Courtyard by Marriott Fort Lauderdale Downtown

Good

Our stay was absolutely perfect! From checking in, the valet to the delicious food.

Great choice for a hotel. Parking garage attached to the hotel. Well maintained and good layout. Great rooftop pool. Several restaurants within walking distance including two breakfast places and a good restaurant inside the hotel. A full five stars in my book especially for the price.

I stayed at the property from Friday 4/17 to Sunday 4/19 and the staff and property were great. Monique assisted me the last time I stayed on site and she was there this last stay. She is very friendly, professional and helpful. I also was assisted by Rome during my stay, he as well was very professional and friendly. Each of them made any questions I had answered with great service. However, due to the horrendous service from the valet company, I will not stay at this property again. At first paying a fee for valet per day seemed like an amazing deal however, the valet workers are extremely rude and disrespectful. During my two night stay, I was made to wait almost 30min for valet to take my car then, was told that oh I should have just let my key card unattended in my car during a high traffic time. Then I went to retrieve my car the next morning and the valet handed me my key card and made me go retrieve my car myself from valet. The last night I came back to the hotel to have valet empty from other cars and three valet workers. Two of them were just on their phone and one just stared. When I drove up they all looked over and then looked away. There was zero acknowledgement. I then exited my vehicle and approached the booth. Still no acknowledgement just the third guy staring at me. I handed him my key card and went up. My car sat there for over 25min and other cars ended up coming and they treated them and took their cars. I have never experienced such poor service.

Great location. Love the valet option.