Name: Canopy by Hilton Cancun La Isla
Address: Boulevard Kukulcan S N Km 12 5, La Isla, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 8.63

Guest reviews

8.6

Fabulous

Based on 617 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Canopy by Hilton Cancun La Isla earns praise for its walkable, mall-side location and standout rooftop pool and bar with lagoon views, while repeated notes highlight that it is not beachfront and the beach requires a short walk.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Qing

14 Mar 2026

·

Stayed 3 nights

The hotel is in good location, the room is clean and comfortable, the staff are very friendly and nice, the WiFi is high speed.but there is one thing isn't good,the smoke detector was suddenly made so loud after midnight to woke us up, the repairman helped us to resolve the problem,but we need to take a long time to asleep again.

10

Haiqing

27 Feb 2026

·

Stayed 1 night

clean room

6

M Farooq

18 Feb 2026

·

Stayed 7 nights

Basic. needs modernisation

10

jorge

30 Jan 2026

·

Stayed 1 night

👍

10

Ankitha

26 Jan 2026

·

Stayed 1 night

It was okay, a tad expensive though

Boulevard Kukulcan S N Km 12 5, La Isla, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

With a stay at Canopy by Hilton Cancun La Isla in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and a 3-minute drive from Aquaworld. This luxury hotel is 2.8 mi (4.5 km) from Iberostar Cancun Golf Course and 3.8 mi (6.2 km) from El Rey Ruins.

El Sol de Cancun(0.1 Miles)

La Isla Shopping Mall(0.1 Miles)

Isla Dorada(0.2 Miles)

Nichupté Lagoon(0.2 Miles)

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(0.3 Miles)

Yamil Lu'um Archaeological Zone(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, valet parking is available for free, and self-parking is available for a fee of USD 8 per day.

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately USD 31 per person.

Yes, pets are allowed with a fee of USD 75 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers features such as elevators, wheelchair-accessible facilities, Braille signage, and well-lit paths to the entrance. The registration desk and public washrooms are also wheelchair accessible.

The property is located in Cancun's Zona Hotelera, just steps from La Isla Shopping Mall and a 3-minute drive from Aquaworld. It is approximately 2.8 miles from Iberostar Cancun Golf Course and 3.8 miles from El Rey Ruins.

Yes, there is an outdoor pool available, with access from 7:00 AM to 11:00 PM.

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

The property offers cribs and rollaway beds, but availability and any associated costs may vary. Advance request or confirmation is required for these amenities.

Canopy by Hilton Cancun La Isla

Amenities

Property description

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