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Hotel Vista Laguna Bacalar - Image 1
Hotel Vista Laguna Bacalar - Room
Hotel Vista Laguna Bacalar - Room
Hotel Vista Laguna Bacalar - View from room
Hotel Vista Laguna Bacalar - Reception

Hotel Vista Laguna Bacalar


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

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Property description

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Vista Laguna Bacalar, guests love the waterfront setting with beautiful lagoon views, terraces and direct access, but repeated comments cite maintenance lapses, spotty Wi-Fi, occasional cold water and other functional issues that impact comfort.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Lakeside

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10

Fabiola

EXP-logo

27 Jun 2025

·

Stayed 2 nights

WiFi lagging. No hot water. No TV service. Not of high importance: water sipped through the glass door at inclement weather/high rain downpour.
WiFi lagging. No hot water. No TV service. Not of high importance: water sipped through the glass door at inclement weather/high rain downpour.

6

carlos

EXP-logo

17 Apr 2025

·

Stayed 1 night

It is ok for thr cost
It is ok for thr cost

8

Jose Carlos

EXP-logo

26 Feb 2023

·

Stayed 2 nights

It is a good place for the price needs a little bit of maintenance and cleaning on the outside but rooms are nice and clean. Great service at the cafeteria
It is a good place for the price needs a little bit of maintenance and cleaning on the outside but rooms are nice and clean. Great service at the cafeteria

8

mike

EXP-logo

11 Jan 2023

·

Stayed 19,367 nights

Great hotel on the lake. Very clean and comfortable with great patios facing the lake. Only real issue was the Wi-Fi which was temperamental at best. A refrigerator in the room would be an added bonus.
Great hotel on the lake. Very clean and comfortable with great patios facing the lake. Only real issue was the Wi-Fi which was temperamental at best. A refrigerator in the room would be an added bonus.

8

Jenna

HCM-logo

23 Jan 2022

·

Stayed 4 nights

Overall this was a good price for what you get! The hotel was a 7 minute drive outside of town. I would not recommend staying here without a vehicle although there was a bus stop right out front (not sure about the bus schedule though). The hotel was right on the lake and the pool/area was very beautiful! The staff were kind and friendly although they spoke no English they used Google translate to communicate with us the best that we could. The wifi is not in your room so you have to go to the lobby and it can be spotty when multiple people were using it. The breakfast was spectacular! We had coffee, eggs with tomato and onions in it and also tortillas! You can choose to add meat if you like and there is also fruit. You can also pay $15 pesos per bottle of water. The bed and sheets were not the most comfortable. The sheets I found to be scratchy although my sister did not mind them. All of the rooms have a nice balcony view no matter which room you get! The toilet always smelt kind of bad so we had to keep the bathroom door closed. Overall the stay here was satisfactory.
Overall this was a good price for what you get! The hotel was a 7 minute drive outside of town. I would not recommend staying here without a vehicle although there was a bus stop right out front (not sure about the bus schedule though). The hotel was right on the lake and the pool/area was very beautiful! The staff were kind and friendly although they spoke no English they used Google translate to communicate with us the best that we could. The wifi is not in your room so you have to go to the lobby and it can be spotty when multiple people were using it. The breakfast was spectacular! We had coffee, eggs with tomato and onions in it and also tortillas! You can choose to add meat if you like and there is also fruit. You can also pay $15 pesos per bottle of water. The bed and sheets were not the most comfortable. The sheets I found to be scratchy although my sister did not mind them. All of the rooms have a nice balcony view no matter which room you get! The toilet always smelt kind of bad so we had to keep the bathroom door closed. Overall the stay here was satisfactory.

Carretera Federal Bacalar-Xtomoc Reg. 14 Mza 84 Lote 47, Bacalar, Quintana Roo, Mexico

Location

When you stay at Hotel Vista Laguna Bacalar in Bacalar, you'll be on a lake, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 5 mi (8 km) from Cenote Cocalitos.

Lake Bacalar(0.3 Miles)

Polytechnic University of Bacalar(1.4 Miles)

Laguna Bacalar Ecological Park(1.6 Miles)

Ecopark Bacalar(1.6 Miles)

Zócalo(2.2 Miles)

Fort of San Felipe(2.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:30


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.


Yes, breakfast is available, and guests can enjoy it in the room. Specific details about the type and cost of breakfast are not provided.


Yes, pets are allowed with a fee of MXN 200 per pet, per night. Service animals are exempt from this fee.


Check-in is at 15:00, and check-out is at 12:30. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.


The hotel is located on a lake, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park, approximately 0.5 km from Lake Bacalar and 5 mi (8 km) from Cenote Cocalitos.


Yes, the hotel features an outdoor swimming pool. The operational hours and seasonal availability are not specified.


Children are allowed at the property, and the minimum age for children to stay for free is not specified.


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