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Sofía by Bunik - Room
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Sofía by Bunik


Amenities

  • Free Wi-Fi

  • Elevator / Lift

  • Multilingual Staff

  • Billiards

  • Towels

  • Luggage Storage

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Property description

Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access and concierge services.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Sofía by Bunik, travelers consistently praise the clean, good-value rooms, friendly front-desk team, and a rooftop pool with city views, while recurring downsides include thin walls, intermittent water-pressure or hot-water issues, and ongoing construction or maintenance disruptions.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Walkable

Dining

Limited

Was this helpful?

10

Ralph

IAN-logo

last week

·

Stayed 8 nights

The place was wonderful in the room very clean and comfortable. The hallways and elevator are not air conditioned. The elevator was broken the last 2 days of my stay I was in room 402 which is 5 flights of stairs, the lobby is not floor 1. The cooking pans are very cheap and the cook top has no instructions on how to operate. It’s different than any I’ve ever used before. The pool was very popular although I never used it.
The place was wonderful in the room very clean and comfortable. The hallways and elevator are not air conditioned. The elevator was broken the last 2 days of my stay I was in room 402 which is 5 flights of stairs, the lobby is not floor 1. The cooking pans are very cheap and the cook top has no instructions on how to operate. It’s different than any I’ve ever used before. The pool was very popular although I never used it.

10

Valerie

IAN-logo

3 weeks ago

·

Stayed 5 nights

I dont really want to share this for fear that it wont be available next time i come (I stay here a lot) but for the price and the pool on the roof, the staff, the cleanliness, and the balcony you just cant do any better than Sofia!
I dont really want to share this for fear that it wont be available next time i come (I stay here a lot) but for the price and the pool on the roof, the staff, the cleanliness, and the balcony you just cant do any better than Sofia!

10

Elodie

IAN-logo

11 Apr 2026

·

Stayed 4 nights

The pool was great, no too busy
The pool was great, no too busy

6

Malory

IAN-logo

24 Feb 2026

·

Stayed 25 nights

Walls as thin as paper , you can hear everything , I got noise complaints for simply being on the phone , none of the kitchen appliances worked , they give you 1 thin blanket for the bed , the front desk staff can’t help do anything , they would steel my dnd sign off my door and come in my room as soon as I would leave , the shower is cold there is no door or water pressure
Walls as thin as paper , you can hear everything , I got noise complaints for simply being on the phone , none of the kitchen appliances worked , they give you 1 thin blanket for the bed , the front desk staff can’t help do anything , they would steel my dnd sign off my door and come in my room as soon as I would leave , the shower is cold there is no door or water pressure

10

Kevin

IAN-logo

20 Feb 2026

·

Stayed 8 nights

Very clean room and very
Very clean room and very

Calle 24 Nte, Gonzalo Guerrero, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

Located in Playa del Carmen (Downtown Playa del Carmen), Sofía by Bunik is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.6 mi (0.9 km) from Mamitas Beach and 6.3 mi (10.1 km) from Xcaret Eco Theme Park.

Quinta Avenida(0.3 Miles)

Mario Villanueva Stadium Madrid(0.4 Miles)

Quinta Alegría Shopping Mall(0.4 Miles)

Calle 12(0.4 Miles)

Super Chedraui Selecto Avenida 10(0.5 Miles)

Nuestra Senora del Carmen Catholic Church(0.5 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.


The hotel features limited wheelchair accessibility, including a wheelchair-accessible concierge desk and elevators. However, specific details about other facilities are not provided.

The hotel is located in Downtown Playa del Carmen, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. It is 0.6 miles from Mamitas Beach and 6.3 miles from Xcaret Eco Theme Park.


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