Name: SpringHill Suites by Marriott Dallas Richardson/University Area
Address: 18180 Highland Springs Way, Far North Dallas, Dallas, Texas, United States of America, Dallas, Collin County, US
Price range: US$141–US$284 per night
Rating: 9.2

What guests think

At SpringHill Suites by Marriott Dallas Richardson/University Area, guests highlight clean, modern and spacious rooms, friendly service, a generally good breakfast, and convenient access to UTD and highways, plus amenities like an outdoor pool, a gym, and a lobby bar.

Some guests noted breakfast inconsistencies (cold or late items and overflowing trash), occasional front-desk rudeness or billing/reservation issues, and a few room drawbacks such as noisy or weak AC, firm beds, hallway odors, or awkward layouts. Parking is easy, and the area feels safe with restaurants and shopping a short drive away. Expect a modern, comfortable stay with good value and occasional service or breakfast hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include an outdoor pool, a gym, and a lobby bar, with ample convenient parking. Several reviews note facilities are well maintained.

Related guest reviews

10

Sean

27 Sept 2025

·

Stayed 2 nights

Great outdoor pool everything was clean can’t complain

10

Ernest

31 Aug 2025

·

Stayed 3 nights

Clean property with ample parking. Convenient to the freeway and easy reach of lots of stuff. The AC broke in my first room but they immediately moved me to another room, no worries. Pleasant staff, good breakfast. Was very busy with families and kids sports teams. But even with breakfast being full and the bar being hopping till late it was well managed and kept up. Daily housekeeping kept the room nice too.

10

Eddie

30 Jul 2024

·

Stayed 3 nights

Property was well maintained and clean. Friendly staff was very responsive and helpful. Parking was free and convenient. Location was convenient and had close access to major highways.

10

Cecilia

16 Dec 2022

·

Stayed 2 nights

Great breakfasts, clean up dates, newer hotel. Includes a bar and heated outdoor pool. Staff was friendly. Room was a great size and very comfortable.

10

Debby

7 Dec 2022

·

Stayed 1 night

Excellent stay, Hotel is pretty new and is very clean, The service has been great easy and fast check in to very welcoming and friendly staff. There is live music from 7 pm to 9 pm on designated nights, Pool is heated. The hotel has happy hour at the Lobby bar from 5 pm to 7 pm. Complimentary breakfast is delicious and served from 6 am to 9:30 am. The rooms are spacious and beds are extremely comfortable . Bathrooms are large. Lots of restaurants and shopping within driving distance of 10 to 15 minutes.

10

Debby

12 Dec 2022

·

Stayed 3 nights

new hotel. great breakfast especially the quiches were delicious. great large bathroom and walk in closet. comfy beds and sofa sleeper. very clean and wel maintained. service is excellent (they presented my daughter a birthday gift bag) and the bar has happy hour from 5 to 7 and the drinks are good. pool nice and warm for a good relaxing moment, then onto to the firepit to just chill with your drink. very affordable. great location for shopping and restaurants within 10-15 minutes of the hotel. We are definitely staying here on on our next trip.

10

Kevin

8 Jun 2025

·

Stayed 3 nights

Great hotel near UT-Dallas. Room was in great condition, bed was very comfortable, very impressive gym for a hotel, and above-average free breakfast.

10

Christopher

30 Dec 2024

·

Stayed 1 night

Really like this property. I have stayed there multiple times and have no complaints at all. One of the best things that's important to me now is ev charging and they have a Chargepoint charger on site.

10

Eric

28 Jul 2025

·

Stayed 2 nights

This is a nice basic hotel. Good amenities with an outdoor pool, a well-stocked fitness center, bar, and free breakfast. No on-site restaurant, but decent options nearby. I would stay again.

10

Kervin

27 Apr 2025

·

Hotel was nice and well maintained. Had the pleasure of using the pool with my kids and the gym facilities. The area was quiet, and plenty of stores within a 5-10 minute drive. Will stay there again.

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Cleanliness

Cleanliness is a strong point across reviews, with rooms and common areas repeatedly described as very clean and well kept. A few exceptions mention a hallway odor and an isolated linen oversight.

Related guest reviews

10

Michelle

25 Jul 2024

·

Stayed 1 night

Exceptionally clean and easy to get to. Would definitely recommend and stay again!

10

Ernest

31 Aug 2025

·

Stayed 3 nights

Clean property with ample parking. Convenient to the freeway and easy reach of lots of stuff. The AC broke in my first room but they immediately moved me to another room, no worries. Pleasant staff, good breakfast. Was very busy with families and kids sports teams. But even with breakfast being full and the bar being hopping till late it was well managed and kept up. Daily housekeeping kept the room nice too.

