Name: Aptel East
Address: 169-171 Commercial Road, Whitechapel, London, England, United Kingdom, London, England, GB
Price range: $96–$327 per night
Rating: 8.6

What guests think

Across the reviews, Aptel East is praised for very clean, modern rooms and friendly, helpful staff, with many guests finding the building secure and the location convenient for buses and nearby tube stations to reach central sights quickly.

Rooms are generally quiet and comfortable, with useful touches like kitchenettes and fridges. Several note drawbacks: a few reports of weak or noisy ventilation, inconsistent AC or heating, and occasional TV reception issues. The surrounding area divides opinion, with some finding it run down or unsafe at night, while others like the local vibe and nearby amenities. Overall, it suits budget-conscious visitors seeking a simple, comfortable base for exploring London.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Building security is consistently praised. Some in-room systems drew complaints, including intermittent AC/heating, noisy ventilation, poor TV reception, and a broken terrace door in one case.

Related guest reviews

8

Claude

Sep 25, 2025

·

Stayed 5 nights

The overall stay was good; the television reception needs improving - channels were scrambling all the time. The location was greet; near 3 major tubes that connected to all major lines; bus transportation was right out the door and the area was hospitable and inviting. Close to a variety of eating establishment, and the neighborhood was walkable.

8

Michael

Jun 22, 2025

·

Stayed 3 nights

Modern building, well appointed room, friendly and efficient service from front desk. Convenient to a bus stop. Only downside was AC didn't work consistently, and there was a very hot day.

8

Catalina

Aug 1, 2024

·

Stayed 3 nights

Good hotel, staff very friendly and helpful. The ventilation in the room cannot be turned off and is a little noisy.

8

Victoria

Mar 7, 2024

·

Stayed 2 nights

Heating not working on the day u arrived but a good portable heater was provided. Good service

10

Thomas

Jun 12, 2024

·

Stayed 5 nights

Stay was amazing. Bus station across the street. Easy access. Owner was great. Extremely nice and accommodating. Safe and secure. Room was clean.

4

Bethany

Jul 4, 2024

·

Stayed 3 nights

Not in the best area and it’s a bit of a hike to the nearest tube stations, but the building itself is very secure. There is AC, however the one in our room (on the top floor) was barely blowing and the temperature hovered around 75 Fahrenheit during our entire stay. The doorman was friendly but when I asked if he could fix the AC in our room (there was an issue with the screen which I thought was causing the low air problem) he said “sure” and walked out of our room to get a part, then just never came back to fix it? For the price there are better areas to stay in.

10

Rhona

Mar 24, 2023

·

Stayed 1 night

Amazing staff and a safe and secure and quiet hotel.

6

Katrina

May 23, 2024

·

Stayed 1 night

Clean and simple nice place to stay. Though I booked a room with access to ground floor terrace, the door was broken and I wasn’t provided a key. Very nice staff

10

David

May 2, 2023

·

Stayed 1 night

Very clean and well appointed property, reasonable sized rooms, and attentive staff. Self-catering, so don't expect full hotel service. There will be people who are put off by the area. I know the East End so I wasn't, and I appreciate the easy connections to the City and elsewhere. I you want to stay in a glamorous part of London, this isn't for you, but as a convenient and pleasant place to stay at a reasonable price, this fits the bill.

10

Samuel

Jun 19, 2024

·

Stayed 2 nights

The apartment was perfect for us and the shower is amazing! Very clean and spacious as pictured, and the building was very secure. Staff were so welcoming and friendly — always checking that everything was okay and someone was always around. Underground, overground, and DLR were all within a 10 minute walk as well - which we loved. Excellent value for money.

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Cleanliness

Reviews repeatedly highlight very clean rooms and well-maintained spaces.

Related guest reviews

8

Roy

Nov 27, 2025

·

Stayed 1 night

Clean room, soundproof and very quiet , comfortable bed

10

Tia

Jul 24, 2024

·

Stayed 1 night

Staff are extremely polite, easy check in, my room was very clean and modern. It was a lovely stay even though I was only there for a night! Their Expedia messages were not working so I ended up ringing them for the check in link and they picked up straight away to help. The area isn’t the best but not terrible. It was a 10 min walk to the nearest tube station with easy access to bus stops as well. Thank you for having me :)

10

EmadEddin

Mar 28, 2025

·

Stayed 7 nights

The staff were wonderful—very friendly and helpful. The room was exceptionally clean, and the entire place was quiet and well-maintained. The surrounding area is filled with restaurants and supermarkets, and public transportation (buses and trains) is just a short walk away. For Muslim travelers, there's a large and beautiful mosque only five minutes away on foot.

