Is parking available at the property?

Parking is available on-site and includes valet parking for a fee of USD 50 per night, which provides in/out privileges.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

The standard check-in time is 4:00 PM and check-out time is 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Downtown San Antonio, just steps from the River Walk and San Antonio River, and is 0.6 mi from Henry B. González Convention Center and 0.4 mi from Market Square.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Element by Marriott San Antonio Riverwalk Hotel

Average nightly price at Element by Marriott San Antonio Riverwalk by month, last 12 months (USD)
Month	Average price
January	US$142
February	US$194
March	US$197
April	US$181
May	US$168
June	US$192
July	US$161
August	US$135
September	US$165
October	US$171
November	US$146
December	US$194

What guests think

Element San Antonio Riverwalk earns praise for its central River Walk location, clean and modern rooms—many with kitchenettes—and generally friendly service, plus a well‑liked complimentary breakfast and a popular rooftop bar with city views.

Common frustrations include construction and street noise, thin windows, and elevator or HVAC noise—especially for suites near the lifts. Parking is a frequent pain point, with costly or slow valet service and limited on-site options, though some guests use nearby garages. Housekeeping is mostly solid but can be inconsistent, and occasional maintenance or cleanliness misses are reported. Expect a convenient, modern stay with great breakfast and views if you can tolerate urban noise and parking trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular facilities include the 1Watson rooftop bar and a well-equipped gym, but there is no pool. Elevators and parking draw complaints—valet can be expensive or slow and many guests opt for nearby garages instead.

Related guest reviews

10

Fanta

13 Apr 2025

·

Stayed 2 nights

Everything was perfect. My only complaint was the the valet service. We had to wait almost a hour to get our vehicle.

2

Tyler

19 May 2025

·

Stayed 1 night

Our experience at Element was terrible. The third party company that they use for valet (PMC) is the worst valet we have ever dealt with. Not only was their service terrible and slow, they managed to extensively damage our vehicle. After speaking with April, the supervisor, she submitted a claim but this company is already trying to wipe their hands clean and not claim responsibility. I do not understand how Element trusts this third party company with all of their customers vehicles. This is basically the only option for parking because Element does not have its own parking. We made Element aware of the situation but they will not be offering any sort of compensation and will most likely push the blame on PMC, the company they CHOSE for valet. What a nightmare. Beware when staying here and trusting PMC with your vehicle. We only stayed here ONE night and they managed to damage our car. We will be pursuing a claim with PMC/Element and exercise all legal rights and options to have this reconciled.

8

Francis

24 Jun 2024

·

Stayed 2 nights

They have a major elevator problem here. I spent 3 days here and each day I had 10-20 min waits for an elevator that serves 10-12 floors. I realized they only had one working which was strange. Otherwise great hotel and location

8

Rabin

7 Jul 2025

·

Stayed 1 night

Very nice room and close to everything in the area. Careful using valet parking. It took almost an hour to get the car from the time we notified the staff.

8

Vanessa

1 Sept 2024

·

Stayed 4 nights

Fair choice for the price , be prepared to pay 30$ a night in the parking garage next to or any around or 45$ valet service , bathrooms could use a cleaning , staff is friendly , decent room no pool or laundry room

10

Keith

27 Oct 2025

·

Stayed 2 nights

Fantastic friendly, helpful, clean well appointed hotel, great facilities and a central location. Brilliant rooftop bar/restaurant too.

10

Russell

22 Aug 2024

·

Stayed 3 nights

The bed was the best. And the drinks as well as rooftop restaurant were icing on the cake. Very helpful folks at the front desk and the breakfast was top notch. Exercise room was clean and well provisioned with multiple bikes, ellipticals, and treadmills as well as two benches and free weights. A pleasant oasis less than a blockbaway from the Riverwalk and next to a great little park.

6

Heather

12 Jun 2025

·

Stayed 4 nights

When we had issues the hotel never answered the phone. I even tried to go through expedia for support. Expedia was great but they couldn’t get them to take a call either. No pool which was on us. We should have looked at that but still. No pool. Texas is extremely hot. We asked staff where to find local amenities and they were unable to help us at all. End of the day i would not stay here again nor would i recommend this hotel. We should have booked the embassy suites instead.

4

Tiffani

11 Aug 2025

·

Stayed 2 nights

Hotel is in need of serious improvements. The elevators took a really long time and eere overcrowded. Soap dispensers were out. Hallway carpets were dirty and had stains everywhere. The breakfast was a disappointment. And the service was notvery good. This is not a 4 star hotel. Closer to a 2 or 3 star at best.

