18th FL Stylish CozySuites w/ roof pool, gym #1

Staff was great, and they helped when needed.

Loved the view, the spacious room and most of all the cleanliness.

Arrived to the unit at 4 pm to find someone in the room. It scared me, it was the cleaning girl. She seemed irritated and didn’t say a word. Looked like a big mess when I walked in. It was after 4:30 before she left and we were able to begin our stay. After all of the endless messages and information and rules I really thought it would be a great stay. But the unit not being ready at 4pm was really unacceptable. A friend and I stayed here and had a busy schedule. We were welcomed by roaches in the closet and bathroom. I sent the management texts and pictures but got no response. There was only a tiny bit of hand soap in the bathroom dispenser and 1 roll of tp, with 2 women. The extra bedding for pullout bed was in the closet and had hairs on it so didn’t feel comfortable using it, was pretty grossed out the whole time but all the hotels were full felt stuck with what we had. I wouldn’t recommend staying here unfortunately. Location was good and everything seemed great until arrival and it was just not a great experience.

One of the better stays I’ve had with Vrbo in a while. Plenty of room, good communication, good location, nice view.