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Naala Tulum


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room Service

  • Tour Desk

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Property description

Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Naala Tulum, travellers praise the stylish boho design, convenient location near shops and restaurants, and the rooftop pools with views, while noting mixed breakfast, occasional maintenance and hot water issues, soft mattresses, and some noise from construction or nightlife.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Convenient

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2

Anita

IAN-logo

11 Mar 2026

·

Stayed 4 nights

Worst stay. Beds felt like a water bed. Hotel also doesn’t respond to emails if you have enquiries
Worst stay. Beds felt like a water bed. Hotel also doesn’t respond to emails if you have enquiries

8

Samuel

IAN-logo

1 Mar 2026

·

Stayed 1 night

Location
Location

10

Giany

IAN-logo

9 Feb 2026

·

Stayed 1 night

Room tidy and very clean with a fridge, hotel is on one the main avenue and still very quiet, we were ln the ground floor. Roof top is very nice with 2 pools, 1 bar which happen to be the breakfast area. The breakfast was ok. We would have appreciated
Room tidy and very clean with a fridge, hotel is on one the main avenue and still very quiet, we were ln the ground floor. Roof top is very nice with 2 pools, 1 bar which happen to be the breakfast area. The breakfast was ok. We would have appreciated

10

Anya

IAN-logo

5 Feb 2026

·

Stayed 1 night

Beautiful hotel !super affordable!
Beautiful hotel !super affordable!

10

Donna

IAN-logo

22 Jan 2026

·

Stayed 2 nights

Great location. Very clean. Excellent value.
Great location. Very clean. Excellent value.

Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, Zama, Tulum, Tulum, Quintana Roo, Mexico

Location

With a stay at Naala Tulum in Tulum (Zama), you'll be a 2-minute drive from Tulum National Park and 5 minutes from Tulum Mayan Ruins. This hotel is 2.7 mi (4.3 km) from Tulum Beach and 2.8 mi (4.6 km) from Playa Paraiso.

Hunab Lifestyle Center(0.2 Miles)

Jaguar Park(0.2 Miles)

Dos Aguas Park(1.1 Miles)

Acceso al Parque Jaguar(1.4 Miles)

Tulum National Park(1.4 Miles)

Jaguar Viewpoint Tulum(1.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of USD 10 per day. Please note that parking is limited and a reservation may be required.


No pets and no service animals are allowed at this property.


Check-in is from 15:00, and check-out is until 12:00. Early check-in or late check-out may be available upon request, but additional charges may apply.

A roundtrip airport shuttle is available for a surcharge of USD 120 per vehicle (one-way, maximum occupancy 6). Guests can arrange the transfer upon request.


The hotel is located in Tulum (Zama), just 0.1 km from Jaguar Park and within a 5-minute drive of Tulum National Park and Gran Cenote. It is approximately 2.5 miles from Tulum Mayan Ruins and 11 miles from Xel-Há Park.


Yes, the hotel features an outdoor swimming pool, including a rooftop pool. The outdoor pool is seasonal, and guests can enjoy the pool during operational hours.


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