WoodSpring Suites Elgin - Chicago
US$87
/ night
Avg. for September
Select dates to see prices and availability
US$87
/ night
Avg. for September
Monthly average prices
Nightly prices at WoodSpring Suites Elgin - Chicago average US$81 in the cheapest month (December) and US$106 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$91 |
| February | US$90 |
| March | US$89 |
| April | US$97 |
| May | US$102 |
| June | US$103 |
| July | US$106 |
| August | US$104 |
| September | US$87 |
| October | US$88 |
| November | US$88 |
| December | US$81 |
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A
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J
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Sept · US$87
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D
Most expensive: July (~US$106)
Cheapest: December (~US$81)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include laundry facilities, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 122 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with digital programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Location
With a stay at WoodSpring Suites Elgin - Chicago in Elgin, you'll be in a shopping district, within a 15-minute drive of NOW Arena and Presence Health. This hotel is 1.5 mi (2.3 km) from Advocate Sherman Hospital and 1.5 mi (2.4 km) from Sherman Hospital.
What's nearby
Presence Health(0.9 Miles)
Sherman Hospital(1.6 Miles)
Advocate Sherman Hospital(1.6 Miles)
Randall Oaks Golf Club(3.1 Miles)
Cinemark West Dundee(4.1 Miles)
AMITA Health Saint Joseph Hospital Elgin(4.5 Miles)
Presence Medical Group(4.5 Miles)
Fresenius Medical Care at Provena St. Joseph Medical Center/(4.5 Miles)
Hemmens Cultural Center(5.1 Miles)
Bowlero Randall Road(5.2 Miles)
Brunswick Zone XL(5.5 Miles)
Elgin History Museum(5.6 Miles)
Grand Victoria Casino(6 Miles)
The Highlands of Elgin(6.3 Miles)
Elgin Sports Complex(6.7 Miles)
Chicago, IL (DPA-Dupage)(17 Miles)
Chicago, IL (PWK-Chicago Executive)(36.8 Miles)
Chicago O'Hare Intl. Airport (ORD)(29 Miles)
Free wi-fi
Fitness Center (nearby)
Location
2225 Point Boulevard, Elgin, Illinois, United States of America
Presence Health (0.9 Miles)
Sherman Hospital (1.6 Miles)
Advocate Sherman Hospital (1.6 Miles)
Randall Oaks Golf Club (3.1 Miles)
Cinemark West Dundee (4.1 Miles)
AMITA Health Saint Joseph Hospital Elgin (4.5 Miles)
Room options
10
Standard Room, 2 Queen Beds, Accessible (Accessible Tub)
Room details
2 Large Double Beds
Sleeps 4
350 ft²
Air ConditioningWi-Fi (Free)Kitchen
11
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
350 ft²
Air ConditioningWi-Fi (Free)Kitchen
13
Standard Room, 1 King Bed, Accessible (Accessible Tub)
Room details
1 Extra-Large Double Bed
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Kitchen
11
Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)
Room details
1 Large Double Bed
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Kitchen
14
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Kitchen
11
Room, 1 Queen Bed, Accessible (Accessible Tub)
Room details
1 Large Double Bed
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Kitchen
12
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews
7.8
Good
Based on 201 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews of WoodSpring Suites Elgin - Chicago describe a budget, extended-stay property with basic in-room kitchenettes and pet-friendly policies, but many guests report serious cleanliness and odor problems, uncomfortable beds and pillows, and inconsistent service with delays at check-in.
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What guests think
Reviews of WoodSpring Suites Elgin - Chicago describe a budget, extended-stay property with basic in-room kitchenettes and pet-friendly policies, but many guests report serious cleanliness and odor problems, uncomfortable beds and pillows, and inconsistent service with delays at check-in.
Several mention noise from other guests and issues like missing or nonworking TV equipment affecting rest. Overall, it suits travelers needing simple extended-stay amenities and highway access more than those seeking a comfortable, full-service hotel.
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AI-generated summary based on recent guest reviews
Facilities
Facilities focus on extended-stay basics like in-room kitchenettes and pet-friendly policies. Guests report no ice machines and occasional parking issues due to unplowed snow, with little mention of other amenities.
Related guest reviews
10
Monika
21 Aug 2023
·
Stayed 3 nights
Pets allowed and reasonably priced!
Pets allowed and reasonably priced!
