From
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Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Business amenities
Featured amenities include express check-in and a 24-hour front desk. Free self parking is available onsite.
Dining
At Hotel Vista Laguna Bacalar, enjoy a satisfying meal at the restaurant.
Rooms
Stay in one of 16 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms with showers are provided.
Location
With a stay at Hotel Vista Laguna Bacalar in Bacalar, you'll be on a lake, just steps from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park. This hotel is 5 mi (8 km) from Cenote Cocalitos.
What's nearby
Lake Bacalar(0.1 Miles)
Polytechnic University of Bacalar(1.4 Miles)
Laguna Bacalar Ecological Park(1.6 Miles)
Ecopark Bacalar(1.6 Miles)
Zócalo(2.2 Miles)
Fort of San Felipe(2.2 Miles)
Municipal Spa of Bacalar(2.5 Miles)
Cenote Negro(3 Miles)
Cenote Cocalitos(5 Miles)
Cenote Azul(5.2 Miles)
Cenote Esmeralda(5.8 Miles)
Los Rápidos de Bacalar(28.4 Miles)
Chetumal, Quintana Roo (CTM-Chetumal Intl.)(25.2 Miles)
Corozal (CZH)(33.7 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tour desk
Lake Bacalar (0.1 Miles)
Polytechnic University of Bacalar (1.4 Miles)
Laguna Bacalar Ecological Park (1.6 Miles)
Ecopark Bacalar (1.6 Miles)
Zócalo (2.2 Miles)
Fort of San Felipe (2.2 Miles)
1
Room details
Sleeps 4
7
Room details
Sleeps 4
237 ft²
8
Room details
Sleeps 6
527 ft²
1
Room details
Sleeps 2
7
Room details
Sleeps 4
452 ft²
1
Room details
Sleeps 4
4
Room details
Sleeps 6
452 ft²
10
Room details
Sleeps 2
237 ft²
Based on 78 verified reviews
AI-generated summary based on recent guest reviews
At Hotel Vista Laguna Bacalar, guests love the waterfront setting with beautiful lagoon views, terraces and direct access, but repeated comments cite maintenance lapses, spotty Wi-Fi, occasional cold water and other functional issues that impact comfort.
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What guests think
At Hotel Vista Laguna Bacalar, guests love the waterfront setting with beautiful lagoon views, terraces and direct access, but repeated comments cite maintenance lapses, spotty Wi-Fi, occasional cold water and other functional issues that impact comfort.
Service is frequently described as friendly, with occasional complaints about curt reception and tour follow-through. Room experiences vary in size and comfort; some enjoy balconies and views, while others report noise and that not all rooms face the lagoon. It sits a short drive from town and is easier with a car, and breakfast feedback ranges from excellent and cooked to order to limited or small portions. Overall, expect a simple stay where the setting shines but reliability can fluctuate.
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AI-generated summary based on recent guest reviews
Facilities
Direct lagoon access with terraces/pier and a pool are highlights, though some guests found the pool or lagoon access area poorly maintained. Parking is limited (often on the street), and a bus stop is mentioned out front.
Related guest reviews
Gaston
28 Jan 2022
·
Stayed 2 nights
RICARDO
17 Oct 2024
·
Stayed 1 night
Sabrina
31 Jul 2025
·
Stayed 3 nights
Carlos II Luna
6 Sept 2022
·
Stayed 2 nights
Jenna
23 Jan 2022
·
Stayed 4 nights
Mellissa
26 Dec 2021
·
Stayed 2 nights
Floriane
28 Dec 2025
·
Stayed 2 nights
ivan
29 Jun 2022
·
Stayed 4 nights
Aida
25 Mar 2023
·
Stayed 1 night
irina
14 Jan 2022
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several note clean rooms, while recurring reports cite pests, unpleasant bathroom smells, leaks, and worn fixtures. Housekeeping can miss basics like towels.
Related guest reviews
Zamantha
6 May 2025
·
Stayed 3 nights
Joanna
15 Jan 2025
·
Stayed 1 night
Gaston
28 Jan 2022
·
Stayed 2 nights
Cintia
9 Apr 2024
·
Stayed 4 nights
Sabrina
31 Jul 2025
·
Stayed 3 nights
Carlos Hernandez
28 Dec 2021
·
Stayed 2 nights
Jose Carlos
26 Feb 2023
·
Stayed 2 nights
Jenna
23 Jan 2022
·
Stayed 4 nights
Fernanda
20 Sept 2024
·
Stayed 2 nights
Aida
25 Mar 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Room sizes range from spacious to small, and comfort is mixed (some find beds or pillows uncomfortable). Not all rooms face the lagoon, noise from outside or neighbors is reported, and Wi-Fi is temperamental or mainly available near the lobby.
