Name: Radisson Blu Hotel & Residence Nairobi Arboretum
Address: Arboretum Road, Kilimani, Nairobi, Kenya, Nairobi, Nairobi County, KE
Price range: $147–$266 per night
Rating: 9.08

What guests think

Radisson Blu Hotel & Residence Nairobi Arboretum earns high marks for exceptionally friendly, attentive staff, very clean, modern interiors, and a calm, safe location beside the Arboretum that guests appreciate for easy walks and convenient access to central Nairobi.

Facilities include a pool, a small but adequate gym, and a spa; some guests also mention sauna and steam. Breakfast is frequently praised for variety and quality, while a few reviews note weak coffee, slow dinner service, and higher restaurant prices. A recurring drawback is noise affecting some rooms (early-morning activity, nearby events, or hallway movement), plus occasional administrative issues such as a large incidental hold, billing confusion, or a missed airport transfer. Overall, expect a comfortable, well-run stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool, a small but adequate gym, and a spa; some guests also mention sauna and steam. One review notes the pool is not heated.

Related guest reviews

10

Pamela

Nov 17, 2024

·

Stayed 5 nights

This hotel is very conveniently located to all the restaurants we enjoyed. The breakfast buffet offers fresh fruit, veggies, chef made omelettes, a wide assortment of pastries and smoothies. The workout room is sufficient with weights and a few treadmills. The huge pool is warm and very visible on the dining floor. We loved it. I highly recommend this hotel.

10

Ananda

Mar 7, 2025

·

Stayed 1 night

Wonderful, quiet. Gym is small, but ok

10

JOHN

Dec 15, 2025

·

Stayed 1 night

Excellent staff, clean & comfortable rooms with great amenities. Small, but well equipped gym. Complimentary sauna and steam room. Excellent breakfast.

10

Paul

Oct 17, 2025

·

Stayed 4 nights

Staff were great, helpful and friendly and it's a lovely vibrant hotel, with decent pool and reasonable (if a bit small) gym.

10

Anders

Nov 21, 2024

·

Stayed 7 nights

Dejligt moderne hotel. Generelt rigtig god servce, med undtagelse af bartender, der ikke informerede om happy-hour og promotions and regler derfor. Stort morgenmads udvalg, flot anrettet, dog tørt brød og kaffemaskinen var sat alt for svagt med bønner, så kaffen var super tynd. Gym godt. Generelt et deligt hotel med god service.

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10

Rita

Aug 19, 2023

·

Stayed 3 nights

Lovely hotel booked when the rates were lower, usually rates are quite high. The pool is not actually heated and my card was charged fully instead of a holding amount so be careful with that.

10

F.J.

Oct 21, 2024

·

Stayed 3 nights

Het is een mooi hotel vlakbij het centrum. Radisson heeft altijd een prima service en dat was hier ook het geval. Het eten is echt fantastisch, zowel ontbijt als diner. Het hotel heeft een klein zwembad en een fitnesscentrum. Vlakbij het hotel ligt het mooie Arboretum park waar je als hotelgast gratis in kan wandelen.

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10

Ananda

Mar 7, 2025

·

Stayed 2 nights

Gum too small, but otherwise great!

10

Vivienne

Oct 4, 2024

·

Stayed 1 night

Stayed in Nairobi for 2 nights. Hotel was wonderful, location great beside a lovely forest great for morning walk. Staff were wonderful especially John the concierge and Judy at the spa! Food was lovely, power bowl exceptional! Would definitely return here on next trip to Nairobi.

10

Vivian Susan

May 28, 2025

·

Stayed 1 night

The tranquility and welcome reception to the hotel won me over. Monica did everything possible to make our stay the best possible. The massage was epic - Gloria and Yvonne are great. I will definitely be back

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Cleanliness

Guests consistently praise very clean, well-maintained spaces and rooms. A few mention minor inconsistency in housekeeping.

Related guest reviews

10

Donna

Feb 12, 2026

·

Stayed 2 nights

Staff was great. Clean, comfortable

10

Nancy

May 12, 2023

·

Stayed 5 nights

The Staff and management responded to requests promptly. The cleaning was great but inconsistent. I ended up losing my apple air Ponds on check out. Following up we were told to file a police report. That really sounded weird and unfortunate. We hope to stay again despite this mishap as our overall stay was very pleasant.

8

Christopher

Jan 13, 2024

·

Stayed 1 night

Clean modern secure

10

Dustin

Jan 21, 2024

·

Stayed 6 nights

What a wonderful hotel with exceptional staff, spotless, friendly welcoming smiles, phenomenal customer services amongst all departments!! Great experience!

