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Aktun Bacalar

From

$90

/ night

Aktun Bacalar - Image 1

Aktun Bacalar - Room

Aktun Bacalar - Room

Aktun Bacalar - Pool

Aktun Bacalar - Bathroom

Select dates to see prices and availability

From

$90

/ night

About this property

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a television in a common area.

Swimming pool
Non-Smoking Rooms
Family Room
Safe-Deposit Box
Garden
Pool Outdoor

Location

Calle 28 entre avenida 5 y 7 Sin numero, Mario Villanueva Madrid, Bacalar, Quintana Roo, Mexico

Lake Bacalar (0.2 miles)

Laguna Bacalar Ecological Park (0.2 miles)

Fort of San Felipe (0.3 miles)

Zócalo (0.4 miles)

Ecopark Bacalar (0.4 miles)

Municipal Spa of Bacalar (0.8 miles)

More location info

Room options

26

Superior Studio Suite

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

Balcony or Patio

Air Conditioning

Heated Floor

Wi-Fi (Free)

6

Junior Double Room

Room details

1 King Bed

or

1 Sofa Bed

Sleeps 3

Balcony or Patio

Air Conditioning

Heated Floor

Wi-Fi (Free)

8

Junior Double Or Twin Room

Room details

2 Queen Beds

Sleeps 4

Balcony or Patio

Air Conditioning

Heated Floor

Wi-Fi (Free)

Guest reviews of Aktun Bacalar

9.1

Superb

Based on 83 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews of Aktun Bacalar, guests praise friendly, helpful staff, spacious comfortable rooms, and a central location that’s easy for walking to restaurants and the lagoon, with a calm atmosphere enhanced by a pool and garden.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across many reviews of Aktun Bacalar, guests praise friendly, helpful staff, spacious comfortable rooms, and a central location that’s easy for walking to restaurants and the lagoon, with a calm atmosphere enhanced by a pool and garden.

Cleanliness and modern, well-kept spaces are repeatedly highlighted. Downsides mentioned by multiple guests include intermittent hot water or low pressure and patchy Wi-Fi; a few also found the bedding light. Overall, it suits travelers seeking an easy in-town base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

A pool, garden, and outdoor patio areas contribute to a relaxed atmosphere, and several guests note the property feels new and well maintained.

Related guest reviews

10

julie

Feb 15, 2024

·

Stayed 5 nights

Très bel hôtel, propre et accueillant. Le jardin permet de se prélasser après une journée au soleil. Le seul point négatif est que le voisin de l’immeuble possède ses chiens qui jappent énormément le soir tombé jusque tard dans la nuit.

Très bel hôtel, propre et accueillant. Le jardin permet de se prélasser après une journée au soleil. Le seul point négatif est que le voisin de l’immeuble possède ses chiens qui jappent énormément le soir tombé jusque tard dans la nuit.

10

Maximo

Jun 15, 2025

·

Stayed 1 night

La propiedad es increible, la extension, las habitaciones, las áreas de reposo, su restaurante! La arquitectura y la vista desde cualquier rincón a la laguna

La propiedad es increible, la extension, las habitaciones, las áreas de reposo, su restaurante! La arquitectura y la vista desde cualquier rincón a la laguna

10

Adrian

Jun 19, 2024

·

Stayed 7 nights

New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.

New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.

10

MAYRA

Jan 2, 2026

·

Stayed 1 night

personal amable, limpieza impecable, habitaciones muy lindas, áreas comunes limpias y con buen estilo, cerca del centro de Bacalar

personal amable, limpieza impecable, habitaciones muy lindas, áreas comunes limpias y con buen estilo, cerca del centro de Bacalar

6

Rocio

Jul 30, 2024

·

Stayed 1 night

The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.

The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.

10

Alejandro

Feb 14, 2025

·

Stayed 3 nights

Las habitaciones son bonitas y espaciosas, con un aroma agradable y buena decoración. El tema del estacionamiento no fue inconveniente en temporada baja. Volvería a hospedarme con ellos.

Las habitaciones son bonitas y espaciosas, con un aroma agradable y buena decoración. El tema del estacionamiento no fue inconveniente en temporada baja. Volvería a hospedarme con ellos.

