The Gyle - Kings Cross St Pancras, London

The Gyle was a perfect location, steps away from King’s Cross and Euston stations. I stayed on the 3rd level. Quite steep steps to carry up luggage. The room itself was very small, though OK for me as I was traveling solo. The compact space was used well. Keep in mind this hotel is located in a townhouse so the walls can be quite thin. Enjoyed the breakfast included. Enjoyed that the bar was open 24 hours! Staff was pleasant. Would stay again the next time I’m in London.

Ideal location, close to King's Cross Rail Station. This is an older building (typical for the hotels in this neighborhood), in which the interior has been completely renovated. Stylish (almost edgy) decor, with a nice lobby/restaurant space on the ground floor. The rooms are on the smallish side, though probably typical for this part of London. Two things to be aware of: 1) There are three floors above the ground floor, but the building has no lift and the staircase is a little tight. That said, the staff will bring your luggage up to your room, if you don't want to lug it yourself. 2) The toilet and shower enclosure is all obscured glass. No opaque walls. The pattern on the glass is very effective at obscuring the "view", but my girlfriend was not real comfortable; feeling somewhat exposed and concerned about "bathroom noises". But having said that, the bathroom was spotlessly clean and the shower was very good. Overall, we were quite happy with the hotel at that price point, and would definitely stay there again if we wanted to be in that part of London.

We selected this property because of its proximity to the St Pancras rail station and the location was great. Friendly helpful staff and the room and other facilities were very clean! Please note that this hotel has NO lift/elevator and, if you have heavy or oversized luggage, it will be a REAL challenge to get your stuff up the narrow wooden steps! One other challenge is figuring out the light/power switches. The master switch was on the wall next to the door and we could never get the all the lights to go out without shutting off the master switch. The hotel employee was unable to explain how the system works.

No phone, no clock, no luggage stand, no elevator; but good service and superb continental breakfast.

Comfy bed, nice and quiet rooms. Definitely appreciate the 24hr snack and drink bar available and the pastries and coffee in the morning. Super close to St Pancras and Kings Cross Stations too!

We chose this hotel because of its proximity to Pancras International. If you have any mobility issues this hotel is NOT for you. Starting with the 2 tall steps to enter the hotel you must navigate narrow winding stairs to the rooms. There is no lift. The room was decorated beautifully but the toilet and shower were in a glass “cage”. Drainage for the shower left a lot to be desired and lighting in the sink area was very dim.

Fun cool boutique hotel near St Pancras Kings Cross stations. Enjoyed our stay. Staff are very nice and helpful. No elevator but they will take your luggage up to your room.

This hotel has a great location for tourists as it close to King’s Cross station which allows tourists to use the trains as well as the Underground to get to major tourist attractions quickly. The hotel is small but very nice. The rooms are small but have decent amenities including a glass water bottle that you can easily refill with cold water in the bar. The kitchen offers a decent continental breakfast, but does not have a restaurant.

Nice hotel. Small rooms. No elevators.

Small hotel. Interesting decor. No real bar or dining of note. No warm breakfast. Noisy room neighbours. Narrow stairs, no elevator. Cleaning supplies blocking the hallway Very nice and helpful check in staff

Ideal location, close to King's Cross Rail Station. This is an older building (typical for the hotels in this neighborhood), in which the interior has been completely renovated. Stylish (almost edgy) decor, with a nice lobby/restaurant space on the ground floor. The rooms are on the smallish side, though probably typical for this part of London. Two things to be aware of: 1) There are three floors above the ground floor, but the building has no lift and the staircase is a little tight. That said, the staff will bring your luggage up to your room, if you don't want to lug it yourself. 2) The toilet and shower enclosure is all obscured glass. No opaque walls. The pattern on the glass is very effective at obscuring the "view", but my girlfriend was not real comfortable; feeling somewhat exposed and concerned about "bathroom noises". But having said that, the bathroom was spotlessly clean and the shower was very good. Overall, we were quite happy with the hotel at that price point, and would definitely stay there again if we wanted to be in that part of London.

Hotel is in great location, 5 minute walk from Kings Cross station. Lovely room, clean and comfortable. Staff very friendly and efficient. Excellent breakfast.

Great location and very pleasant hotel. Room was only accessible via stairs, so be forewarned. My shower did leak on the floor however, so that was a bit inconvenient. Wouldn't recommend this room for more than one person, as the bathroom was basically next to the bed!

