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Kempinski Hotel Cancun

US$334
/ night

Avg. for October

Kempinski Hotel Cancun - Image 1
Kempinski Hotel Cancun - Room
Kempinski Hotel Cancun - Room
Kempinski Hotel Cancun - View from room
Kempinski Hotel Cancun - Reception

Prices for Kempinski Hotel Cancun

Select dates to see prices and availability

US$334
/ night

Avg. for October

Monthly average prices

Nightly prices at Kempinski Hotel Cancun average US$244 in the cheapest month (September) and US$398 in the most expensive month (December), based on the last 12 months.

Average nightly price at Kempinski Hotel Cancun by month, last 12 months (USD)
MonthAverage price
JanuaryUS$378
FebruaryUS$381
MarchUS$380
AprilUS$350
MayUS$310
JuneUS$292
JulyUS$293
AugustUS$265
SeptemberUS$244
OctoberUS$334
NovemberUS$370
DecemberUS$398

Most expensive: December (~US$398)

Cheapest: September (~US$244)

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and an outdoor tennis court. Additional amenit...
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  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room service

  • Valet parking

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Location

Retorno del Rey, 36, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Ballenas Beach (0.1 Miles)

Nichupté Lagoon (0.2 Miles)

Luxury Avenue Shopping Mall (0.6 Miles)

Kukulcan Plaza Shopping Mall (0.6 Miles)

Aquaworld (0.9 Miles)

Marlin Beach (0.9 Miles)


Room options

Panoramic Suite

Room details

1 Extra-Large Double Bed

Sleeps 3

882 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Suite (Seafront)

Room details

1 Extra-Large Double Bed

Sleeps 3

882 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Club Double Room (Seafront)

Room details

2 Double Beds

Sleeps 3

441 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Club Double Room (Seaside)

Room details

2 Double Beds

Sleeps 3

441 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Club Suite (Seaside)

Room details

1 Extra-Large Double Bed

Sleeps 3

883 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Suite (The Saasil)

Room details

3× Extra-Large Double Beds

Sleeps 6

1905 ft²

Balcony or Terrace
Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)
Private Pool

Deluxe Room, 1 King Bed (Seaside)

Room details

1 Extra-Large Double Bed

Sleeps 2

441 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Suite (Seaside)

Room details

1 Extra-Large Double Bed

Sleeps 3

882 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Deluxe Double Room (Seafront)

Room details

2 Double Beds

Sleeps 3

441 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Deluxe Double Room (Seaside)

Room details

2 Double Beds

Sleeps 3

441 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Club Room, 1 King Bed (Seaside)

Room details

1 Extra-Large Double Bed

Sleeps 2

441 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Club Suite (Seafront)

Room details

1 Extra-Large Double Bed

Sleeps 3

883 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Club Room, 1 King Bed (Club Seafront)

Room details

1 Extra-Large Double Bed

Sleeps 2

441 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Deluxe Room, 1 King Bed (Seafront)

Room details

1 Extra-Large Double Bed

Sleeps 2

441 ft²

Balcony or Terrace
Air Conditioning
Heating
Wi-Fi (Free)

Presidential Suite

Room details

1 Extra-Large Double Bed

Sleeps 2

2464 ft²

Balcony or Terrace
Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)
Outdoor Private Spa Tub
Private Spa Tub

Guest reviews of Kempinski Hotel Cancun

What guests think

AI-generated summary based on recent guest reviews

Kempinski Hotel Cancun earns strong praise for exceptional, attentive service, consistent cleanliness, and a prime beachfront location with beautiful ocean views, offering a quiet, relaxing atmosphere for guests seeking comfort over crowds and easy access to nearby dining and shopping.

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Facilities

Good

Cleanliness

Clean

Location

Beachfront

Dining

Tasty

Was this helpful?

10

luis

TCY-logo

14 Jun 2026

·

Stayed 7 nights

The resort is very clean The staff is excellent The food is very good. A little outdated, but the place is kept impeccable.
The resort is very clean The staff is excellent The food is very good. A little outdated, but the place is kept impeccable.