10

Eddie

30 Jul 2024

·

Stayed 3 nights

Property was well maintained and clean. Friendly staff was very responsive and helpful. Parking was free and convenient. Location was convenient and had close access to major highways.

10

Leigh W

9 Jul 2025

·

Stayed 1 night

This was a beautiful property with a clean, delicious breakfast. I would definitely stay here again. The room was spacious and could be divided into a separate office area. Could have used a little more light, but I like things bright. We had a great experience.

10

John

28 Aug 2025

·

Stayed 5 nights

Very friendly staff, clean and updated rooms, and continental breakfast was very good.

10

Stanley

1 Aug 2025

·

Stayed 1 night

Lots of room Very clean

10

Eric

30 Jul 2024

·

Stayed 2 nights

Very good hotel, nice size room and the location was good. The only negative would be the smell on the second floor hallways, probably the carpet but other than that we will stay here again. Location is close to everything.

10

Diane

11 Sept 2025

·

Stayed 2 nights

The room was spacious & clean and the service was great. The breakfast was good:)

10

Julie

9 Jan 2025

·

Stayed 2 nights

Fantastic property and stay! Super clean with plenty of room.

10

Jose

9 Jun 2023

·

Stayed 1 night

Great front desk service. The room was clean, but one of the pillow covers was not.

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Rooms

Rooms are modern, spacious and comfortable with large bathrooms and good showers. A few guests reported HVAC noise or performance issues, occasional highway noise, firm beds, or odd room layouts.

Related guest reviews

10

Hunter

9 Aug 2025

·

Stayed 3 nights

High end finishes, modern design, extremely comfortable beds, incredible customer service - what more can I say! Definitely feels like a luxury hotel. West elm furniture was a nice touch and the bathrooms are soooo nice!

8

Blake

4 Jul 2025

·

Stayed 1 night

Nice hotel, very friendly staff would recommend. Room slept five comfortably.

10

Tracey

8 May 2023

·

Stayed 1 night

Nice new hotel with spacious rooms

10

Leigh W

9 Jul 2025

·

Stayed 1 night

This was a beautiful property with a clean, delicious breakfast. I would definitely stay here again. The room was spacious and could be divided into a separate office area. Could have used a little more light, but I like things bright. We had a great experience.

8

Krista

16 Sept 2024

·

Stayed 5 nights

Very comfortable rooms with lots of space and well decorated hotel all around. It was close to the highway and I could hear that occasionally, but wasn't a big deal. The front desk staff was very mixed... some very friendly and one at least was very rude. We stayed here since it was close to Medical City Plano hospital. That was a short 5 minute drive away. I would highly recommend it for that. Not sure what else is around though.

10

Adam

3 Dec 2023

·

Stayed 1 night

Top notch hotel, employees, service, cleanliness... all was wonderful and we had a fine experience. Bed and pillows were not very comfortable. We did not complain or request an alternate room and would likely return again without hesitation.

8

GAD

19 Jun 2024

·

Stayed 1 night

Spacious room. Nice shower

6

Will

20 Jun 2022

·

Stayed 1 night

Hotel was very nice and clean, every thing was updated or brand new. Room was clean, however the layout was a bit strange, tv was off center from both the bed and the couch which made it awkward to use. Sadly the AC system did not seem to properly cool the room and it was a bit warm during the night. Mini fridge also did not cool well and seemed only able to run in 2 hour increments. Staff was very friendly and breakfast was decent.

10

Paul

8 Apr 2023

·

Stayed 2 nights

Every thing was great except for the bed which was way too firm!

10

Cynthia

26 Oct 2024

·

Stayed 2 nights

We had a minor hiccup at check in that was ultimately resolved but it was an inconvenience at the time. There was only one person checking in guests and there were 4 groups waiting in line. When it was finally our turn, the clerk rejects my debit card for incidentals because it did not exactly match my ID. I completely understand they have policies so my husband gave his debit card and the clerk rejected because it must match the name on the reservation. So, we ask to change the name on the reservation. Nope, sorry can't do that. He starts looking in his computer, I imagine he messaged a manager for approval because the next thing I know, he's taking my card. Other than that, room was great. Bed was very comfortable. AC was noisy but it didn't bother us.

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Service

Staff are widely described as friendly, welcoming and responsive, and several issues were resolved quickly. However, a minority reported rude interactions, slow check-in, and problems with billing or not receiving the reserved room type.

Related guest reviews

10

Ernest

31 Aug 2025

·

Stayed 3 nights

Clean property with ample parking. Convenient to the freeway and easy reach of lots of stuff. The AC broke in my first room but they immediately moved me to another room, no worries. Pleasant staff, good breakfast. Was very busy with families and kids sports teams. But even with breakfast being full and the bar being hopping till late it was well managed and kept up. Daily housekeeping kept the room nice too.