Lovely clean nice hotel. Friendly staff. Let me leave my bags whilst i went on work meeting. Room was good size. Shower nice. Very close to kings cross which was super convenient

Convenient place to go to Kings X early morning. Shower head looked pretty grimy, cheap shower gel and shampoo. Lovely staff.

Nice hotel with a fun vibe. Unfortunately drain in shower was clogged so flooding when you shower. I mentioned it to receptionist and she said “ oh sorry “. Seems like a partial refund would make sense since it created a mess for us.

We chose this hotel because of its proximity to Pancras International. If you have any mobility issues this hotel is NOT for you. Starting with the 2 tall steps to enter the hotel you must navigate narrow winding stairs to the rooms. There is no lift. The room was decorated beautifully but the toilet and shower were in a glass “cage”. Drainage for the shower left a lot to be desired and lighting in the sink area was very dim.

Lovely hotel near St. Pancras. The staff were pleasant and accommodating and rooms are well appointed and very clean. We were very satisfied with our stay and would consider staying again.

Visited with my 10 year old for a few days in London. Lovely hotel, very close to Kings Cross yet quiet street. Clean, modern and cosy.

Great hotel in the heart of Kings Cross. Very comfortable and spotlessly clean. We would definitely stay again and recommend to all our friends.

The location is great for King’s Cross but not the nicest late at night. The bed was a standard even though on hotels.com it said king. The plug socket didn’t work in the bathroom and you need to keep pressure on the plug to make it work. The telecoms was not charged so couldn’t call to reception. Outside light flickered. Limescale in the shower. The kettle lead didn’t reach the sockets so had to have it on the floor. Not worth £355 a night.

Ideal location, close to King's Cross Rail Station. This is an older building (typical for the hotels in this neighborhood), in which the interior has been completely renovated. Stylish (almost edgy) decor, with a nice lobby/restaurant space on the ground floor. The rooms are on the smallish side, though probably typical for this part of London. Two things to be aware of: 1) There are three floors above the ground floor, but the building has no lift and the staircase is a little tight. That said, the staff will bring your luggage up to your room, if you don't want to lug it yourself. 2) The toilet and shower enclosure is all obscured glass. No opaque walls. The pattern on the glass is very effective at obscuring the "view", but my girlfriend was not real comfortable; feeling somewhat exposed and concerned about "bathroom noises". But having said that, the bathroom was spotlessly clean and the shower was very good. Overall, we were quite happy with the hotel at that price point, and would definitely stay there again if we wanted to be in that part of London.

Really nicely done room. Some minimal noise from other rooms as was in the basement, plus some rumbles from the tube trains which was quite comforting. Only minor issue was that my room fridge heated the drinks quite nicely. :D

The room was well equipped and comfortable. Comfort additions were of good quality. The only thing I would say is it's dark. I was in the underground floor and very little natural light was available. Maybe because there was a plethora of trellising on the windows plus a tree blocking the window. All in aid of privacy is my guess. Ask for a higher floor outward facing window. Otherwise a quirky place to stay.

Reception staff very friendly and polite. Room was lovely and clean. The vaulted bathroom room was very nice however the issue was that the rooms were downstairs in the basement more specifically underneath the entrance of the hotel and therefore lots of noise, people coming in and out of the hotel and people talking etc. These rooms should not be so highly priced due to this inconvenience, although I did see a pair of earbud I don’t think this is a sufficient compensation for such disturbances. No phone in the room so you have to go to reception if you have any issues, the bathroom lacked hooks or towel rails to hang used towels and robes, there was no bin in the room only in the bathroom which is inconvenient. Overall this was a nice hotel and the vaulted bathroom was nice but a little cold. One more thing the TV has screen mirror option but I was not able to utilise this as it didn’t appear to be working.

staff were professional & friendly. room was small & had no storage or counter tops. You can control your room temp but not A/C vs heat. they kept turning the A/C off. We had 2 nights as a result where we had the window open (with no screens) and slept without coverings. 1 chair for 2 guests.

Quirky little place on a quiet street in the middle of the hustle of Kings Cross. Loved the rooms and the odd character. It was charming and fun. Comfortable beds and everything you’d need.

We chose this hotel because of its proximity to Pancras International. If you have any mobility issues this hotel is NOT for you. Starting with the 2 tall steps to enter the hotel you must navigate narrow winding stairs to the rooms. There is no lift. The room was decorated beautifully but the toilet and shower were in a glass “cage”. Drainage for the shower left a lot to be desired and lighting in the sink area was very dim.

