What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.

Does the hotel allow pets?

Pets are not allowed at this adults-only property.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of GBP 160 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Southampton, 2 minutes from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. It is also 6.3 miles from New Forest National Park and 9.5 miles from Paultons Family Theme Park - Home of Peppa Pig World.

Does the hotel have a swimming pool?

The property does not have a swimming pool.

What are the policies regarding children at the hotel?

Guests under 18 years old are not permitted at this adults-only property.

No.4 Carlton

What guests think

At No.4 Carlton, travelers praise the boutique charm, exceptionally friendly staff, and a walkable Southampton location handy for dining, shopping, and cruise departures, making it a popular choice for short stays before or after sailing.

Rooms are widely described as comfortable and beautifully designed, with luxurious bathrooms; some are compact and certain front or entrance-adjacent rooms can be noisy. The historic building lacks an elevator, and access is via a narrow staircase. Thoughtful touches include complimentary snacks and drinks and an in-room continental breakfast, which many enjoyed, though a few found it basic. Expect a stylish, small-scale stay with thoughtful extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic boutique property without an elevator; access is via a narrow staircase. Several guests flagged this as a consideration when carrying luggage to upper floors.

Related guest reviews

4

Mariana

Oct 15, 2024

·

Stayed 1 night

First time I have to do the check in on a phone that was handed by a lovely receptionist. Fill out a form and upload passports. Beautiful building, however there is no elevator and our room was in the third floor. Decor in room and hotel is impeccable, however there was lots of light in the room. And somebody got confused and opened our door at 3:20 am Like a lively B&B only with no breakfast, however it’s the first time we get an aeroccino for a fantastic in room Nespresso Check out is at 11, if you go an hour past that, you will get a 25£ charge

10

Irene

Jul 24, 2025

·

Stayed 2 nights

This boutique hotel is an absolute gem! With only 9 rooms, it offers an intimate and personalized experience. Housed in a beautifully restored historic building, the design is simply stunning — a perfect blend of classic charm and modern comfort. The rooms are quite spacious, featuring elegant décor, large bathrooms, and very comfortable beds. Although there is no elevator (due to the age and preservation of the building), the narrow, spiral staircase is a charming architectural detail. The hotel staff are wonderfully friendly and more than happy to assist with luggage if needed. A lovely bonus: breakfast is included and adds to the overall value. Located in a quiet area of Southampton, this hotel offers a peaceful retreat while still being close to everything. Highly recommended for a stylish and memorable stay!

8

Richard

Jul 8, 2025

·

Stayed 3 nights

Beautiful decor in an old heritage building. The furnishings are top-notch, and Mandice were very welcoming and nice to interact with. Our room was nicely furnished and comfortable; the air conditioning was excellent. Two small issues were the lack of hot water at the bathroom sink and the broken curtain closing system. The hotel is located in a generally quiet area; however, on Friday night there was a loud drunk man yelling on the sidewalk below our windows at 4 a.m.. The continental breakfast is boxed and delivered to your room in the morning. Also, because it is an old building in a heritage area they are not allowed to fit an elevator.

10

Thelecia

May 31, 2025

·

Stayed 2 nights

We had a great couple of nights at this charming boutique hotel before heading out on our cruise. The room was spacious with a fabulous bathroom and comfy bed. The only negative is the fact that there isn’t an elevator. So be sure to request at 1st floor room if that’s and issue. The hotel’s staff was very friendly!

10

Beverly

Jul 19, 2025

·

Stayed 2 nights

Although not near the cruise port, it was great for walking and seeing the whole city. Breakfast is served in your room but hotel has bought the property next door for a breakfast area and additional rooms

6

Bev

Sep 23, 2025

·

Stayed 2 nights

Room was nice but no elevator and the bathroom wall is see through glass. That took some getting used to.

10

Edmund

Jun 23, 2025

·

Stayed 2 nights

Very nice property, well cared for and nice people. Only downside is there are no stairs to the rooms which are on a narrow staircase. We did fine but others may have difficulty. We really liked this place.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well maintained. A few minor maintenance issues were noted, such as hot water at the sink or a curtain mechanism.

Related guest reviews

10

Kelly

Aug 17, 2024

·

Stayed 1 night

Fantastic stay. What a beautiful hotel. From the staff to the decor, everything was perfect. The room was clean. The bed was really comfortable and the bathroom was gorgeous. The breakfast was lovely. The smell in the hotel was lovely as well.