10
PATRICIA
2 Sept 2023
·
Stayed 7 nights
They provide refrigerator microwave and a stove top to accommodate longer stays And they allow my doggies Thats what matters most
They provide refrigerator microwave and a stove top to accommodate longer stays And they allow my doggies Thats what matters most
4
Nancy
28 Jun 2023
·
Stayed 1 night
No ice machine. Ice trays in fridge are empty so no ice Expedia website says pet fee 5 USD. I WAS CHARGED OVER $60
No ice machine. Ice trays in fridge are empty so no ice Expedia website says pet fee 5 USD. I WAS CHARGED OVER $60
6
Bob
26 Aug 2023
·
Stayed 2 nights
We booked a handicap room with a roll in shower. I was disappointed that the room was a standard room. I went to the front desk and showed her our confirmation and she stated they had no rooms left. To her credit, she scrambled and found one that was being cleaned, but wasn’t a roll in. On a separate note…there was something gross like food hanging from the blinds in the first room and the bathroom looked like it had been cleaned in 10 seconds.
We booked a handicap room with a roll in shower. I was disappointed that the room was a standard room. I went to the front desk and showed her our confirmation and she stated they had no rooms left. To her credit, she scrambled and found one that was being cleaned, but wasn’t a roll in. On a separate note…there was something gross like food hanging from the blinds in the first room and the bathroom looked like it had been cleaned in 10 seconds.
4
Aaron
2 Jan 2025
·
Stayed 3 nights
Checking in was relatively easy, staff were nice, room was mostly clean, and overall decently dog friendly. However concrete would have been more comfortable than the bed in our room. Guests outside smoking within 2 ft of the door meant that you had to walk through a cloud to get inside, on top of just how loud everyone was there. We averaged 4 hours of sleep at night regardless of how long we laid in bed. It wasn’t restful and we won’t be returning
Checking in was relatively easy, staff were nice, room was mostly clean, and overall decently dog friendly. However concrete would have been more comfortable than the bed in our room. Guests outside smoking within 2 ft of the door meant that you had to walk through a cloud to get inside, on top of just how loud everyone was there. We averaged 4 hours of sleep at night regardless of how long we laid in bed. It wasn’t restful and we won’t be returning
2
Alexis
18 Jan 2024
·
Stayed 1 night
This stay was beyond horrible. Stayed one night. Couldn’t find any parking due to no one plowing parking spots in the lot. I ended up parking on a pile of snow. It probably wasn't even a parking spot. Only one person at service desk to check people in and answer phone calls. I waited over an entire hour (yes, over an hour) to even check in, which was prepaid. The receptionist didn’t know online prepaid procedures, and I was almost double charged. She ended up called manager and got things straighten out, however, 4 people still waiting behind me at this time. The hallways smelled horrible. Once you got into the room, the smell was better. Cleanliness was okay, average. Heat worked, thank goodness! Beds were rocks. Pillows pathetic. Toilet was broken. I had to look into tank to fix flushing issue. The TV did not work at all. Displayed a “no signal”. TV remote in room wasn’t even for the TV. Decided to just go to bed, however, all you could hear was a zoo above my room that lasted until midnight. No one had any respect. At 4:30am to 5:45am, fire alarm goes off. No one’s particular fault for this, but it definitely added into the hatred for this place. I will never go back.
This stay was beyond horrible. Stayed one night. Couldn’t find any parking due to no one plowing parking spots in the lot. I ended up parking on a pile of snow. It probably wasn't even a parking spot. Only one person at service desk to check people in and answer phone calls. I waited over an entire hour (yes, over an hour) to even check in, which was prepaid. The receptionist didn’t know online prepaid procedures, and I was almost double charged. She ended up called manager and got things straighten out, however, 4 people still waiting behind me at this time. The hallways smelled horrible. Once you got into the room, the smell was better. Cleanliness was okay, average. Heat worked, thank goodness! Beds were rocks. Pillows pathetic. Toilet was broken. I had to look into tank to fix flushing issue. The TV did not work at all. Displayed a “no signal”. TV remote in room wasn’t even for the TV. Decided to just go to bed, however, all you could hear was a zoo above my room that lasted until midnight. No one had any respect. At 4:30am to 5:45am, fire alarm goes off. No one’s particular fault for this, but it definitely added into the hatred for this place. I will never go back.