10

Homan

TCY-logo

12 Jun 2026

·

Stayed 4 nights

Loved our upgraded suite it had 180 views of the ocean
Loved our upgraded suite it had 180 views of the ocean

4

Andreea I

TCY-logo

10 Jun 2026

·

Stayed 1 night

The hotel seems to have a lot of fame, but it is certainly not worth the exorbitant price per night. The room itself was clean and the staff was extra helpful and kind. The downside, though, is that the pools are very "exposed" to the sun and the shade is almost non-existent. There are umbrellas but they are not too helpful. The beach has some beautiful private areas and we thought we could use them but the staff explained that there was an additional $300 per day for use of two chairs in the shade. That, on top of the $435 per night charge, and the $60 per night resort charge. This place does not feel like a resort at all. It feels like a very bare, very pricey place that no one goes to. I think there were maybe 20 guests total when we went. The pools - which are free- are not "wow" - they are your basic 3-star hotel pools you can find anywhere in and outside of Mexico. For this price I was expecting a much more luxurious experience. Overpriced and not worth it.
The hotel seems to have a lot of fame, but it is certainly not worth the exorbitant price per night. The room itself was clean and the staff was extra helpful and kind. The downside, though, is that the pools are very "exposed" to the sun and the shade is almost non-existent. There are umbrellas but they are not too helpful. The beach has some beautiful private areas and we thought we could use them but the staff explained that there was an additional $300 per day for use of two chairs in the shade. That, on top of the $435 per night charge, and the $60 per night resort charge. This place does not feel like a resort at all. It feels like a very bare, very pricey place that no one goes to. I think there were maybe 20 guests total when we went. The pools - which are free- are not "wow" - they are your basic 3-star hotel pools you can find anywhere in and outside of Mexico. For this price I was expecting a much more luxurious experience. Overpriced and not worth it.

10

David

IAN-logo

8 Jun 2026

·

Stayed 1 night

Pool service was excellent. Attentive and fast. Restaurants were good and food came out quickly, we did walk across the street to Porfirios as well so nice to have options close to property also.
Pool service was excellent. Attentive and fast. Restaurants were good and food came out quickly, we did walk across the street to Porfirios as well so nice to have options close to property also.

10

Kritika

EXP-logo

29 May 2026

·

Stayed 3 nights

Overall, my stay at the Kempinski was exceptional. The service, ambiance, and attention to detail truly stood out. The only minor drawback was the pillows, which could have been more comfortable. However, the hotel did offer alternative pillows upon request, so it wasn’t a major issue. I would still highly recommend this hotel for its outstanding quality and experience.
Overall, my stay at the Kempinski was exceptional. The service, ambiance, and attention to detail truly stood out. The only minor drawback was the pillows, which could have been more comfortable. However, the hotel did offer alternative pillows upon request, so it wasn’t a major issue. I would still highly recommend this hotel for its outstanding quality and experience.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Kempinski Hotel Cancun

Is parking available at the property?

Limited on-site parking is available at the property, and valet parking services are also offered.


What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee of approximately USD 48.50 for adults and children.


Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.


What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.


Are airport shuttle services available?

Airport shuttle services are available for a fee of USD 200 per vehicle for a roundtrip, accommodating up to 7 passengers. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the property prior to arrival.


Where is the property located in relation to key landmarks?

The property is situated in Cancun's Zona Hotelera, within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. It is approximately 1.3 miles from La Isla Shopping Mall and 2 miles from Iberostar Cancun Golf Course.


Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools, including an outdoor heated pool. The pools are available for guests to enjoy throughout their stay.


What are the hotel's policies for guests staying with children?

Children 17 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. The property also offers family-friendly amenities.


What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 50.00 per night, subject to availability. Advance requests for rollaway beds are recommended to ensure accommodation.


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Prices for upcoming dates

October 2026
November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.



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