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Good
Based on 188 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across the reviews for Chi Ibal Hu Cancun, many guests report serious cleanliness issues, insects, odors, and facilities problems like power or water outages and nonworking hot water or AC, while a smaller number praise helpful staff and low prices.
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Louisa
16 Feb 2026
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Stayed 2 nights
Pamela
5 Feb 2026
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Stayed 1 night
Jesus Jorge
30 Sept 2025
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Stayed 2 nights
Jesus Jorge
30 Sept 2025
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Stayed 1 night
Hortencia
18 Aug 2025
·
Stayed 1 night
Location
With a stay at Hotel Chi Ibal Hu Cancun in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Cancun Mall and Ultramar Ferry Puerto Juárez. This hotel is 9.1 mi (14.6 km) from La Isla Shopping Mall and 10.7 mi (17.3 km) from North Beach.
Mercado 28(0.7 Miles)
Mercado 23(0.7 Miles)
Las Palapas Park(0.8 Miles)
Benito Juarez Municipal Building(0.9 Miles)
Plaza 28(1 Miles)
PlayCity Casino(1.1 Miles)
FAQs
Parking is available at the property. Specific details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) and costs are not specified.
The standard check-in time is 15:00, and check-out time is 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Airport shuttle services are available, but specific pricing and service hours are not detailed. Guests can arrange the transfer by contacting the property directly.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about registration desk accessibility and pool access features are not provided.
The property is located in Downtown Cancun, within a 5-minute drive of Cancun Mall and Ultramar Ferry Puerto Juárez. It is approximately 9.1 miles (14.6 km) from La Isla Shopping Mall and 10.7 miles (17.3 km) from North Beach. Nearby attractions include Mercado 28 and Las Palapas Park, both within 1.2 km.
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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