Gora Kansuiro

Great location right in the middle of a wood forest. Staff was very nice. Confort of the rooms and meals were average for the price we paid, we were a bit disappointed by the overall experience

The Good: Location - This is right next to the Gora train station and Cable Car. Excellent location. Walking distance from the open-air museum. Staff - The staff are helpful and want to help. The Bad: Dated - The property is SEVERELY dated. The bathrooms are old and moldy. Bathrooms - The shower area in our room was where the private onsen was which was VERY small and gross. This room has zero ventilation and 100% humidity because of the hot spring tub. So humid that the bathroom is ALWAYS wet, the ceilings are covered in droplets of water which drip on you. Cold drops of water on you while you shower or are in the onsen are very unpleasant. Also, there is visible mold on the ceilings and walls. The shower fixtures are old and crappy. Amenities - If I'm paying over $1000 per night, please give me more than one towel to be used for Onsen, shower, everything. Please also give me more than 1 tiny pillow to sleep on. Please give me more than 1 pitcher of drinking water for the day for 3 people. The Onsen - The open air Onsen is tiny, four people and it's full. Food - The Kiseki meal was good but drinks were not included. Again, I paid $1000 per night. Pricing - This place is SEVERELY overpriced for what it is. Verdict: I would not stay here again, especially for the price. Avoid this place.

The staff of Gora Kansuiro is a highlight of this ryokan. Everyone showed above and beyond hospitality, from the moment we even stepped into the parking lot! The location, tucked in the green woods with gardens and walking paths surrounding it, is perfect - just a short walk from Gora station (also note: the switchback train up the mountain to Gora station is a wonderful unique experience all on its own). We loved the expansive Sakura room up some stairs, with its beautiful sun porch looking out to the woods and ridgeline, and its private constant-recirc hot springs tub room. Every night the staff made up the futons for us while we feasted kanseki-style in the dining room (so. much. food. - unique all around, and some very tasty things though of course not every single dish/morsel is to everyone’s taste). Not very used to floor-sleeping anymore, so I did find that I needed some extra padding on my futon to get thru the night ok, and not have sore joints in the morning. Overall, Gora Konsuiro was comfortable and so memorable - we loved the sense of deep tradition and history throughout.

Loved the rooms and excellent outdoor and indoor onsens. The little paths outdoors make it feel like a private park for me to explore. Its small size makes it feel homie

An Unforgettable Stay Defined by Grace, Care, and Thoughtful Hospitality Our stay at Gora Kansuiro was truly exceptional and deeply memorable. From the moment we arrived, we were met with genuine warmth and attentiveness that made us feel not like guests, but like we were being welcomed into something sacred and intentional. The hospitality was generous in every sense, but what stood out most was the extraordinary care given to our meals. Each dish felt thoughtfully curated, beautifully presented, and prepared with such sensitivity and precision. The staff went above and beyond to accommodate us, making the dining experience feel deeply personal rather than routine. It was clear that great pride is taken not only in the food itself, but in how it is shared. The ryokan itself is serene, elegant, and grounding. Every detail, from the tatami rooms to the onsen experience, invites you to slow down, be present, and fully absorb the calm of Hakone. The balance of tradition, comfort, and quiet refinement is impeccable. What we will remember most is the kindness—the feeling that every interaction was sincere, unhurried, and rooted in care. Gora Kansuiro is not just a place to stay; it is an experience of Japanese hospitality at its finest. We are deeply grateful and hope to return one day.