Name: Aloft by Marriott San Antonio UTSA Area
Address: 5630 UTSA Boulevard, Northwest Side, San Antonio, Texas, United States of America, San Antonio, Bexar County, US
Price range: US$110–US$193 per night
Rating: 8.67

What guests think

At Aloft San Antonio UTSA Area, travellers praise the modern vibe, generally clean, comfortable rooms, and consistently friendly service in a convenient location near UTSA, Six Flags, and plentiful dining.

Multiple reviews cite unreliable hot water, noisy or leaky A/C, and occasional rain intrusion, alongside worn fixtures such as torn blinds or sticking doors. Several guests also report vehicle break ins in the parking lot, while inside the lobby’s bar, games, and gym are appreciated. Expect a stylish, convenient stay with friendly service, but check room functions on arrival and take parking precautions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern common areas with a lively lobby bar, games, and a nice gym are praised; the pool is small. Parking is convenient but multiple reviews note vehicle break ins and occasional fire alarm disruptions.

Related guest reviews

10

Jennifer

20 Jul 2024

·

Stayed 4 nights

It was a great place to stay for the week with an 8 year old. Not too crowded and the pool was always empty. Watch out for the yellow jackets around the pool. They stung my little guy.

10

jorge

16 Mar 2024

·

Stayed 1 night

Very nice and free parking. Awesome gym.

10

Liza

4 Aug 2024

·

Stayed 1 night

Loved this hotel, just a smaller pool then it looks online

10

Peter

5 Sept 2025

·

Stayed 1 night

The whole place was amazing very safe and clean gym was nice and the staff was more then helpful and respectful is definitely worth the extra few bucks to stay there then some where else

10

john

27 Jun 2023

·

Stayed 1 night

Staff was friendly and professional. Bar, pool and other amenities were great. Room was clean and perfect for our stay. Will definitely book again when visiting the San Antonio.

6

Laura

23 Oct 2025

·

Stayed 9 nights

I’ve stayed many times, first time smoke alarm went off 2:00Am hotel took care of my stay This current stay alarm went off again 11:00pm next morning fire doors closed for elevator had to walk down 4 flights of stairs with a roller gag to find out the doors should have been opened back up Also have spoken about about how bad the carpets are in the front lobby and they still are Not a good first impression

6

Leticia

19 Aug 2023

·

Stayed 1 night

The exit by our room on the first floor at the rear was supposed to require a hotel key card but never locked. This is a safety hazard as unwanted guests can enter and disturb hotel guests in their rooms. Our table was sticky in the room. If these things were fixed I would stay again.

6

Kerry

17 Jun 2024

·

Stayed 2 nights

The property wasn’t very clean, especially the main lobby, restroom, and the pool area. Also, they allow pets there and people had pets inside the pool area which was to me not very hygienic.

8

Margaret

5 Nov 2024

·

Stayed 3 nights

Fun Venue. Lobby Bar. Variou games in lobby including Pool, Jenga, Connect Four, etc. decor is modern and bright. Staff friendly, knowledgeable and helpful

10

Michelle

17 Feb 2025

·

Stayed 2 nights

Professional staff, helpful. Downside bar is more of a ‘bar top’

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Cleanliness

Many guests find the property and rooms clean with fresh linens. Others report stained or dirty carpets, odors, and occasional unclean bathrooms or bedding, indicating inconsistent standards.

Related guest reviews

8

Armi

8 Sept 2023

·

Stayed 1 night

My stay was comfortable and front desk friendly but housekeeping needs a little work. i like my room at least spot clean. The restroom needs wipe down and better mopping. Rug/carpet need disinfection spray and vacuum. The restroom walls and sink area still has water or smudge stains. Restroom door and Floor still dirty and room rug smells like stinky feet. The shampoo and body soap in shower empty

10

Georgi

15 Nov 2025

·

Stayed 1 night

Clean room, clean bathroom, clean sheets! Staff very friendly and accommodating

10

Reese

3 Jul 2025

·

Stayed 1 night

We loved the stay; really appreciate the friendly service at checkin and checkout and the room was clean and bed was comfortable. Great for my family. Kids were really excited and liked the room

8

LAURA

24 Apr 2025

·

Stayed 2 nights

I have stayed at this Aloft many times including right when they opened and the fire alarm went off at 2:00 in the morning, though it has been a little while, I was very disappointed in condition of the carpet in the room stained and dirty but not nearly as nasty looking as the carpet in the lobby. My roller shade in my room was torn on both sides and needed to have been replaced some time ago. The front desk staff is great but there are things that need to be updated

2

Olivia

13 Jul 2023

·

Stayed 1 night

Room was dirty. The shower had what looked like blood on the floor. The nastiest of all was the bed which had blood stains.