10

Nicholas

Sep 23, 2025

·

Stayed 2 nights

Room looked good and was comfortable. Great, friendly staff and good cleaning in the room. The continental breakfast served to the room was perhaps not to the same "level" of quality as the rest of the hotel experience. There was some road noise at times, being on the front and potentially due to the single glazing. I'd suggest requesting a room on the back if you are a light sleeper. Overall an enjoyable stay

10

Stuart

Sep 28, 2025

·

Stayed 1 night

Great boutique hotel, spotlessly clean, helpful staff. Overall excellent experience

10

Darryl

May 13, 2025

·

Stayed 1 night

This was a beautiful facility with a friendly and professional staff. Very well maintained. Highly recommend.

10

Roque Borja

Jul 25, 2025

·

Stayed 1 night

Great stay! Staff was courteous and helpful. Rooms were nice and clean, and the location was a joy to explore with great dining and shopping options close by!

10

Aimee

Nov 17, 2024

·

Stayed 1 night

I never usually leave reviews but this hotel was impressive. Stunning decor throughout, it smelt beautiful, so clean and the bed was so comfy! When I walked into my room the heating was on so it was lovely and warm! The bathroom was luxury and I’m pretty sure it had heated flooring. I loved the fact there were wine glasses and cutlery in the room too. Coffee machine and milk in the fridge! It really was perfect! The staff were so kind and helpful, nothing was too much trouble! I felt like a princess staying here! Thank you so much for a wonderful stay! I didn’t want to leave 😂 I can’t wait to stay again ☺️

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Rooms

Rooms are stylish and comfortable with high-quality bathrooms and beds; many are spacious, though some are small. Noise can affect front or entrance-adjacent rooms, a few noted see-through bathroom glass, and air conditioning was praised in several rooms.

Related guest reviews

8

Frederic

Sep 7, 2025

·

Stayed 1 night

The room was large, well decorated and well equipped. Bathroom was beautiful. Walking distance from city centre

10

Nicholas

Sep 23, 2025

·

Stayed 2 nights

Room looked good and was comfortable. Great, friendly staff and good cleaning in the room. The continental breakfast served to the room was perhaps not to the same "level" of quality as the rest of the hotel experience. There was some road noise at times, being on the front and potentially due to the single glazing. I'd suggest requesting a room on the back if you are a light sleeper. Overall an enjoyable stay

2

Carrie

Aug 26, 2025

·

Stayed 1 night

I was staying on the main floor room #1 which was just next to the main entrance and also right across the reception area. Every time when guests were coming in or out, the door was slammed and I could hear their conversation. It was throughout the night until almost midnight, and in the morning as early as 5 am when guests were checking out. The room was not big and the bed was close to the window I could hear the conversation between the guests and their pickup drivers. Both myself and my husband couldn’t sleep all night.

10

David

Sep 16, 2024

·

Stayed 1 night

Would recommend instructions with the coffee maker--how to use it was not intuitive. Also, for the kettle, there is no easy way in the room to fill it--the bathroom sink is quite shallow. Loved the room but there was no desk area for writing. That said, furnishings were love, bed super-comfortable, and overall appearance exceptional. Behind the Georgian facade is an ultra-modern hotel.

10

Daniel

May 8, 2025

·

Stayed 1 night

Friendly staff. Great location with easy & safe walking to many restaurants, fast foods, coffee shops, & malls. Hot shower with good water pressure. Quiet rooms, great air conditioning. COMFY BED! Large flat screen tv & windows that opened for fresh air. Definitely worth the stay!

10

Pamela

Apr 27, 2025

·

Stayed 1 night

The property was lovely! The room was large, well equipped, very comfortable bed, and with very appealing lighting. Definitely a great find!

8

Richard

Jul 8, 2025

·

Stayed 3 nights

Beautiful decor in an old heritage building. The furnishings are top-notch, and Mandice were very welcoming and nice to interact with. Our room was nicely furnished and comfortable; the air conditioning was excellent. Two small issues were the lack of hot water at the bathroom sink and the broken curtain closing system. The hotel is located in a generally quiet area; however, on Friday night there was a loud drunk man yelling on the sidewalk below our windows at 4 a.m.. The continental breakfast is boxed and delivered to your room in the morning. Also, because it is an old building in a heritage area they are not allowed to fit an elevator.

10

Francis

Aug 25, 2025

·

Stayed 1 night

Beware. The room next to main entrance is noisy because of traffic and guests check in late at night and out early in the morning.

6

Bev

Sep 23, 2025

·

Stayed 2 nights

Room was nice but no elevator and the bathroom wall is see through glass. That took some getting used to.