10

Daniel

Oct 16, 2023

·

Stayed 2 nights

Clean room with a good size that had everything we needed for our weekend stay, all for a fair price.

10

Claude

Oct 16, 2025

·

Stayed 4 nights

Very clean

10

Aleksandra

Mar 31, 2025

·

Stayed 2 nights

Hotel is not in the cleanest area, but it has its vibe and I actually liked that. There is shop nearby, a lot of restaurants and places where you can eat nice breakfast. Easy to get with metro or bus. Check in was very easy, reception is 24/7 available, towels in the room, we had a really nice view from top floor, with really nice vibe. Fridge is in the room, shower, toilet. Pillows could be a little bit bigger. Personel is really helpful and friendly. Most important, everything was clean, 10/10!

10

Erica

Jul 13, 2025

·

Stayed 1 night

Very clean and comfortable stay with kind and accommodating staff. Thank you for a great experience!

10

Kristi

Aug 2, 2025

·

Stayed 5 nights

Clean, well located and comfortable apartment. Great food options nearby!

10

Derrie

Sep 28, 2025

·

Stayed 2 nights

I always look for good reviews before booking and Aptel East lived up to its well deserved high score. Lovely staff at reception. Beautifully presented and clean room and en-suite with toiletries and nice towels. Whitechapel station and bus stops close by. We were attending a conference at St Mary's so it was ideal for us. This is a multi-cultural area and it was nice NOT to be faced with the usual chains of retailers. Would definitely return and highly recommend to others.

10

Simon

Jun 27, 2024

·

Stayed 1 night

Affordable aparthotel within 20 mins walk of the city and close to lots of good stuff in east London. The room was spotless and felt relatively new. The staff were friendly and helpful. The shower wasn't amazing but it was hot. All in all, can't complain

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, quiet and comfortable, often with kitchenettes and fridges, and several are spacious. A few issues reported with weak AC and a basic or uncomfortable sofa bed.

Related guest reviews

8

Roy

Nov 27, 2025

·

Stayed 1 night

Clean room, soundproof and very quiet , comfortable bed

10

Gareth

Sep 4, 2023

·

Stayed 3 nights

Spacious well equipped and clean room with nice toiletries. Small kitchenette with fridge, sink, kettle, toaster. Good location. Staff on reception super friendly and helpful. Nothing was too much trouble

8

Michael

Jun 22, 2025

·

Stayed 3 nights

Modern building, well appointed room, friendly and efficient service from front desk. Convenient to a bus stop. Only downside was AC didn't work consistently, and there was a very hot day.

8

Catalina

Aug 1, 2024

·

Stayed 3 nights

Good hotel, staff very friendly and helpful. The ventilation in the room cannot be turned off and is a little noisy.

10

Daniel

Oct 16, 2023

·

Stayed 2 nights

Clean room with a good size that had everything we needed for our weekend stay, all for a fair price.

10

ANTONIO

Sep 24, 2024

·

Stayed 1 night

Friendly staff, nice cosy room

4

HENRY

May 19, 2023

·

Stayed 1 night

Bad area to stay at, not worth the difference in price for a more central location, friendly customer service, the check in screens they have dont add any value or speed to the process and they should have someone there, we waited on the street for someone to come an open the door, it's clean, very basic bed and poor quality of the sofa bed

10

Lucy

Apr 7, 2025

·

Stayed 2 nights

Affordable apartment about ten minutes from Aldgate East and Whitechapel tube stations. Family room had two double beds rather than a sofa bed which we greatly appreciated :)

4

Bethany

Jul 4, 2024

·

Stayed 3 nights

Not in the best area and it’s a bit of a hike to the nearest tube stations, but the building itself is very secure. There is AC, however the one in our room (on the top floor) was barely blowing and the temperature hovered around 75 Fahrenheit during our entire stay. The doorman was friendly but when I asked if he could fix the AC in our room (there was an issue with the screen which I thought was causing the low air problem) he said “sure” and walked out of our room to get a part, then just never came back to fix it? For the price there are better areas to stay in.