10

Ottis

23 Jun 2025

·

Stayed 1 night

Was able to check in early! Staff was very nice. Valet parking was over the top on service. Shaquille did a great job explaining the valet process. Rooftop bar was great as well.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight clean rooms and public areas. A few report issues such as stained carpets, empty dispensers, or occasional bugs, and housekeeping frequency can be inconsistent.

Related guest reviews

10

tomas

30 Nov 2025

·

Stayed 2 nights

Yes room was really clean and everyone working there was really courteous

8

RICARDO Alfonso

19 Dec 2024

·

Stayed 1 night

Good Hotel but housekeeping should do a better job the shower has hairs from the last guest room 1025

6

ayman

29 May 2025

·

Stayed 4 nights

There’s a big construction right next to the hotel which woke us up several times in the morning. Hotel carpet is old with some stains in some areas. Room service is done every other day and when the lady came to our room I told her we’re leaving in an hour, she said she can’t. So, we did not have a room service in our 4 nights stay. For parking use the tower public parking one block behind the hotel for $10 all day instead of $50 hotel parking. All staff were friendly and courteous. Breakfast was good and varied. Hotel location is very good too.

10

Curtis

31 Aug 2025

·

Stayed 2 nights

Very clean and staff was nice.

10

Stacie

14 Jul 2025

·

Stayed 4 nights

Staff was friendly, breakfast was amazing! They have ice (the good ice) and water available on your floor. Fruit infused water and coffee in the lobby. Hotel was squeaky clean and awesome location.

10

Natalia

26 Nov 2025

·

Stayed 2 nights

The room was spotless and great location!!

6

Edgar

22 Jun 2025

·

Stayed 1 night

The hotel was all nice breakfast too but there some roaches found in our rooms

8

John

22 Mar 2025

·

Stayed 1 night

Michell at checkin was super friendly and inviting. Beds were very comfortable. Next door construction will definitely wake you up if you’re a late riser. Substantial drop of blood on the wall by the tv. Very noticeable. Shower heads need to be demineralized, however the shower is very spacious. Breakfast was horrendous, never had expectations to begin with. All this to say no one perfect, but they do well in the important areas like staff, location and price point.

2

jezreel

15 Oct 2025

·

Stayed 4 nights

bug in the shower, stuck on elevator, shower soap broke off, only received house keeping one out of five days.

4

Tiffani

11 Aug 2025

·

Stayed 2 nights

Hotel is in need of serious improvements. The elevators took a really long time and eere overcrowded. Soap dispensers were out. Hallway carpets were dirty and had stains everywhere. The breakfast was a disappointment. And the service was notvery good. This is not a 4 star hotel. Closer to a 2 or 3 star at best.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable, many with kitchenettes and city views. Recurring drawbacks include noise from elevators or street/construction, occasional HVAC loudness or temperature control problems, and sometimes spotty Wi‑Fi.

Related guest reviews

6

Ector

3 Aug 2025

·

Stayed 2 nights

The room we were in was on the backside of the elevators so we got to hear that all night long. The bedroom would get super hot if you closed the bedroom door. Upon trying to leave Sunday morning only two elevators appeared to be working so we waited over 30 minutes. Room was clean, plenty of room, & two tv’s was really great!

10

Georgette

30 Apr 2024

·

Stayed 2 nights

The windows on thin. Even on the 7th floor you can hear ALL the street noise.

10

Robert But Hung

3 Sept 2025

·

Stayed 1 night

Room is spacious and comfy

8

Amelia

20 Apr 2024

·

Stayed 3 nights

Location was very good, walkable to many locations. Good breakfast options. A bit noisy at night/early morning, windows do not seem to be soundproof.

6

star cerena

31 Aug 2025

·

Stayed 2 nights

The air conditioner was loud and very humid in the room and bathroom. The bathroom shower door wouldn't close and toilet seat was loose and felt like you were going to slide off. As for the service rude and not very attentive,the good things comfortable bed and the breakfast was good.

8

Vivian

6 Apr 2025

·

Stayed 7 nights

Nice large suite with a convenient kitchenette. Very inadequate lighting in the main living room and hardly any lighting in the bathroom. The backlit mirror was not working and parts were apparently on order. We asked for a lamp which they brought in. The one bedroom suites are all near the elevator so you can hear the up and down movements, but around bedtime it's quiet enough. The breakfast was better than expected with a nice assortment of fresh fruits, scrambled eggs, sausages, and pancake or french toast. All sorts of baked goods and different types of breads were available. Yogurt was also available, but typically only plain or vanilla flavored.

6

Brandon

23 Jul 2025

·

Stayed 1 night

No body wash. And internet was very spotty and failing me. Otherwise a great property.