10

Aimee

Nov 17, 2024

·

Stayed 1 night

I never usually leave reviews but this hotel was impressive. Stunning decor throughout, it smelt beautiful, so clean and the bed was so comfy! When I walked into my room the heating was on so it was lovely and warm! The bathroom was luxury and I’m pretty sure it had heated flooring. I loved the fact there were wine glasses and cutlery in the room too. Coffee machine and milk in the fridge! It really was perfect! The staff were so kind and helpful, nothing was too much trouble! I felt like a princess staying here! Thank you so much for a wonderful stay! I didn’t want to leave 😂 I can’t wait to stay again ☺️

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Service

Service is a standout: friendly, attentive staff who assist with transfers, luggage, and special requests. Communication is strong, and many guests felt genuinely cared for.

Related guest reviews

10

Caridad

Jul 22, 2025

·

Stayed 1 night

The staff went out of their way to make us feel welcomed and were very helpful. We had difficulties getting a taxi when arriving to the airport but Sofie, from the front desk, made arrangements for us to be picked up.

10

William

Sep 3, 2025

·

Stayed 1 night

An exceptionally good experience for jet lagged travellers about to go on a cruise. Thanks very much to the wonderful staff!

10

Michael

Aug 30, 2025

·

Stayed 1 night

This "boutique style hotel" is awesome. The staff go way above and beyond. The rooms are exquisite.We stayed here twice to this month, and both times were excellent. The hotel is close to the cruise port.We highly recommend this hotel for your stay in Southampton.

10

Stuart

Sep 28, 2025

·

Stayed 1 night

Great boutique hotel, spotlessly clean, helpful staff. Overall excellent experience

10

Sonia

Sep 28, 2025

·

Stayed 1 night

Gorgeous hotel. Staff is very friendly. Our room was spectacular. Highly recommend

10

Amy

Jun 4, 2025

·

Stayed 1 night

Friendly, genuinely thoughtful and accommodating! Thank you for a lovely experience! Peter made us feel at home and the most gracious morning manager stayed with us outside until our uber arrived! That’s going over and beyond customer service! Will definitely return our stay the next time we’re in Southampton!!!

10

Timothy

Sep 14, 2025

·

Stayed 3 nights

The location was walkable to everything in the charming town of Southampton. We stayed a couple nights before getting on a cruise ship. I recommend it! The room was very small but the location was very walkable to restaurants and around the block to Notre Dame Cathedral. The staff couldn’t have been more helpful and friendly! A+++

10

Carmela

Sep 26, 2025

·

Stayed 3 nights

Staff was great, especially Adam who was very helpful. Little extras offered at hotel like in-room complimentary wine, coffee, snacks and morning breakfast. Would highly recommend this property.

10

Sherry

Jun 10, 2025

·

Stayed 1 night

The communication from the hotel was great. We booked last fall for our stay this May and out of the blue last fall I received an email from Kylie, she had seen in the news we had a hurricane coming our way and she passed on well wishes for our safety. That set the tone for what was a great place with great hospitality. They arranged transfers for us, the continental breakfast was lovely, and they are expanding, adding a restaurant and bar. Highly recommend these folks, they will take great care of you!

10

Gordon

Jun 19, 2025

·

Stayed 4 nights

Excellent hotel. Super staff! Very accommodating and attentive to details.

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Location

Walkable location close to restaurants, shopping, and sights in Southampton. Frequently chosen by cruise travelers, with several noting easy access to terminals by a short taxi ride.

Related guest reviews

8

Frederic

Sep 7, 2025

·

Stayed 1 night

The room was large, well decorated and well equipped. Bathroom was beautiful. Walking distance from city centre

10

Daniel

May 8, 2025

·

Stayed 1 night

Friendly staff. Great location with easy & safe walking to many restaurants, fast foods, coffee shops, & malls. Hot shower with good water pressure. Quiet rooms, great air conditioning. COMFY BED! Large flat screen tv & windows that opened for fresh air. Definitely worth the stay!

10

Michael

Aug 30, 2025

·

Stayed 1 night

This "boutique style hotel" is awesome. The staff go way above and beyond. The rooms are exquisite.We stayed here twice to this month, and both times were excellent. The hotel is close to the cruise port.We highly recommend this hotel for your stay in Southampton.

10

John

Aug 30, 2025

·

Stayed 1 night

Gorgeous room in a quiet walkable spot near restaurants. The room exceeded expectations- just beautiful! We enjoyed the breakfast. The staff was lovely. Our best stay in the UK! Highly recommended.

10

Timothy

Sep 14, 2025

·

Stayed 3 nights

The location was walkable to everything in the charming town of Southampton. We stayed a couple nights before getting on a cruise ship. I recommend it! The room was very small but the location was very walkable to restaurants and around the block to Notre Dame Cathedral. The staff couldn’t have been more helpful and friendly! A+++

10

Roque Borja

Jul 25, 2025

·

Stayed 1 night

Great stay! Staff was courteous and helpful. Rooms were nice and clean, and the location was a joy to explore with great dining and shopping options close by!