4

Eduardo

30 Mar 2024

·

Stayed 2 nights

I checked in paid my room then next day they call me from front desk while im at work saying that i need to by my room or all my stuff going to be put out the room and the front desk girls are real rude and the way they talk to customers is crazy so i go all yhe way to hotel then i showed them my bank record and they was like oh ok then i get off work go to the room my key dont work so i go to lobby and tell another girl my key dont work so she starts talking crazy to me too saying while u haven't paid thays why key dont work and she tried to charge me 88$ in cash and never showed me anything this place is real shady and my bed didnt even have a comforters or chair nor sofa and they keep saying i owe because i had a king suit when i was in a standard room smh

10

Omar

13 Oct 2025

·

Stayed 5 nights

It was very nice, staff members where amazing.

10

Debby

7 Dec 2022

·

Stayed 1 night

Excellent stay, Hotel is pretty new and is very clean, The service has been great easy and fast check in to very welcoming and friendly staff. There is live music from 7 pm to 9 pm on designated nights, Pool is heated. The hotel has happy hour at the Lobby bar from 5 pm to 7 pm. Complimentary breakfast is delicious and served from 6 am to 9:30 am. The rooms are spacious and beds are extremely comfortable . Bathrooms are large. Lots of restaurants and shopping within driving distance of 10 to 15 minutes.

4

Christopher

15 Jan 2025

·

Stayed 1 night

Reserved a king. Was put in a 2 queen. When asked why was told they "ran out of rooms". Not sure the value of the reservation.....

10

Robin

25 May 2024

·

Stayed 3 nights

Very friendly and courteous staff!

2

Terrancw

26 Nov 2024

·

Stayed 1 night

“I had no issues with my stay, but I do have a problem with the additional $160 charge to my card. When I checked out, I specifically asked for a receipt to confirm there were no extra charges. The receipt they gave me showed $0 and no charges. They told me that Hotels.com would have the receipt with the charge details since everything was handled through them. Now, I see a $160 charge from SpringHill Suites on my card—something I was not informed about, and it’s not reflected on the receipt I was given. When I tried to get answers, no one at the hotel could explain it. I was told the person who could help was on a conference call and unavailable, and the manager who checked me out wouldn’t be in until 3 PM. It’s hard to believe that in an organization this large, only one person can handle a customer’s issue. I’m extremely frustrated because I’m getting the runaround and no answers. To make matters worse, the front desk representative had the nerve to tell me I was making a mountain out of a molehill. I told her that if it’s not a big deal, she could give me my $160 and have the manager reimburse her. This is my hard-earned money, and I deserve answers. Of course, I’m upset!”

10

Magdelin

22 Apr 2025

·

Stayed 1 night

Friendly and attentive staff. Prompt and excellent customer service.

10

Howard

15 Oct 2023

·

Stayed 1 night

After the stay started with a miscommunication, the staff and gm immediately rallied to make this a great stay. Beautiful property, well designed and maintained. Easily one of the best all around experiences I’ve had in a while.

10

Cynthia

26 Oct 2024

·

Stayed 2 nights

We had a minor hiccup at check in that was ultimately resolved but it was an inconvenience at the time. There was only one person checking in guests and there were 4 groups waiting in line. When it was finally our turn, the clerk rejects my debit card for incidentals because it did not exactly match my ID. I completely understand they have policies so my husband gave his debit card and the clerk rejected because it must match the name on the reservation. So, we ask to change the name on the reservation. Nope, sorry can't do that. He starts looking in his computer, I imagine he messaged a manager for approval because the next thing I know, he's taking my card. Other than that, room was great. Bed was very comfortable. AC was noisy but it didn't bother us.

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Location

Location is convenient near UT Dallas, hospitals, restaurants and shopping with easy highway access; many found it safe and quiet. Occasional highway noise was noted.

Related guest reviews

10

Ernest

31 Aug 2025

·

Stayed 3 nights

Clean property with ample parking. Convenient to the freeway and easy reach of lots of stuff. The AC broke in my first room but they immediately moved me to another room, no worries. Pleasant staff, good breakfast. Was very busy with families and kids sports teams. But even with breakfast being full and the bar being hopping till late it was well managed and kept up. Daily housekeeping kept the room nice too.

10

Eddie

30 Jul 2024

·

Stayed 3 nights

Property was well maintained and clean. Friendly staff was very responsive and helpful. Parking was free and convenient. Location was convenient and had close access to major highways.

10

Ray

20 May 2025

·

Stayed 2 nights

Very spacious rooms, very clean. Location was great, very close to restaurants and activities. Definitely will be staying there again

8

Azra

22 Aug 2025

·

Stayed 1 night

close to UTD

10

Cecile

11 May 2023

·

Stayed 1 night

Very conveniently located near UT Dallas. Clean and safe. Friendly staff at reception.