10

Nicholas

Jan 11, 2026

·

Stayed 2 nights

La habitación está muy grande y muy cómoda. Y todo funcional. Jardín y piscina muy bonita. El personal muy amable y definitivamente regresaremos a este alojamiento. Gracias 🙏

La habitación está muy grande y muy cómoda. Y todo funcional. Jardín y piscina muy bonita. El personal muy amable y definitivamente regresaremos a este alojamiento. Gracias 🙏

10

Sheila

Feb 8, 2025

·

Stayed 2 nights

The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants.

The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants.

10

Jessica

Apr 10, 2025

·

Stayed 3 nights

This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.

This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.

10

edgar

Apr 18, 2025

·

Stayed 4 nights

Un lugar Tranquilo , muy buenas infraestructura , atendido por personas muy amables, Bonito Hotel , muy cómoda cama, Todo Bonito

Un lugar Tranquilo , muy buenas infraestructura , atendido por personas muy amables, Bonito Hotel , muy cómoda cama, Todo Bonito

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests describe the hotel and rooms as very clean or impeccable, with good maintenance. A few mentioned issues such as a spider or pool cleanliness.

Related guest reviews

10

julie

Feb 15, 2024

·

Stayed 5 nights

Très bel hôtel, propre et accueillant. Le jardin permet de se prélasser après une journée au soleil. Le seul point négatif est que le voisin de l’immeuble possède ses chiens qui jappent énormément le soir tombé jusque tard dans la nuit.

Très bel hôtel, propre et accueillant. Le jardin permet de se prélasser après une journée au soleil. Le seul point négatif est que le voisin de l’immeuble possède ses chiens qui jappent énormément le soir tombé jusque tard dans la nuit.

10

Mathilde

Jan 23, 2024

·

Stayed 2 nights

Très bel hôtel, très propre, accès rapide à pieds au centre ville et à la lagune

Très bel hôtel, très propre, accès rapide à pieds au centre ville et à la lagune

10

Shari

Feb 21, 2026

·

Stayed 2 nights

The staff were amazing and very helpful!The rooms were lovely and big and clean! Location was great in town as we could walk everywhere! Would definitely stay here again!

The staff were amazing and very helpful!The rooms were lovely and big and clean! Location was great in town as we could walk everywhere! Would definitely stay here again!

10

MAYRA

Jan 2, 2026

·

Stayed 1 night

personal amable, limpieza impecable, habitaciones muy lindas, áreas comunes limpias y con buen estilo, cerca del centro de Bacalar

personal amable, limpieza impecable, habitaciones muy lindas, áreas comunes limpias y con buen estilo, cerca del centro de Bacalar

10

Jorge F Diaz

Nov 15, 2024

·

Stayed 4 nights

El hotel está impecable y muy cómodo. El staff de lo mejor, muy amables y resuelven todo. En verdad un gran hotel. Muy recomendable. Costo beneficio por mucho de los mejores de la zona.

El hotel está impecable y muy cómodo. El staff de lo mejor, muy amables y resuelven todo. En verdad un gran hotel. Muy recomendable. Costo beneficio por mucho de los mejores de la zona.

6

Rocio

Jul 30, 2024

·

Stayed 1 night

The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.

The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.

8

Fernando

Aug 2, 2025

·

Stayed 3 nights

. Buen hotel, limpio y amplias las habitaciones

. Buen hotel, limpio y amplias las habitaciones

10

Jorge F Diaz

Feb 9, 2025

·

Stayed 1 night

El hotel siempre esta impecable. Daniel y todo el staff son siempre muy amables y te ayudan en todo. Por mucho el mejor hotel costo beneficio. La zona no es las mejor, estéticamente hablando, pero definitivamente la mas céntrica, todo te queda cerca. Lastima que no tenia mas noches disponibles si no me hubiera quedado mas tiempo.

El hotel siempre esta impecable. Daniel y todo el staff son siempre muy amables y te ayudan en todo. Por mucho el mejor hotel costo beneficio. La zona no es las mejor, estéticamente hablando, pero definitivamente la mas céntrica, todo te queda cerca. Lastima que no tenia mas noches disponibles si no me hubiera quedado mas tiempo.

2

Rubi

Nov 15, 2025

·

Stayed 2 nights

La señal de internet era muy débil y casi no funcionaba. Además, encontramos una araña grande en la habitación y el agua caliente solo duraba unos tres minutos. En general, fue bastante inconveniente.