The hotel is over 3 floor's with no lift, so don’t bring lots of luggage . We were in a room on the third floor which was ok, but the aircon unit, either on or off, made tremendous noise throughout the night so neither me or my partner slept well. We needed to use noise cancelling headphones just to get some peace

No elevator. Tiniest room I've ever had. Otherwise, it was fine.

What a fun & comfortable place to stay. (No elevator so you have to be able to do stairs) Convenient for transit and walking. Friendly accommodating staff (Martin is a star!). Lovely continental breakfast. If you need a mani/pedi, go to Galaxy Nails (7 minute walk).

Lovely clean nice hotel. Friendly staff. Let me leave my bags whilst i went on work meeting. Room was good size. Shower nice. Very close to kings cross which was super convenient

The only thing to note is that the staff were not really that friendly. They didn’t ’read the room’ and try to help. They spent most of their time on their phones and gossiping. I spent a lot of time in the communal area and heard a lot of conversations where they essentially complained about working there. Not great.

Hidden gem in London. Wouldn’t stay anywhere else. So convenient for St Pancras. Staff so helpful & friendly. Spacious quiet rooms with lovely touches. Comfy beds and hot powerful shower. Thank you for you looking after us again.

Clean, comfortable room. Front desk staff was excellent, free glass of Prosecco upon arrival was a nice touch. Short walk to St Pancras/King Cross train station. Excellent Italian restaurant also nearby Spagnoletti.

Well appointed boutique hotel with great service. On property staff were friendly and helpful. Great VIP Access experience

Upon arrival, we waited for the person in front of us to be dealt with. When the lady left the man behind the counter just stared at us - no hello, no how can I help you, no smile, no thanks for waiting - it was so odd. I said can we check in please, he then checked us in almost silently and sent us down to our room. There was no offer to help with our bags down the stairs... in a four star hotel with no lift. When you check someone into a room, you pretty much have one job - to get them a key to their room no?? 2 mins after checking in and heaving our cases down the stairs, the room key didn't work, we walked back up reception and the same reception guy silently reactivate the key. The room was lovely with great decor but you could hear everything going on around the hotel (e.g. people walking up and down the stairs). Our bathroom was gorgeous and dramatic with an arched ceiling, however there was no separate shower and the bath drained exceptionally slowly meaning when my sister took a shower after me she was standing in 4 inches of my shower water! Lastly, after breakfast we went to our room to finish packing - on our way out some 25 mins later our dirty breakfast dishes were still on the table we used. All in all, style over substance - I feel they are relying on their location (super for Eurostar) and stylish photos (it does look attractive) and not interested in repeated custom.

The hotel was just as pictured. We loved the decor and uniqueness of it, along with the story behind it. The staff were very helpful, assisting us with our credit card issue and just overall giving recommendations and checking in. This is a wonderful stay if you are looking for a place near Kings Cross and local bus tours.

Loved our stay at the Gyle! Very convenient area of London, staff was wonderful!

My husband and I stayed at the Gyle for our final night of our vacation. The hotel is in a good location BUT we had some major issues with their customer service and electricity. Most importantly, the Gyle offered us a full refund (on their own volition) and then never processed the refund or responded to our emails or hotels.com emails. Very deceptive practice. Issues: (1) Their website does not clearly advertise there is no elevator. We were on the 3rd floor. We asked for assistance taking the bags up which they said would be taken care of. An hour after waiting we found them still sitting in the lobby area so my husband made multiple trips to bring them up. For many people this would not be feasible. (2) None of the electricity plugs in the room worked. We talked to the reception team and they tried to flip some switches but ultimately this meant that we had no ability to charge or use any electronics during our stay. (3) When we realized there was no electricity in the room my husband spoke with the night manager. After they realized they couldn't fix it, the night manager offered a full refund for the evening. In the morning we confirmed the refund with the receptionist who said their manager would take care of processing it since we booked through hotels.com. After our return we sent two emails to the email address they told us to use to confirm the refund was proceeding. When we didn't get any response, we contacted hotels.com and they also couldn't get any response.

The location is great for King’s Cross but not the nicest late at night. The bed was a standard even though on hotels.com it said king. The plug socket didn’t work in the bathroom and you need to keep pressure on the plug to make it work. The telecoms was not charged so couldn’t call to reception. Outside light flickered. Limescale in the shower. The kettle lead didn’t reach the sockets so had to have it on the floor. Not worth £355 a night.

Steer clear! Located right near the train station with a rougher crowd. Exit the front of the hotel and it was frightening at night. Its across the street from a rough park that was occupied what one can only assume to be homeless and druggies. Police were across the street detaining people. We were with kids and this place was awful. Very dissapointing.