6

HEBER

7 Dec 2024

·

Stayed 1 night

Carpets were pretty dirty with stains and bathroom wasnt clean at all

10

Manuel

2 Jan 2024

·

Stayed 1 night

Extremely clean and staff are really welcoming. Room prices also reasonable for the great quality of the hotel.

6

Heather

24 Sept 2024

·

Stayed 2 nights

No breakfast. Small rooms. Room was relatively clean except the carpet had stains showing. Hallways were dirty.

6

Kerry

17 Jun 2024

·

Stayed 2 nights

The property wasn’t very clean, especially the main lobby, restroom, and the pool area. Also, they allow pets there and people had pets inside the pool area which was to me not very hygienic.

6

Clara

2 Dec 2024

·

Stayed 2 nights

I selected this hotel based on the location and rate. Upon arrival, the host at the check in desk was very kind and professional. The lobby was super cute too. Our room was cute, but not the cleanest. It had a dingy smell that I believe was from the rug or upholstered chair/sofa. The ottoman needed a good cleaning too. It was a mustard yellow color, but the stains were very noticeable and it was scribbled on with a pen (looked like a child did this). The bedding (top comforter) had stains on it. The reviews here were great, the hotel employees were very friendly and the location and rate is awesome. I will stay here again. I think we just got stuck with a room that needs a little extra attention.

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Rooms

Rooms have a modern, functional design and comfortable beds; some are spacious while others feel small with limited storage. Recurring issues include noisy or leaky A/C, inconsistent hot water, rain intrusion, and worn or malfunctioning fixtures (blinds, doors, TVs).

Related guest reviews

10

Pascal

26 Apr 2024

·

Stayed 1 night

Quiet hotel nearby expressway that’s easy to access. Small room but very practical.

10

Adrian

3 Aug 2025

·

Stayed 1 night

Great vibe. Very spacious!

8

Roberto

20 Aug 2025

·

Stayed 2 nights

Hotel was nice but the shower had a leak and you heard it all night long. Shampoo was not refilled, no microwave, and bathroom was not fully clean.

10

Tamara

17 Aug 2025

·

Stayed 1 night

Wow, completely unexpected. Massive room with eat in nook, large expanse of windows, tasteful with fun pops of color in the decor. I can’t imagine staying anywhere else when I need to visit the university - which is only a few minutes away!

8

Hollie

4 Mar 2024

·

Stayed 2 nights

Hotel was nice, rooms were clean. It was in a great location. Only negative was the size of the room. It was a little tight with the 4 of us. No closet and what was considered the closet had only 1 hanger. This was my first time staying at an Aloft so I didn't know what to expect. Woukd stay again if it was just me and one other person

8

Priscilla

4 May 2025

·

Stayed 1 night

Did not like the noise made by the AC. Other than that, everything was fine. Just stayed 1 night.

2

Dulce

28 Apr 2024

·

Stayed 1 night

My experience was not great due to not being able to sleep all night due to noise. It was raining , and ac unit was exposed to water falling on it. It sounded like we had a leak of water falling in room but it was on the unit . Very loud . Other than that the place is nice . But unfortunately could not sleep all night .

10

Elva

24 Jul 2024

·

Stayed 1 night

We loved our room!!!! It was so comfortable and the beds oh my goodness we slept like a baby!! Perfect location, we did not have any complaints.

6

Yevhenii

3 Sept 2025

·

Stayed 2 nights

Leaky window and noisy AC. Location and staff is good though

4

Kendrick

29 Dec 2022

·

Our tv didnt work.....front desk clerk came to troubleshoot but was unsuccessful. Said he would make a call and come back. Never heard from or seen him again. Quite disappointing to not have a tv to watch considering what i paid for the room. Also didnt like how i had to go to the 3rd floor from the 1st to get ice. Completely inconvenient. Should be refunded for this stay

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, professional, and accommodating, with several standout team members mentioned by name. Some reviews note check in delays, poor follow through on requests, a same day cancellation, and limited help after parking lot thefts.

Related guest reviews

10

Elian

2 Sept 2023

·

Stayed 1 night

Diego was awesome! Check in was super easy. Would recommend and come back

6

Crystal

28 Jul 2025

·

Stayed 2 nights

During my stay, my room was not cleaned the following day, and there was no iron or ironing board provided. I contacted the front desk multiple times and was assured each time that one would be brought to me, but no one ever followed up. After several attempts, my husband had to go speak with the front desk in person, only to be told they did not have an iron available. This lack of communication and follow-through was disappointing and inconvenient.