10

Hector Leon Perez

15 Aug 2025

·

Stayed 2 nights

very comfortable and spacious rooms, the bed soft... I loved it

10

Rockie

8 May 2025

·

Stayed 3 nights

Perfect location. Across the street from River Walk. Large room with kitchenette. Great beds and pillows.

8

Vikki

28 Oct 2025

·

Stayed 1 night

The only downside was that we paid for a one bedroom suite, which was great. Full kitchen, separate bedroom, living area has a sofa bed for your 3rd or 4th guest. But, beware, these suites are all right up against the elevator. You will definitely hear the elevator going up and down. Service was great though!

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, and issues are often resolved when raised. There are periodic lapses, including slow or unreturned calls, check‑in delays/overbooking, housekeeping scheduling issues, and rare reports of rudeness.

Related guest reviews

8

Kris

13 Nov 2025

·

Stayed 2 nights

Staff from the front desk to the maintenance guys were all friendly!

10

Kris

28 Mar 2025

·

Stayed 4 nights

We arrived at the hotel to check in at 5:30 PM and our suite was not ready yet. Although the manager did apologize and called to get someone to clean the room right away, no compensation was offered. They did store our luggage and we went to the rooftop bar/restaurant for dinner. Our stay was 4 nights and we never received maid service, although we were told it is offered every other day. We were able to call the front desk and get extra towels, coffee, and pillows, which they sent up right away. Overall, we were very happy with the hotel and our room. It was very comfortable, clean and up-to-date. We would definitely recommend this hotel to our family and friends and we would stay there again. It is right across the street from the Riverwalk and easily accessible.

6

Patty

28 Sept 2025

·

Stayed 4 nights

Loud construction outside, door to each room are extremely heavy and loud. Desk agent Tiffany not very helpful.

6

Ereaunah

26 May 2025

·

Stayed 3 nights

My experience could have been better, starting with the front desk representative—I believe his name was Conner or tanner that works morning shift. I stayed at the hotel for four days and asked multiple times when housekeeping would clean our room. Unfortunately, Conner didn’t make any real effort to follow up or ensure that a housekeeper was assigned. Each time I inquired, he simply said, “They will come.” By the third day, our room still hadn’t been cleaned. That evening, around 6–7 PM, the situation remained the same. I went back to the front desk and spoke with Michelle. She explained they were short-staffed and seemed genuinely concerned about my experience. She did her best to make it right by requesting that housekeeping come to our room, which finally happened around 8–9 PM. However, by that time, I had already returned for the evening and didn’t plan on leaving the room again. As a result, the housekeeper only cleaned the restroom and emptied the trash.

10

Jarrell D

10 Aug 2025

·

Stayed 2 nights

Great staff

2

Ala

12 Jul 2024

·

Stayed 2 nights

My recent experience at this hotel was extremely disappointing. The front desk staff lacked basic customer service skills, and LUPE, in particular, was incredibly disrespectful and showed clear prejudice towards us. His unprofessionalism were evident throughout our interaction. I will never choose to stay here again. To make matters worse, even after the manager apologized and attempted to resolve our issues, LUPE was so Rude . Save yourself the trouble and avoid this location during your next trip to San Antonio.

8

John

21 Mar 2024

·

Stayed 1 night

Upon check in was told my room was over overbooked myself wife and child had to wait in the lobby for a considerable amount of time waiting for a manager to find a room in there system for us.

10

Kyndall

16 Sept 2025

·

Stayed 3 nights

Sink was slow to drain and soaps in shower had not been refilled when checking in. Room was clean and restocked quickly after texting front desk. Front desk was consistently great with friendliness and service.

10

James

25 May 2025

·

Stayed 7 nights

Concierge staff were helpful and friendly. Tanner saved the day helping to locate a lost phone!

6

Heather

12 Jun 2025

·

Stayed 4 nights

When we had issues the hotel never answered the phone. I even tried to go through expedia for support. Expedia was great but they couldn’t get them to take a call either. No pool which was on us. We should have looked at that but still. No pool. Texas is extremely hot. We asked staff where to find local amenities and they were unable to help us at all. End of the day i would not stay here again nor would i recommend this hotel. We should have booked the embassy suites instead.

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AI-generated summary based on recent guest reviews

Location

Central, walkable location near the River Walk, Alamo, and restaurants. Some guests note nearby construction and a few blocks that feel sketchy with visible homelessness after dark.

Related guest reviews

10

Manish

17 Sept 2025

·

Stayed 1 night

Clean rooms, easy access to rides, food and the river walk is just across the street.

8

Alejandro

5 May 2025

·

Stayed 3 nights

Location to Fiesta

10

Brittany

11 Apr 2025

·

Stayed 1 night

Heavy homelessness around the outside of the property after dark.

