Home Suites Culebra

I have stayed here several times. Each time different deposit amounts. Reservations made on line if there is an issue on booking or what ever they are extremely rude, don’t care attitude it’s your problem. Of course they take your money in a second but you wait to get any refund within 72 hours. Great customer service even the security boy try’s to get in the issue being rude and threatening to you. also the fat ass manager states she is the boss and they don’t have a corporate office number to call. I’m 70! Years old and having someone threatening you of course I will leave and will not return. You can change the name of the place but if the same trashy employees will continue to ruin your business. Had to ask three times for toilet paper and to barrow a plunger. Finally a man came splashed water all over the floor I cleaned it up with their towel. Police in the parking lot each night. Stay safe clean up your staff starting with the manager on down. What a shame honestly.

The best stay I have had in a very long time. I even extended my stay.

Friendly staff. The walls are thin, not the best stay for a light sleeper. The mini frig was missing a self & made nose consistently. The sink took awhile to drain if your doing more than washing your hands. The place has roaches & evidence of mice. There is no fresh bath cloth/towel changes daily if your considered an extended stay (booked 6 nights) good thing I had my own. Those are my Cons... Pros: Well light @ night. It has a pool & located right next to Dennys no driving needed. Highway access & Walmart about was about a 4-5 minutes drive away. If you're in a pinch it's not the worst place.

Renovated rooms and great hospitality made my stay tremendously welcoming. I have been staying here for many years and under New Management it only seems to have gotten better and has improved with time

my girlfriend stayed here by herself. it’s not the most quiet, or clean. if you’re worried about cleanliness just don’t look too close at everything you’ll be fine. watch out for being locked into your room, not getting deposit back in a reasonable time, and inconsistent staff. you’re on their time, not your own. so if you are a long way from home and cannot come back in person if any of this happens to you, i would not recommend staying here. don’t try to check in before 4pm, don’t try to check out before 9am. the front desk experience mid day is mundane, but there way always something if you need assistance too early or late in the day.