Name: El Dorado Royale, All & More Inclusive Adults Only
Address: Cancún-Tulum Highway km 45, Quintana Roo, Playa del Carmen, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.4

Guest reviews

8.4

Very good

Based on 418 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers describe El Dorado Royale, All & More Inclusive Adults Only as a beautiful, expansive resort with friendly staff, many pools and restaurants, and transfers/excursions included, but with notable trade‑offs around the beach, reservations, and occasional maintenance or communication issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Seán

3 Apr 2026

·

Stayed 8 nights

We had a great stay at El Dorado. We enjoyed the service, the pool and the food. However, we found the staff a little pushy in trying to upsell us and that the photos on the listing didn’t accurate depict the quality of the swim up junior suites. Only after complaining and requesting a room change did it get sorted. Also this is not a resort for anyone hoping to sea swim or enjoy a beach as the sea weed was too bad however there’s plenty of fantastic pools and cabanas. The entertainment was fantastic - we really enjoyed the mariachi band and traditional dancers!

8

Julian

19 Feb 2026

·

Stayed 9 nights

The staff were excellent, very welcoming and helpful to. The location was great too.

8

lisa

31 Jan 2026

·

Stayed 4 nights

Room was clean and staff was friendly

6

Mary

27 Jan 2026

·

Stayed 5 nights

The property was beautiful, but confusing to get around. Membership in their travel Program was their priority. We were only able to make dinner reservations for one of the five nights we were there. The more inclusive excursions were never offered and never explained.

6

Liliana

25 Jan 2026

·

Stayed 2 nights

Ok

Cancún-Tulum Highway km 45, Quintana Roo, Playa del Carmen, Quintana Roo, Mexico

Location

With a stay at El Dorado Royale, All & More Inclusive Adults Only in Playa del Carmen, you'll be 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club. This all-inclusive aparthotel is 7.5 mi (12.1 km) from Puerto Morelos Town Square and 8.9 mi (14.3 km) from Tres Rios Ecopark.

Playa Paraiso Golf Course(2.7 Miles)

Cirque du Soleil Boutique at Vidanta Riviera Maya(2.8 Miles)

Nicklaus Design Golf Course(2.8 Miles)

Paradise Beach(3.9 Miles)

Dr. Alfredo Barrera Marin Botanical Garden(5 Miles)

Sanctuary of Hope and Time Capsule(5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free parking is available on-site.

No pets are allowed, but service animals are permitted.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, a complimentary roundtrip airport shuttle is available 24 hours. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property is located along the Cancún-Tulum Highway, approximately 5.8 miles from Maroma Beach and 16.9 miles from Playacar Golf Club. It is also 33.5 km from Cancun International Airport.

Yes, there are 6 outdoor pools available for guests, including a seasonal outdoor pool.

Children younger than 18 are not allowed at this adults-only property; all guests must be 18 years or older.

Cribs (infant beds) are not available, and the property does not provide extra beds. All guests must be 18 years or older.

El Dorado Royale, All & More Inclusive Adults Only

Amenities

Property description

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