DownTown Tulum Hotel
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About this property
Restaurant
Non-smoking rooms
Elevator/Lift
Housekeeping
Safe-deposit box
Mini bar
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Property policies
Check-in
Check-out
From 15:00 to 23:00
Before 12:00
FAQs about DownTown Tulum Hotel
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately MXN 150 to 300 for adults and children.
Does the property allow pets?
Pets are allowed with a fee of MXN 435 per pet, per night. Service animals are exempt from this fee.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Airport shuttle services are not specified, but transfers from the ferry terminal are available for a surcharge. Guests must contact the property with arrival details prior to travel.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including elevators and step-free entrances. However, specific details on accessible rooms and facilities are not provided.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Tulum, within a 5-minute drive of Tulum Mayan Ruins and Tulum National Park. It is approximately 3.6 miles from Tulum Beach and 10.6 miles from Xel-Há Park.
Does the property have a swimming pool?
Yes, the property features 2 outdoor swimming pools. Pool access is available from 8:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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