La señal de internet era muy débil y casi no funcionaba. Además, encontramos una araña grande en la habitación y el agua caliente solo duraba unos tres minutos. En general, fue bastante inconveniente.

10

LILIANA

Jul 22, 2024

·

Stayed 1 night

The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds!

The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are consistently large and comfortable with modern or simple decor and effective air conditioning; many praise the beds. Some report inconsistent hot water or pressure, occasional Wi-Fi problems, and light bedding.

Related guest reviews

8

Francisco

Sep 29, 2024

·

Stayed 3 nights

Reservamos 3 habitaciones en agosto por 3 noches y en general todo muy bien en este hotel boutique, las habitaciones son enormes y comodas, la atencion del personal fue correcta. Lamentablemente el WiFi no funciona bien y el agua de los baños huele mal. Precio / Calidad muy bien

Reservamos 3 habitaciones en agosto por 3 noches y en general todo muy bien en este hotel boutique, las habitaciones son enormes y comodas, la atencion del personal fue correcta. Lamentablemente el WiFi no funciona bien y el agua de los baños huele mal. Precio / Calidad muy bien

8

Ulises

Feb 27, 2026

·

Stayed 3 nights

Room was big and comfortable, very simple decor but cute. Hotel is in good location, downtown.

Room was big and comfortable, very simple decor but cute. Hotel is in good location, downtown.

10

Gerardo

Oct 15, 2024

·

Stayed 2 nights

Solo falta presión en el agua caliente… sale muy poca, y servicio de jabón en lavamanos y un contacto en el baño para secadora

Solo falta presión en el agua caliente… sale muy poca, y servicio de jabón en lavamanos y un contacto en el baño para secadora

10

Shari

Feb 21, 2026

·

Stayed 2 nights

The staff were amazing and very helpful!The rooms were lovely and big and clean! Location was great in town as we could walk everywhere! Would definitely stay here again!

The staff were amazing and very helpful!The rooms were lovely and big and clean! Location was great in town as we could walk everywhere! Would definitely stay here again!

10

Adrian

Jun 19, 2024

·

Stayed 7 nights

New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.

New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.

10

Nicholas

Jan 11, 2026

·

Stayed 2 nights

La habitación está muy grande y muy cómoda. Y todo funcional. Jardín y piscina muy bonita. El personal muy amable y definitivamente regresaremos a este alojamiento. Gracias 🙏

La habitación está muy grande y muy cómoda. Y todo funcional. Jardín y piscina muy bonita. El personal muy amable y definitivamente regresaremos a este alojamiento. Gracias 🙏

8

Fernando

Aug 2, 2025

·

Stayed 3 nights

. Buen hotel, limpio y amplias las habitaciones

. Buen hotel, limpio y amplias las habitaciones

10

Damaris

Jul 27, 2023

·

Stayed 1 night

We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.

We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.

4

Manuel

Dec 17, 2024

·

Stayed 2 nights

La propiedas es relativamente nueva, limpia y espaciosa. El personal es amable e intenta ser resolutivo. La primer noche tuve inconvenientes con la regadera que no tenía casi agua caliente, la poca que había era sin presión. Apenas al día siguiente a la tarde me cambiaron de habitación con otra regadera, sí funciona pero dura poco tiempo. Muy lindo y bien ubicado, pero es muy incómodo que el agua caliente dure tan poco.

La propiedas es relativamente nueva, limpia y espaciosa. El personal es amable e intenta ser resolutivo. La primer noche tuve inconvenientes con la regadera que no tenía casi agua caliente, la poca que había era sin presión. Apenas al día siguiente a la tarde me cambiaron de habitación con otra regadera, sí funciona pero dura poco tiempo. Muy lindo y bien ubicado, pero es muy incómodo que el agua caliente dure tan poco.

10

Haydee

Jul 17, 2025

·

Stayed 5 nights

The hotel is very nice, and the rooms are very spacious. The beds are very comfortable. The staff is very attentive and extremely kind.

The hotel is very nice, and the rooms are very spacious. The beds are very comfortable. The staff is very attentive and extremely kind.

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AI-generated summary based on recent guest reviews

Service

Reviews repeatedly highlight friendly, helpful staff and accommodating front desk support. Isolated comments mention slow messaging or an extra deposit requirement, but overall sentiment is positive.