2

Larry

14 Jul 2025

·

Stayed 2 nights

Canceled our reservation 4:45PM on the day we were checking in, between the time our plane landed and we arrived at the hotel to check in. The room was paid in full 5 days earlier, I was told that we should see a refund in 7 to 10 days. No compassion, no apology, just "It's out of our control". Things happen that are out of our control, but the hotel could have offered to help us find a different hotel. They could have acted like they were sorry for the inconvenience. The front desk checked in a couple before us and had 2 waiting behind us. We had to sit in the car and scramble to find another hotel in a city we were not familiar with, yet everyone else seems to have gotten their room just fine. No explanation for that was given by the hotel. They hotel was not even helpful us telling us how to get a refund, but luckily the service reps at hotels.com stepped up and helped us with that. Lesson learned, always use hotels.com to book your hotel, because some of the hotels out there do not offer the same customer service that hotels.com offers.

6

Walter

26 May 2025

·

Stayed 1 night

Check in didn’t happen in time. Waited till 5, till we were able to get a room.

2

George R.

10 Nov 2025

·

Stayed 1 night

Very cheap quality room construction, amenities, mattress, sheets, towels. Waited for an attendant for 20 minutes, with no one in and on site.

10

Rennea

10 Jul 2025

·

Stayed 3 nights

Great stay-friendly staff

2

Eric

6 Oct 2024

·

Stayed 3 nights

Victim of Theft on Property! I stayed two nights at this location in San Antonio for a work conference. While the rooms and property were fine, I had a major issue on my last night—my truck was broken into, and several hundred dollars in items were stolen (none of which were in plain sight). When I reported it to the staff at 6:30 am, they mentioned this had been happening frequently. If there's a pattern of theft, they should inform guests at check-in, not just rely on parking lot signs. A simple warning like, "Hey, we've had a few break-ins recently. Please take extra precautions" would have made a big difference. I would have parked differently or removed valuables. While the staff was apologetic, they made no offer to credit my room or do anything to help make it right. This is poor customer service. Although Aloft isn't directly responsible for the theft, they failed to take preventive measures or offer a meaningful resolution after the fact. I’m out thousands of dollars in damages, and it’s safe to say I won’t stay here again. Thanks a lot, Aloft!

10

ruben

21 Jun 2024

·

Stayed 2 nights

Our customer service team was extremely helpful especially Mr Tony at the front desk. He was consistent n genuine he provided excellent customer service made our stay feel welcomed. Provided Great recommendations for around the city living and answered any questions made our stay pleasant we even stayed an extra night. Thanks Tony !

10

Yusuf

13 Sept 2025

·

Stayed 1 night

Stayed one night at Aloft San Antonio UTSA and had a great experience. Diego and Shakira at the front desk were amazing—friendly, professional, and very accommodating. The room was clean and modern, and the location is perfect. Highly recommend!

2

Marco

23 Oct 2024

·

Stayed 1 night

The room was not ready even arrived late afternoon. Have to wait for the room to be cleaned.

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AI-generated summary based on recent guest reviews

Location

Very convenient for UTSA, Six Flags, La Cantera, Costco, and quick highway access, with many dining options nearby. Several reviews report car break ins in the lot, so security awareness is advised.

Related guest reviews

10

Aimee

15 Jan 2024

·

Stayed 2 nights

Hotel was conveniently located by UTSA allowing us to move our daughter into her dorm. The staff was wonderful and the accommodations fit our needs. I will book here anytime I need to go to UTSA.

10

Tiffany

28 Jan 2025

·

Stayed 3 nights

The property is clean and it is in a good location for dinning and shopping options. Also a great location if you are in town for UTSA reasons as I was.

2

Eric

6 Oct 2024

·

Stayed 3 nights

Victim of Theft on Property! I stayed two nights at this location in San Antonio for a work conference. While the rooms and property were fine, I had a major issue on my last night—my truck was broken into, and several hundred dollars in items were stolen (none of which were in plain sight). When I reported it to the staff at 6:30 am, they mentioned this had been happening frequently. If there's a pattern of theft, they should inform guests at check-in, not just rely on parking lot signs. A simple warning like, "Hey, we've had a few break-ins recently. Please take extra precautions" would have made a big difference. I would have parked differently or removed valuables. While the staff was apologetic, they made no offer to credit my room or do anything to help make it right. This is poor customer service. Although Aloft isn't directly responsible for the theft, they failed to take preventive measures or offer a meaningful resolution after the fact. I’m out thousands of dollars in damages, and it’s safe to say I won’t stay here again. Thanks a lot, Aloft!