10

Kevin

8 Jun 2025

·

Stayed 3 nights

Great hotel near UT-Dallas. Room was in great condition, bed was very comfortable, very impressive gym for a hotel, and above-average free breakfast.

10

Daniela

8 Feb 2025

·

Stayed 1 night

Property was clean and super close to university

10

Eric

30 Jul 2024

·

Stayed 2 nights

Very good hotel, nice size room and the location was good. The only negative would be the smell on the second floor hallways, probably the carpet but other than that we will stay here again. Location is close to everything.

10

Christina

23 Apr 2024

·

Stayed 2 nights

The hotel was clean from the moment you walked into the lobby until the room. At the front desk, there were two young ladies who were absolutely delightful. We were greeted with a smile by the staff the entire time. Our room was fantastic. It was clean and spacious. The bed was so comfortable. The parking was great. The location was close to the highway, but it was not noisy at all. Overall, it was a 10/10 would stay again.

10

Gabrielle

16 Nov 2023

·

Stayed 1 night

Very clean, friendly staff, convenient to restaurants and shopping! I chose this property for my stay because of its proximity to the hospital,

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Dining

Breakfast is generally praised for being tasty with a good variety, and the lobby bar is appreciated. Several reviews noted inconsistencies such as cold or late hot items, overflowing trash, limited fruit, or lack of hot water for tea.

Related guest reviews

10

Ernest

31 Aug 2025

·

Stayed 3 nights

Clean property with ample parking. Convenient to the freeway and easy reach of lots of stuff. The AC broke in my first room but they immediately moved me to another room, no worries. Pleasant staff, good breakfast. Was very busy with families and kids sports teams. But even with breakfast being full and the bar being hopping till late it was well managed and kept up. Daily housekeeping kept the room nice too.

8

Lawrence

17 Oct 2025

·

Stayed 1 night

I liked everything about the hotel during this stay, with the exception of the hot food being stone cold.

10

Cecilia

16 Dec 2022

·

Stayed 2 nights

Great breakfasts, clean up dates, newer hotel. Includes a bar and heated outdoor pool. Staff was friendly. Room was a great size and very comfortable.

8

Lourdes

3 May 2024

·

Stayed 1 night

Clean nice hotel near the Plano area, staff was friendly, could improve on breakfast, there were your basics like coffee, waffles, sausage, potatoes, cereal, yogurt but no fruit on the day we stayed.

10

Alexis

4 Sept 2023

·

Stayed 1 night

Fantastic hotel! Super clean, courteous staff, very comfortable beds, great shower, and very good breakfast with eggs, sausage, potatoes and waffle machine 😋 . Would gladly stay there again.

10

donna

3 Aug 2025

·

Stayed 1 night

Breakfast was delicious with several options.

10

Carol

11 Nov 2023

·

Stayed 1 night

Really loved this property! The breakfast was amazing! There were waffles, breads, potatoes, bacon, eggs and more...at no extra cost. Loved the room layout also.

10

Diane

11 Sept 2025

·

Stayed 2 nights

The room was spacious & clean and the service was great. The breakfast was good:)

10

Karrigan

14 Apr 2025

·

Stayed 3 nights

The room was great with great service only issue I had was breakfast was an hour late every morning. I did not appreciate that at all. Other than that I had a good stay.

8

Kimberly

18 Oct 2023

·

Stayed 2 nights

Nice big rooms. Comfortable beds. Very clean. Staff was friendly and attentive. The only problem was breakfast. Trash cans during breakfast were overflowing. No hot water for tea. I would still recommend this property and would stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$138
February	US$162
March	US$161
April	US$157
May	US$148
June	US$198
July	US$176
August	US$148
September	US$138
October	US$143
November	US$142
December	US$131

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $183	18 $162	19 $162
20 $150	21 $184	22 $181	23 $222	24 $174	25 $150	26 $153
27 $143	28 $163	29 $192	30 $185

Su	Mo	Tu	We	Th	Fr	Sa
				1 $174	2 $184	3 $251
4 $143	5 $174	6 $253	7 $205	8 $175	9 $205	10 $205
11 $153	12 $184	13 $262	14 $205	15 $174	16 $164	17 $162
18 $188	19 $236	20 $284	21 $268	22 $172	23 $146	24 $153
25 $143	26 $174	27 $192	28 $185	29 $175	30 $141	31 $143

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Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Roll-In Shower

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Accessible Bathtub

Suite, Multiple Beds

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

FAQs about SpringHill Suites by Marriott Dallas Richardson/University Area

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Prices for upcoming dates