Related guest reviews

10

Shari

Feb 21, 2026

·

Stayed 2 nights

The staff were amazing and very helpful!The rooms were lovely and big and clean! Location was great in town as we could walk everywhere! Would definitely stay here again!

The staff were amazing and very helpful!The rooms were lovely and big and clean! Location was great in town as we could walk everywhere! Would definitely stay here again!

8

Andrew

Mar 1, 2026

·

Stayed 3 nights

Staff was helpful with decision on how to get to Tren Maya

Staff was helpful with decision on how to get to Tren Maya

10

MAYRA

Jan 2, 2026

·

Stayed 1 night

personal amable, limpieza impecable, habitaciones muy lindas, áreas comunes limpias y con buen estilo, cerca del centro de Bacalar

personal amable, limpieza impecable, habitaciones muy lindas, áreas comunes limpias y con buen estilo, cerca del centro de Bacalar

10

Jorge F Diaz

Nov 15, 2024

·

Stayed 4 nights

El hotel está impecable y muy cómodo. El staff de lo mejor, muy amables y resuelven todo. En verdad un gran hotel. Muy recomendable. Costo beneficio por mucho de los mejores de la zona.

El hotel está impecable y muy cómodo. El staff de lo mejor, muy amables y resuelven todo. En verdad un gran hotel. Muy recomendable. Costo beneficio por mucho de los mejores de la zona.

8

Rosa Maria

Nov 20, 2024

·

Stayed 2 nights

Cuarto muy amplio Aire acondicionado limpieza excelente y a unas cuadras del centro Personal atento Lo recomiendo

Cuarto muy amplio Aire acondicionado limpieza excelente y a unas cuadras del centro Personal atento Lo recomiendo

10

Nicholas

Jan 11, 2026

·

Stayed 2 nights

La habitación está muy grande y muy cómoda. Y todo funcional. Jardín y piscina muy bonita. El personal muy amable y definitivamente regresaremos a este alojamiento. Gracias 🙏

La habitación está muy grande y muy cómoda. Y todo funcional. Jardín y piscina muy bonita. El personal muy amable y definitivamente regresaremos a este alojamiento. Gracias 🙏

10

Jessica

Apr 10, 2025

·

Stayed 3 nights

This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.

This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.

10

Damaris

Jul 27, 2023

·

Stayed 1 night

We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.

We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.

10

Joshua

Jan 4, 2024

·

This place is awesome and the staff are great.

This place is awesome and the staff are great.

10

Haydee

Jul 17, 2025

·

Stayed 5 nights

The hotel is very nice, and the rooms are very spacious. The beds are very comfortable. The staff is very attentive and extremely kind.

The hotel is very nice, and the rooms are very spacious. The beds are very comfortable. The staff is very attentive and extremely kind.

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AI-generated summary based on recent guest reviews

Location

Central, walkable location close to restaurants, the fort/town square, and access points to the lagoon; many found it easy to get around. A few noted the immediate area looks plain from the outside.

Related guest reviews

10

Mathilde

Jan 23, 2024

·

Stayed 2 nights

Très bel hôtel, très propre, accès rapide à pieds au centre ville et à la lagune

Très bel hôtel, très propre, accès rapide à pieds au centre ville et à la lagune

8

Ulises

Feb 27, 2026

·

Stayed 3 nights

Room was big and comfortable, very simple decor but cute. Hotel is in good location, downtown.

Room was big and comfortable, very simple decor but cute. Hotel is in good location, downtown.

10

Micheline Malena

Feb 19, 2025

·

Stayed 1 night

Segunda vez que nos quedamos aquí y nos encanta. La recámara es muy cómoda, modera pero acogedora. Muy limpio todo. Aparte la ubicación es ideal, caminamos a todos lados. 100% regresaremos y 100% recomendamos!

Segunda vez que nos quedamos aquí y nos encanta. La recámara es muy cómoda, modera pero acogedora. Muy limpio todo. Aparte la ubicación es ideal, caminamos a todos lados. 100% regresaremos y 100% recomendamos!

10

Shari

Feb 21, 2026

·

Stayed 2 nights

The staff were amazing and very helpful!The rooms were lovely and big and clean! Location was great in town as we could walk everywhere! Would definitely stay here again!

The staff were amazing and very helpful!The rooms were lovely and big and clean! Location was great in town as we could walk everywhere! Would definitely stay here again!