Related guest reviews
mike
11 Jan 2023
·
Stayed 19,367 nights
Yosselin
21 Sept 2024
·
Stayed 1 night
Joanna
15 Jan 2025
·
Stayed 1 night
P
23 Nov 2022
·
Stayed 1 night
Sabrina
31 Jul 2025
·
Stayed 3 nights
Carlos II Luna
6 Sept 2022
·
Stayed 2 nights
ma de los angeles lopez
25 Jul 2022
·
Stayed 1 night
Jenna
23 Jan 2022
·
Stayed 4 nights
irina
14 Jan 2022
·
Stayed 2 nights
Mario
15 Jan 2022
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as kind and helpful. There are occasional complaints about curt reception, limited English, and tour or breakfast service inconsistencies.
Related guest reviews
Zamantha
6 May 2025
·
Stayed 3 nights
Erick
29 Nov 2023
·
Stayed 1 night
Cintia
9 Apr 2024
·
Stayed 4 nights
Sabrina
31 Jul 2025
·
Stayed 3 nights
Jenna
23 Jan 2022
·
Stayed 4 nights
Mellissa
26 Dec 2021
·
Stayed 2 nights
Gabriel
23 Apr 2023
·
Stayed 4 nights
ROBERTO
15 Feb 2022
·
Stayed 1 night
jesse
18 Jan 2025
·
Stayed 1 night
Mario
15 Jan 2022
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Lakeside setting with direct water access and scenic views. It is a short drive from town, easier with a car, and a bus stop is mentioned out front.
Related guest reviews
Laborie
27 Feb 2022
·
Stayed 2 nights
P
23 Nov 2022
·
Stayed 1 night
Cristhel
22 Mar 2022
·
Stayed 2 nights
Sabrina
31 Jul 2025
·
Stayed 3 nights
Jenna
23 Jan 2022
·
Stayed 4 nights
Mellissa
26 Dec 2021
·
Stayed 2 nights
Gabriel
23 Apr 2023
·
Stayed 4 nights
ivan
29 Jun 2022
·
Stayed 4 nights
Daniel
19 Mar 2024
·
Stayed 1 night
irina
14 Jan 2022
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
On-site dining centers on breakfast; reports range from excellent and cooked to order to limited or small portions. Some guests mention that only breakfast is available.
Related guest reviews
Cintia
9 Apr 2024
·
Stayed 4 nights
Jose Carlos
26 Feb 2023
·
Stayed 2 nights
Jenna
23 Jan 2022
·
Stayed 4 nights
Gabriel
22 Sept 2025
·
Stayed 1 night
Carmen
22 Apr 2022
·
Stayed 3 nights
Daniel A
11 Dec 2024
·
Stayed 1 night
ROBERTO
15 Feb 2022
·
Stayed 1 night
Edgar
15 Feb 2025
·
Stayed 3 nights
irina
14 Jan 2022
·
Stayed 2 nights
Mario
15 Jan 2022
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Fabiola
27 Jun 2025
·
Stayed 2 nights
carlos
17 Apr 2025
·
Stayed 1 night
Jose Carlos
26 Feb 2023
·
Stayed 2 nights
mike
11 Jan 2023
·
Stayed 19,367 nights
Jenna
23 Jan 2022
·
Stayed 4 nights
Yes, free self-parking is available on-site.
Yes, breakfast is available, and guests can enjoy it in the room. Specific details about the type and cost of breakfast are not provided.
Yes, pets are allowed with a fee of MXN 200 per pet, per night. Service animals are exempt from this fee.
Check-in is at 15:00, and check-out is at 12:30. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
The hotel is located on a lake, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park, approximately 0.5 km from Lake Bacalar and 5 mi (8 km) from Cenote Cocalitos.
Yes, the hotel features an outdoor swimming pool. The operational hours and seasonal availability are not specified.
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tour desk
Activities
Swimming pool
Private beach
Garden
Beach (nearby)
Pool outdoor
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Picnic area/Tables
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Services
Tour desk
Housekeeping
Safe-deposit box
Express check-in/check-out
24-Hour Front Desk
Concierge Services