8
Lisa
17 Jul 2024
·
Stayed 1 night
I can’t believe there were no ice machines
I can’t believe there were no ice machines
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AI-generated summary based on recent guest reviews
Cleanliness
Multiple reviews cite roaches, strong odors, and dirty or poorly maintained areas; some report sticky floors or bathroom issues. A few guests found rooms clean, but overall feedback skews negative.
Related guest reviews
2
Karina
25 Aug 2024
·
Stayed 1 night
It was dirty !!! Beds uncomfortable and front desk was horrible and closed
It was dirty !!! Beds uncomfortable and front desk was horrible and closed
2
Lynn
20 Oct 2024
·
Stayed 1 night
It is roach infested. After seeing the third one in my room, I packed up and left. I took pictures of all three bugs. Absolutely disgusting. I will never go back.
It is roach infested. After seeing the third one in my room, I packed up and left. I took pictures of all three bugs. Absolutely disgusting. I will never go back.
2
Betty
30 Apr 2025
·
Stayed 1 night
Smelled like old smoke, dirty
Smelled like old smoke, dirty
2
Zena
10 Sept 2024
·
Stayed 2 nights
There were roaches everywhere. Could barely sleep.
There were roaches everywhere. Could barely sleep.
2
Jose
16 Oct 2025
·
Stayed 1 night
Found a roach on the wall had to kill it
Found a roach on the wall had to kill it
2
Celeste
4 Sept 2025
·
Stayed 2 nights
I stay there. And my room had cockroaches. I requested my refund for 1 night and never had a response from the hotel management…
I stay there. And my room had cockroaches. I requested my refund for 1 night and never had a response from the hotel management…
2
Alicia
10 Jun 2025
·
Stayed 1 night
Very dirty on range
Very dirty on range
2
jose
8 Sept 2024
·
Stayed 1 night
Bedroom door have like 8 hols , floor it's dirty , walls nesty everything its bad .
Bedroom door have like 8 hols , floor it's dirty , walls nesty everything its bad .
2
Jermaine
28 Aug 2025
·
Stayed 28 nights
I REPEAT…DO NOT STAY AT THIS HOTEL. It’s INFESTED WITH ROACHES AND RATS… THE STAFF ARE COMPLETELY DISRESPECTFUL AND RUDE ESPECIALLY THE MANAGER Eli, PLEASE SAVE YOUR MONEY AND BOOK SOMEWHERE ELSE.. THERE ARE ROACHES EVERYWHERE.
I REPEAT…DO NOT STAY AT THIS HOTEL. It’s INFESTED WITH ROACHES AND RATS… THE STAFF ARE COMPLETELY DISRESPECTFUL AND RUDE ESPECIALLY THE MANAGER Eli, PLEASE SAVE YOUR MONEY AND BOOK SOMEWHERE ELSE.. THERE ARE ROACHES EVERYWHERE.
2
Richard
23 Jul 2025
·
Stayed 3 nights
Dear Expedia/Woodspring suits Customer Service I’m writing to request a refund for our hotel stay booked through Expedia, starting July 18. We checked in but were forced to leave immediately due to unsafe, unsanitary conditions and false advertising. The pictures portrayed is not what you walk into. Upon arrival, the lobby had a strong chemical odor that worsened on our floor—like rotting food, and chemicals. Our room smelled even worse. The tile floors were sticky and wet, the fridge smelled terrible, and the window only opened half an inch. The hallway was just as bad, so we couldn’t ventilate the space. The shower wouldn’t drain and the toilet handle was broken, making the bathroom unusable. The front desk said the hotel was full and offered us a broken bottle of air freshener, telling us to fix the issues ourselves. Due to health concerns and the unlivable conditions, we couldn’t stay. No one was at the front desk when we tried to check out. That night, we called Expedia to report the issue and request a refund. We were told the hotel needed to approve it. We called the hotel twice—no help the first time, and the second time, they refused a refund. We had to find another hotel at our own expense. This room was clearly uninhabitable, and we are asking Expedia to step in and issue a full refund. We can provide documentation if needed. Thank you, Dates of Stay 7/18- 7-21 but left on the 18 after check in.