10

David

Aug 28, 2024

·

Stayed 1 night

This property is in the historic area of Southampton. So it has aesthetic qualities that are unique and charming! We would recommend this property to everyone but especially those folks coming from a cruise ship at Southampton, then flying out of Southampton airport. Amazing stay, thank you!!

10

david

Jun 30, 2025

·

Stayed 1 night

We travel often. This is probably one of the nicest hotels we have experienced. The bathroom was gorgeous and unbelievable. The towel warmer warms the spacious modern bathroom. We felt like we were staying at a spa. Location is great for walking to lunch and dinner. Would definitely stay again, if we come back to Southampton.

10

Sue-Lynn

Sep 20, 2024

·

Stayed 1 night

Great boutique hotel. Close to shopping. Food and park. Great staff.

10

dennis

Sep 21, 2025

·

Stayed 3 nights

Great location

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Dining

Continental breakfast is delivered to rooms and is often praised; a few guests found it basic. Complimentary in-room snacks and drinks are appreciated.

Related guest reviews

10

Kelly

Aug 17, 2024

·

Stayed 1 night

Fantastic stay. What a beautiful hotel. From the staff to the decor, everything was perfect. The room was clean. The bed was really comfortable and the bathroom was gorgeous. The breakfast was lovely. The smell in the hotel was lovely as well.

10

Nicholas

Sep 23, 2025

·

Stayed 2 nights

Room looked good and was comfortable. Great, friendly staff and good cleaning in the room. The continental breakfast served to the room was perhaps not to the same "level" of quality as the rest of the hotel experience. There was some road noise at times, being on the front and potentially due to the single glazing. I'd suggest requesting a room on the back if you are a light sleeper. Overall an enjoyable stay

10

Derek

Mar 6, 2024

·

Stayed 2 nights

Lovely little boutique hotel Room design and decor of very high standard. Few freebies in fridge. Continental breakfast is Ok

10

Gordon

Aug 16, 2024

·

Stayed 1 night

A fantastic small hotel. Made very welcome on arrival and stored suitcases as we were early. When we returned, the suitcases had been put in our room. The room was lovely and of a very high standard. There was complimentary drinks and snacks and breakfast served in the room in the morning. Would definitely be our number one choice in Southampton.

10

John

Aug 30, 2025

·

Stayed 1 night

Gorgeous room in a quiet walkable spot near restaurants. The room exceeded expectations- just beautiful! We enjoyed the breakfast. The staff was lovely. Our best stay in the UK! Highly recommended.

10

Brian

Sep 27, 2024

·

Stayed 1 night

Everything from Welcoming Staff to room size and decor was excellent. Recommendation for dining was spot on. The room served breakfast was very nice the pastries were terrific. If we ever have the need to be in Southampton again it would be our residence of choice!

10

Carmela

Sep 26, 2025

·

Stayed 3 nights

Staff was great, especially Adam who was very helpful. Little extras offered at hotel like in-room complimentary wine, coffee, snacks and morning breakfast. Would highly recommend this property.

10

Susan

Aug 25, 2025

·

Stayed 1 night

Beautiful room! Everything was wonderful. Breakfast delivered to our room at the time we asked. Complimentary mini bar with coffee and snacks as well. Walkable to the town area. Transportation scheduled for us to the port. I would highly recommend this hotel.

10

Beverly

Jul 19, 2025

·

Stayed 2 nights

Although not near the cruise port, it was great for walking and seeing the whole city. Breakfast is served in your room but hotel has bought the property next door for a breakfast area and additional rooms

10

Judith

Sep 23, 2024

·

Stayed 2 nights

Beautiful property. We loved our stay in Southampton. Rooms are well appointed and the bathroom is just beautiful’ Bed was extremely comfortable. The continental breakfast was fantastic. Close to museums and shopping.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $281	21 $233	22	23 $259	24 $239
25 $225	26 $225	27 $226	28 $227	29 $310	30 $249	31 $248

Su	Mo	Tu	We	Th	Fr	Sa
1 $213	2 $223	3 $246	4 $245	5 $246	6 $248	7 $231
8 $222	9 $217	10 $253	11 $249	12 $248	13 $249	14 $346
15 $248	16 $248	17 $248	18 $248	19 $248	20 $244	21 $326
22 $241	23 $236	24 $240	25 $238	26 $238	27 $236	28 $331
29 $236	30 $237

No.4 Carlton

About this property

Location

Room options

Executive Double Room

Superior Double Room

Deluxe Double Room

Guest reviews of No.4 Carlton

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about No.4 Carlton

Prices for upcoming dates