10

Jarrell

8 Sept 2025

·

Stayed 2 nights

Great location, several restaurants near by.

10

Kristan

21 Aug 2025

·

Stayed 1 night

Close to UTSA. Excellent service and clean room And lobby.

10

Noe

28 Mar 2024

·

Stayed 2 nights

Centrally located with easy access to expway and close to stores and shopping centers. Walkable diastance to coffee shops and costco.

2

jeniffer

31 Aug 2024

·

Stayed 1 night

Stay was wonderful, really unsafe area. We got our car broken into.

10

Richard

25 Oct 2024

·

Stayed 1 night

Brand new hotel in far northwest San Antonio. Everything about the stay was wonderful, but travellers should know that nothing is walkable, except the Costco across the street.

10

Darryl

18 Oct 2024

·

Stayed 1 night

Aloft has a taste of modern contemporary art and design. The location is great if your looking forward to visiting Fiesta Texas, or going shopping at La Cantera

4

Wendy

15 Mar 2025

·

Stayed 1 night

During my experience here I saw 3 peoples trucks with smashed windows, robbery.

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AI-generated summary based on recent guest reviews

Dining

No complimentary breakfast and limited options are common notes, though coffee is available and the lobby bar is popular. Nearby restaurants are plentiful, but on site food beyond the bar is minimal and the bar was closed once.

Related guest reviews

10

Anam

10 Nov 2024

·

Stayed 1 night

I had a good time especially for the area being so expensive, this was a very affordable area that has comfortable beds and clean rooms. I wish the shower pressure was more but still it was not too bad. TV was a good size and was movable so I could watch some teley while eating my Fuego Bowl from the Mexican food spot that is across the parking lot (on the other side of Burger Boy). Bar is very nice downstairs and the morning coffee was pretty decent! Great accommodating front desk lobby as well!

10

Beatriz

14 Aug 2025

·

Stayed 1 night

Very clean! Love the rooms and lobby. Only downside is no free breakfast, but that’s noted when you book. Overall so nice!

8

Fred

28 Dec 2025

·

Stayed 2 nights

What breakfast?

10

Araceli

14 Oct 2023

·

Stayed 3 nights

The hotel was nice and clean. I wish they had more breakfast options.

8

Angel

24 Dec 2025

·

Stayed 1 night

Needs free breakfast

8

DEMEKA

10 Nov 2023

·

Stayed 2 nights

The hotel decor is really nice. The beds are comfortable. The free hot and cold breakfast is ok.

8

STEVEN

4 May 2023

·

Stayed 2 nights

Very modern hotel. Decor was hip. If they had free breakfast the place is a 10. The bar and happy hour did make up for that though.

8

Sandro

8 Jul 2025

·

Stayed 1 night

Very nice hotel, great location for us, room A/C a bit too noisy kept me from falling asleep for several hours. A place like this shoul be able to offer more breakfast selections and perhaps some room service. Bartender and front desk were super.

8

Margaret

5 Nov 2024

·

Stayed 3 nights

Fun Venue. Lobby Bar. Variou games in lobby including Pool, Jenga, Connect Four, etc. decor is modern and bright. Staff friendly, knowledgeable and helpful

10

Michelle

17 Feb 2025

·

Stayed 2 nights

Professional staff, helpful. Downside bar is more of a ‘bar top’

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$92
February	US$108
March	US$108
April	US$107
May	US$106
June	US$125
July	US$123
August	US$127
September	US$98
October	US$119
November	US$103
December	US$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $132	16 $125	17 $122	18 $127	19 $131
20 $110	21 $181	22 $152	23 $164	24 $123	25 $141	26 $188
27 $115	28 $134	29 $148	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $161	3 $161
4 $130	5 $146	6 $170	7 $165	8 $163	9 $193	10 $184
11 $134	12 $153	13 $146	14 $144	15 $146	16 $176	17 $189
18 $141	19 $132	20 $144	21 $135	22 $151	23 $158	24 $193
25 $132	26 $136	27 $139	28 $132	29 $137	30 $144	31 $144

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Loft, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Loft, 2 Queen Beds

Loft, 2 Queen Beds, Roll-In Shower

Loft, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Loft, 2 Queen Beds, Hearing Accessible

Loft, 1 King Bed, Hearing Accessible

Loft, 1 King Bed, Accessible Bathtub

Loft, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Loft, 1 King Bed

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Aloft by Marriott San Antonio UTSA Area

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Prices for upcoming dates