Dear Expedia/Woodspring suits Customer Service I’m writing to request a refund for our hotel stay booked through Expedia, starting July 18. We checked in but were forced to leave immediately due to unsafe, unsanitary conditions and false advertising. The pictures portrayed is not what you walk into. Upon arrival, the lobby had a strong chemical odor that worsened on our floor—like rotting food, and chemicals. Our room smelled even worse. The tile floors were sticky and wet, the fridge smelled terrible, and the window only opened half an inch. The hallway was just as bad, so we couldn’t ventilate the space. The shower wouldn’t drain and the toilet handle was broken, making the bathroom unusable. The front desk said the hotel was full and offered us a broken bottle of air freshener, telling us to fix the issues ourselves. Due to health concerns and the unlivable conditions, we couldn’t stay. No one was at the front desk when we tried to check out. That night, we called Expedia to report the issue and request a refund. We were told the hotel needed to approve it. We called the hotel twice—no help the first time, and the second time, they refused a refund. We had to find another hotel at our own expense. This room was clearly uninhabitable, and we are asking Expedia to step in and issue a full refund. We can provide documentation if needed. Thank you, Dates of Stay 7/18- 7-21 but left on the 18 after check in.
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AI-generated summary based on recent guest reviews
Rooms
Beds and pillows are widely reviewed as uncomfortable, with some guests feeling springs or comparing beds to the floor. Noise from other rooms and missing or nonworking TV equipment were also reported; overall the rooms feel basic.
Related guest reviews
4
Susanna
28 Aug 2023
·
Stayed 1 night
It felt like this hotel was designed by a computer.
It felt like this hotel was designed by a computer.
6
Debra
8 Sept 2024
·
Stayed 1 night
The stay went great, except the big issue that there were two very bad pillows for two people, and the front desk says that they had no extra pillows - there's a pillow shortage, somehow, and they haven't had extra pillows for months. So my sleep was terrible, and ruined the stay.
The stay went great, except the big issue that there were two very bad pillows for two people, and the front desk says that they had no extra pillows - there's a pillow shortage, somehow, and they haven't had extra pillows for months. So my sleep was terrible, and ruined the stay.
4
Maria Isabel Diaz
14 Oct 2024
·
Stayed 4 nights
People complaining about me walking and my footsteps 🙄 … star hitting on the walls…
People complaining about me walking and my footsteps 🙄 … star hitting on the walls…
2
Juwon
4 Sept 2025
·
Stayed 1 night
The beds were worse than sleeping on the floor…
The beds were worse than sleeping on the floor…
6
Jose
14 Sept 2025
·
Stayed 1 night
Told receptionist it’s smelled like smoke …the bed you could feel the springs on the bed
Told receptionist it’s smelled like smoke …the bed you could feel the springs on the bed
4
devin
3 Feb 2025
·
Stayed 4 nights
Smells like a skunk on fire. Beds are from a prison. This is not your ordinary hotel. This is a refuge for those in desperate need for a place to stay. If that’s where you are in life then proceed. If you have options, make this your last. Staff was very nice and helpful as they could be but don’t expect turndown service or towels. You will need a car. Office closes at 11~ish…sometimes. Bring candles, incense or some type of spray. Enjoy your stay.
Smells like a skunk on fire. Beds are from a prison. This is not your ordinary hotel. This is a refuge for those in desperate need for a place to stay. If that’s where you are in life then proceed. If you have options, make this your last. Staff was very nice and helpful as they could be but don’t expect turndown service or towels. You will need a car. Office closes at 11~ish…sometimes. Bring candles, incense or some type of spray. Enjoy your stay.
4
Aaron
2 Jan 2025
·
Stayed 3 nights
Checking in was relatively easy, staff were nice, room was mostly clean, and overall decently dog friendly. However concrete would have been more comfortable than the bed in our room. Guests outside smoking within 2 ft of the door meant that you had to walk through a cloud to get inside, on top of just how loud everyone was there. We averaged 4 hours of sleep at night regardless of how long we laid in bed. It wasn’t restful and we won’t be returning
Checking in was relatively easy, staff were nice, room was mostly clean, and overall decently dog friendly. However concrete would have been more comfortable than the bed in our room. Guests outside smoking within 2 ft of the door meant that you had to walk through a cloud to get inside, on top of just how loud everyone was there. We averaged 4 hours of sleep at night regardless of how long we laid in bed. It wasn’t restful and we won’t be returning
6
JONATHAN
8 Jun 2025
·
Stayed 2 nights
Waited about 20 min for staff to show up to check in during normal business hours. Tv remote was missing & floors were sticky. This place is more intended for people looking to stay long term rather than a few days. No matter what time of day, hallways were filled with somekind of smell, I believe maybe cooked food but unsure as well as someone could be heard having loud or argumentative conversations in their own room.