10

Jeffrey

Nov 14, 2025

·

Stayed 12 nights

The room is always great and the hotel very well maintained. There is a great attention to detail and the staff is friendly and goes out of their way to make you feel welcome and at home.

10

Ole

Jan 7, 2026

·

Stayed 10 nights

Rent og pent. Deilig mat og super service!

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10

Jennifer

Aug 14, 2023

·

Stayed 1 night

Extremely clean, beautiful hotel. This was a nice treat for us after our safari. The staff were all very friendly and professional. Would highly recommend.

6

Zakia

Jan 8, 2026

·

Stayed 1 night

Its a weird hotel. Well located, very friendly staff and clean rooms. But very inpersonal and a bit cold. Noone uses the pool and you dont really feel like hangin out

10

Frederick

Jul 11, 2025

·

Stayed 3 nights

Staff were great and helpful, rooms were very clean and beautiful ambience

10

ELIZABETH

Oct 22, 2025

·

Stayed 2 nights

Amazing stay! The hotel is absolutely beautiful and the cleanest I have ever experienced. Staff are amazing and happy to help you with anything big or small. The reception staff are exceptionally friendly and very professional. We will definitely be visiting again ❤️

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Rooms

Rooms are modern and comfortable, with some noted as spacious and well equipped. Several reviews report noise affecting certain rooms (early-morning activity, nearby events, or hallway movement).

Related guest reviews

8

GRAZZIELLA

Dec 9, 2025

·

Stayed 1 night

The best thing if the hotel is the STAFF: adorable… Location is also one of the bests in town! Room is like many others of the chain, but comfortable. Did not have time to check spa! The pool seemed fun for the kids - not my style. Breakfast is good.

10

Omer

Jul 17, 2022

·

Stayed 3 nights

Great stay with family. Very nice and modern hotel with an open and green feel. Spacious rooms. Excellent breakfast. Friendly staff. 5 min walk to the arboretum. Uber easily available. Will stay again!

8

Samuel

Jul 24, 2024

·

Stayed 1 night

Noise outside room at night that interferes with sleep/rest

10

Ananda

Mar 7, 2025

·

Stayed 3 nights

Fantastic. Staff are lovely and place is beautiful. Brunch is very loud, but quiet in the room. Will definitely stay again.

10

Mafan

Jul 23, 2024

·

Stayed 6 nights

The staff was professional and welcoming throughout the entire stay, and helped with transportation and other issues and questions I had. The property and room amenities were fine and comfortable. The security around the hotel area was strict but expected since it was near the President's State House. Unfortunately, the only one issue I had was late night noise. from the room above and early morning carts rolling outside the hallway. If I were to stay at the Radisson again, I would definitely ask for a top floor room and for a quieter room. Otherwise, a wonderful hotel overall.

10

Karen

Oct 2, 2023

·

Stayed 5 nights

The hotel has a superb location beside the beautiful Arboretum park with the bonus of free access for hotel guests. It is a great place for a walk or run from sunrise to sunset and is filled with meadow, forest and open green spaces with seats as well as friendly small monkeys. The hotel service is friendly and efficient. Rooms have a large storage space for clothes and personal items and comfortable beds. The wifi works very well too and is available all over the hotel. The breakfast is excellent with a superb range of fresh fruit juices, prepared or freshly squeezed to order. There is ample choice of coffees and teas and plenty of fruit, salads, eggs and smoked salmon. There is also a Chinese and Indian section. Overall the hotel offers a very comfortable and relaxed environment with easy access to CBD and other areas of Nairobi.

6

Tom

Dec 13, 2024

·

Stayed 1 night

Great location - nice and central but sadly avoid any rooms near the event space. I'm the middle of a meeting and a 6 night stay and whooooommmp, Dufft,Dufft a huge PA rig starts up with no notice in advance. Absolutely deafening in the room (110) Management moved me but not willing and no prompt response.

10

Shayanne

Nov 19, 2025

·

Stayed 2 nights

The room was excellent as usual and the staff amazing

10

Jeffrey

Nov 14, 2025

·

Stayed 12 nights

The room is always great and the hotel very well maintained. There is a great attention to detail and the staff is friendly and goes out of their way to make you feel welcome and at home.

4

Nicholas

Feb 20, 2026

·

Stayed 3 nights

The guards had noisy conversations on their phones at 6am outside the room, woke me up

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Service

Service is widely praised as friendly, professional, and proactive, with staff often going above and beyond. A few guests mention administrative missteps such as a high incidental hold, a missed airport transfer, or billing confusion.

