Motel 6 Indianapolis IN

Checking in was fine, did the normal things checked in under my name gave the desk person my Drivers license, got it back got the key cards and stayed in a room. Light switches were painted over, and the plug by the bed didn’t work unless the light was on. Used the sink and the whole faucet was loose. Worse of all after finally falling asleep, around 4:30AM someone is trying to enter my room. Desk worker said this room was supposed to be empty, I said obviously not I got key cards and I checked in yesterday. He asked for my name and I said don’t worry I’ll be out soon no longer feeling safe. After packing and heading to the desk no one was there I waited 5-10min knocking on the window. And as people started walking around I no longer felt secure and slid the key cards under the glass window ant the desk and left. Now the property Manager is saying I never checked in and nothing they can do about it inferring that I’m lying. I don’t care if it’s not a full refund, I’m complaining because someone messed up and they are trying to cover it up. I already sent the complaint to motel 6 who sent me to the property and they had me go through Hotel.com. And it’s still not solved. This is ridiculous!

While the hotel was clean, the room we were in the hot water was luke warm at best, the television in our room was small, the reception on several channels was poor. On hotels.com, it said they has a balcony or patio. The patio leading to the pool has been closed since Covid. The sliding door to it was disabled. Someone in the hotel smoked pot as the hall to my room, smelled of the skunk smell of smoked marijuana both friday and saturday. Indiana prohibits any smoking but nothing was done to stop whoever was smoking dope.

The staff was friendly

They have bugs but the rooms are large even though they are bare, look and feel empty

I’ve stayed at decent-ish Motel 6s before, but this was not it. I would not stay here again. There is a faux cop car out front (should have been the first red flag) & the lobby reeked of weed. The woman at the desk when we checked in wasn’t very welcoming. Upon entering the room my husband was going to have with one or two of our kids, we were just excited to put down our food & luggage. There was no phone, no chair for the desk & no trash cans. We made due. The look of the room was totally underwhelming. The walls were dirty & the bathroom had a makeover that I could’ve done. Once my daughter & I were done eating, we gathered our things & went to our room. 1st of all, it smelled like an ashtray when we entered. I spotted a cockroach on the wall, there was a dirty washcloth hanging on the shower rod, balls of hair on the bathroom floor & the hot water didn’t work in the sink. The peephole was broken, so there was stuff shoved in it & the safety latch was barely hanging on. The ONLY reason I’m leaving 2 stars vs 1, is that when I went back up to the front desk, there was a man behind there at that point & he put us in a different room. I would have left if I hadn’t been so exhausted to figure out the refund policy since I didn’t book directly through the motel.