Waited about 20 min for staff to show up to check in during normal business hours. Tv remote was missing & floors were sticky. This place is more intended for people looking to stay long term rather than a few days. No matter what time of day, hallways were filled with somekind of smell, I believe maybe cooked food but unsure as well as someone could be heard having loud or argumentative conversations in their own room.
2
Alexis
18 Jan 2024
·
Stayed 1 night
This stay was beyond horrible. Stayed one night. Couldn’t find any parking due to no one plowing parking spots in the lot. I ended up parking on a pile of snow. It probably wasn't even a parking spot. Only one person at service desk to check people in and answer phone calls. I waited over an entire hour (yes, over an hour) to even check in, which was prepaid. The receptionist didn’t know online prepaid procedures, and I was almost double charged. She ended up called manager and got things straighten out, however, 4 people still waiting behind me at this time. The hallways smelled horrible. Once you got into the room, the smell was better. Cleanliness was okay, average. Heat worked, thank goodness! Beds were rocks. Pillows pathetic. Toilet was broken. I had to look into tank to fix flushing issue. The TV did not work at all. Displayed a “no signal”. TV remote in room wasn’t even for the TV. Decided to just go to bed, however, all you could hear was a zoo above my room that lasted until midnight. No one had any respect. At 4:30am to 5:45am, fire alarm goes off. No one’s particular fault for this, but it definitely added into the hatred for this place. I will never go back.
This stay was beyond horrible. Stayed one night. Couldn’t find any parking due to no one plowing parking spots in the lot. I ended up parking on a pile of snow. It probably wasn't even a parking spot. Only one person at service desk to check people in and answer phone calls. I waited over an entire hour (yes, over an hour) to even check in, which was prepaid. The receptionist didn’t know online prepaid procedures, and I was almost double charged. She ended up called manager and got things straighten out, however, 4 people still waiting behind me at this time. The hallways smelled horrible. Once you got into the room, the smell was better. Cleanliness was okay, average. Heat worked, thank goodness! Beds were rocks. Pillows pathetic. Toilet was broken. I had to look into tank to fix flushing issue. The TV did not work at all. Displayed a “no signal”. TV remote in room wasn’t even for the TV. Decided to just go to bed, however, all you could hear was a zoo above my room that lasted until midnight. No one had any respect. At 4:30am to 5:45am, fire alarm goes off. No one’s particular fault for this, but it definitely added into the hatred for this place. I will never go back.
6
Heather
1 Jul 2025
·
Stayed 1 night
Great for a quick one night stay bed wasn't great pillows sucked but was clean quiet easy to check in
Great for a quick one night stay bed wasn't great pillows sucked but was clean quiet easy to check in
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AI-generated summary based on recent guest reviews
Service
Reviews frequently mention long waits, closed or unattended front desk, and unhelpful responses or refund disputes. Others praise friendly staff who were accommodating.
Related guest reviews
10
Lilia
15 Oct 2023
·
Stayed 7 nights
Staff were friendly and helpful.
Staff were friendly and helpful.
2
Jermaine
28 Aug 2025
·
Stayed 28 nights
I REPEAT…DO NOT STAY AT THIS HOTEL. It’s INFESTED WITH ROACHES AND RATS… THE STAFF ARE COMPLETELY DISRESPECTFUL AND RUDE ESPECIALLY THE MANAGER Eli, PLEASE SAVE YOUR MONEY AND BOOK SOMEWHERE ELSE.. THERE ARE ROACHES EVERYWHERE.
I REPEAT…DO NOT STAY AT THIS HOTEL. It’s INFESTED WITH ROACHES AND RATS… THE STAFF ARE COMPLETELY DISRESPECTFUL AND RUDE ESPECIALLY THE MANAGER Eli, PLEASE SAVE YOUR MONEY AND BOOK SOMEWHERE ELSE.. THERE ARE ROACHES EVERYWHERE.
8
Troy D
4 Oct 2025
·
Stayed 1 night
Clean room. Don't try to check in early, i waited 2 hours. As the man at the front said, they were sold out. But still, logic says that it wouldn't be hard for the cleaning staff to quickly clean a one bed room for me.
Clean room. Don't try to check in early, i waited 2 hours. As the man at the front said, they were sold out. But still, logic says that it wouldn't be hard for the cleaning staff to quickly clean a one bed room for me.