10

Maricela

Mar 24, 2025

·

Stayed 4 nights

Our room was very nice. Great size and comfy beds. Great location to restaurants and to the Laguna. Restaurants that I recommend close by is Mr. Tacos and for breakfast I recommend Finisterre. La Playita is also a great please to eat for lunch and dinner. Bacalar is a gorgeous place.

Our room was very nice. Great size and comfy beds. Great location to restaurants and to the Laguna. Restaurants that I recommend close by is Mr. Tacos and for breakfast I recommend Finisterre. La Playita is also a great please to eat for lunch and dinner. Bacalar is a gorgeous place.

10

Adrian

Jun 19, 2024

·

Stayed 7 nights

New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.

New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.

8

Carlos

Mar 9, 2025

·

Stayed 3 nights

Buena ubicación cerca de la laguna y el centro

Buena ubicación cerca de la laguna y el centro

10

James

Jun 11, 2024

·

Stayed 1 night

Great property easy walk to everything

Great property easy walk to everything

10

Jessica

Apr 10, 2025

·

Stayed 3 nights

This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.

This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.

10

Jorge F Diaz

Feb 9, 2025

·

Stayed 1 night

El hotel siempre esta impecable. Daniel y todo el staff son siempre muy amables y te ayudan en todo. Por mucho el mejor hotel costo beneficio. La zona no es las mejor, estéticamente hablando, pero definitivamente la mas céntrica, todo te queda cerca. Lastima que no tenia mas noches disponibles si no me hubiera quedado mas tiempo.

El hotel siempre esta impecable. Daniel y todo el staff son siempre muy amables y te ayudan en todo. Por mucho el mejor hotel costo beneficio. La zona no es las mejor, estéticamente hablando, pero definitivamente la mas céntrica, todo te queda cerca. Lastima que no tenia mas noches disponibles si no me hubiera quedado mas tiempo.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

10

JORGE

Apr 18, 2024

·

Stayed 4 nights

Excelente el lugar y la atención personalizada, Instalaciones nuevas, muy limpio y con buen mantenimiento. Bien ubicado, cerca del centro y buenos restaurantes. El único aspecto que no nos gustó es que aunque pagamos nuestra estancia por adelantado, el reglamento del hotel pide dejar un depósito extra. Como que eso no me había tocado antes

Excelente el lugar y la atención personalizada, Instalaciones nuevas, muy limpio y con buen mantenimiento. Bien ubicado, cerca del centro y buenos restaurantes. El único aspecto que no nos gustó es que aunque pagamos nuestra estancia por adelantado, el reglamento del hotel pide dejar un depósito extra. Como que eso no me había tocado antes

10

Maricela

Mar 24, 2025

·

Stayed 4 nights

Our room was very nice. Great size and comfy beds. Great location to restaurants and to the Laguna. Restaurants that I recommend close by is Mr. Tacos and for breakfast I recommend Finisterre. La Playita is also a great please to eat for lunch and dinner. Bacalar is a gorgeous place.

Our room was very nice. Great size and comfy beds. Great location to restaurants and to the Laguna. Restaurants that I recommend close by is Mr. Tacos and for breakfast I recommend Finisterre. La Playita is also a great please to eat for lunch and dinner. Bacalar is a gorgeous place.

10

John

Mar 5, 2024

·

Stayed 2 nights

Lovely quiet spots, central and close to most restaurants and all

Lovely quiet spots, central and close to most restaurants and all

10

Maximo

Jun 15, 2025

·

Stayed 1 night

La propiedad es increible, la extension, las habitaciones, las áreas de reposo, su restaurante! La arquitectura y la vista desde cualquier rincón a la laguna

La propiedad es increible, la extension, las habitaciones, las áreas de reposo, su restaurante! La arquitectura y la vista desde cualquier rincón a la laguna

10

Sheila

Feb 8, 2025

·

Stayed 2 nights

The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants.

The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants.

10

Jessica

Apr 10, 2025

·

Stayed 3 nights

This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.

This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.

10

Nicole

Mar 30, 2024

·

Stayed 2 nights

From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.

From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.

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AI-generated summary based on recent guest reviews

10

Lucie

May 25, 2026

·

Stayed 3 nights

Hotel is in a fantastic location, walkable, safe, and wonderfully quiet. The staff were very friendly, and the hotel had a warm, homestay atmosphere. Our room was spacious and spotless, and the little pool in the garden made our stay especially enjoyable. We would definitely stay here again. Thank you so much!