Related guest reviews

8

Desalegn

Dec 11, 2024

·

Stayed 4 nights

We enjoyed our stay here. The staff at the restaurants and room service were excellent. Price at the restaurant a bit expensive. However, I was shocked when the front desk asked to withhold $1,000.00 for incidentals. I have paid the hotel stay already but, they needed to withhold $1,000. I have never seen this anywhere in the world.

8

Alphonse

Dec 9, 2024

·

Stayed 1 night

I was disappointed the hotel failed to pick me up despite the fact that I had communicated the flight change and cancellation. It is not OK in this day and age with the multiplicity of apps and flight tracking capability for the hotel of that standing to mishandle airport transfer.

4

Sherryl L

Jan 15, 2024

·

Stayed 1 night

I booked a 2 twin room for me and my adult son with breakfast and paid in advance. We showed the reservation and they still said we had to pay for breakfast and put us in a single bed room. They had to move us to another room, then charged over $50 for breakfast. Very disappointing stay.

10

Amit

Aug 31, 2024

·

Stayed 1 night

Great hotel with great service. Restaurants are great. Breakfast choice was amazing! Really loved this hotel

10

Payvand

Dec 14, 2024

·

Stayed 2 nights

Manuel, Rachael, Timothy - I don’t have other names but each and every staff member was wonderful and are the reason our stay was so perfect.

10

Jeffrey

Nov 14, 2025

·

Stayed 12 nights

The room is always great and the hotel very well maintained. There is a great attention to detail and the staff is friendly and goes out of their way to make you feel welcome and at home.

10

Peter Jeffrey

Aug 5, 2023

·

Stayed 7 nights

The team at this property is extraordinary. The service, food, my room (upgrade), location, safety, - everything was a 12/10. They really have gone beyond the call of duty in delivering a 5-star hotel. I will definitely be back and recommend it to all my friends traveling to Nairobi.

10

Derrick

Aug 13, 2025

·

Stayed 5 nights

The professional staff was amazing always greeted you with a smile

10

Ajitpal Singh

Oct 25, 2025

·

Stayed 2 nights

Amazing stay!! Staff was super friendly. Will stay here again in the future if ever visiting Nairobi. Highly recommend it.

10

karim

Jul 15, 2025

·

Stayed 2 nights

From start to finish service was excellent. I felt unwell and staff brought me soup to the room. I will hopefully return.

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Location

Calm, safe setting beside the Arboretum with easy access for walks; many find it convenient for the city and nearby restaurants or shops. A couple of reviews note occasional area noise (e.g., Sunday music).

Related guest reviews

8

GRAZZIELLA

Dec 9, 2025

·

Stayed 1 night

The best thing if the hotel is the STAFF: adorable… Location is also one of the bests in town! Room is like many others of the chain, but comfortable. Did not have time to check spa! The pool seemed fun for the kids - not my style. Breakfast is good.

10

Pamela

Nov 17, 2024

·

Stayed 5 nights

This hotel is very conveniently located to all the restaurants we enjoyed. The breakfast buffet offers fresh fruit, veggies, chef made omelettes, a wide assortment of pastries and smoothies. The workout room is sufficient with weights and a few treadmills. The huge pool is warm and very visible on the dining floor. We loved it. I highly recommend this hotel.

10

George

Dec 26, 2024

·

Stayed 2 nights

Absolutely one of the best hotels in Nairobi - great customer service, modern spacious rooms, access to aboretum for hikes/walks/runs, & good dining options in the hotel and outside (within the area). Well worth a stay here!

8

GRAZZIELLA

Dec 10, 2025

·

Stayed 1 night

Staff plus location: this is a very central hotel, located on a quiet, nice neighborhood… The building, rooms, are not different from others of the chain; but, the STAFF is really, really HELPFUL, SWEET!

10

F.J.

Oct 21, 2024

·

Stayed 3 nights

Het is een mooi hotel vlakbij het centrum. Radisson heeft altijd een prima service en dat was hier ook het geval. Het eten is echt fantastisch, zowel ontbijt als diner. Het hotel heeft een klein zwembad en een fitnesscentrum. Vlakbij het hotel ligt het mooie Arboretum park waar je als hotelgast gratis in kan wandelen.

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10

Thomas

Sep 1, 2024

·

Stayed 3 nights

Utmärkt läge, säkert och hög kvalitet på allt.

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10

Heather

Feb 16, 2025

·

Stayed 10 nights

Everyone was very helpful and friendly. The location is good; it is calm and quiet except for the very loud Sunday afternoon music. Access to the Arboretum is a real treat.

10

Bright

Mar 24, 2023

·

Stayed 4 nights

The Radisson Blu at the National Arboretum in Nairobi is a solid all-round exquisitely put together property. The staff go out of their way to cater to special tastes, however subtle. Being close to the new expressway also means that it takes just 20 to 25 minutes to hit the airport even during rush-hour. Thorougly world-class establishment.