10

Davit

12 Apr 2025

·

Stayed 1 night

Great location

8

moira

11 Jun 2025

·

Stayed 1 night

I knocked one star off because there was work going on right outside our bedroom window on the 10th floor. The work didn’t stop until 7pm Friday evening and it resumed at 7.30am on Saturday. Aside from this, we were very happy with our choice of hotel. It was well situated close to the Alamo and River Walk and the room itself was excellent. Great value for money overall.

10

Gary

17 Dec 2025

·

Stayed 2 nights

All was great and location was perfect.

10

Sara

8 Jul 2025

·

Stayed 2 nights

Property was in a great location walking distance from the riverwalk. Parking garage next door to property

10

Amy

29 Sept 2025

·

Stayed 2 nights

Close to everything

10

Simone

19 Apr 2025

·

Stayed 1 night

Great location! Property has a nice restaurant located within and plenty of other food options walking distance away. Steps from the riverwalk.

8

John

22 Mar 2025

·

Stayed 1 night

Michell at checkin was super friendly and inviting. Beds were very comfortable. Next door construction will definitely wake you up if you’re a late riser. Substantial drop of blood on the wall by the tv. Very noticeable. Shower heads need to be demineralized, however the shower is very spacious. Breakfast was horrendous, never had expectations to begin with. All this to say no one perfect, but they do well in the important areas like staff, location and price point.

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AI-generated summary based on recent guest reviews

Dining

The complimentary breakfast is frequently praised for quality and variety, with hot items and plenty of options; some guests find it average or inconsistent. The 1Watson rooftop bar/restaurant is popular for drinks and views.

Related guest reviews

10

Ama

2 Aug 2025

·

Stayed 3 nights

Awesome stay great staff interaction and great breakfast options

10

Mel

17 Jul 2025

·

Stayed 4 nights

Breakfast phenomenal Area. Felt safe. Two blocks from most of the restaurants and such. Very clean, quiet, comfy rooms Staff awesome Elevators were having some issues during the stay

10

Frank

7 Sept 2025

·

Stayed 4 nights

The room, gym and the breakfast area all were outstanding

10

Nathan

2 Jan 2026

·

Stayed 2 nights

The breakfast was fresh and tasty!

10

Gayle

3 Sept 2025

·

Stayed 2 nights

Breakfast was nice, room very clean

10

Trenard

5 Jun 2025

·

Stayed 2 nights

Great customer service and the breakfast is the best 😀

10

Rogelio

2 Nov 2025

·

Stayed 3 nights

Best breakfast options, clean quiet hotel, happy hour one evening - great stay!!

10

Donna

12 Jan 2025

·

Stayed 1 night

My daughter and I both enjoyed staying here so much. It was so quiet i questioned if anyone was actually staying there until we went to breakfast. It was a short distance to the Riverwalk and it wasn't far to the Majestic Theater where we were seeing a play. They also had the best complimentary breakfast I think I have had at a hotel or motel.

4

Tiffani

11 Aug 2025

·

Stayed 2 nights

Hotel is in need of serious improvements. The elevators took a really long time and eere overcrowded. Soap dispensers were out. Hallway carpets were dirty and had stains everywhere. The breakfast was a disappointment. And the service was notvery good. This is not a 4 star hotel. Closer to a 2 or 3 star at best.

8

Paramjeet

9 May 2025

·

Stayed 1 night

Property is clean with nice facilities. Staff is welcoming and knowledgeable. Management should add vegan option for a hot food item in the breakfast. Also, the bread, cheese etc at the front desk area should always be covered to avoid dust and flies.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $176	2 $189	3 $250	4 $176	5 $170	6 $176	7 $176
8 $136	9 $176	10 $176	11 $176	12 $176	13 $176	14 $176
15 $136	16 $150	17 $169	18 $174	19 $150	20 $181	21 $176
22 $150	23 $150	24 $150	25 $149	26 $150	27 $176	28 $159
29 $150	30 $150

Element by Marriott San Antonio Riverwalk

Prices for Element by Marriott San Antonio Riverwalk

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom (Hearing Accessible)

Studio, 4 Bedrooms

Studio, 2 Queen Beds

Studio, 1 King Bed (Hearing Accessible)

Studio, 2 Queen Beds (Hearing Accessible)

Studio, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 Bedroom

Studio, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Guest reviews of Element by Marriott San Antonio Riverwalk

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Element by Marriott San Antonio Riverwalk

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $128	20 $267	21 $176	22 $176	23 $390	24 $499
25 $176	26 $176	27 $159	28 $170	29 $148	30 $176	31 $176