Kempinski Hotel Cancún
Property description
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Superb
Based on 609 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Kempinski Hotel Cancun earns strong praise for exceptional, attentive service, consistent cleanliness, and a prime beachfront location with beautiful ocean views, offering a quiet, relaxing atmosphere for guests seeking comfort over crowds and easy access to nearby dining and shopping.
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ADRIANA
6 days ago
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Stayed 1 night
Lorena
22 Mar 2026
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Stayed 4 nights
Jerie
22 Mar 2026
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Stayed 5 nights
Jack
5 Mar 2026
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Stayed 4 nights
Simge
25 Feb 2026
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Stayed 2 nights
Location
Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.
More location infoFAQs
Limited on-site parking is available at the property, and valet parking services are also offered.
Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee of approximately USD 48.50 for adults and children.
Pets are not allowed at the property, but service animals are exempt from this policy.
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Airport shuttle services are available for a fee of USD 200 per vehicle for a roundtrip, accommodating up to 7 passengers. Guests must contact the property 48 hours prior to arrival to arrange the transfer.
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the property prior to arrival.
The property is situated in Cancun's Zona Hotelera, within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. It is approximately 1.3 miles from La Isla Shopping Mall and 2 miles from Iberostar Cancun Golf Course.
Yes, the property features 2 outdoor swimming pools, including an outdoor heated pool. The pools are available for guests to enjoy throughout their stay.
Children 17 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. The property also offers family-friendly amenities.
The property offers rollaway beds for a fee of USD 50.00 per night, subject to availability. Advance requests for rollaway beds are recommended to ensure accommodation.
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