10

Robert

Jan 22, 2024

·

Stayed 1 night

Excellent hotel situated close to all shops and amenities, stayed many times and will certainly stay again

10

Dorika

Apr 19, 2024

·

Stayed 14 nights

Great location next to Arboretum. A calm space to enjoy Nairobi.

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Dining

Breakfast is frequently praised for variety and quality, and overall food is well liked. Some guests mention weak coffee, slow dinner service, higher prices, or a loud brunch.

Related guest reviews

8

Desalegn

Dec 11, 2024

·

Stayed 4 nights

We enjoyed our stay here. The staff at the restaurants and room service were excellent. Price at the restaurant a bit expensive. However, I was shocked when the front desk asked to withhold $1,000.00 for incidentals. I have paid the hotel stay already but, they needed to withhold $1,000. I have never seen this anywhere in the world.

10

Pamela

Nov 17, 2024

·

Stayed 5 nights

This hotel is very conveniently located to all the restaurants we enjoyed. The breakfast buffet offers fresh fruit, veggies, chef made omelettes, a wide assortment of pastries and smoothies. The workout room is sufficient with weights and a few treadmills. The huge pool is warm and very visible on the dining floor. We loved it. I highly recommend this hotel.

10

Crystal

Sep 28, 2025

·

Stayed 1 night

The property is well maintained, safe and has excellent service! Also the food was excellent.

10

JOHN

Dec 15, 2025

·

Stayed 1 night

Excellent staff, clean & comfortable rooms with great amenities. Small, but well equipped gym. Complimentary sauna and steam room. Excellent breakfast.

8

Anders

Jul 1, 2025

·

Stayed 4 nights

Godt hotel med god service. Kaffen til morgenmaden er nok noget af det dårligste jeg har prøvet … og så i Kenya der er en af verdens største producenter. Det kan de gøre bedre

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10

Anders

Nov 21, 2024

·

Stayed 7 nights

Dejligt moderne hotel. Generelt rigtig god servce, med undtagelse af bartender, der ikke informerede om happy-hour og promotions and regler derfor. Stort morgenmads udvalg, flot anrettet, dog tørt brød og kaffemaskinen var sat alt for svagt med bønner, så kaffen var super tynd. Gym godt. Generelt et deligt hotel med god service.

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10

F.J.

Oct 21, 2024

·

Stayed 3 nights

Het is een mooi hotel vlakbij het centrum. Radisson heeft altijd een prima service en dat was hier ook het geval. Het eten is echt fantastisch, zowel ontbijt als diner. Het hotel heeft een klein zwembad en een fitnesscentrum. Vlakbij het hotel ligt het mooie Arboretum park waar je als hotelgast gratis in kan wandelen.

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10

Vivienne

Oct 4, 2024

·

Stayed 1 night

Stayed in Nairobi for 2 nights. Hotel was wonderful, location great beside a lovely forest great for morning walk. Staff were wonderful especially John the concierge and Judy at the spa! Food was lovely, power bowl exceptional! Would definitely return here on next trip to Nairobi.

8

Richard

Dec 31, 2024

·

Stayed 8 nights

Great hotel and location. Speacial mention to Paul at the omelette station who was great, polite and timely at breakfast everyday. At dinner, it took quite a while to get served several times.

10

Jamal Eddine

Aug 13, 2025

·

Stayed 2 nights

Nice buffet for breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$156
February	$173
March	$174
April	$176
May	$198
June	$165
July	$192
August	$176
September	$188
October	$189
November	$192
December	$154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $216	2 $213	3 $211
4 $213	5 $216	6 $225	7 $216	8 $216	9 $217	10 $211
11 $213	12 $216	13 $266	14 $266	15 $216	16 $213	17 $211
18 $213	19 $216	20 $225	21 $216	22 $216	23 $241	24
25	26	27 $216	28	29 $216	30 $225	31 $225

Radisson Blu Hotel & Residence Nairobi Arboretum

Prices for Radisson Blu Hotel & Residence Nairobi Arboretum

Monthly average prices

About this property

Location

Room options

Superior Room

Junior Suite (With )

Suite, 1 Bedroom, Pool View (& )

Superior Room, Pool View

Suite, 1 Bedroom (With )

Guest reviews of Radisson Blu Hotel & Residence Nairobi Arboretum

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Radisson Blu Hotel & Residence Nairobi Arboretum

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $167	22 $179	23 $160	24 $160	25 $150	26 $147
27 $192	28 $199	29 $216	30 $223