 3 nights

Staff were all very professional and helpful

2

Richard

31 Aug 2025

·

Stayed 1 night

The Hotel tried not to honor a guaranteed room. Would not provide prompt service. Mind blowing bad all the way around.

10

Kimberly

8 Aug 2024

·

Stayed 1 night

Everyone greeted us and were very accommodating with all our needs. The hotel offered everything we needed and more. I would definitely recommend this hotel, next time I come to Asheville I will definitely staying here!😊

8

Tiffany

31 Mar 2024

·

Stayed 3 nights

I enjoyed the front desk staff and breakfast staff. But the maid staff kept on knocking in my door asking when i was checking out. I feel like that info should've been communicated to the maid staff so they could stop interrupting my peace. I felt safe in this hotel and i enjoyed the quiet atmosphere

10

Florence

1 Aug 2025

·

Stayed 1 night

Staff were exceptionally friendly and helpful. It is a little bit of a walk to downtown but they have a shuttle that runs regularly to give you a lift to and from town until 10 m, which was great

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AI-generated summary based on recent guest reviews

Location

Location is just outside the downtown core; many find it walkable and the shuttle helps. Proximity to highways brings noticeable traffic noise for some.

Related guest reviews

10

Will

17 Dec 2023

·

Stayed 2 nights

This hotel is conveniently located to downtown, and it provides a shuttle to downtown for the afternoon/night. The rates are great. The room was large with two beds and a comfortable pull out couch, a spacious bathroom, large fridge, and kitchenette. The hotel and room were in great condition and very clean. The staff were so kind and ready to help. A great, budget-friendly place to stay in Asheville.

10

Diana

6 Mar 2023

·

Stayed 2 nights

Exceeded expectations! Great location conveniently located to South Slope, Downtown, River Arts District and Biltmore. Evening shuttle service was prompt and helpful. Can't wait to return to Asheville and this will be our hotel!

8

Katharina

16 Aug 2024

·

Stayed 1 night

Very convenient, short walk to the city centre. The complementary breakfast is good and the kitchen in the room is fully equipped. Nothing to complain about. Everything was fine.

10

Lindsey

21 May 2024

·

Stayed 2 nights

Beautiful property, loved the sunset on the roof top terrace. Walkable to downtown.

8

Amy

9 Aug 2024

·

Stayed 1 night

Limited breakfast options. Farther from downtown than many other “downtown” hotels. Annoyed to spend $12 on parking for this out of the way location. Everything was new and modern. Fancy coffee machine was a nice perk. Room was small and could have been cleaner (dust bunnies and hair on floor).

8

Dawn

17 Jul 2024

·

Stayed 2 nights

Element is a new addition to downtown Asheville and the competition for the consumer dollar is high in this area, so the prices are competitive. There is no restaurant although they offer a small breakfast buffet. Beds are comfortable and the room has enough space for a few days BUT and this is my big BUT, it is located directly alongside a 6-lane major highway that is heavily trafficked day and night. The noise level was quite high and after 1 night of no sleep, they accommodated me by moving my room, but even at the new location I realized the noise level would keep me awake again so I checked out before evening and returned home. Got a blessed 9 hours of sleep!!! If you are not bothered by noise- this is a very nice hotel within blocks of all activity in downtown.

8

Abby

22 Jun 2023

·

Stayed 1 night

Very nice hotel close to downtown Asheville

8

Gregory

2 Jun 2024

·

Stayed 1 night

Loved the friendly, new modern feel & cleanliness. Liked the shuttle more into the center of downtown on weekends… especially as it rained at dinner. Con, that had to pay for parking.

10

Terence

28 Jun 2024

·

Stayed 2 nights

Our “go to” hotel when in Asheville. Close to everything and a quiet place to stay in the evening.

10

Florence

1 Aug 2025

·

Stayed 1 night

Staff were exceptionally friendly and helpful. It is a little bit of a walk to downtown but they have a shuttle that runs regularly to give you a lift to and from town until 10 m, which was great

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws frequent praise for variety and healthy options, and many enjoy the complimentary evening beer/wine reception. Some report limited or mediocre hot items, and there is no full-service restaurant.

Related guest reviews

8

April

5 Jan 2024

·

Stayed 2 nights

breakfast just ok water pressure terrible

10

colby

18 Sept 2025

·

Stayed 1 night

Hotel very clean. Staff was friendly. Th breakfast was excellent. Would definitely stay here again .