10

Kristi

Aug 2, 2025

·

Stayed 5 nights

Clean, well located and comfortable apartment. Great food options nearby!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming and helpful, with easy check-in and responsive support. A few guests noted hiccups with the self check-in/door access or an unfulfilled fix request.

Related guest reviews

10

Tia

Jul 24, 2024

·

Stayed 1 night

Staff are extremely polite, easy check in, my room was very clean and modern. It was a lovely stay even though I was only there for a night! Their Expedia messages were not working so I ended up ringing them for the check in link and they picked up straight away to help. The area isn’t the best but not terrible. It was a 10 min walk to the nearest tube station with easy access to bus stops as well. Thank you for having me :)

10

Alanah

Mar 6, 2025

·

Stayed 2 nights

A lovely stay in a quiet property. Good location, friendly staff and well equipped.

10

Larysa

Mar 25, 2025

·

Stayed 2 nights

Very nice friendly and helpful staff.

4

HENRY

May 19, 2023

·

Stayed 1 night

Bad area to stay at, not worth the difference in price for a more central location, friendly customer service, the check in screens they have dont add any value or speed to the process and they should have someone there, we waited on the street for someone to come an open the door, it's clean, very basic bed and poor quality of the sofa bed

10

Victoria

Oct 2, 2024

·

Stayed 4 nights

Great property and staff lovely! Would thoroughly recommend

10

Tara

Jul 20, 2024

·

Stayed 3 nights

Great staff, more than willing to help! Room was nice and spacious! Well located for heading into the city centre too as there are multiple tube stations nearby

4

Bethany

Jul 4, 2024

·

Stayed 3 nights

Not in the best area and it’s a bit of a hike to the nearest tube stations, but the building itself is very secure. There is AC, however the one in our room (on the top floor) was barely blowing and the temperature hovered around 75 Fahrenheit during our entire stay. The doorman was friendly but when I asked if he could fix the AC in our room (there was an issue with the screen which I thought was causing the low air problem) he said “sure” and walked out of our room to get a part, then just never came back to fix it? For the price there are better areas to stay in.

8

Kirk

Mar 24, 2024

·

Stayed 4 nights

Outstanding service. Felt private and secluded in the middle of the city. Wonderful shower.

10

Derrie

Sep 28, 2025

·

Stayed 2 nights

I always look for good reviews before booking and Aptel East lived up to its well deserved high score. Lovely staff at reception. Beautifully presented and clean room and en-suite with toiletries and nice towels. Whitechapel station and bus stops close by. We were attending a conference at St Mary's so it was ideal for us. This is a multi-cultural area and it was nice NOT to be faced with the usual chains of retailers. Would definitely return and highly recommend to others.

10

Victoria

Sep 11, 2024

·

Stayed 2 nights

Fab central apartment. Great service as always. Regularly stay here because it’s so well run.

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AI-generated summary based on recent guest reviews

Location

Convenient for buses and multiple tube stations, with quick access to the City, Shoreditch, Tower Hill and Canary Wharf. Several guests disliked the immediate area, citing a run-down feel and safety concerns after dark, while others enjoyed the local vibe.

Related guest reviews

8

Claude

Sep 25, 2025

·

Stayed 5 nights

The overall stay was good; the television reception needs improving - channels were scrambling all the time. The location was greet; near 3 major tubes that connected to all major lines; bus transportation was right out the door and the area was hospitable and inviting. Close to a variety of eating establishment, and the neighborhood was walkable.

8

Mark

Mar 20, 2025

·

Stayed 1 night

Nice basic apartment. Modern and clean. Not the best surrounding area but the apartment was great

10

tony

Jul 14, 2024

·

Stayed 1 night

Close to Tower Hill but not a area that I would stay in again but the hotel was great

2

SANDRA

Aug 27, 2024

·

Stayed 1 night

The hotel was clean and well maintained. Staff were very helpful. The area that the hotel was in was a getto looking area and the warned us not to go out at night because there had been stabbings in the area. This area was unsafe. With that in mind we did not feel safe or comfortable being out after dark and we felt confined to our room until the next day.

10

Deborah

May 15, 2024

·

Stayed 2 nights

Very comfortable and excellent value for money. Good location and access to transport

8

Matthias

May 29, 2024

·

Stayed 3 nights

The Hotel was fine, but there were many strange people in this area. It was kind of scary.

