Name: Grand Palladium Colonial Resort & Spa - All Inclusive
Address: Carreterra Chetumal Km 259,5, Kantenah, Solidaridad, Quintana Roo, Mexico, Kantenah, Quintana Roo, Mexico
Rating: 7.63

Guest reviews

7.6

Good

Based on 999 verified reviews

Who stays here?

Business

0%

Couple

45%

Family

40%

Group

13%

Solo

0%

What guests think

AI-generated summary based on recent guest reviews

At Grand Palladium Colonial Resort & Spa - All Inclusive, travelers describe a sprawling, jungle‑style complex with multiple pools, beach access, abundant activities and shows, frequent wildlife sightings, and tram carts that help navigate long distances around the grounds.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Michelle

Jan 30, 2026

·

Stayed 4 nights

The staff were friendly and attentive. Enjoyed our stay.

10

Ronald

Jan 28, 2026

·

Stayed 8 nights

Nice clean renovated room that was comfortable and well stocked

10

Andrew J

Jan 26, 2026

·

Stayed 7 nights

Room was very nice, we had 13 people at the resort for 7 days and we all had a great time, I just needed to remember to do some more walking before we went, you can really get your steps in here, or you can get rides also lol.

2

Antonios

Jan 20, 2026

·

Stayed 6 nights

Left early due to medical issue and they didn't refund me any part of the remaining days.

10

Ralph

Jan 11, 2026

·

Stayed 6 nights

Initially booked another resort had major troubles. So changed to Grand Palladium Colonial. Absolute amazing. They upgraded our room on arrival at no cost. Lots to do and see. Food was excellent. No complaints from me I will go back to this resort. Loved It!

Carreterra Chetumal Km 259,5, Kantenah, Solidaridad, Quintana Roo, Mexico

Location

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is by the sea, within a 10-minute drive of Puerto Aventuras Marina and Akumal Beach. This all-inclusive property is 12.6 mi (20.3 km) from Xel-Há Park.

Xpu-ha Beach(4.3 miles)

Tajma Ha Cenote(4.4 miles)

Ecopark Kantun Chi(4.6 miles)

Cenote Cristalino(4.8 miles)

Cenote Azul(4.9 miles)

Cenote Jardín del Eden(5.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional accessibility features can be confirmed by contacting the property prior to arrival.

The property is located in Kantenah, by the sea, within a 10-minute drive of Puerto Aventuras Marina and Akumal Beach. It is approximately 12.6 miles (20.3 km) from Xel-Há Park.

Yes, there are 5 outdoor pools and 5 hot tubs available for guests to enjoy.

Children are welcome at the property. One child aged 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property does not specify the availability of extra beds or cribs. It is recommended to contact the property in advance for any specific requests regarding additional sleeping arrangements.

Grand Palladium Colonial Resort & Spa - All Inclusive

Amenities

Property description

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