10

Austin

2 Nov 2025

·

Stayed 1 night

Better than average hotel breakfast. Nice hotel, good view. Not in downtown really though.

10

Avina

15 Oct 2024

·

Stayed 2 nights

Best breakfast I have ever had at a hotel in the states. They had healthy options and everyone in the family enjoyed it. Clean and comfortable beds. A short drive into downtown Asheville. Would definitely stay here again.

8

Dawn

17 Jul 2024

·

Stayed 2 nights

Element is a new addition to downtown Asheville and the competition for the consumer dollar is high in this area, so the prices are competitive. There is no restaurant although they offer a small breakfast buffet. Beds are comfortable and the room has enough space for a few days BUT and this is my big BUT, it is located directly alongside a 6-lane major highway that is heavily trafficked day and night. The noise level was quite high and after 1 night of no sleep, they accommodated me by moving my room, but even at the new location I realized the noise level would keep me awake again so I checked out before evening and returned home. Got a blessed 9 hours of sleep!!! If you are not bothered by noise- this is a very nice hotel within blocks of all activity in downtown.

10

James

16 Dec 2023

·

Stayed 1 night

Wow this place is awesome. We stayed in a double bed suite which was so spacious with a full kitchen and the views are unbelievable! I've never met a friendlier staff from the minute we checked in to the moment we left. There was a reception in the afternoon with snacks and free beer and wine. Full hot breakfast is fantastic. Excellent hotel! Just know it's 12.00 to park on site.

10

Jeremy

31 Dec 2022

·

Stayed 19,356 nights

The breakfast was very limited. Only had eggs. Need other things like sausage and bacon and potatoes. Other than that the Hotel is very nice.

10

MONICA

20 May 2024

·

Stayed 4 nights

The happy hour in the afternoon was a treat. The breakfast was amazing and the staff are wonderful!

10

Kyle

9 May 2024

·

Stayed 2 nights

Far enough from downtown which avoided all of the foot traffic and transients. Relatively quiet except for emergency and large vehicles. Corridors kept very clean and tidy. Breakfast was very mediocre, at least if you wanted anything hot. Cold options and coffee machine were great.

10

Sandra

30 Jan 2024

·

Stayed 1 night

We stayed at Element to go to Biltmore Estate. The hotel was just a short drive from there, 10 minutes. It was very clean and nicely furnished. There were only two things we were a little disappointed in. There are no fans in the bathrooms and the breakfast was not good. All of the food was cold and flavorless. We had to go somewhere else and get breakfast before our tour of Biltmore. We would stay there again if we go back to the area.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $169	3 $138	4 $139	5 $175	6 $380	7 $294
8 $159	9 $155	10 $161	11 $163	12 $165	13 $271	14 $258
15 $162	16 $165	17 $165	18 $167	19 $167	20 $218	21 $219
22 $163	23 $163	24 $165	25 $163	26 $165	27 $234	28 $222
29 $165	30 $163

Su	Mo	Tu	We	Th	Fr	Sa
		1 $165	2 $163	3 $165	4 $218	5 $223
6 $167	7 $163	8 $163	9 $158	10 $158	11 $258	12 $290
13 $158	14 $162	15 $162	16 $159	17 $161	18 $222	19 $213
20 $163	21 $162	22 $155	23 $162	24 $162	25 $217	26 $224
27 $162	28 $168	29 $165	30 $165	31 $195

Element by Marriott Asheville Downtown

Prices for Element by Marriott Asheville Downtown

Monthly average prices

About this property

Location

Room options

Studio, Multiple Beds, Mountain View

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, Multiple Beds (Hearing Accessible)

Studio, Multiple Beds

Standard Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Standard Room, 1 King Bed

Standard Room, 1 King Bed (Hearing Accessible)

Standard Room, 1 King Bed (Mobility Accessible, Tub)

Suite, 1 Bedroom, Mountain View (Balcony)

Standard Room, 1 King Bed, Mountain View

Studio, Multiple Beds (Mobility Accessible, Tub)

Standard Room, 1 King Bed, Mountain View (Hearing Accessible)

Suite, 1 Bedroom, Balcony, Mountain View (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom

Guest reviews of Element by Marriott Asheville Downtown

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Element by Marriott Asheville Downtown

Prices for upcoming dates