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Location
Zama, a neighborhood in Tulum, is home to Kiki Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Ruinas. Tulum Beach and Playa Paraiso are two other places to visit that come recommended.
Parking
Airport shuttle
Swimming pool
Non-smoking rooms
Safe-deposit box
Bicycle rental
18
Room details
Sleeps 6
861 ft²
18
Room details
Sleeps 4
538 ft²
Based on 1 verified review
AI-generated summary based on recent guest reviews
Kiki Tulum draws consistent praise for its clean, comfortable, well-equipped apartments in a quiet neighborhood, with many families appreciating the spacious layouts and kitchens, and guests finding shops and restaurants within walking distance while beaches require a drive.
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What guests think
Kiki Tulum draws consistent praise for its clean, comfortable, well-equipped apartments in a quiet neighborhood, with many families appreciating the spacious layouts and kitchens, and guests finding shops and restaurants within walking distance while beaches require a drive.
The pool and shared rooftop areas are pleasant, though several reviews note inconsistent pool cleanliness. Service is frequently described as friendly and responsive, yet multiple guests report gaps around late check-ins, limited on-site staff, and slow or unclear communication. Some stays mention maintenance quirks such as small hot-water capacity, occasional AC restarts, humidity, and pests. Overall, expect a comfortable, self-catering base in a quiet area rather than a full-service resort.
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AI-generated summary based on recent guest reviews
Facilities
Guests frequently use the pools and shared rooftop areas, with several praising them as quiet and enjoyable. However, multiple reviews report the main pool needs more frequent cleaning and does not always match photos.
Related guest reviews
Perla
2 Jun 2025
·
Stayed 3 nights
Jose
7 Jun 2025
·
Stayed 5 nights
Annemarie van den
7 Nov 2023
·
Stayed 4 nights
rose
15 Feb 2025
·
Stayed 14 nights
Jillian
18 Jan 2024
·
Stayed 10 nights
Nataly
8 May 2023
·
Stayed 1 night
Visti
5 Feb 2026
·
Stayed 6 nights
Nermin
10 Jul 2025
·
Stayed 6 nights
Nikhil
26 Dec 2024
·
Stayed 4 nights
Jazmín Ivett
10 Oct 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the apartments and property as very clean and well kept. Some report lapses, including cockroaches or insects, musty odors from humidity, and occasional missed cleaning of items like the microwave.
Related guest reviews
Addy Eugenia
8 May 2025
·
Stayed 1 night
VICTOR HUGO CHAVEZ
13 Jul 2025
·
Stayed 7 nights
Benzion
10 Apr 2025
·
Stayed 1 night
Jeanette
30 Jun 2024
·
Stayed 4 nights
Jillian J
5 Jan 2025
·
Miranda
27 Jun 2025
·
Stayed 5 nights
Catherine
1 Aug 2023
·
Stayed 1 night
Justin
21 Mar 2025
·
Stayed 6 nights
MaryAnn
29 Aug 2024
·
Stayed 3 nights
Jazmín Ivett
10 Oct 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Rooms
Apartments are spacious and comfortable with modern decor, big beds, and well-equipped kitchens suitable for families. A few guests mention maintenance quirks like limited hot-water capacity, occasional AC restarts, and humidity.
Related guest reviews
Perla
2 Jun 2025
·
Stayed 3 nights
Kevin
26 Jan 2024
·
Stayed 6 nights
Jose
7 Jun 2025
·
Stayed 5 nights
VICTOR HUGO CHAVEZ
13 Jul 2025
·
Stayed 7 nights
rose
15 Feb 2025
·
Stayed 14 nights
Richard
21 Jul 2025
·
Stayed 7 nights
Martimiano
19 Jul 2023
·
Stayed 4 nights
Ricardo
31 Jul 2023
·
Stayed 2 nights
Lisa
27 Apr 2025
·
Stayed 6 nights
Nikhil
26 Dec 2024
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Service
Hosts and staff, including Edgar and Olivier, are often praised for being responsive and helpful. Still, recurring complaints cite delayed or unattended check-ins, limited front-desk presence, and communication gaps.
Related guest reviews
Perla
2 Jun 2025
·
Stayed 3 nights
Addy Eugenia
8 May 2025
·
Stayed 1 night
Karen
10 Feb 2023
·
Stayed 12 nights
Hitesh
12 Feb 2025
·
Stayed 2 nights
Hymanot
23 Mar 2023
·
Stayed 4 nights
Nataly
8 May 2023
·
Stayed 1 night
Leila
27 Dec 2024
·
Stayed 2 nights
Lisa
27 Apr 2025
·
Stayed 6 nights
Nikhil
26 Dec 2024
·
Stayed 4 nights
Jazmín Ivett
10 Oct 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Location
Quiet, safe neighborhood with groceries, cafes, and restaurants within walking distance and easy access to Tulum town; beaches typically require a drive.
Related guest reviews
Addy Eugenia
8 May 2025
·
Stayed 1 night
rose
15 Feb 2025
·
Stayed 14 nights
Takeshia LaShawn
27 Nov 2024
·
Stayed 4 nights
Richard
21 Jul 2025
·
Stayed 7 nights
Susanna
24 Dec 2023
·
Stayed 6 nights
Justin
21 Mar 2025
·
Stayed 6 nights
Leila
27 Dec 2024
·
Stayed 2 nights
Nermin
10 Jul 2025
·
Stayed 6 nights
Caren M
21 Oct 2024
·
Stayed 3 nights
Nikhil
26 Dec 2024
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
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AI-generated summary based on recent guest reviews
Seren Ella
13 Jun 2026
·
Stayed 13 nights
Jillian
6 Apr 2026
·
Stayed 7 nights
Gabriela
15 Jan 2026
·
Stayed 5 nights
alberto
2 Jan 2026
·
Stayed 9 nights
Richard
21 Jul 2025
·
Stayed 7 nights
Check-in
Check-out
From 15:00 to 23:30
Before 12:00
Yes, free parking is available on-site.
No pets are allowed, but service animals are permitted and exempt from fees.
Check-in starts at 15:00 and check-out ends at 12:00. Early check-in and late check-out may be available upon request.
Yes, airport shuttle services are available, but pricing details are not provided.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
The hotel is located in the Zama neighborhood of Tulum, close to Tulum Mayan Ruins and Tulum National Park. It is also near Tulum Beach and Playa Paraiso.
Yes, the property features an outdoor swimming pool, including a rooftop pool. The pool is seasonal and operational hours are not specified.
Yes, children are welcome at the property.
Free cribs are available on request, but details about extra beds are not provided.
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Airport shuttle
Swimming pool
Non-smoking rooms
Safe-deposit box
Bicycle rental
Activities
Swimming pool
Garden
Pool outdoor
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Airport shuttle
Free parking
Parking Onsite
Services
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
General
Non-smoking rooms
Massage
Family room
Beach Sun Loungers
Internet
Free wi-fi