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Based on 581 verified reviews
AI-generated summary based on recent guest reviews
At Naala Tulum, travellers praise the stylish boho design, convenient location near shops and restaurants, and the rooftop pools with views, while noting mixed breakfast, occasional maintenance and hot water issues, soft mattresses, and some noise from construction or nightlife.
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Anita
11 Mar 2026
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Stayed 4 nights
Samuel
1 Mar 2026
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Stayed 1 night
Giany
9 Feb 2026
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Stayed 1 night
Anya
5 Feb 2026
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Stayed 1 night
Donna
22 Jan 2026
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Stayed 2 nights
With a stay at Naala Tulum in Tulum (Zama), you'll be a 2-minute drive from Tulum National Park and 5 minutes from Tulum Mayan Ruins. This hotel is 2.7 mi (4.3 km) from Tulum Beach and 2.8 mi (4.6 km) from Playa Paraiso.
More location infoSelf parking is available on-site for a fee of USD 10 per day. Please note that parking is limited and a reservation may be required.
No pets and no service animals are allowed at this property.
Check-in is from 15:00, and check-out is until 12:00. Early check-in or late check-out may be available upon request, but additional charges may apply.
A roundtrip airport shuttle is available for a surcharge of USD 120 per vehicle (one-way, maximum occupancy 6). Guests can arrange the transfer upon request.
The hotel is located in Tulum (Zama), just 0.1 km from Jaguar Park and within a 5-minute drive of Tulum National Park and Gran Cenote. It is approximately 2.5 miles from Tulum Mayan Ruins and 11 miles from Xel-Há Park.
Yes, the hotel features an outdoor swimming pool, including a rooftop pool. The outdoor pool is seasonal, and guests can enjoy the pool during operational hours.
Instant AI responses are based on hotel information