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Swimming pool
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Check-out
Check-in from 16:00
Before 11:00
Pets are not allowed at the property. However, service animals are exempt from this policy.
Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, and guests should contact the property for details.
Airport shuttle services can be prearranged for an additional cost, but specific pricing and service hours are not provided. It is advisable to contact the property for arrangements.
The property has limited wheelchair accessibility, with upper floors accessible only by stairs. Step-free entrances and wheelchair-accessible facilities are not specifically mentioned, so it is recommended to confirm with the property for detailed accessibility options.
The property is located in Xpu-Ha, approximately 3 minutes by car from the nearest beach and restaurants, 5 minutes from a supermarket, 20 minutes from Playa del Carmen, and 25 minutes from Tulum. It is recommended to have a rental car as there are no shops or restaurants within walking distance.
The property features a unique private cenote, which serves as a natural swimming pool. Guests can enter the water via a staircase leading into a cave. The water quality may vary due to natural conditions, so guests are advised to consider this when planning to swim.
Children are permitted at the property, and there are no age restrictions for children staying for free. However, it is important to note that no events or parties are allowed.
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