2
Hardeep
27 Jul 2024
·
Stayed 1 night
We got there at 10.00 & lobby was close We have to wait for half to check inn
We got there at 10.00 & lobby was close We have to wait for half to check inn
2
Steve
8 Nov 2025
·
Stayed 1 night
No staff at front, had to wait 20 minutes
No staff at front, had to wait 20 minutes
2
Alexis
18 Jan 2024
·
Stayed 1 night
This stay was beyond horrible. Stayed one night. Couldn’t find any parking due to no one plowing parking spots in the lot. I ended up parking on a pile of snow. It probably wasn't even a parking spot. Only one person at service desk to check people in and answer phone calls. I waited over an entire hour (yes, over an hour) to even check in, which was prepaid. The receptionist didn’t know online prepaid procedures, and I was almost double charged. She ended up called manager and got things straighten out, however, 4 people still waiting behind me at this time. The hallways smelled horrible. Once you got into the room, the smell was better. Cleanliness was okay, average. Heat worked, thank goodness! Beds were rocks. Pillows pathetic. Toilet was broken. I had to look into tank to fix flushing issue. The TV did not work at all. Displayed a “no signal”. TV remote in room wasn’t even for the TV. Decided to just go to bed, however, all you could hear was a zoo above my room that lasted until midnight. No one had any respect. At 4:30am to 5:45am, fire alarm goes off. No one’s particular fault for this, but it definitely added into the hatred for this place. I will never go back.
This stay was beyond horrible. Stayed one night. Couldn’t find any parking due to no one plowing parking spots in the lot. I ended up parking on a pile of snow. It probably wasn't even a parking spot. Only one person at service desk to check people in and answer phone calls. I waited over an entire hour (yes, over an hour) to even check in, which was prepaid. The receptionist didn’t know online prepaid procedures, and I was almost double charged. She ended up called manager and got things straighten out, however, 4 people still waiting behind me at this time. The hallways smelled horrible. Once you got into the room, the smell was better. Cleanliness was okay, average. Heat worked, thank goodness! Beds were rocks. Pillows pathetic. Toilet was broken. I had to look into tank to fix flushing issue. The TV did not work at all. Displayed a “no signal”. TV remote in room wasn’t even for the TV. Decided to just go to bed, however, all you could hear was a zoo above my room that lasted until midnight. No one had any respect. At 4:30am to 5:45am, fire alarm goes off. No one’s particular fault for this, but it definitely added into the hatred for this place. I will never go back.
10
Korbin
25 Apr 2024
·
Stayed 1 night
Clean, pleasant aroma, staff goes above and beyond
Clean, pleasant aroma, staff goes above and beyond
2
Rachel
24 Mar 2023
·
Stayed 1 night
Checking in after hours was a horrible experience. The lady at the front desk was confrontational, rude & made fun of my voice several times even after i corrected her. I would never stay again after being treated this way.
Checking in after hours was a horrible experience. The lady at the front desk was confrontational, rude & made fun of my voice several times even after i corrected her. I would never stay again after being treated this way.
2
Sergio
17 Jul 2025
·
Stayed 2 nights
The property does not have anything within walking distance. It is way off the expressway and I would not recommend to my worst enemy after the way I was treated. In addition they still charged me for 2 nights I did not stay because they threw me out on Friday and charged me money instead of giving back my security deposit.
The property does not have anything within walking distance. It is way off the expressway and I would not recommend to my worst enemy after the way I was treated. In addition they still charged me for 2 nights I did not stay because they threw me out on Friday and charged me money instead of giving back my security deposit.
2
Richard
23 Jul 2025
·
Stayed 3 nights
Dear Expedia/Woodspring suits Customer Service I’m writing to request a refund for our hotel stay booked through Expedia, starting July 18. We checked in but were forced to leave immediately due to unsafe, unsanitary conditions and false advertising. The pictures portrayed is not what you walk into. Upon arrival, the lobby had a strong chemical odor that worsened on our floor—like rotting food, and chemicals. Our room smelled even worse. The tile floors were sticky and wet, the fridge smelled terrible, and the window only opened half an inch. The hallway was just as bad, so we couldn’t ventilate the space. The shower wouldn’t drain and the toilet handle was broken, making the bathroom unusable. The front desk said the hotel was full and offered us a broken bottle of air freshener, telling us to fix the issues ourselves. Due to health concerns and the unlivable conditions, we couldn’t stay. No one was at the front desk when we tried to check out. That night, we called Expedia to report the issue and request a refund. We were told the hotel needed to approve it. We called the hotel twice—no help the first time, and the second time, they refused a refund. We had to find another hotel at our own expense. This room was clearly uninhabitable, and we are asking Expedia to step in and issue a full refund. We can provide documentation if needed. Thank you, Dates of Stay 7/18- 7-21 but left on the 18 after check in.