Hotel is in a fantastic location, walkable, safe, and wonderfully quiet. The staff were very friendly, and the hotel had a warm, homestay atmosphere. Our room was spacious and spotless, and the little pool in the garden made our stay especially enjoyable. We would definitely stay here again. Thank you so much!

10

Debbie

May 11, 2026

·

Stayed 3 nights

excellent stay

excellent stay

6

nassim

Apr 8, 2026

·

Stayed 4 nights

No breakfast, pool wasn't cleaned and we did not use it. Location is quiet but the water pump can be loud in some rooms.

No breakfast, pool wasn't cleaned and we did not use it. Location is quiet but the water pump can be loud in some rooms.

10

Juan-Carlos

Mar 3, 2026

·

Stayed 2 nights

Fantastic everything

Fantastic everything

8

Andrew

Mar 1, 2026

·

Stayed 3 nights

Staff was helpful with decision on how to get to Tren Maya

Staff was helpful with decision on how to get to Tren Maya

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Aktun Bacalar

What are the check-in and check-out times?

Check-in is from 3:00 PM until 8:00 PM, and check-out is at 12:00 PM. Early check-in may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities.

What is the location of the hotel in relation to key landmarks?

The hotel is located within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park, approximately 0.4 km from both. It is also 0.5 km from the Fort of San Felipe.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal and accessible from 9:00 AM to 9:00 PM.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.

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Instant AI responses are based on hotel information

Prices for upcoming dates

October 2026

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-10-23: 86.62747629966735USD
2026-10-24: 94.92533635845183USD
2026-10-25: 106.30368621349334USD
2026-10-26: 89.05445946044921USD
2026-10-27: 89.05445946044921USD
2026-10-28: 86.43856128826141USD
2026-10-29: 89.05445946044921USD
2026-10-30: 86.37166118831634USD
2026-10-31: 89.16517622013092USD
2026-11-01: 94.81025246143341USD
2026-11-02: 95.00109892692565USD
2026-11-03: 94.81161131629943USD
2026-11-04: 94.92533635845183USD
2026-11-05: 94.92533635845183USD
2026-11-06: 103.38472067489623USD
2026-11-07: 103.38472067489623USD
2026-11-08: 92.20989138450622USD
2026-11-09: 94.92533635845183USD
2026-11-10: 94.81025246143341USD
2026-11-11: 92.20989138450622USD
2026-11-12: 94.92533635845183USD
2026-11-13: 94.92533635845183USD
2026-11-14: 92.20989138450622USD
2026-11-15: 94.92533635845183USD
2026-11-16: 94.92533635845183USD
2026-11-17: 92.20989138450622USD
2026-11-18: 94.92533635845183USD
2026-11-19: 94.92533635845183USD
2026-11-20: 94.92533635845183USD
2026-11-21: 95.00109892692565USD
2026-11-22: 95.00109892692565USD
2026-11-23: 94.92533635845183USD
2026-11-24: 92.20989138450622USD
2026-11-25: 97.8823412870407USD
2026-11-26: 97.80542497386932USD
2026-11-27: 95.31665237483978USD
2026-11-28: 97.80542497386932USD
2026-11-29: 97.80542497386932USD
2026-11-30: 98.01404765396117USD
2026-12-01: 118.4355766424179USD
2026-12-02: 118.20476787910461USD
2026-12-03: 114.70733184165954USD
2026-12-04: 118.05106344661712USD
2026-12-05: 106.43784535617827USD
2026-12-06: 106.43784535617827USD
2026-12-07: 106.43784535617827USD
2026-12-08: 106.43784535617827USD
2026-12-09: 106.43784535617827USD
2026-12-10: 106.88623327693938USD
2026-12-11: 106.52608545989989USD
2026-12-12: 106.52608545989989USD
2026-12-13: 106.43784535617827USD
2026-12-14: 106.52608545989989USD
2026-12-15: 106.43784535617827USD
2026-12-16: 106.52608545989989USD
2026-12-17: 106.43784535617827USD
2026-12-18: 106.52608545989989USD
2026-12-19: 103.38472067489623USD
2026-12-20: 106.88623327693938USD
2026-12-21: 106.43784535617827USD
2026-12-22: 112.19018566932678USD
2026-12-23: 109.114293759346USD