The Gyle was a perfect location, steps away from King’s Cross and Euston stations. I stayed on the 3rd level. Quite steep steps to carry up luggage. The room itself was very small, though OK for me as I was traveling solo. The compact space was used well. Keep in mind this hotel is located in a townhouse so the walls can be quite thin. Enjoyed the breakfast included. Enjoyed that the bar was open 24 hours! Staff was pleasant. Would stay again the next time I’m in London.

Ideal location, close to King's Cross Rail Station. This is an older building (typical for the hotels in this neighborhood), in which the interior has been completely renovated. Stylish (almost edgy) decor, with a nice lobby/restaurant space on the ground floor. The rooms are on the smallish side, though probably typical for this part of London. Two things to be aware of: 1) There are three floors above the ground floor, but the building has no lift and the staircase is a little tight. That said, the staff will bring your luggage up to your room, if you don't want to lug it yourself. 2) The toilet and shower enclosure is all obscured glass. No opaque walls. The pattern on the glass is very effective at obscuring the "view", but my girlfriend was not real comfortable; feeling somewhat exposed and concerned about "bathroom noises". But having said that, the bathroom was spotlessly clean and the shower was very good. Overall, we were quite happy with the hotel at that price point, and would definitely stay there again if we wanted to be in that part of London.

It not in a safe area. We saw a fight at the basketball court within steps of the property. There was a drainage issue in the shower and flooded into the entry way and we received no assistance. You could not lock the door to the gazebo room that had shared access. The hotel did not respond to my concerns in two separate emails.

I had the room with the balcony. Staffs were friendly. However, there was no elevator to our second floor room. There were construction outside and Uber/taxi could not drive directly to the hotel. We had to walk a block to our uber/taxi. The bed was smaller than advertised. The bed was more like a full, not a queen.

Great location, super convenient right near a major underground station. Beautiful hotel, great service. Loved it!!

Really central, very close to Kings Cross station, nice room, shower good, only issue was too floor bedroom but no lift. Very happy with Hotel otherwise

From walking into the hotel it felt calm and relaxing. We were checked in by the kind lady who couldn’t do enough. Our room was number 21 and felt really cosy. It’s one of the comfiest beds I have stayed in and it was really clean and modern. Would definitely stay here again and excellent value for money. Great location near to Kings Cross and places to eat and drink.

Lovely hotel for using the Eurostar, very conveniently located. You can hear people moving around in their rooms but it’s a townhouse so is to be expected.

What a fun & comfortable place to stay. (No elevator so you have to be able to do stairs) Convenient for transit and walking. Friendly accommodating staff (Martin is a star!). Lovely continental breakfast. If you need a mani/pedi, go to Galaxy Nails (7 minute walk).

Junior suite offers a good amount of space by London standards. Breakfast offered a wide selection, but no hot items. Short walk from Kings Cross Station. Overall a very good value.

Hotel is in great location, 5 minute walk from Kings Cross station. Lovely room, clean and comfortable. Staff very friendly and efficient. Excellent breakfast.

Like: very quirky, different, staff, ease of access to central town, vaulted bathroom Dislike: no gluten-free bread & cereal at breakfast

This is an exceptionally well run boutique hotel. The way it should be done! Whilst it is a continental style breakfast the choice and quality is very high.

No phone, no clock, no luggage stand, no elevator; but good service and superb continental breakfast.

My husband and I stayed at this hotel for one night and chose it for proximity to Kings Cross (plus airconditioning). Just about 2 blocks away from the station. The hotel is clean, comfortable and has modern decor. The only caveat is that there is no lift. However the nice receptionist said that she could upgrade us to a small suite on the ground level. In any event someone would help us bring the luggage to our room. Included breakfast was good although it took a while for us to find all the food, some of which was "hidden" in refrigerated shelves in a different part of the bar. All in all I would recommend this hotel.

Such a great hotel in the perfect location for walking or easy access to the Tube. Our breakfast that was included was top notch and the staff at the hotel was very friendly! Will definitely stay here again.

This hotel has a great location for tourists as it close to King’s Cross station which allows tourists to use the trains as well as the Underground to get to major tourist attractions quickly. The hotel is small but very nice. The rooms are small but have decent amenities including a glass water bottle that you can easily refill with cold water in the bar. The kitchen offers a decent continental breakfast, but does not have a restaurant.

Small hotel. Interesting decor. No real bar or dining of note. No warm breakfast. Noisy room neighbours. Narrow stairs, no elevator. Cleaning supplies blocking the hallway Very nice and helpful check in staff