Dear Expedia/Woodspring suits Customer Service I’m writing to request a refund for our hotel stay booked through Expedia, starting July 18. We checked in but were forced to leave immediately due to unsafe, unsanitary conditions and false advertising. The pictures portrayed is not what you walk into. Upon arrival, the lobby had a strong chemical odor that worsened on our floor—like rotting food, and chemicals. Our room smelled even worse. The tile floors were sticky and wet, the fridge smelled terrible, and the window only opened half an inch. The hallway was just as bad, so we couldn’t ventilate the space. The shower wouldn’t drain and the toilet handle was broken, making the bathroom unusable. The front desk said the hotel was full and offered us a broken bottle of air freshener, telling us to fix the issues ourselves. Due to health concerns and the unlivable conditions, we couldn’t stay. No one was at the front desk when we tried to check out. That night, we called Expedia to report the issue and request a refund. We were told the hotel needed to approve it. We called the hotel twice—no help the first time, and the second time, they refused a refund. We had to find another hotel at our own expense. This room was clearly uninhabitable, and we are asking Expedia to step in and issue a full refund. We can provide documentation if needed. Thank you, Dates of Stay 7/18- 7-21 but left on the 18 after check in.
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AI-generated summary based on recent guest reviews
Location
Convenient for drivers near I-90 and shopping, but not walkable and considered far from the city; several guests say a car is necessary.
Related guest reviews
10
Paige
3 Jun 2024
·
Stayed 2 nights
Great clean property. Convenient location for shopping and dinning.
Great clean property. Convenient location for shopping and dinning.
6
Mustafa
14 Oct 2023
·
Stayed 7 nights
too far to the city
too far to the city
10
Shauna
7 Oct 2023
·
Stayed 4 nights
Great place right of off 90. Clean and family friendly. No complaints at all for this stay and I would stay again for sure!!
Great place right of off 90. Clean and family friendly. No complaints at all for this stay and I would stay again for sure!!
4
devin
3 Feb 2025
·
Stayed 4 nights
Smells like a skunk on fire. Beds are from a prison. This is not your ordinary hotel. This is a refuge for those in desperate need for a place to stay. If that’s where you are in life then proceed. If you have options, make this your last. Staff was very nice and helpful as they could be but don’t expect turndown service or towels. You will need a car. Office closes at 11~ish…sometimes. Bring candles, incense or some type of spray. Enjoy your stay.
Smells like a skunk on fire. Beds are from a prison. This is not your ordinary hotel. This is a refuge for those in desperate need for a place to stay. If that’s where you are in life then proceed. If you have options, make this your last. Staff was very nice and helpful as they could be but don’t expect turndown service or towels. You will need a car. Office closes at 11~ish…sometimes. Bring candles, incense or some type of spray. Enjoy your stay.
6
Heather
1 Jul 2025
·
Stayed 1 night
Great for a quick one night stay bed wasn't great pillows sucked but was clean quiet easy to check in
Great for a quick one night stay bed wasn't great pillows sucked but was clean quiet easy to check in
2
Sergio
17 Jul 2025
·
Stayed 2 nights
The property does not have anything within walking distance. It is way off the expressway and I would not recommend to my worst enemy after the way I was treated. In addition they still charged me for 2 nights I did not stay because they threw me out on Friday and charged me money instead of giving back my security deposit.
The property does not have anything within walking distance. It is way off the expressway and I would not recommend to my worst enemy after the way I was treated. In addition they still charged me for 2 nights I did not stay because they threw me out on Friday and charged me money instead of giving back my security deposit.
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
Was this helpful?
AI-generated summary based on recent guest reviews
2
Eric
3 Jul 2026
·
Stayed 1 night
Another guest entered our room. After returning to the hotel our keycard did not work.
Another guest entered our room. After returning to the hotel our keycard did not work.