10

Carlos

Aug 12, 2025

·

Stayed 4 nights

Wonderful stay - would stay here again as it is close to transport links and near the City and Canary Wharf! Thanks to the staff for a great stay

10

Sankara Srinivasan

Jun 21, 2024

·

Stayed 3 nights

Nice property to stay in London within zone 1&2 . Has good connections , walkable to couple of tube stations . Definitely an alternate option to the costlier hotels in these zones

10

Simon

Jun 27, 2024

·

Stayed 1 night

Affordable aparthotel within 20 mins walk of the city and close to lots of good stuff in east London. The room was spotless and felt relatively new. The staff were friendly and helpful. The shower wasn't amazing but it was hot. All in all, can't complain

10

Samuel

Jun 19, 2024

·

Stayed 2 nights

The apartment was perfect for us and the shower is amazing! Very clean and spacious as pictured, and the building was very secure. Staff were so welcoming and friendly — always checking that everything was okay and someone was always around. Underground, overground, and DLR were all within a 10 minute walk as well - which we loved. Excellent value for money.

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AI-generated summary based on recent guest reviews

Dining

Little on-site dining information; one guest reported a poor breakfast experience. The setup is largely self-catering, with nearby eateries noted.

Related guest reviews

8

Claude

Sep 25, 2025

·

Stayed 5 nights

The overall stay was good; the television reception needs improving - channels were scrambling all the time. The location was greet; near 3 major tubes that connected to all major lines; bus transportation was right out the door and the area was hospitable and inviting. Close to a variety of eating establishment, and the neighborhood was walkable.

10

Gareth

Sep 4, 2023

·

Stayed 3 nights

Spacious well equipped and clean room with nice toiletries. Small kitchenette with fridge, sink, kettle, toaster. Good location. Staff on reception super friendly and helpful. Nothing was too much trouble

10

EmadEddin

Mar 28, 2025

·

Stayed 7 nights

The staff were wonderful—very friendly and helpful. The room was exceptionally clean, and the entire place was quiet and well-maintained. The surrounding area is filled with restaurants and supermarkets, and public transportation (buses and trains) is just a short walk away. For Muslim travelers, there's a large and beautiful mosque only five minutes away on foot.

10

Aleksandra

Mar 31, 2025

·

Stayed 2 nights

Hotel is not in the cleanest area, but it has its vibe and I actually liked that. There is shop nearby, a lot of restaurants and places where you can eat nice breakfast. Easy to get with metro or bus. Check in was very easy, reception is 24/7 available, towels in the room, we had a really nice view from top floor, with really nice vibe. Fridge is in the room, shower, toilet. Pillows could be a little bit bigger. Personel is really helpful and friendly. Most important, everything was clean, 10/10!

8

Tasnim

Mar 21, 2025

·

Stayed 1 night

Excellent condition, nothing to compare about the room. Did not like the breakfast as the lady working at the cafe did not tell me I can get hot breakfast. Instead I ended up with a cold sandwich. Plus Hotels.com charged me for two breakfasts while the hotel only has given me one coupon. So don’t purchase the breakfast 👍

10

Kristi

Aug 2, 2025

·

Stayed 5 nights

Clean, well located and comfortable apartment. Great food options nearby!

10

David

May 2, 2023

·

Stayed 1 night

Very clean and well appointed property, reasonable sized rooms, and attentive staff. Self-catering, so don't expect full hotel service. There will be people who are put off by the area. I know the East End so I wasn't, and I appreciate the easy connections to the City and elsewhere. I you want to stay in a glamorous part of London, this isn't for you, but as a convenient and pleasant place to stay at a reasonable price, this fits the bill.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$102
February	$110
March	$120
April	$139
May	$156
June	$195
July	$194
August	$136
September	$169
October	$148
November	$194
December	$207

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $109	7 $96	8 $211	9 $302	10 $224	11 $169	12 $272
13 $106	14 $161	15 $327	16 $275	17 $242	18 $153	19 $225
20 $102	21 $164	22 $235	23 $272	24 $185	25 $181	26 $277
27 $100	28 $132	29 $225	30 $207

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $204	3 $289
4 $112	5 $138	6 $232	7 $233	8 $155	9 $181	10 $233
11 $172	12 $139	13 $211	14 $211	15 $140	16 $181	17 $211
18 $129	19 $127	20 $174	21 $159	22 $134	23 $164	24 $190
25 $116	26 $154	27 $180	28 $136	29 $119	30 $150	31 $125

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Monthly average prices

About this property

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What guests think

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