6
Tim
18 May 2026
·
Stayed 1 night
no carpet; very small & few pillows, no hand towels, very thin bath towels, really bad coffee
no carpet; very small & few pillows, no hand towels, very thin bath towels, really bad coffee
10
Justin
23 Feb 2026
·
Stayed 7 nights
Amazing
Amazing
6
Jacob
13 Jan 2026
·
Stayed 4 nights
rooms smelt of smoke and strong cleaning chemicals. pillows are to small. The staff, well the only person i interacted with was kind and helpful.
rooms smelt of smoke and strong cleaning chemicals. pillows are to small. The staff, well the only person i interacted with was kind and helpful.
4
Lorene
16 Dec 2025
·
Stayed 4 nights
The room seemed clean on surface, then found old toothpaste marks dried on the bathroom countertop. The bathroom sink would not drain and the toilet only flushed once. The hotel windows face the freeway so it is very noisy at night. The building itself could use a little more lighting outside at night.
The room seemed clean on surface, then found old toothpaste marks dried on the bathroom countertop. The bathroom sink would not drain and the toilet only flushed once. The hotel windows face the freeway so it is very noisy at night. The building itself could use a little more lighting outside at night.
FAQs about WoodSpring Suites Elgin - Chicago
Is parking available at the property?
Free self parking is available on-site.
Are pets allowed at the hotel?
Pets are allowed with a maximum pet fee of USD 5 per pet, per night, and a pet deposit of USD 50 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features does the hotel offer?
The property features an elevator and step-free entrances, making it accessible for guests with disabilities. Additional specific accessibility features are not detailed.
Where is the hotel located in relation to nearby attractions?
The hotel is located in a shopping district, within a 5-minute drive of Presence Health and Advocate Sherman Hospital. It is 1.5 miles from Sherman Hospital and 3.1 miles from Randall Oaks Golf Club.
What are the policies for children staying at the hotel?
Children are allowed to stay at the hotel, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: NO DATA
- 2026-09-16: 100.78403054637909USD
- 2026-09-17: 101.88930391216277USD
- 2026-09-18: 109.84606109828948USD
- 2026-09-19: 110.04423887386322USD
- 2026-09-20: 100.34539333629608USD
- 2026-09-21: 100.34539333629608USD
- 2026-09-22: 100.34539333629608USD
- 2026-09-23: 100.74176638813019USD
- 2026-09-24: 96.25742544345856USD
- 2026-09-25: 109.9472500684738USD
- 2026-09-26: 109.9472500684738USD
- 2026-09-27: 100.60551479225158USD
- 2026-09-28: 101.57168395023346USD
- 2026-09-29: 100.74176638813019USD
- 2026-09-30: 100.74176638813019USD
- 2026-10-01: 82.06248725013732USD
- 2026-10-02: 91.31408523979186USD
- 2026-10-03: 93.1486647201538USD
- 2026-10-04: 88.35498163833618USD
- 2026-10-05: 78.03071406211853USD
- 2026-10-06: 78.02357378196716USD
- 2026-10-07: 81.98303413276672USD
- 2026-10-08: 88.92476899414062USD
- 2026-10-09: 91.31408523979186USD
- 2026-10-10: 92.73589352493286USD
- 2026-10-11: 83.57438031978607USD
- 2026-10-12: 81.98303413276672USD
- 2026-10-13: 83.57438031978607USD
- 2026-10-14: 83.57438031978607USD
- 2026-10-15: 83.57438031978607USD
- 2026-10-16: 91.3897407081604USD
- 2026-10-17: 91.3897407081604USD
- 2026-10-18: 82.69190819568634USD
- 2026-10-19: 82.06248725013732USD
- 2026-10-20: 83.66038744430541USD
- 2026-10-21: 83.66038744430541USD
- 2026-10-22: 83.66038744430541USD
- 2026-10-23: 91.3897407081604USD
- 2026-10-24: 93.06456517047882USD
- 2026-10-25: 81.98303413276672USD
- 2026-10-26: 83.57438031978607USD
- 2026-10-27: 90.59698585414887USD
- 2026-10-28: 81.98303413276672USD
- 2026-10-29: 90.50395220394134USD
- 2026-10-30: 94.05289894809722USD
- 2026-10-31: 91.8852113981247USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
The front desk is open daily from 9:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Alcohol is not served at this property.
- Free in-room WiFi has a 1-device limit.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet deposit: USD 50 per stay
- Pet fee: USD 5 per pet, per night
- Service animals are exempt from fees
- Laundry fee: USD 11.00 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Fitness Center (nearby)
Activities
Fitness Center (nearby)
Internet
Free wi-fi